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					First Quarter 2012 Earnings Review
April 16, 2012
Highlights

   Strong financial results in 1Q’12
           – Global Consumer Banking – positive operating leverage
                   Continued growth in Asia and Latin America
                   Credit quality remains stable internationally, improving in North America
           – Transaction Services – record revenues with positive operating leverage
                   Driven by strong growth in global trade finance
           – Securities & Banking – highest quarterly revenues in 2 years
                   Strong performance in Fixed Income
                   Rebound in Equities
                   Improving share in Investment Banking
   Citi Holdings continues to decline – 11% of Citigroup assets
   Substantial and growing capital strength
           – Basel I Tier 1 common ratio of 12.4%(1)
           – Basel III Tier 1 common ratio of 7.2%(2), expect to exceed 8% by year end

Note:
(1)   Preliminary.
(2)   Estimated. Throughout this presentation, comments on Citi’s capital levels under Basel III are based on Citi’s current expectations and understanding of Basel III
      requirements and are subject to final regulatory clarity and rulemaking, model calibration, and other final implementation guidance.

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                                                                                                                                                                           2
Significant P&L Items

($MM)                                                                                     1Q’12                               4Q’11                             1Q’11
Revenue Items:
      Citigroup CVA / DVA(1)                                                                $(1,288)                                $(40)                           $(256)
                                                                             (2)
      Net Gain on Minority Investments                                                               477                                                                        
      Total                                                                                       (811)                                (40)                           (256)

Expense Items:
      Legal and Related Costs                                                                     $545                               $832                             $531
      Repositioning Charges                                                                            66                              428                                   35
      Total                                                                                        $611                          $1,260                               $566
Note: All items above are pre-tax.
(1)   Credit valuation adjustment (CVA) on derivatives, net of hedges, and debt valuation adjustment (DVA) on Citigroup's fair value option debt.
(2)   As previously disclosed, includes pre-tax gains on the sale of Citi’s remaining minority interest in the Housing Development Finance Corporation Ltd. (HDFC) and its
      minority interest in Shanghai Pudong Development Bank (SPDB) of $1.1B and $542MM, respectively, as well as a pre-tax impairment charge related to its minority
      interest in Akbank T.A.S. (Akbank) of $1.2B, each recorded in Corporate / Other.




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                                                                                                                                                                             3
Citigroup – Summary Income Statement
($MM, except EPS)                                                                   1Q'12                4Q'11                1Q'11            %rQoQ                %rYoY
Revenues                                                                          $19,406              $17,174              $19,726                13%                   (2)%
      Revenues (ex-CVA / DVA & Net Gain)                                          $20,217              $17,214              $19,982                17%                    1%
Operating Expenses                                                                  12,319               13,211               12,326               (7)%                  (0)%
  Net Credit Losses                                                                   3,955                4,108                6,269              (4)%                 (37)%
  Net LLR Build / (Release)(1)                                                       (1,165)              (1,468)              (3,345)             21%                   65%
  PB&C                                                                                  229                  234                  260              (2)%                 (12)%
Credit Losses, Claims and Benefits                                                    3,019                2,874                3,184               5%                   (5)%
Earnings Before Taxes                                                                 4,068                1,089                4,216               NM                   (4)%
Income Taxes                                                                          1,006                     91              1,185               NM                  (15)%
Net Income                                                                          $2,931                  $956              $2,999                NM                   (2)%
Diluted EPS:
  Reported                                                                            $0.95                $0.31                $0.99               NM                   (4)%
  Ex-CVA / DVA(2)                                                                      1.22                 0.32                 1.04               NM                   17%
  Ex-CVA / DVA & Net Gain (3)                                                           1.11                 0.32                 1.04              NM                    7%

EOP Assets ($B)                                                                     $1,945               $1,874               $1,948                4%                   (0)%
EOP Loans ($B)                                                                         648                  647                  637                0%                    2%
EOP Deposits ($B)                                                                      906                  866                  866                5%                    5%
Note:   Totals may not sum due to rounding.
(1)     Includes provision for unfunded lending commitments.
(2)     Citigroup pre-tax CVA / DVA recorded in Securities and Banking and Special Asset Pool totaled $(1,288)MM, $(40)MM, and $(256)MM in 1Q’12, 4Q’11, and
        1Q’11, respectively. Please refer to Slide 27. Assumes tax rates of 37.9%, 45.8%, and 38.2% for 1Q’12, 4Q’11, and 1Q’11, respectively.
(3)     For more details on the pre-tax gains / (losses) on minority investments in 1Q’12, please refer to Slide 3, Footnote 2. Assumes tax rate on gain of 34.9% in 1Q’12.
                                                                                                                                                                              3
                                                                                                                                                                              4
Citicorp & Citi Holdings – Excluding CVA / DVA

($MM)                                                                               Citicorp                                           Citi Holdings
                                                                        1Q'12            4Q'11            1Q'11                1Q'12            4Q'11            1Q'11

Revenues (ex-CVA / DVA)                                               $19,408          $15,777          $18,367                   $786          $1,054           $1,676

Operating Expenses                                                     10,305            10,844           10,236                 1,219            1,855            1,443

 Net Credit Losses                                                       2,220            2,595            3,250                 1,734            1,512            3,018
 Net LLR Build / (Release)(1)                                              (588)            (803)         (1,807)                 (576)            (663)          (1,537)
 PB&C                                                                         58               45               55                 171              188                 204
Credit Losses, Claims and Benefits                                       1,690            1,837            1,498                 1,329            1,037            1,685

EBT     (ex-CVA / DVA)                                                   7,413            3,096            6,633                (1,762)          (1,838)          (1,452)

Net Income (ex-CVA / DVA)                                                5,191            2,366            4,598                (1,080)          (1,333)          (1,001)


EOP Assets ($B)                                                        $1,424            $1,365           $1,372                  $209             $225                $295

EOP Loans ($B)                                                              514              507              457                  134              141                 180
EOP Deposits ($B)                                                           839              799              787                    63               62                 74


Note: As noted, results exclude CVA / DVA for each period presented. For the Citicorp and Citi Holdings CVA / DVA amounts for each period, please refer to Slide 27.
      Corporate / Other and Discontinued Operations, which had net income of $(380)MM in 1Q’12, $(55)MM in 4Q’11, and $(439)MM in 1Q’11, are not shown. Corporate
      / Other assets were $312B in 1Q’12, $284B in 4Q’11, and $281B in 1Q’11 (for more details, please refer to Slide 16).
(1)   Includes provision for unfunded lending commitments.


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                                                                                                                                                                   5
Citicorp – Key Financial Metrics
($B)
                    Revenues (ex-CVA / DVA)                                                              Expenses
 S&B CVA / DVA:
  0.3  0.3    0.1             (1.0)     (0.2)     0.1        1.9     (0.1) (1.4)


   20.1                                        19.4
            18.0 17.9 16.9 18.4 17.8 17.5
                                          15.8

                                                                                    9.2           9.5          10.2 10.7 10.4 10.8 10.3
                                                                                            9.8         10.0



  1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                            1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12


                   Net Credit Losses and LLR(1)                                           Earnings Before Taxes (ex-CVA / DVA)
                                                              LLRs      NCLs



   4.6       4.3      4.2                                                                                                                  7.4
                               3.8       3.3      3.0        2.6     2.6            6.6                        6.6
                                                                           2.2
                                                                                                  5.1                5.5   5.3
                                                                                            4.8
                                                                                                        4.1
  (0.4)                                                                                                                          3.1
            (0.9) (1.0) (1.0)                                (0.9) (0.8) (0.6)
                                                 (1.4)
                                       (1.8)
  1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                            1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12

Note:
(1)   Includes provision for unfunded lending commitments.
                                                                                                                                       5
                                                                                                                                       6
Global Consumer Banking – Key Financial Metrics
($B)
                       Revenues (Constant $)                                                               EBT ex-LLR (12-Month Trailing)(1)
                     International     North America                                                              International              North America
                               YoY Growth


   10.0      9.9       9.9                                   9.9      10.0 10.0
                                9.7                9.5
                                          9.4


                                                             7%                 7%                                                                                            7.9
                                                                      6%
                       4%       5%
             3%                           3%       4%
                                                                                                                                                                   6.8
    2%                                                                          5%
                                                                      0%                                                                                  6.0                 3.2
                                                                                                                                                5.3                2.3
                                                                                                                                       4.6                1.7
   (5%)                                                                                                                                         1.2
            (3%) (7%)                                       (7%)                                                    3.8      4.0       0.6
                               (8%)                                                                       3.5                0.1
                                                  (9%)                                           3.0                0.3
                                                                                                          0.4
                                        (13%)                                                    0.3
                                                                                                                                                          4.3      4.4        4.6
                                                                                                                             3.9       4.0      4.1
                                                                                                          3.1       3.5
                                                                                                 2.7


  1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                                        1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12

Note: Totals may not sum due to rounding.
(1)   EBT ex-LLR represents sum of income (loss) from continuing operations before taxes, credit reserve build / (release), and provision for unfunded lending commitments.


