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CHENEY STUDENT VILLAGE 2012/13 Hall of residence information WHERE YOU’LL LIVE KEY: 1 Cheney Student Village 2 Clive Booth Student Village (ensuite) 3 Clive Booth Student Village 4 Crescent Hall 5 Harcourt Hill Hall and Westminster Hall 6 Lady Spencer Churchill Hall 7 Paul Kent Hall 8 Warneford Hall Blocks A to K Blocks L to U Cheney Student Village Cheney Student Village Cheney Lane Cheney Lane Headington Headington Oxford Oxford OX3 0BD OX3 0BF Telephone: 01865 325380 Email: email@example.com CONTENTS 02 Welcome from the Village Manager 03 Village facilities 04 Occupying your accommodation 06 Environmental impact and recycling 07 Health and safety 08 Frequently asked questions UUK/Guild HE Code of Practice for the Management of Student Housing Oxford Brookes University Halls of Residence and Accommodation Services comply with the Code of Practice; every Hall Office holds a compliance folder which is available for you to look at if you wish. Further information on the Code can be found at: www.universitiesuk.ac.uk/ PolicyAndResearch/Guidance/ AccommodationCodeofPractice Hospitality Services are committed to providing a professional and friendly service that values you as an individual. Cheney Student Village 01 WELCOME FROM THE VILLAGE MANAGER Welcome to Oxford Brookes University and Cheney Student Village on behalf of the hall staff and UPP Oxford Brookes Limited, who manage this Halls of Residence. ‘’ My name is Janet James and as Manager of Cheney Student Village I am responsible for the day to day operation of the site. The halls are for most an exciting place where students create a vibrant community and friendships are made and maintained for a lifetime. Communal living is a new experience for many and most students manage the change extremely well, but there are always cases where problems arise. This We are here for you booklet is designed to help you settle into your new community and and aim to make your inform you of the support available to address any issues that may arise. experience of study We are here for you and aim to make your experience of study and social and social life an life an enjoyable one so if you feel we are not meeting your expectations enjoyable one. then please tell us. Constructive feedback, compliments, comments and criticism that residents make assist us in providing the services that students require; so get involved, this is your community. We strive to provide secure, safe and affordable accommodation for residents living in halls and to offer support and information that will be of use to you throughout your university career. Our staff are always willing to provide advice or support, especially to those who are living away from home for the first time and aim to make your stay with us an enjoyable academic and social experience. I look forward to welcoming you to Cheney Student Village. Janet James Village Manager 02 Cheney Student Village VILLAGE FACILITIES Cheney Student Village provides mixed ensuite accommodation and is home to 750 students. Generally, there are six study bedrooms per flat. There are two laundry rooms on site open 24 hours a day. In the common room there is a TV and vending machines selling confectionery and cold drinks. It is open 24 hours a day. Your bedroom Your bedroom has a bed-base and mattress, mattress protector, desk and desk chair, desk light, wardrobe, curtains. Vacuum cleaners are provided and it’s up to you to keep your room clean and tidy. There are pin-boards for posters, etc. so please don’t pin or stick items to the walls. You are responsible for your room and you should complete the inventory form and hand it in at the Hall Office. NOTE: you must bring your own bed linen. For those of you who arrive without any we have a very small stock of bedding sets that you can buy (duvet, pillow, duvet cover, sheet and pillow case) subject to availability. Fridges and freezers Kitchens are normally equipped with two standard fridge freezers shared by six people. If you are planning to shop for groceries before you arrive please remember that storage for chilled/frozen food is limited. Cheney Student Village 03 OCCUPYING YOUR ACCOMMODATION Arriving at hall Data and phone lines Arriving at your accommodation can be busy time. There is a network point in your room and subject to Please refer to the table below for advisable time the relevant rules and regulations; you can connect slots which is listed by surname. If you cannot to the University network. Once you have enrolled make your time slot please try to arrive between on your course and have been issued with a 09.00 and 18.00 on the Saturday or the Sunday. student number then you will be able to access this facility. This service is included within your hall fees. Should you be arriving outside these times, please make arrangements in advance by contacting the There are Wi-Fi spots during fresher’s week. Please Hall Office on 01865 325380. contact the Hall Office for more information. Information on the hall network can be found at: SATURDAY 15 SUNDAY 16 SURNAME SEPTEMBER SEPTEMBER www.brookes.ac.uk/services/cs/gettingonline A-C 09.00-10.30 09.00-10.30 Mobile phones D-G 10.30-12.00 10.30-12.00 Many students use mobile phones. These will either be ‘pay-as-you-go’, or contract: H-L 12.00-13.30 12.00-13.30 n ‘Pay-as-you-go’ phones are bought for a one-off purchase price. Calls and texts are paid for by M-P 13.30-15.00 13.30-15.00 buying top-up cards from local shops. n Contract phones are bought for a lower one-off R-S 15.00-16.30 15.00-16.30 payment, but you are contracted for one year with a monthly payment. This usually includes a T-Z 16.30-18.00 16.30-18.00 package of calls and texts and is generally cheaper for medium to high use customers. There are many mobile phone shops in Oxford and Given these days when the Hall Office issue keys ‘pay-as-you-go’ phones can also be bought from will be extremely busy, can we kindly request that most supermarkets and some local shops. You may only