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									Executive Member – Environment. 5th April 2011.
Eastleigh Town Access Plan Adoption, reference 2656

Background Paper 1


Eastleigh Town Access Plan (ETAP)
Consultation response.
February 2011

Introduction

This document provides a review of the consultation activities conducted as part of the
Development of the Eastleigh Town Access Plan (ETAP). Contained in this document
are details of the public consultation activities that occurred, an overview of the
responses from those who participated in the consultation, and the responses of the
ETAP Working Group to these submissions. Following analysis of these responses, a
final ETAP has been produced and will be adopted by Hampshire County Council and
endorsed by Eastleigh Borough Council.

Summary of Consultation Methodology
The public consultation took place from Saturday 14th August 2010, until Friday 1st
October 2010. Key Stakeholders and residents were asked to comment on the draft
ETAP. Awareness of the consultation was raised by an online presence on the Eastleigh
and Hampshire websites, printed leaflets and an article in the Eastleigh Borough News.
Key stakeholders and Councillors were advised by direct Email.
   - 1250 copies of the summary leaflet were printed. Copies of the leaflet were
       available at key public buildings, including the Civic Offices, Town Centre
       information office, Eastleigh Museum, the Library, and various health and leisure
       facilities. Copies were also sent to all local schools.
   - An information article raising awareness and listing the web link was included in
       the Eastleigh Borough News, which is circulated to households borough wide.
       Copies of the Eastleigh Borough news were also available in key public locations
       as part of its normal distribution.
   - A three day exhibition was held from Thursday 16th September until Sat 18th
       September in the Swan Centre staffed by Eastleigh Borough Council (EBC), and
       Hampshire County Council (HCC). Copies of the leaflets and the draft ETAP
       were available. Staff were on hand to record comments, and printed copies of the
       on-line survey were available to complete.
   - The EBC website had an article on the ETAP consultation and web-links back to
       the main HCC website. During the final week of the consultation, the Eastleigh
       website ran a front page article.
   - The Hampshire County Council web site had downloadable copies of the draft
       ETAP and access to the on-line consultation.
   - Key stakeholders identified by HCC and EBC were separately emailed a covering
       introduction, and links to the on-line survey.

The responses from the on-line, stakeholder, and public exhibition were collated into the
four themes as included in the original draft ETAP document as well as into more
Executive Member – Environment. 5th April 2011.
Eastleigh Town Access Plan Adoption, reference 2656
general themes relating to the ETAP document itself. Where the responses coincided
with existing ETAP action plan interventions, the original action plan number is included
in the text. New suggestions, where appropriate, will be included into a revised action
plan.

Suggestions that were made for interventions outside the scope of the ETAP have been
added, where appropriate, to the EBC Transport Scheme Inventory list as well as the
HCC Transport Contributions Policy list. Other items mentioned such as vegetation
clearance, or poor reinstatement after public utility works, was passed from the ETAP
team to relevant council departments to be considered.

The ETAP, and its role with other strategic planning
documents.
A number of respondents commented that the ETAP had not set out a clear overarching
transport strategy and could be perceived to be progressing with local transport
improvements without reference to an overarching strategy. Figure 1 (page 11) of the
ETAP document shows how the ETAP relates to other strategic documents. The ETAP
is not intended as a strategic visionary document, but as a delivery document that helps
prompt stakeholder discussion and informs and secures development contributions,
providing a local context to proposed developments and to co-ordinate the delivery of
interventions. The are other documents such as HCC LTP, EBC Local Plan (and
emerging Local Development Framework), the Borough’s Town centre Vision document
that all set out the direction for Eastleigh’s strategic Development and associated
transport impacts.

It is acknowledge that there is a gap in transport strategy between the ETAP and high
level County and Borough wide transport and land use policy. In order to develop a
more comprehensive transport strategy for Eastleigh, the Borough and the Hampshire
rub-region as a whole, a Sub-Regional Transport Model is being developed that will
provide a vital evidence base to prioritise and assess the impact of larger, more strategic
transport proposals that will have a wider impact on the Hampshire sub-region. The
ETAP will sit under this emerging strategy ensuring the development of localised
accessibility improvements that will compliment the more strategic transport
improvements. The ETAP document has been updated (page 10) to clarify its position
and role in relation to wider transport and land use policy.

Funding ETAP Schemes

The issue of funding ETAP schemes was raised in light of the current economic climate
of financial restraint, and the likelihood of cuts to transport budgets. Developer
contributions currently held by HCC and EBC will be the main source of ETAP funding
and will be allocated to ETAP schemes that are recognised as contributing to the
mitigation of transport impacts associated with the local development from where the
funding was received. The expenditure of these developer contributions on specific
schemes will be governed by the scheme priority, feasibility, cost and ensuring that each
scheme meets all the tests as stated in Government Circular 5/2005.

