THE NEW EMPLOYMENT SERVICES—
PROVIDING MORE WORK EXPERIENCE FOR JOB
The Australian Government’s new, more effective employment services will commence from 1 July 2009.
The new services will replace an outdated system that is no longer suited to today’s labour market, which is characterised by lower
unemployment, widespread skills shortages and a growing proportion of job seekers who are highly disadvantaged and long-term
Replacing the inflexible ‘one size fits all’ approach of the previous system, job seekers will receive tailored assistance to help them on
their pathway to employment.
The new services provide opportunities for job seekers to train in areas of skill shortage, with 253 000 new training places available
through the Productivity Places Program.
There is also a greater emphasis on helping employers find work-ready job seekers.
As well as job search support and work experience, job seekers will have greater access to
A better pathway to training and skills development and other help at a time better suited to their needs.
This is in contrast to the current system, which determines assistance based mainly on how
long a person has been unemployed.
Job seekers will work with their employment services provider to develop their own
Employment Pathway Plan. This is an individually tailored plan which takes into account
the job seeker’s needs and sets out which services and training will best help the job seeker
to find and keep employment.
To receive help, job seekers will generally still be required to register with Centrelink and
have an assessment. This will determine the level of assistance the job seeker should
receive. The most disadvantaged job seekers will receive the most assistance.
While the new system will change the way employment services are provided,
it will not impact on the type of income support job seekers receive.
More diverse work experience activities will be available to job seekers
How will the changes Access to Green Corps activities will be opened to all income support recipients
benefit job seekers? Opportunities to develop a more flexible mix of activities to meet individual needs, with
job seekers able to combine Work Experience activities including Work for the Dole
Access to diverse and flexible work experience, alongside training and job search support,
More work is one way job seekers can become work-ready and improve their employment prospects.
Under their individually tailored Employment Pathway Plan, job seekers can participate in
opportunities a Work Experience activity at any time. However, if job seekers remain unemployed for a
year or more they may move into the Work Experience phase.
Job seekers can choose to undertake a range of Work Experience activities, including:
Work for the Dole activities, including Full-Time Work for the Dole
Drought Force farm work
Defence Force Reserves
Unpaid work experience
Part-time or casual paid employment, and
Part-time study including through the Productivity Places Program and other accredited
Current arrangements for job seekers will continue until 30 June 2009.
Next steps The outcome of the new employment services tender process may result in
job seekers having a different employment services provider after 1 July 2009.
In the lead up to the new employment services, the Government will write to all
job seekers to advise the specific arrangements for them.
For comprehensive information on the new employment services, go to
workplace.gov.au/ESPurchasing or phone the Department of Education, Employment
and Workplace Relations Employment Services Purchasing
Hotline 1300 733 514.
For details about the new employment services 2009–12 Purchasing Arrangements please