the licence holder (student) present themselves find that some of the best deals are on the internet. at the reception area with all completed paperwork. Voice over Internet Protocol Mail If you need to contact the Hall staff while you are If your mail is properly addressed it will be in halls, you will be able to do this, once you have delivered to a post box that is for your flat only. registered at the University, using your Google Appointed carriers will deliver parcels to your flat. account. To contact the outside world, you will Please note we cannot sign for parcels or need a VoIP provider (e.g. Google, Skype, etc). registered mail at the hall office. The advantages of this system are: The address for your hall is printed inside the front n Free installation and calls using the software cover of this booklet and should be preceded by application your name, flat number and room letter. n Competitive rates when calling landline telephones or mobile phones 04 Cheney Student Village n Easy to install and use (more information will be What to do when you leave provided in the Welcome folder) n Able to use from Smart phones, laptops, tablets, At the end of your Licence to Occupy you will be required to vacate your room by 09.00 and return etc. your room keys to reception. Please contact You can also purchase a number from the VoIP reception staff to make arrangements if you are provider of your choice so you can be contacted leaving before this time. by anyone who uses a landline telephone. Each resident will be expected to leave their room and communal areas clean and tidy. All furniture Overnight absence and items must be arranged in the same place as You may come and go as you please, but for when you arrived. Items missing or damaged are safety purposes, we must know if you are going to charged to you for replacement. Ensure that you be absent from your room overnight. There is an hand in your room key to reception on departure. Absence Register in Reception which must be At the end of your Licence to Occupy, any completed in advance. belongings which are left in your room will be stored for two weeks and we will try to contact Vacation arrangements you. If after two weeks we have not had any contact from you then we will send the items to a Your room is available to you for the duration of charity shop or they will be disposed of. If you your licence including vacations. If you do not wish have contacted us and cannot collect your to remain in halls you can leave all your belongings within two weeks, there will be a possessions in your room. During the times you will storage charge until such a time as you collect be absent, you will need to inform us of the dates them. However, we cannot store your items longer you are not on site for security and safety purposes than four weeks and after this time they will be by completing the Absence Register in Reception. disposed of as outlined above. Students are not allowed to rent out their rooms directly to another student. This is called subletting and is illegal and in breach of Student Hall Regulations. Any swaps need to be done through the Accommodation Office. Cheney Student Village 05 ENVIRONMENTAL IMPACT AND RECYCLING There is evidence in the press and on television of Council, supported by Oxford Brookes Students’ the global environmental impact of human Union. We want it to be a success, so please help activities. The University would like all residents us succeed in this endeavour by segregating your and staff to play their part in reducing this impact. waste as specified by the information provided in your kitchen. Heating Most of your waste can be recycled at Cheney Student Village. Please recycle using the facilities in The University is bound by legislation and your kitchen (blue bag). Please see below for guide: approved codes of practice which determine the n Clear bags: general waste i.e. food, un- temperature levels within its buildings. The heating for the halls is controlled centrally within the recyclable plastics. n Blue bags: recyclable plastics, paper, card, glass Buildings and Estates Department. You should be aware that once a building has reached the etc. required temperature the thermostat will then Please read notices located above the bins to switch off the radiators. So if you have no heating, ensure that you only put the correct materials into consider if the flat has reached the required the recycling containers. Rubbish such as banana temperature. skins could contaminate the whole load and therefore the contents would be sent to landfill. The heating and hot water is on from 7.00am – 12.00 midnight. The heating season runs from 1 Porters/Handymen will collect your landfill waste October to 31 May each year. (clear bags) throughout the week. Residents are required to take blue bags and glass boxes to the recycling stations at least three times a week. What you can do to help You can make a difference – please make your The main areas of concern are wasted electricity, contribution to help protect the environment. gas, water and recycling. You can do your bit to Cheney Student Village operates a re-use scheme; help by: students on departure from halls can donate items n switching off lights in rooms when not in use, i.e. for students to re-use or to charities, please switch off your bathroom light, lamp, room light contact the Hall Office for more information. n while brushing teeth, turn the tap off Please be aware that failure to co-operate will result n use a plug in the sink; do not let hot water pour in charges being incurred by residents of a flat. away n for a single cup of tea, don’t boil a whole kettle Recycling reward schemes are currently under n put a jumper on or wear warm clothes consideration by the hall. n don’t leave electrical items on standby, i.e. TV or IMPORTANT: mobile phone chargers. We all have a responsible role to play in addressing As far as possible, environmentally friendly the environmental issue of recycling waste. chemicals are used to clean with. More