The legal tests of Circular 5/2005 ensure that developer contributions are spent on local
schemes that relate to the development from where the funding originated. Although it
Executive Member – Environment. 5th April 2011.
Eastleigh Town Access Plan Adoption, reference 2656
may appear that over 5 millions pounds is potentially being spent on a small minority of
Hampshire and Eastleigh tax payers, the proposed schemes in the action plan will be
funded predominantly by existing and future developer contributions associated with
development within Eastleigh.

As well as implementing local accessibility improvements, utilising funding currently held
by HCC, a key role of the ETAP is to provide a basis for negotiations with developers
for financial and other contributions for transport infrastructure as and when future
development arises in the town centre. This ensures future mitigation measures address
the specific needs associated with improving accessibility within Eastleigh town centre.

Walking and Cycling
Respondents comments on walking and cycling generally related to items previously
identified in the draft ETAP. Common themes are summarised in the paragraphs below,
and referenced against existing actions and expanded to include the new ideas and
suggestions.

The draft ETAP recognised a need within Eastleigh for clear and legible signing and
improved information for navigating around Eastleigh, (reference A.30). However,
respondents identified the need for this intervention to be expanded upon to include
enhancements to the existing literature such as the Borough’s Cycle map and also static
on street maps located in key areas within the town such as in the vicinity of Eastleigh
Station. Additional suggestions included improved signage and information to and within
the parks and open spaces that are in the vicinity of Eastleigh Town.

There were a number of suggestions relating to Eastleigh town centre’s walking
environment. There was specific reference for the need to further pedestrianise the town
centre, which is identified in the action plan (reference D.12 - possible pedestrianisation of
High Street). Alongside this suggestion, additional assessments will look at missing drop
kerbs, poor footway surfaces, reducing street clutter (D.4) and liaison with accessibility
groups for design compliance for those with mobility or other impairments (A.27).
Additional crossing points, including pedestrian refuges, controlled crossings and Zebra
crossings will be considered and prioritised where they meet the necessary design criteria.

A number of cyclists expressed their frustration at vehicles parking in cycle lanes albeit
there were no specific locations given. Parking in a cycle lane is only prohibited when it is
a mandatory cycle lane, which is denoted by being bounded by a solid white line and a
Traffic Regulation Order. The ETAP Action Plan highlights only one specific issue
relating to cars parking in a mandatory cycle lane (reference A.14, Leigh road cycle route to
junction of Southampton Road). Enforcement has proved unsuccessful and therefore the
intervention proposes further engineering measures to physically prevent cars parking on
the cycle lane to enable cyclists unhindered access.

Archers Road footbridge Bridge (reference A.1) was mentioned by several respondents.
It is acknowledged that the Romsey rail line creates a severance issue between the
northern residents of Eastleigh and the town centre. The existing stepped footbridge at
Archers Road poses a significant barrier to use for those with mobility impairments,
parents with push chairs and cyclists. For those who use the footbridge, concerns were
raised over its general condition and personal security concerns. For those unable or
Executive Member – Environment. 5th April 2011.
Eastleigh Town Access Plan Adoption, reference 2656
unwilling to use the footbridge the only alternative is to detour via Twyford Road, which
itself is identified as a route to improve for pedestrian and cycle access.

Replacement of the Archers Road footbridge remains an aspiration, but there are
significant issues associated with the large footprint of a ramped bridge including, land
availability, design and funding.

The issues associated with accessing the town centre via Twyford Road were also
highlighted by a number of respondents, including crossing at its junction with
Shakespeare Road and over the railway bridge. Both these elements and further
improvements are referenced in the ETAP Action Plan (reference D.10 & A.23), and
general maintenance.

Bishopstoke Road, which connects Bishopstoke to Eastleigh was raised as an
accessibility issue especially for cyclists and the restrictions at the railway bridge, which
connects Bishopstoke to Eastleigh Town Centre. Improvements are proposed (reference
A.3), but similar issues of land, highway width and funding need to be resolved.

These two main corridors of Twyford Road and Bishopstoke Road into Eastleigh will be
subject to further detailed investigations.

Accessibility along Leigh Road was remarked upon by both cyclists and pedestrians.
Leigh Road is subject to several schemes as detailed in the ETAP (reference A.8, A.10,
A.11, A.9), including the continuation of the Leigh Road cycle route (reference A.10) and
crossing improvements (reference A.8 & A.12), and the extra comments received will be
incorporated into the above investigations.