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Citicorp – North America Consumer Banking
   ($MM)                                     1Q'12           4Q'11         %r           1Q'11         %r
                                                                                                                 Revenues
   Revenues                                 $5,198         $5,167           1%        $4,943           5%               – Up YoY as higher mortgage revenues
     Citi-Branded Cards                     2,068          2,161         (4)%         2,204         (6)%                 offset spread compression in branded
     Citi Retail Services                   1,502          1,614         (7)%         1,551         (3)%                 cards due to look-back provisions of
     Retail Banking                         1,628          1,392         17%          1,188         37%                  CARD Act and higher promotional
                                                                                                                          balances, as well as lower average card
   Expenses                                  2,341           2,672       (12)%          2,278          3%                 loans

   Credit Costs                                 802             968      (17)%          1,188       (32)%               – Up slightly QoQ as higher mortgage
                                                                                                                          revenues offset seasonally lower card
   N.I. from Cont. Ops.                     $1,317            $944        40%            $937         41%                 volumes
     Citi-Branded Cards                       607             501        21%             477         27%
     Citi Retail Services                     379             279        36%             375          1%        Expenses
     Retail Banking                           331             164       102%              85          NM               – Higher YoY on higher investment
                                                                                                                          spending, partially offset by efficiency
   EBT ex-LLR(1)                            $1,214            $743         63%           $276          NM                 savings and the absence of a litigation
                                                                                                                          reserve recorded in 1Q’11
   Key Indicators ($B)
                                                                                                                        – Lower QoQ given absence of interchange
    Accounts (MM)                              116             119        (2)%            120        (3)%                 litigation reserve recorded in 4Q’11 and
    RB Avg. Deposits                          $149            $147          1%           $144          4%                 seasonally lower marketing spend
    RB Avg. Loans                               41              37          9%             32        27%
    Cards Avg. Loans                                                                                             Credit Costs
      Citi-Branded Cards                        74              74       (1)%              75       (2)%               – NCLs declined 31% YoY to $1.6B, driven
      Citi Retail Services                                                                                               by improvement in cards
                                                 38              38       (2)%              40       (5)%
    Purchase Sales                                                                                                      – LLR release of $841MM in 1Q’12,
      Citi-Branded Cards                        38              42       (9)%              37         3%                 compared to $1.2B in prior year
      Citi Retail Services                      16              21      (24)%              15         2%

Note: Totals may not sum due to rounding. NM: Not meaningful.
(1)   EBT ex-LLR represents income (loss) from continuing operations before taxes, excluding credit reserve build / (release) and provision for unfunded lending commitments.



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Citicorp – International Consumer Banking
  ($MM)                                      1Q'12           4Q'11         %r           1Q'11         %r
                                                                                                                   Revenues
  Revenues                                 $4,816          $4,718           2%         $4,611          4%                – 1Q’12 reported YoY revenue growth
    EMEA                                     378             348           9%            421       (10)%                  negatively impacted by FX in Latam and
    Latin America                          2,441           2,350           4%          2,294          6%                  EMEA
    Asia                                   1,997           2,020         (1)%          1,896          5%                – YoY (ex-FX): Total up 7%, with Latam
                                                                                                                           +11%, Asia +5%, and EMEA (6)%
  Expenses                                   2,869           2,906        (1)%          2,813           2%
                                                                                                                         – Sustained YoY growth in accounts,
  Credit Costs                                 799             787          2%             490        63%                  deposits, loans, and purchase sales
                                                                                                                         – QoQ rebound in investment sales
  Net Income                                  $870            $778         12%           $985       (12)%                  reflecting improved investor sentiment
    EMEA                                       (8)             (1)         NM             57          NM
    Latin America                             375             369          2%            475       (21)%
                                                                                                                   Expenses
                                                                                                                         – YoY (ex-FX): Total up 5% on volume-
    Asia                                      503             410         23%            453         11%                  related growth, as incremental investment
  Product Revenues                                                                                                         spending was more than offset by
                                                                                                                           efficiency savings
    Cards                                 $1,926          $1,962         (2)%         $1,865           3%
    Retail Banking                         2,890           2,756           5%          2,746           5%               – Asia and Latam maintained positive YoY
                                                                                                                           operating leverage
  EBT ex-LLR(1)                            $1,254          $1,096          14%         $1,092         15%
                                                                                                                   Credit costs
  Key Indicators ($B)                                                                                                    – NCLs declined 3% YoY
   Accounts (MM)                                83              81          2%             78           6%               – Net LLR build of $106MM driven by
   Avg. Deposits                              $169            $166          2%           $166           2%                 portfolio growth, compared to LLR release
   RB Avg. Loans                                99              94          5%             88         12%                  of $(216)MM in prior year
   Investment Sales                             19              13        52%              20         (6)%
   Cards Avg. Loans                             37              36          4%             36           4%
   Card Purchase Sales                          32              33        (3)%             28         12%

Note: Totals may not sum due to rounding. NM: Not meaningful.
(1)   EBT ex-LLR represents income (loss) from continuing operations before taxes, excluding credit reserve build / (release) and provision for unfunded lending
      commitments.
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                                                                                                                                                                   9
Citicorp – International Consumer Banking
($B)
                              Accounts (MM)                                                      Average Loans & Deposits (Constant Dollar $B)
                                                                                                                      Avg Loans                   Avg Deposits
                                                                                 83                                                               167              168     169
                                                                                                                                        164                165
                                                              81       81                                   156      160       160
                                                                                                  153
                                                    80
                                          78                                                                                                                               136
                       77        78                                                                                                                                133
    76       76                                                                                                                                   124      126
                                                                                                                               118      121
                                                                                                            112      116
                                                                                                  111




 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                                          1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12


   Sales (12-Month Trailing Constant Dollar $B)                                                       Financial Metrics (12-Month Trailing $B)
         Purchase Sales                  Investment Sales                                                                                                  16.0    16.2    16.4
                                                                                125                                                              15.5
                                                                      122                                                     14.3      14.8
                                                   115      119                                                      13.6
                                108       112                                                              13.0
                      105                                                                         12.3
   100       103

                                                                                                                                          (1)               (2)
                                                                                                                         EBT ex-LLR                  NCM
                                                                                                                               3.9       4.0      4.1       4.3    4.4     4.6
                                                                                                  2.7       3.1       3.5
    72                           72       74        74        71
             70        69
                                                                       64        63
 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                                          1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12

Note:
(1)   EBT ex-LLR represents income (loss) from continuing operations before taxes, excluding credit reserve build / (release) and provision for unfunded lending
      commitments.
(2)   Net credit margin represents total revenues, net of interest expense, less net credit losses, and provision for benefits and claims.
                                                                                                                                                                          9
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Citicorp – Securities and Banking
($MM)                                        1Q'12     4Q'11     %r      1Q'11    %r
                                                                                          Revenues
Product Revenues (ex-CVA / DVA)                                                             – Ex-CVA / DVA: 6% YoY growth
   Investment Banking                       $865      $638      36%     $851      2%
                                                                                            – Investment Banking: Up YoY on
   Equity Markets                            902       232     289%     1,104 (18)%          strong debt underwriting. QoQ
   Fixed Income Markets                     4,737     1,717    176%     3,982    19%         improvement driven by rebound in
   Lending                                    56       165     (66)%     255 (78)%           debt and equity underwriting
   Private Bank                              576       517      11%      520     11%       – Equity Markets: Up QoQ (ex-CVA /
   Other                                     (485)       (1)     NM      (461)   (5)%        DVA) driven by improvements in
                                                                                              derivatives and cash trading. Down
Regional Revenues (ex-CVA / DVA)                                                              YoY on lower market volumes
   North America                           $1,977     $712     178% $2,392 (17)%           – Fixed Income: Higher YoY and QoQ
   EMEA                                     2,555     1,237    107%     2,202    16%         (ex-CVA / DVA) on strong growth in
   Latin America                             760       560      36%      581     31%         rates and currencies
   Asia                                     1,359      759      79%     1,076    26%     Expenses
                                                                                            – Down 2% YoY driven by efficiency
Total Revenues (ex-CVA / DVA)               $6,651    $3,268    104% $6,251        6%
                                                                                              savings
   CVA / DVA                                (1,376)      (74)    NM       (229)   NM
                                                                                          Credit Costs
Revenues                                     5,275     3,194     65%     6,022 (12)%        – NCL reflects a net recovery
Expenses                                     3,707     3,736     (1)%    3,802    (2)%      – LLR build mainly driven by portfolio
                                                                                              growth
Credit Costs                                   58        69     (16)%     (187)   NM

Net Income (ex-CVA / DVA)                   $2,087    $(118)     NM     $1,844    13%

Note: Totals may not sum due to rounding.
      NM: Not meaningful.

