Quality policy by 38q3rm9


									                                    Business Partnership Ltd

                     Integrated Quality & Environmental Policy
The Business Partnership Group and subsidiaries offer expert business and environmental
management consultancy and training services to a variety of businesses in Scotland. Our aim is
to make businesses more competitive, more successful and more environmentally aware, helping
to create jobs and revenue and maximising our contribution to a successful Scottish economy.

The directors and staff of the Business Partnership Ltd are committed to providing a high quality
service which consistently meets or exceeds our customers’ and other stakeholders’ expectations.
We are also committed to:
         protecting the environment and operate in a way to prevent any pollution arising
            from our activities
         integrating environmental considerations into all aspects of our work
         continually improving our own quality and environmental performance

Consequently, an Integrated Management System (incorporating Quality & Environmental
elements) has been established to ensure compliance with the requirements of ISO 9001:2008
and ISO14001:2004. Compliance with this Integrated Policy and Management System is
mandatory for all employees of the Business Partnership Ltd and for this purpose appropriate
training is provided to all employees to enable them to implement this integrated policy.
As part of our effort to continuously improve our services and environmental performance we
have set the following general aims:

Quality System aims to:
      achieve consistency and reliability in our service provision;
      supply our customers within specified time-frames;
      consistently meet Statutory and Regulatory requirements;
      strive to exceed requirements for all stakeholders;
      develop ever improving standards of service and quality.

Environmental System aims to:
      Investigate measures to reduce our energy and water consumption and work to recycle
       and reduce the amount of waste we produce;
      Strive to reduce car journeys for business use and staff commuting to work by using
       alternative transport methods and effective travel planning.

In addition to the general objectives detailed above, specific measurable objectives are set by the
Executive Director and communicated to all employees. These are subject to review during
annual Management Review meetings. The Executive Director is committed to providing the
availability of personnel, resources and equipment to ensure these objectives are met.
This Policy is available to interested parties upon request and proactive communication of the
Policy is undertaken with major suppliers and sub-contractors.


                                                   Date: 18/08/10
Gregor Murray, Executive Director

Page 1 of 1                                     18/08/10                                   Version 2

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