Public & Community Transport
Comments received about public transport were wide-ranging. Several comments made
to EBC and HCC staff at the exhibition indicated that progress was being made in
improving access to buses, both the vehicles and infrastructure, especially with regard to
improved access for mobility impaired passengers. There were concerns raised regarding
issues of reliability and consistency, in particular, being stranded when a bus is cancelled
at short notice or substituted for a non-accessible vehicle. This work to improve
accessibility of public transport is on-going and the operators are committed to
continuing to enhance and update their bus fleets.

Similarly there was a request for more accessible Taxis, which will be discussed with
Eastleigh Borough Council.

Operators and the local authority were asked to make additional Interchange
improvements, which are identified in the ETAP Action Plan (reference B.4 & B.9),
consider additional and enhanced bus routing (reference B.3), provide better travel
information (reference B.5) and further improve bus stops with covered shelters and
seating (B.9).

Road Safety, Traffic management & Parking
Executive Member – Environment. 5th April 2011.
Eastleigh Town Access Plan Adoption, reference 2656
The car remains the dominant mode of transport for accessing Eastleigh town, and when
using their cars residents and commuters want quick, easy access, and somewhere
convenient to park. Those who responded to the survey also wanted road speeds to be
reduced, inconsiderate parking to be discourage, congestion reduced and more reliable
journey times. The ETAP Action plan identifies range of measures to promote walking
and cycling, which in turn aims to reduce the number of local car journeys, providing
realistic alternatives to the car. Traffic management proposals have also been identified
such as the implementation of Variable Message Signing to direct drivers to the nearest
car park with spaces available along with improvements to the existing static directional
signing (reference C.7). Concerns over speed of traffic is also being looked at within the
residential areas of the town (reference C.12) and also accident hotspots at minor
junctions (reference C.11).

The implementation of the Chickenhall Lane Link Road (reference C.4) is a concern for
many respondents, with the majority of respondents in favour of the concept and this
project remains an aspiration for both Hampshire County Council and Eastleigh
Borough.

Campbell Road (reference A.8) received several mentions with HGV access being a
concern especially in light of the lack of footways making pedestrian access to the town
difficult. Restricting operating hours and footway improvements were mentioned as
possible improvement.

Parking issues generated many comments. Although some thought the parking
expensive, others thought the Eastleigh parking charges were less than other local and
major centres in Hampshire. Suggestions for the expansion of residents parking zones
and additional disabled bays were mentioned although no specific locations were given.

Concerns were raised over a lack of parking at certain employment sites for staff and
visitors. This was a particular problem facing the local colleges where a high proportion
of students travel to college by car. There is limited on site parking and on street parking
is restricted in the vicinity of the colleges by residential parking zones. An ETAP
objective is to promote the development of workplace travel plans, which would look to
alleviate parking pressures by promoting the use of alternatives to the car. Many of the
ETAP schemes will be aiming to facilitate greater levels of walking and cycling, which
will be of benefit to the colleges and other employment sites, however there is a need for
HCC and EBC to work closely with the colleges and other employment sites to try and
overcome their specific transport issues through the development of bespoke workplace
travel plans.

Southampton Road, Leigh Road, Twyford Road, and Bishopstoke Road, including
Passfield Ave, Duttons Lane and Dew Lane, all attracted comments regarding difficulties
with junctions, safety, speed of traffic, and restricting access to and from side roads to
discourage rat running. Many of the comments were not limited to motorists but similar
to the problems experienced by pedestrians and cyclists. The ETAP action plan identifies
specific junction improvements along the main corridors aforementioned and work is
already underway on a projects to undertake a comprehensive review of the Twyford
Road corridor to identify multi-modal access improvements.

Several comments were received about the Motorway junctions. In particular the M27
Junction 5, phase two improvements, and improving access from the M3. Where
Executive Member – Environment. 5th April 2011.
Eastleigh Town Access Plan Adoption, reference 2656
appropriate we will liaise with the Highways Agency who are ultimately responsible for
the Motorway network to investigate these improvements.

Environment, Street scene & Community
Overall, respondents to the survey were positive about Eastleigh town centre, describing
it as a good, non-threatening environment. Respondents would like to see more public
seating, and litter bins, and continue to enhance Eastleigh’s historic sense of place with
gateway features and heritage information displays.

On a more practical note, residents would like to see improved changing facilities for
young children and accessible toilet facilities.

Eastleigh remains a popular destination for the mobility impaired, including organised
trips due to its easy access shops and facilities.

								
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