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                                                                                                                             11
Citicorp – Transaction Services
   ($MM)                                  1Q'12          4Q'11    %r      1Q'11   %r      Revenues
                                                                                            – TTS: Up YoY and QoQ on growth in
   Revenues                             $2,743         $2,624      5%    $2,562    7%
                                                                                              deposits and trade loans, partially
         North America                     641            605     6%      610     5%         offset by continued low rate
         EMEA                              894            858     4%      837     7%         environment
         Latin America                     451            413     9%      417     8%             – End of period trade loans up 59%
         Asia                              757            748     1%      698     8%               YoY and 12% QoQ

                                                                                            – SFS: Down YoY on lower settlement
   Expenses                              1,388           1,530    (9)%    1,343    3%
                                                                                              volumes, but up QoQ on rebound in
   Credit Costs                              31              13   NM         7    NM          activity

   N.I. from Cont. Ops.                   $921           $767     20%     $836    10%     Expenses
         North America                     126              68   85%      106    19%       – Up YoY on volume-related growth, as
                                                                                              incremental investment spending was
         EMEA                              315            283    11%      275    15%
                                                                                              more than offset by efficiency savings
         Latin America                     178            139    28%      172     3%
                                                                                            – Achieved 4% positive operating
         Asia                              302            277     9%      283     7%
                                                                                              leverage YoY
   Product Revenues
         TTS(1)                         2,054           1,965     5%     1,844   11%
                 (2)
         SFS                               689            659     5%      718    (4)%

   Key Indicators
        Avg. Deposits (3) ($B)              377            369     2%      356     6%
        EOP Assets Under
        Custody ($T)                       13.0           12.5     4%      13.0    0%
Note:   Totals may not sum due to rounding. NM: Not meaningful.
(1)     TTS: Treasury and Trade Solutions.
(2)     SFS: Securities and Fund Services.
(3)     Average deposits and other customer liability balances.                                                             11
                                                                                                                             12
Citi Holdings – Key Financial Metrics
($B)
                    Revenues (ex-CVA / DVA)                                                            Expenses
 CVA / DVA:
 0.02 (0.05) 0.02 (0.06) (0.03) 0.02                          0.05   0.03 0.09




    4.6
             3.2
                      2.1      2.4                2.4                              2.0
                                         1.7                                             1.9    1.7   1.8   1.4   1.7   1.5   1.9
                                                             1.1     1.1    0.8                                                      1.2

  1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                           1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12


                   Net Credit Losses and LLR(1)                                                Net Income (as Reported)
                                                        LLRs         NCLs
   0.3


   3.8       3.6      3.5      3.1       3.0
                                                  2.2        1.9            1.7
                                                                     1.5          (0.8) (1.3)                   (0.7)
                                                                                              (1.5) (1.1) (1.0)       (1.2) (1.3)   (1.0)
            (0.6) (1.0)             (0.6) (0.5) (0.7) (0.6)
                        (1.2) (1.5)


  1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                           1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12

Note:
(1)   Includes provision for unfunded lending commitments.
                                                                                                                               12
                                                                                                                                13
Citi Holdings – Financials
  ($MM)                                      1Q'12          4Q'11          %r           1Q'11        %r
                                                                                                                   Revenues
  Revenues (ex-CVA / DVA)                     $786        $1,054         (25)%        $1,676       (53)%                  – BAM: YoY reduction driven by lower
                                                                                                                            MSSB JV contribution and higher funding
    BAM                                        (46)            43           NM           137          NM                   costs
    LCL                                     1,326          1,279            4%         1,519      (13)%                  – LCL: Down YoY driven by declining loan
                                                                                                                            balances
    SAP                                       (494)         (268)           NM             20         NM
                                                                                                                          – SAP: Lower YoY due to lower interest
                                                                                                                            earning assets and the absence of
  Expenses                                   1,219          1,855        (34)%          1,443      (16)%                    positive PE marks recorded in prior
                                                                                                                            period. Reserve build in 1Q’12 related to
  Credit Costs                               1,329          1,037          28%          1,685      (21)%                    private label mortgage securitizations


  Net Income                              $(1,026)       $(1,315)          22%       $(1,018)        (1)%
                                                                                                                   Expenses
                                                                                                                          – Down YoY and QoQ on declining assets,
    BAM                                       (137)           (92)      (49)%             (12)        NM                   offset by higher legal and related
                                                                                                                            expenses
    LCL                                       (634)       (1,206)         47%        (1,009)        37%
    SAP                                       (255)           (17)          NM              3         NM          Credit Costs
                                                                                                                          – NCLs at $1.7B, down YoY driven by SAP
                                                                                                                            and LCL. Up QoQ as incremental
  Key Indicators ($B)                                                                                                       mortgage charge-offs offset improvement
                                                                                                                            in credit trends(1)
   EOP Deposits                                 $63            $62           3%           $74      (14)%                  – LLR release of $0.6B, down YoY driven
                                                                                                                            by lower releases in SAP; includes
   EOP Loans                                    134            141         (5)%           180      (26)%                    specific reserve releases related to
                                                                                                                            incremental mortgage charge-offs(1)
   LCL EOP Loans                                129            135         (4)%           168      (23)%


Note: As noted, revenues exclude CVA / DVA for each period presented. For Citi Holdings CVA / DVA amounts for each period, please refer to Slide 27. Totals may not
      sum due to rounding. NM: Not meaningful.
(1)   1Q’12 includes approximately $370MM of charge-offs related to previously deferred principal balances on modified mortgages, virtually all of which were offset by a
      reserve release specific to the deferred principal amounts. Please also refer to Slide 20, Footnote 1.                                                                13
                                                                                                                                                                             14
Citi Holdings – Asset Summary
EOP Assets ($B)

                                                                                         1Q’12   4Q’11    %Δ
                                                            Brokerage & Asset Mgmt.       $26     $27     (3.7) %
                                  (29)%                      • MSSB JV                     25      25     (2.9)
      295
                  265                                        • Retail Alt. Investments      1       1    (17.8)
                               247
                                            225             Local Consumer Lending       $147    $157     (6.0) %
                                                    209      • North America              133     141     (5.7)
                                                                  • Loans
                                                                    – Mortgages           104     108      (3.6)
                                                                    – Personal             10      11      (4.6)
                                                                    – Other                 5       6     (10.8)
                                                                  • Other Assets           14      17    (17.3)
                                                             • International               14      16     (8.7)

                                                            Special Asset Pool            $36     $41    (12.8) %
   1Q'11        2Q'11        3Q'11          4Q'11   1Q'12    •   Securities at HTM          9      10    (13.0)
                                                             •   Loans, Leases & LCs        3       4    (14.6)
  % of Total Citigroup Assets
                                                             •   Securities at AFS          4       5    (19.2)
    15%           14%          13%           12%     11%     •   Trading MTM               12      14    (15.3)
  QoQ Decline (%)                                            •   Other                      8       8     (3.2)
    (6)%         (10)%         (7)%          (9)%    (7)%
                                                            Total                        $209    $225     (7.0) %
Note: Totals may not sum due to rounding.




