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RITU NARANG Powered By Docstoc
					                                                         NEW DELHI.
                                                         PHONE: 0130-2241505

Job Objective

To prove my mettle in highly competitive work environment and to reach the status of the
titans in the field in due time through skills, hardwork & drive for success.

Professional Experience

 Summer Internship

 GlaxoSmithKline Consumer Health Care Ltd., Sonepat

 Role/Designation: Summer Trainee
 Duration: 24th May, 2005 – 17th July, 2005

 Projects Undertaken

  Re-Engineering of Attendance Management System – HR & A - It has been
   handled for rethinking and redesigning of Attendance Management Processes, in order to
   bring about dramatic changes in performance in GSK. For this purpose design team and
   execution team come together for overall alterations.

  Activity and Customer Value Analysis – Finance – This project has been done
   to eliminate, simplify and reduce robustness of finance processes. It is based on
   Functional Baseline Concept i.e. increase customer value and deliver significant

  Induction Programme - HR & A – Motive behind this project is to make new
   employee understand the concepts at GSK site. Overall look of the company presented
   with the help of induction manual containing systems and procedures.

  OE – Sonepat Site Assessment 2005 – Operational Excellence – The
   survey to improve the action plan of OE department to increase the efficiency and
   decrease variances at the site. Accordingly further training and development steps taken
   by the respective departments.

  Training and Development of Employees – HR & A – This project has been
   done to understand the training needs in GSK in this competitive environment. And so
   various kinds of Training and Development programs have been studied to improve the
   performance of the employees.
Work Experience
Omniglobe Information Technologies (MNC, a US based telecom company), Gurgaon

Role/Designation: Transaction Processor
Duration: May, 2004 – August, 2004

Worked as a Transaction Processor for different processes of AT&T, an US based telecom

Processes included the processing of client's requests (order) over the web using softwares
OMT (Order Management Table) and SIEBEL. Basically, it included the processing of a
request for a cell phone and a number to the client within 24hrs. of placing the request.

2.5G, GOPHONE and 2G: Simple processes for the US residents.

Business Process (IRU): For business purpose (for individual). In this the company takes
the guarantee of the person placing the request.

Business Process (CRU): For business purpose (for corporate connections). In this the
company takes the guarantee of the persons placing the request.

MMS: Included requests for MMS phones

Professional Qualifications

Course                         Institution                         Year of Passing
PGDBM (Equivalent to MBA)      Guru Nanak Institute of                        ‘06
-- Human Resource              Management (AICTE approved),
Management and Finance         Punjabi Bagh, New Delhi.

Professional Diploma in Web    National Institute of Information             2003
Centric Computing              Technology-NIIT, NEW DELHI.

Diploma in Export              National Institute of Export                  2004
Management (Spec.: Apparel     Management, CHENNAI.

Academic Qualifications

Standard         Institution               University/Board            Year of Passing
B.Com            Satyawati Co-ed.               Delhi University               2003
                 College, NEW DELHI

12th             D.A.V. Multipurpose                C.B.S.E                    2000
(Commerce)       Public School,
Areas of Specialization

Human Resource Management and Finance


Determination, Hardworking, Flexible, Planner, Self starter.

                                                               (Ritu Narang)

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