information can be found on: www.brookes.ac.uk/about/sustainability Recycling This is an important new initiative with Oxford City 06 Cheney Student Village HEALTH AND SAFETY General maintenance ASBESTOS In some older halls you may find small stickers During your time at Cheney Student Village your which indicate that asbestos is present. This bedroom may require maintenance work to be alarms some residents. It shouldn’t, asbestos was carried out. To report general maintenance, please a standard building material during the 1960s and do so in one of the following ways: the vast majority of buildings of this age will have n by reporting directly to reception low levels of asbestos. Asbestos is not dangerous n by calling 01865 325380 during office hours. so long as it is not disturbed. Oxford Brookes When reporting the fault please give as much arranges for an independent survey to be information as you can – i.e. location and completed on an annual basis and have placed description of fault. This will ensure the request is these stickers to ensure that maintenance carried out as soon as possible. engineers know where it is and can work safely. If you would like more information on this subject it can be found at www.brookes.ac.uk/services/hr/ Fire alarm bells health_safety/docs/obuhsn35.html These are regularly tested every Wednesday LEGIONELLA CONTROL between 1400 – 1630. The alarm will sound for a Many residents will have heard of Legionella short period. Disease but are unaware of what it is. This is a disease caused by bacteria that can be found in Health and Safety natural water sources e.g. water systems in offices, academic buildings, residential Oxford Brookes takes health and safety very accommodation and houses. The route of infection seriously and as a result we have a regime of is inhalation of bacterium in aerosol form. Oxford inspections and protocols, both internal and Brookes University has policies and procedures in external. place to manage risk from contamination in The following information is provided so you are accordance with the current legislation and good aware of what the University is doing and to give practice. Site risk assessments have been you an understanding of these issues. If you have completed and an approved specialist water any questions or concerns about the attached treatment company has been appointed to please do not hesitate to contact the Hall Manager. undertake the necessary monitoring and maintenance activities. What this means for students in Halls of Residence, is that periodically access will be required to your room or flat to monitor the quality of the water. We will always give you notice when this will happen and as far as possible we will avoid exam periods. Cheney Student Village 07 FREQUENTLY ASKED QUESTIONS 1 Where are the nearest cash point, 4 How much storage is provided in the shops/supermarkets and pubs/restaurants? kitchen or bedroom? The nearest cash point is located in the Helena Bedroom storage consists of a wardrobe and Kennedy Student Centre next to the shop under bed storage. which is approximately a 5 minute walk or Kitchen storage consists of a wall and a base there are two on the main campus in the cupboard per student. Gibbs Building or the Main Foyer of the Gipsy Lane Site. There are small Hospitality Services Shops on 5 How much to do my laundry? the Headington Campuses, there is a small The laundry is provided by Circuit Laundry and shop on Grays Road or alternatively there are costs £2.00 for a wash and £1.00 for a full dry. shops and supermarkets on Headington High Street which is approximately a 20 minute walk. 6 How to get to hall when first arrive in Oxford? There are various pubs and restaurants in Headington which are approximately a 20 SatNav with postcode OX3 0BD. You would minute walk. need to go onto Warneford Lane and then access via Cheney Lane. If you are arriving via the Airline or London 2 How will be the flats be mixed? coaches, then if you advise the bus driver that Accommodation is allocated via a random you want to get off at Gipsy Lane Stop and computer allocation system so your room then it is approximately 10 minute walk wards could be on any floor and any direction. The on the bridge on the main road. flat will consist of a mixture of students who If you are arriving in the city centre, then you are of different genders, cultures and studying would need to catch a U1 bus, these are different courses. located near the train station and in the centre of town to Gipsy Lane then walk approximately 3 Will the accommodation be with 15 minutes onto the Headington Hill Site and undergraduates or postgraduates? over the bridge to Cheney. Where possible, students who have requested postgraduate or mature undergraduate will be allocated within postgraduate blocks. If a student moves out during the year and we have students wanting accommodation then this room could be filled with an undergraduate or postgraduate student. 08 Cheney Student Village Where external websites have been referenced, these have been provided for information only and Oxford Brookes cannot accept responsibility for their accuracy. Oxford Brookes halls have signed up to the Universities UK code of practice, www.universitiesuk.ac.uk/acop/ All information correct at time of printing. Oxford Brookes is committed to the principle of equality. Our policies and practices promote equality of opportunity for all who study, work and visit our community. We seek to make the university an inclusive place to work and study and welcome applications from all sections of the community and from people at all stages of their life. To find out more, see www.brookes.ac.uk/services/hr/eod or contact the HR Team and Business Partnership Manager (Equal Opportunity and Diversity) +44 (0) 1865 485929. To obtain a large-print copy of this publication or to enquire about other formats, please contact +44 (0) 1865 484848 or email firstname.lastname@example.org. 4143_06/12_CSLE
"CHENEY STUDENT VILLAGE Oxford Brookes University"