                                                                                                         14
                                                                                                          15
Corporate / Other

  ($MM)                                      1Q'12    4Q'11   %r    1Q'11    %r
                                                                                 Revenues: Higher YoY and QoQ driven
                                                                                  mainly by $1.7B gain on sales of HDFC
  Revenues                                   $500     $383    31%    $(61)   NM   and SPDB, partially offset by $1.2B
                                                                                  Akbank impairment(1)
  Expenses                                    795      512    55%    647     23%

  Earnings Before Taxes                       (295)   (129)   NM     (709)   58%  Expenses: Higher YoY and QoQ driven by
                                                                                      legal and related expenses
  N.I. from Cont. Ops.                       $(312)   $(41)   NM    $(479)   35%
                                                                                    Assets: Cash and deposits with banks
  Balance Sheet (EOP $B)                                                             plus liquid AFS investments represent 82%
                                                                                     of Corporate / Other Assets
     Assets                                 $312     $284    10%   $281     11%



Note: Totals may not sum due to rounding.
      NM: Not meaningful.
(1)   Please refer to Slide 3, Footnote 2.




                                                                                                                     15
                                                                                                                      16
Citigroup – 1Q’12 Expense Drivers (YoY)
($B)




                                                                                      0.7%

  12.3           (0.5)                                                                                                     0.5      0.1         12.3
                                    0.0                          11.6        0.4                                  11.7
                                                                                                    0.3
                                                 (0.1)
                                                                                       (0.6)



                                                                                 Core operating
                                                                                variance: +$0.1B




   1Q'11         Legal &            .
                                 Reposi-            FX           Adj.    Investments Efficiency   All Other (1)    Adj.   Legal &      ,
                                                                                                                                    Reposi-     1Q'12
                 Related         tioning                        1Q'11                  Saves      Operating       1Q'12   Related   tioning
                                                              Constant $

   Year-over-year, core operating expenses up 0.7% on a constant dollar basis
Note: Totals may not sum due to rounding.
(1)   Includes volumes, divestitures, and all other operating expenses.


                                                                                                                                              16
                                                                                                                                               17
Citigroup – Net Credit Losses and Reserves
($B)



  Net Credit Losses                                                                                                                Corporate

                                                                                                                           0.1        (0.2)     0.0
        8.4          8.0          7.7           6.9          6.3
                                                                          5.1           4.5          4.1             4.0   3Q'11      4Q'11    1Q'12



     1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12
                                                                                                                                   Consumer

  Loan Loss Reserves(1)
                                                                                                                           3.0         2.8      2.8
                                                                                     1Q’12 LLR ratio = 4.5%

                                                                                                                            4.2        4.0      4.0
       (0.1)
                    (1.5)        (2.0)                                   (2.0)         (1.4)        (1.5)        (1.2)     (1.2)
                                               (2.3)                                                                                   (1.2)    (1.3)
                              (3.3)
     1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                                                                 3Q'11      4Q'11    1Q'12


Note: Totals may not sum due to rounding.
(1)   Loan loss reserves include provision for unfunded lending commitments and credit reserve builds / (release).

                                                                                                                                               17
                                                                                                                                                18
Citigroup – International Consumer Credit Trends
($B)
         Citicorp – Asia Consumer Banking                              Citicorp – Latin America Consumer Banking
         90+DPD           NCL       Loans    1Q’11 4Q’11 1Q’12                 90+DPD          NCL       Loans     1Q’11 4Q’11 1Q’12
                                    EOP      $83.7 $87.2 $88.4                                           EOP        $35.1 $37.3 $40.4

                                                                       7.17%
 1.58%                                                                         6.19% 5.81%
         1.42%                                                                             5.51%
                  1.30%                                                                                4.84% 4.64%       4.87%
                          1.19%                                                                                    4.43%
                         1.05% 1.05% 1.08% 0.96%                                                                               4.31%
                                                 0.86%
 0.71% 0.63% 0.61%                                                     2.80% 2.63% 2.40%
                   0.57% 0.56% 0.59% 0.52% 0.50%                                         2.02% 1.98% 1.93% 1.84% 1.70% 1.61%
                                                 0.53%



 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12


         Citicorp – EMEA Consumer Banking                                         Holdings – International LCL
         90+DPD           NCL       Loans    1Q’11 4Q’11 1Q’12                 90+DPD          NCL       Loans 1Q’11 4Q’11 1Q’12
                                    EOP       $7.4 $6.9 $7.4                                             EOP     $18.1 $10.8 $10.2
 5.12%    4.88%                                                                                          Average $18.9 $14.4 $10.7
                                                                       8.27%
                           4.14%                                               7.61%
                  3.52%                                                                7.05%           7.32%
                                   2.72%                                                       6.32%           6.41%                   6.43%
                                           2.46% 2.70%                                                                 5.91%
                                                                                                                               5.32%
         2.74%                                           1.59% 1.62%
 2.48%            2.40%
                          2.03% 1.85%                                                                                          3.91% 4.20%
                                      1.69% 1.60% 1.49%                3.44%
                                                        1.42%                  2.94% 2.89% 3.00% 3.16% 3.21% 3.24%

 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12



                                                                                                                                  18
                                                                                                                                   19
Citi Holdings – N.A. Mortgage Credit Trends
 Residential 1st Mortgages ($B)                                                          EOP Loans: ▪ 1Q’11: $76.0                 ▪ 4Q’11: $67.5          ▪ 1Q’12: $65.0

           $9.56                                                                                                                               90+DPD                NCLs
                              $7.94
                                                 $6.90
                                                                    $5.56
                                                                                       $4.53              $3.93                                 $4.08              $4.05
                                                                                                                             $3.82
                                                                                                                                                                           (1)
           $0.75              $0.69              $0.59              $0.50              $0.55              $0.46              $0.44              $0.41              $0.75


          1Q'10              2Q'10              3Q'10              4Q'10              1Q'11              2Q'11               3Q'11              4Q'11              1Q'12

 Home Equity Loans ($B)                                                                  EOP Loans: ▪ 1Q’11: $44.4                 ▪ 4Q’11: $40.0          ▪ 1Q’12: $38.6

                                                                                                                                               90+DPD                NCLs
           $1.39              $1.37              $1.34              $1.31
                                                                                       $1.18
                                                                                                          $1.04              $1.01              $1.01
           $0.95                                                                                                                                                   $0.91
                              $0.86              $0.80              $0.77              $0.71
                                                                                                          $0.63                                                            (1)
                                                                                                                             $0.54              $0.53              $0.56

          1Q'10              2Q'10              3Q'10              4Q'10              1Q'11              2Q'11               3Q'11              4Q'11              1Q'12

 S&P / Case-Shiller Home Price Index(2)
             2.3%              3.8%               (1.3)%            (3.7)%              (4.8)%            (5.4)%              (3.7)%             (4.0)%              n/a
Note: Loans 90+ days past due exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies because the potential loss predominantly
      resides with the U.S. agencies, and loans recorded at fair value.
(1)   1Q’12 includes approximately $370MM of charge-offs related to previously deferred principal balances on modified mortgages, of which approximately $315MM was
      attributable to residential first mortgages with the balance in home equity loans. Virtually all of these charge-offs were offset by a specific reserve release.
(2)   Year-over-year change in the S&P / Case-Shiller U.S. National Home Price Index. First quarter 2012 not yet available.
                                                                                                                                                                     19
                                                                                                                                                                      20
Citigroup – Key Capital Metrics

                                                                                                                                                               (1)
                    Tier 1 Capital                         Total Capital                           Tier 1 Common                            TBV/Share



                                                                                                      17.2%                                                     17.6%
                                                               16.6%              17.0%                                  16.9%               17.0%
                      15.6%                 16.1%
     14.9%
                                                                                                                                                                14.2%
                                                                                  13.3%               13.6%              13.5%               13.5%
                                            12.5%              12.9%
                        12.0%
     11.3%
                                                                                                                                                                12.4%
                                                                                  11.3%               11.6%              11.7%               11.8%
                                            10.3%              10.8%
      9.1%                  9.7%




    $40.90              $41.86             $44.42             $44.55              $46.87             $48.75             $49.50              $49.74             $50.90

                                                                                                                                                                           (2)
     1Q'10              2Q'10               3Q'10              4Q'10              1Q'11               2Q'11              3Q'11               4Q'11              1Q'12

Risk-Weighted Assets ($B)
    $1,064             $1,025             $1,004                 $978                $992              $993                $984               $973                $978
 Note:
 (1)   Tangible book value per share is a non-GAAP financial measure. For a reconciliation of this metric to the most directly comparable GAAP measure, please refer to
       Slide 45.
 (2)   Preliminary.                                                                                                                                                  20
                                                                                                                                                                      21
Conclusions

  Solid quarterly results
  Global Consumer Banking – our largest business
    – Continued growth in revenues, income and key drivers
    – Positive operating leverage achieved for 2 consecutive quarters

  Transaction Services – record revenues and positive operating
   leverage
    – Strong growth in trade where our global footprint gives us a unique advantage

  Securities & Banking – improved performance in 1Q’12
    – Fixed Income continues to perform well
    – Rebound in Equities
    – Early momentum in Investment Banking franchise
  Maintaining focus on operating expenses
  Citi Holdings wind down continues
  Macro outlook improved but uncertainty persists
    – Remain very focused on serving clients while managing risk

                                                                                 21
                                                                                  22
APPENDIX
                                    Table of Contents

  24. Citigroup – Net Interest Margin          36. Citigroup – N.A. Consumer Mortgage
  25. Citigroup – Regulatory Capital Drivers       Credit Trends

  26. Citigroup – Return on Average TCE        37. Citigroup – Mortgage Reps &
                                                   Warranties
  27. Citigroup – CVA / DVA
                                               38. Citigroup – 1Q’12 Additional Mortgage
  28. Citigroup – Estimated FX Impact on Key       Details
      P&L Metrics
                                               39. Citi Holdings – N.A. Residential 1st
  29. Citicorp – International GCB Revenue         Mortgage Delinquencies
      ex-FX
                                               40. Citi Holdings – N.A. Home Equity Loan
  30. Citicorp – Drivers in Constant $             Delinquencies
  31. Citicorp – Drivers in Constant $ (cont’d) 41. Citicorp – EM / DM Key Financial
  32. Citigroup – 1Q’12 Country Risk                Metrics
      Exposure Summary                          42. Citi Holdings – LCL EBT by Business
  33. Citigroup – 1Q’12 Country Risk            43. Citi Holdings – SAP Assets
      Exposure Summary (cont’d)
                                                44. Citi Holdings – SAP AFS / HTM Assets
  34. Citigroup – International Consumer
      Credit                                    45. Non-GAAP Financial Measures

  35. Citicorp – N.A. Cards Credit Trends


                                                                                          22
                                                                                           23
Citigroup – Net Interest Margin

                              Average Interest-Earning Assets ($T)           NIM

    3.32%
                      3.15%   3.06%    2.95%    2.88%    2.82%       2.83%     2.90%   2.90%




     $1.78            $1.79   $1.71     $1.73    $1.72    $1.75      $1.72     $1.67   $1.68




                                                                                               (1)
     1Q'10            2Q'10   3Q'10    4Q'10    1Q'11    2Q'11       3Q'11     4Q'11   1Q'12

 Note:
 (1)   Preliminary.

                                                                                         23
                                                                                          24
Citigroup – Regulatory Capital Drivers
As of March 31, 2012 ($B)
                 Tier 1 Common Capital(1)                                 Risk-Weighted Assets(1)


     182                                                                   Citicorp   Citi Holdings


                                149
                 (32)
                                                       14       122          19%

                                             (41)


                                                                                         81%




      1
   Common           2
                Goodwill         3
                              Tangible         4
                                            Excluded     5
                                                       Other      6
                                                                Tier 1
                                                                               Total: $978B
 Stockholders’      &         Common          DTA              Common
    Equity     Intangibles     Equity                           Capital

Note: Totals may not sum due to rounding.
(1)   Under Basel I. Preliminary.

                                                                                                       31
                                                                                                      24
                                                                                                       25
Citigroup – Return on Average TCE
       ($B)                                                                                                 1Q'12                   4Q'11

       Tangible Common Equity (1)
         Citicorp & Corporate / Other                                                                           $121                    $116
         Citi Holdings                                                                                            28                      30
       Citigroup                                                                                                $149                    $145

       Adjusted Net Income (2)
            Citicorp & Corporate / Other                                                                         $4.5
            Citi Holdings                                                                                        (1.1)
       Citigroup                                                                                                 $3.4

       Return on Average TCE
          Citicorp & Corporate / Other                                                                        15.3%
          Citi Holdings                                                                                     (14.9)%
       Citigroup                                                                                               9.3%
  Note: Totals may not sum due to rounding.
  (1)   TCE allocated between Citicorp & Corporate / Other and Citi Holdings based on Basel I RWA. Tangible common equity is a non-GAAP financial metric.
        Please refer to Slide 45.
  (2)   Net income excluding CVA / DVA and the net gains on minority investments.


                                                                                                                                                            25
                                                                                                                                                             26
Citigroup – CVA / DVA
                        ($MM)
                                                                     1Q’12     4Q’11   1Q’11
                        Securities and Banking

                            DVA on Citi Liabilities at Fair Value   $(1,252)    $43    $(111)

                            Derivatives CVA(1)                        (123)    (116)    (118)

                        Total Securities and Banking CVA / DVA      $(1,376)   $(74)   $(229)

                        Special Asset Pool

                            DVA on Citi Liabilities at Fair Value     $(10)     $(2)     $(2)

                            Derivatives CVA(1)                           97      36      (25)

                        Total Special Asset Pool CVA / DVA              $88     $34     $(27)

                        Total Citigroup CVA / DVA                   $(1,288)   $(40)   $(256)

 Note: Totals may not sum due to rounding.
 (1)   Net of hedges.




                                                                                                26
                                                                                                 27
Citigroup – Estimated FX Impact on Key P&L Metrics


 Year-over-Year Impact ($B)                 1Q’11     2Q’11    3Q’11     4Q’11     1Q’12

 Revenues                                     $0.3      $0.7      $0.4    $(0.3)     $(0.2)

 Expenses                                      0.2       0.5       0.3     (0.2)      (0.1)

 Cost of Credit                                0.1       0.1       0.1     (0.0)      (0.0)

 Earnings Before Taxes                       $(0.0)     $0.1      $0.1    $(0.1)     $(0.1)

Note: Totals may not sum due to rounding.




                                                                                     27
                                                                                      28
Citicorp – International GCB Revenue ex-FX


 Revenues ($MM)                                             YoY (%)              QoQ (%)
                                            1Q’12    Reported    Ex-FX    Reported    Ex-FX

 Latin America                              $2,441       6%        11%        4%         0%

 Asia                                        1,997       5%         5%       (1)%       (2)%

 EMEA                                          378     (10)%       (6)%       9%         6%

 International GCB                          $4,816       4%         7%        2%         0%
Note: Totals may not sum due to rounding.




                                                                                        28
                                                                                         29
Citicorp – Drivers in Constant Dollars
                                                                                                  (1)



($B)
                                                                                                            1Q’12
   Asia GCB                                    1Q’12              4Q’11      3Q’11    2Q’11    1Q’11    YoY      QoQ
    Cards Avg Loans                                 20.0              19.8     19.4     19.4     19.5    2%            1%
    Cards EOP Loans                                 19.6              20.1     19.3     19.3     19.0    3%           (3%)
    RB Avg Loans                                    68.7              68.1     65.3     64.6     62.8    9%            1%
    RB EOP Loans                                    68.8              68.3     67.0     64.8     63.4    8%            1%
    Average Deposits                               110.9            110.7     109.9    110.2    108.8    2%            0%
    EOP Deposits                                   110.7            110.6     110.4    109.8    108.9    2%            0%
    Cards Purchase Sales                            18.8              19.3     18.4     18.0     17.1    10%          (3%)
    RB Investment Sales                               8.4              6.1      8.4     10.4     11.3   (26%)         38%
    RB Investment AUMs                              47.9              45.7     45.2     50.5     50.5    (5%)          5%

                                                                                                              1Q’12
   LATAM                                       1Q’12              4Q’11      3Q’11    2Q’11    1Q’11    YoY           QoQ
    Cards Avg Loans                                 14.4              14.0     13.1     12.9     12.7    13%           2%
    Cards EOP Loans                                 14.3              14.3     13.5     12.9     12.6    14%          (0%)
    RB Avg Loans                                    25.7              23.7     21.5     20.7     19.4    32%           8%
    RB EOP Loans                                    26.1              25.2     22.9     21.2     20.2    29%           3%
    Average Deposits                                46.0              45.7     43.7     44.5     43.1    7%            1%
    EOP Deposits                                    46.1              46.6     45.3     45.2     45.9    1%           (1%)
    Cards Purchase Sales                            10.2              11.1      9.9      9.1      8.6    18%          (9%)
    RB Investment Sales                               9.6              6.0      5.2      5.8      7.5    29%          62%
    RB Investment AUMs                              53.3              49.1     46.6     46.5     44.4    20%           9%
  Note:
  (1)   Constant dollars based on March 31, 2012 foreign exchange rates.                                               29
                                                                                                                        30
Citicorp – Drivers in Constant Dollars
                                                                                                  (1)



($B)
                                                                                                            1Q’12
   EMEA GCB                                    1Q’12              4Q’11      3Q’11    2Q’11    1Q’11    YoY      QoQ
    Cards Avg Loans                                   2.8              2.8      2.7      2.7      2.7    7%            3%
    Cards EOP Loans                                   2.9              2.9      2.8      2.8      2.7    7%            0%
    RB Avg Loans                                      4.4              4.3      4.1      4.0      4.1    10%           4%
    RB EOP Loans                                      4.5              4.4      4.4      4.3      4.2    8%            2%
    Average Deposits                                12.5              12.0     11.9     12.0     12.2    3%            4%
    EOP Deposits                                    12.8              12.6     12.3     12.2     12.3    4%            1%
    Cards Purchase Sales                              2.7              2.7      2.6      2.6      2.3    16%           1%
    RB Investment Sales                               1.0              0.8      0.9      0.9      1.0    0%           21%
    RB Investment AUMs                                5.3              4.9      4.8      5.2      5.1    3%            7%

                                                                                                              1Q’12
   ICG                                         1Q’12              4Q’11      3Q’11    2Q’11    1Q’11    YoY           QoQ
    GTS Avg Liability Balances                     377.2            369.0     358.9    358.0    352.8     7%           2%
      NA                                           100.3             94.1      90.8     84.4     80.2    25%           7%
      EMEA                                         118.3            117.0     111.4    113.6    114.9     3%           1%
      Latin America                                 34.7             35.9      33.4     32.7     31.2    11%          (4%)
      Asia                                         123.8            121.9     123.3    127.2    126.6    (2%)          2%
    ICG Average Loans                              221.0            214.5     200.9    191.4    177.4    25%           3%
       NA                                           75.4             74.0      69.9     68.3     65.4    15%           2%
       EMEA                                         51.4             50.2      46.8     45.9     41.0    25%           2%
       Latin America                                33.9             32.6      30.3     28.4     25.8    31%           4%
       Asia                                         60.4             57.6      53.8     48.8     45.2    34%           5%

  Note:
  (1)   Constant dollars based on March 31, 2012 foreign exchange rates.                                               30
                                                                                                                        31
Citigroup – 1Q’12 Country Risk Exposure Summary
($B)

  As of M arch 31, 2012                                                GIIPS(1)          Greece Ireland                        Italy        Portugal Spain
                                                     (2)
  Gross Funded Credit Exposure                                             $20.5                $1.6             $0.8            $10.0              $0.6             $7.5
                                               (3)
  Less: Margin and Collateral                                                 (4.0)              (0.3)            (0.3)             (1.1)            (0.1)            (2.1)
                                                           (4)
  Less: Purchased Credit Protection                                         (10.5)               (0.1)            (0.0)             (7.7)            (0.2)            (2.5)
                                                                            (14.5)               (0.4)            (0.4)             (8.8)            (0.3)            (4.6)

  Net Current Funded Credit Exposure                                         $6.0               $1.2             $0.5              $1.2             $0.3             $2.9

  Net Trading and AFS Exposure                                                 3.2               (0.0)            (0.1)              1.8              0.2              1.3

  Net Current Funded Exposure                                                $9.1               $1.2             $0.4              $3.0             $0.4             $4.1

  Additional Collateral Received Not Netted                                 ($3.6)             ($1.1)           ($0.2)            ($0.7)           ($0.1)           ($1.5)


  Net Current Funded Credit Exposure Detail:
         Sovereigns                                                          $0.8               $0.2             $0.0              $0.5             $0.0             $0.0
         Financial Institutions                                               1.7                0.0             (0.0)              0.1             (0.0)             1.6
         Corporations                                                         3.5                1.0              0.4               0.6              0.2              1.2
  Net Current Funded Credit Exposure                                         $6.0               $1.2             $0.5              $1.2             $0.3             $2.9

 Note: Information based on Citi’s internal risk management measures.
 (1)   Greece, Ireland, Italy, Portugal, and Spain.
 (2)   Includes the net credit exposure arising from secured financing transactions, such as repos and reverse repos. Does not include unfunded commitments. For
       additional details on unfunded commitments, see Slide 33.
 (3)   Margin posted under legally-enforceable margin agreements and collateral pledged under bankruptcy-remote structures. Does not include collateral received on
       secured financing transactions.
 (4)   Credit protection purchased from financial institutions predominately outside of GIIPS. Credit protection may not be effective to protect against all types of losses
       and thus Citi should still experience losses despite the existence of the credit protection.                                                                       31
                                                                                                                                                                           32
Citigroup – 1Q’12 Country Risk Exposure Summary
($B)

  As of M arch 31, 2012                                           GIIPS(1)     Greece Ireland      Italy    Portugal Spain
                                                                               (1)

  Sovereigns                                                            $0.3         $0.0   $0.0     $0.0      $0.0    $0.3
  Financial Institutions                                                 0.3          0.0    0.0      0.1       0.0     0.2
  Corporations                                                           7.5          0.4    0.6      3.6       0.3     2.5

  Unfunded Commitments                                                  $8.1         $0.4   $0.6     $3.7      $0.4    $3.0

 Note: Information based on Citi’s internal risk management measures.
 (1)   Greece, Ireland, Italy, Portugal, and Spain.




                                                                                                                          32
                                                                                                                           33
Citigroup – International Consumer Credit

                                    ENR               % of Total                   90+DPD Ratio                              NCL Ratio                      % of Total
 1Q'12
                                     ($B)                  ENR                 1Q'12              4Q'11                 1Q'12              4Q'11                NCLs
 Citicorp
 Korea                              $27.4               20.1%                   0.4%               0.3%                  0.8%               0.8%                8.1%
 Mexico                              26.0               19.1%                   1.2%               1.3%                  3.3%               3.3%               32.7%
 Australia                           13.9               10.2%                   1.0%               0.9%                  1.6%               1.4%                8.6%
 Singapore                           10.1                7.4%                   0.1%               0.1%                  0.2%               0.3%                1.0%
 Hong Kong                            8.4                6.2%                   0.1%               0.0%                  0.3%               0.6%                0.8%
 Brazil                               7.9                5.8%                   2.8%               3.0%                  8.9%               8.3%               26.8%
 India                                7.1                5.2%                   0.6%               0.6%                  0.6%               0.8%                1.8%
 Taiwan                               6.3                4.6%                   0.2%               0.2%                  0.0%             (0.1)%                0.1%
 Malaysia                             5.4                4.0%                   1.4%               1.5%                  0.8%               0.8%                1.8%
 Japan                                2.7                2.0%                   0.5%               0.5%                  0.8%               2.8%                0.8%
                                                        84.6%                   0.8%               0.8%                  1.9%               1.9%               82.4%

 Citi Holdings
 Spain                                $3.0              30.0%                   4.3%               4.3%                  5.5%               5.3%               22.8%
 UK                                    2.4              23.2%                   3.8%               3.8%                  1.2%             (0.4)%                3.9%
 Japan                                 1.9              18.5%                   1.9%               1.9%                  8.0%               9.6%               20.6%
 Greece                                1.5              14.3%                   6.8%               5.1%                 19.5%              18.0%               38.9%
                                                        86.0%                   4.1%               3.7%                  7.2%               7.1%               86.2%

 Note: For 1Q’12, Citicorp total end of period international consumer loans were $136.2B and total NCLs were $0.6B; Citi Holdings total end of period loans were $10.2B
       and total NCLs were $0.2B. Citi Holdings includes international Local Consumer Lending.




                                                                                                                                                                     33
                                                                                                                                                                      34
Citicorp – N.A. Cards Credit Trends
 Citi-Branded Cards ($B)                                     EOP Loans: ▪ 1Q’11: $74.5   ▪ 4Q’11: $77.2   ▪ 1Q’12: $72.7

                                                                                                 90+DPD          NCLs
         10.50%              10.61%
                                          9.65%
                                                   8.67%
                                                            7.30%      6.71%
                                                                                    5.89%        5.26%         4.94%
          2.92%              2.71%        2.32%    2.03%    1.93%      1.62%        1.42%        1.32%         1.35%


          1Q'10              2Q'10        3Q'10    4Q'10    1Q'11      2Q'11        3Q'11        4Q'11         1Q'12

 Citi Retail Services ($B)                                   EOP Loans: ▪ 1Q’11: $37.4   ▪ 4Q’11: $39.9   ▪ 1Q’12: $36.7

         13.13%              12.88%                                                              90+DPD          NCLs
                                          11.40%   10.90%
                                                            9.54%
                                                                       8.70%
                                                                                    7.19%        7.08%         7.11%
          4.39%              3.71%        3.55%    3.20%    2.97%      2.38%        2.38%        2.38%         2.30%


          1Q'10              2Q'10        3Q'10    4Q'10    1Q'11      2Q'11        3Q'11        4Q'11         1Q'12

    Unemployment Rate
            9.8%               9.4%        9.5%     9.4%    8.9%        9.1%        9.0%          8.5%           8.2%
Source: U.S. Bureau of Labor Statistics

                                                                                                                 34
                                                                                                                  35
Citigroup – N.A. Consumer Mortgage Credit Trends
 Residential 1st Mortgages – Citigroup ($B)                                              EOP Loans: ▪ 1Q’11: $98.1                 ▪ 4Q’11: $95.4          ▪ 1Q’12: $94.3

                                                                                                                                               90+DPD                NCLs
           $9.61
                              $8.04
                                                 $7.02
                                                                    $5.70
                                                                                       $4.68              $4.08              $3.99              $4.27              $4.27
                                                                                                                                                                           (1)
           $0.75              $0.70              $0.60              $0.51              $0.57              $0.48              $0.46              $0.43              $0.77


          1Q'10              2Q'10              3Q'10              4Q'10              1Q'11              2Q'11               3Q'11              4Q'11              1Q'12

 Home Equity Loans – Citigroup ($B)                                                      EOP Loans: ▪ 1Q’11: $48.2                 ▪ 4Q’11: $43.5          ▪ 1Q’12: $42.0

                                                                                                                                               90+DPD                NCLs

           $1.40              $1.38              $1.35              $1.32
                                                                                       $1.19
           $0.95                                                                                          $1.05              $1.03              $1.02
                              $0.86                                                                                                                                $0.92
                                                 $0.80              $0.78              $0.72              $0.63                                                            (1)
                                                                                                                             $0.55              $0.54              $0.57

          1Q'10              2Q'10              3Q'10              4Q'10              1Q'11              2Q'11               3Q'11              4Q'11              1Q'12

 S&P / Case-Shiller Home Price Index(1)
             2.3%              3.8%               (1.3)%            (3.7)%              (4.8)%            (5.4)%              (3.7)%             (4.0)%              n/a
Note: Loans 90+ days past due exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies because the potential loss predominantly
      resides with the U.S. agencies, and loans recorded at fair value.
(1)   1Q’12 includes approximately $370MM of charge-offs related to previously deferred principal balances on modified mortgages, of which approximately $315MM was
      attributable to residential first mortgages with the balance in home equity loans. Virtually all of these charge-offs were offset by a specific reserve release.
(2)   Year-over-year change in the S&P / Case-Shiller U.S. National Home Price Index. First quarter 2012 not yet available.
                                                                                                                                                                     35
                                                                                                                                                                      36
   Citigroup – Mortgage Reps & Warranties

            Claims(1)                                 Repurchases(2)                                 Repurchase Reserve Balance ($MM)
                        (Number of Loans ‘000)
                                                                                                                                                                   $1,376
                                                                                                                                           $1,188
               = 43.8                                                                                    $969          $944 $1,001 $1,076
                                                        GSEs
                       16.0                             Private Investors
                        1.7                                     = 14.8
           13.0
                                                                                                         4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12
             1.2                                                        6.8
                                                                                                       $MM                                             4Q’11       1Q’12
                                                                        0.2
   8.3                                                                                                 Beginning balance                               $1,076      $1,188
   1.2                              6.5                       3.7
                       14.3                                                                            Additions for new sales(3)                              7           6
           11.8                                    2.5        0.2       6.6
                                    2.9
                                                   0.2                             1.8                 Change in estimate(3)                              305        335(4)
   7.1
                                                              3.5                  0.1
                                    3.6            2.3                             1.7                 Losses realized                                   (200)       (153)

                                                                                                       Ending balance                                  $1,188      $1,376
 2009 2010 2011 1Q12                             2009 2010 2011 1Q12
Note:    Totals may not sum due to rounding.
(1)      Private investor claims include repurchase claims for repurchases of loans sold through private-label securitizations.
(2)      Includes loans repurchased and make-whole payments.
(3)      Flows through the profit and loss statement (contra-revenue item).
(4)      Includes $185MM related to loan sales to GSEs and private investors and $150MM related to loans sold through private-label securitizations.               36
                                                                                                                                                                    37
Citigroup – 1Q’12 Additional Mortgage Details


    Third party servicing portfolio: $382B
             – Retained rep & warranty liability for an additional $24B of sold servicing
    Private label RMBS: $91B of total issuance during 2005-2008
             – CitiMortgage: $24.6B of issuance
                        Reduced by $13.5B of repayments and $1.1B of cumulative losses
                                                                                                                                  (1)
                        Remaining $10.0B has 90+ day delinquency rate of 13.7%
             – Securities & Banking: $66.4B of issuance
                        Reduced by $34.7B of repayments and $9.1B of cumulative losses
                                                                                                                                  (2)
                        Remaining $22.5B has 90+ day delinquency rate of 27.1%

    $1.4B repurchase reserve for rep & warranty claims as of 1Q’12

 Note:
 (1)   The $10B of outstanding CitiMortgage issuance is included in the $382B servicing portfolio above.
 (2)   For legacy Securities and Banking issuances, fewer than 2% of mortgages outstanding were originated by Citi; fewer than 10% of mortgages outstanding are
       serviced by Citi (such mortgages are included in the $382B servicing portfolio above).




                                                                                                                                                                  37
                                                                                                                                                                   38
Citi Holdings – N.A. Mortgage Delinquencies

  Residential 1st Mortgage Delinquencies(1) ($B)

     Days Past Due:                        180+               90-179                 30-89               30+ DPD




       14.46
                          12.48
                                             11.42
        6.02
                                                                 9.75
                           5.00
                                              4.34                                  7.83               7.38                7.32               7.47               7.08
                                                                 3.50
        3.54                                                                        2.92                                                      2.51
                           2.94               2.56                                                     2.54                2.39                                  2.64
                                                                 2.06
                                                                                    1.61               1.39                1.43               1.58               1.41
        4.91               4.54               4.52               4.19               3.30               3.45                3.49               3.39               3.03

       1Q'10              2Q'10              3Q'10              4Q'10              1Q'11              2Q'11              3Q'11              4Q'11              1Q'12

Note: Totals may not sum due to rounding.
(1)   Days past due exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies, because the potential loss predominantly resides with the
      U.S. agencies, and loans are recorded at fair value.
                                                                                                                                                                   38
                                                                                                                                                                    39
Citi Holdings – N.A. Mortgage Delinquencies

  Home Equity Loan Delinquencies(1) ($B)

     Days Past Due:                       180+               90-179                30-89               30+ DPD




        2.80
                           2.60               2.59               2.50
        0.35
                           0.35               0.34               0.33               2.15
                                                                                                       1.93                1.92               1.87
        1.04                                                                        0.32                                                                         1.65
                           1.02               1.00               0.98                                  0.32                0.31               0.32
                                                                                    0.86                                                                         0.33
                                                                                                       0.72                0.71               0.68
                                                                                                                                                                 0.58
        1.41               1.23               1.25               1.19
                                                                                    0.97               0.90                0.91               0.86               0.74

       1Q'10              2Q'10              3Q'10              4Q'10              1Q'11              2Q'11              3Q'11              4Q'11              1Q'12

Note: Totals may not sum due to rounding.
(1)   Days past due exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies, because the potential loss predominantly resides with the
      U.S. agencies, and loans are recorded at fair value.

                                                                                                                                                                   39
                                                                                                                                                                    40
Citicorp – EM / DM Key Financial Metrics
($B)                                                  Emerging Markets        Developed Markets
                    Revenues (ex-CVA / DVA)                                    Earnings Before Taxes (ex-CVA / DVA)

   20                                                             19
            18        18                18      18    18
                               17                           16

   13                 10                11      10    10          11      7                                                7
             11                 9                            8                                    7
                                                                                 5    5                  6    5
                                                                                             4                             4
                                                                          4            2           3     3     2    3
                                                                                 2           1
    7        7         7        8           8    8     8     8     8                                                1
                                                                          3      3     3     3     3     3     3    3      3

 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                   1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12


                           Average Deposits                                                 Average Loans
                                                                                                                    494   509
                                                790   786   786   802                                   470   481
  730       729      747      764      771                               425          426   438   449
                                                                                421

                                                                                                              267   274   278
                              429      428      434   436   439   446                             257   263
  410       412      427                                                 266    258   254   255



  320       317      320      335      344      356   350   347   356                       183   192   207   214   220   231
                                                                         159    163   172

 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12                   1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12

Note: Totals may not sum due to rounding.

                                                                                                                     40
                                                                                                                      41
Citi Holdings – LCL EBT by Business
($MM)


                                                          Earnings Before Taxes
                                              1Q'12      4Q'11      3Q'11      2Q'11       1Q'11

     Local Consumer Lending
       - CitiFinancial N.A.                     $10        $94        $20        $75         $40
       - Real Estate Lending                 (1,144)    (1,626)    (1,360)    (1,615)     (1,162)
       - Commercial Real Estate                 (17)       (60)       (25)       (84)        (90)
       - Student Loans                          (12)         9        (15)       (73)        (34)
       - Prime Re                               147        147        140         31         170
       - LCL N.A. Other                        (173)       (55)      (139)       (51)        (62)
       North America                         (1,189)    (1,489)    (1,378)    (1,717)     (1,138)
       EMEA                                     (61)     (157)      (196)      (166)         (37)
       Asia                                    170         26         (49)        (34)     (475)
       Latin America                              4          2          0          (5)        (5)

     Local Consumer Lending                 $(1,076)   $(1,618)   $(1,621)   $(1,922)    $(1,655)

Note: Totals may not sum due to rounding.




                                                                                                    41
                                                                                                     42
Citi Holdings – SAP Assets
                                                                                      EOP Assets                                              1Q’12
      ($B)                                                                                                                              Face EOP Assets
                                                                   1Q’12             4Q’11             3Q’11            2Q’11           Value (% of Face)
       Total Securities at AFS / HTM                                $13.2           $15.5             $17.1             $19.4               $17.6               75%
                                                      (1)
       Loan, Leases & LC at HFI / HFS                                 $3.1            $3.6              $4.4             $6.9                 $3.5              89%
         Corporates                                                    2.0             2.3               2.6              4.1                  2.1              98%
         Commercial Real Estate                                        0.9             1.1               1.7              2.3                  0.9              98%
                   (2)
          Other                                                         0.5             0.6               0.8              1.2                  0.5           102%
          Loan Loss Reserves                                           (0.3)           (0.4)             (0.6)            (0.6)                 -               NM
       Trading Mark-to-Market                                       $11.7           $13.9             $14.9             $13.3                  NM                NM
         Subprime Securities                                          0.1             0.1               0.1               0.1                  1.0              10%
                          (3)
         Other Securities                                             3.0             3.9               4.0               4.4                 14.0              21%
         Derivatives                                                  5.0             6.2               6.7               4.2                  NM                NM
         Loans, Leases and Letters of Credit                          1.4             1.3               1.7               2.2                  2.2              65%
         Repurchase Agreements                                        2.2             2.3               2.4               2.4                  NM                NM
       Highly Lev. Fin. Commitments                                     0.1             0.2               0.2              0.5                  0.1             81%
       Equities (excludes ARS at AFS)                                   4.8             4.8               4.8              7.3                 NM                   NM
       Consumer and Other(4)                                            3.1             3.3               3.9              5.5                 NM                   NM

       Total                                                        $36.0           $41.3             $45.3             $52.9

Note: Totals may not sum due to rounding. NM: Not meaningful. SAP had total CRE assets of $2.6B and Subprime assets of $0.6B as of 1Q’12. Assets in the SIVs have
      been allocated to their corresponding asset categories. Excludes Discontinued Operations.
(1)   HFS accounts for approximately $0.8B of the 1Q’12 total.
(2)   Includes $0.2B of Leases and $0.1B of Subprime in 1Q’12.
(3)   Includes $0.3B of Corporates, $1.7B of ARS, $0.2B of Equities, $0.2B of Subprime and $0.3B of CLOs in 1Q’12.
(4)   Includes $0.4B of Small Business Banking & Finance loans and $0.5B of personal loans in 1Q’12.
                                                                                                                                                                42
                                                                                                                                                                 43
Citi Holdings – SAP AFS / HTM Assets

                                                                                      EOP Assets                       1Q’12
      ($B)                                                                                                       Face EOP Assets
                                                                   1Q’12             4Q’11      3Q’11    2Q’11   Value (% of Face)
       Securities at AFS                                              $4.4            $5.4       $5.7     $6.1      $4.8     92%
         Corporates                                                    3.0             3.9        4.2      4.4       3.0    100%
         Prime and Non-U.S. MBS                                        -               -          0.0      0.0       -          -
         Auction Rate Securities                                       1.3             1.5        1.5      1.6       1.7     80%
         Other Securities                                              0.0             0.0        0.1      0.1       0.1     60%

       Securities at HTM                                              $8.8          $10.1       $11.3    $13.3     $12.8     68%
         Corporates                                                    1.2            1.9         2.1      2.4       1.4     85%
         Prime and Non-U.S. MBS                                        3.1            3.1         3.5      4.7       3.7     84%
         Alt-A Mortgages                                               2.9            3.3         3.8      4.0       5.8     50%
          Other Securities(1)                                           1.6               1.8      1.9     2.2       2.0     82%

       Total Securities at AFS / HTM                                $13.2           $15.5       $17.1    $19.4     $17.6     75%

Note: Totals may not sum due to rounding. NM: Not meaningful.
      Assets in the SIVs have been allocated to their corresponding asset categories.
(1)   Includes assets previously held by SIVs ($1.4B of ABS, CDOs / CLOs and Subprime).




                                                                                                                             43
                                                                                                                              44
Non-GAAP Financial Measures – Reconciliations

($ millions, except per share amounts)                          1Q'10      2Q'10      3Q'10      4Q'10      1Q'11      2Q'11      3Q'11      4Q'11      1Q'12

Citigroup's Total Stockholders' Equity                          $151,421   $154,806   $162,913   $163,468   $171,037   $176,364   $177,372   $177,806   $181,820
 Less: Preferred Stock                                               312        312        312        312        312        312        312        312        312
Common Stockholders' Equity                                      151,109    154,494    162,601    163,156    170,725    176,052    177,060    177,494    181,508
Less:
 Goodwill                                                         25,662     25,201     25,797     26,152     26,339     26,621     25,496     25,413       25,810
 Intangible Assets (other than Mortgage Servicing Rights)          8,277      7,868      7,705      7,504      7,280      7,136      6,800      6,600        6,413
 Goodwill and Intangible Assets - recorded as Assets
  Held for Sale / Assets of Discont. Operations Held for Sale        45         66         -          -         165         -          -          -            -
 Net Deferred Tax Assets Related to Goodwill
  and Intangible Assets                                              65         62         59         56         53         50         47         44           41
Tangible Common Equity (TCE)                                    $117,060   $121,297   $129,040   $129,444   $136,888   $142,245   $144,717   $145,437   $149,244
Common Shares Outstanding at Quarter-end                           2,862      2,898      2,905      2,906      2,921      2,918      2,924      2,924        2,932
Tangible Book Value Per Share                                     $40.90     $41.86     $44.42     $44.55     $46.87     $48.75     $49.50     $49.74       $50.90
(Tangible Common Equity / Common Shares Outstanding)




                                                                                                                                                      44
                                                                                                                                                       45
Certain statements in this document are “forward-looking statements”

within the meaning of the rules and regulations of the U.S. Securities and

Exchange Commission. These statements are based on management’s

current expectations and are subject to uncertainty and changes in

circumstances. Actual results and capital and other financial condition

may differ materially from those included in these statements due to a

variety of factors, including the precautionary statements included in this

document and those contained in Citigroup’s filings with the U.S.

Securities and Exchange Commission, including without limitation the

“Risk Factors” section of Citigroup’s 2011 Form 10-K.

                                                                          45
                                                                           46

				
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