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									                                MASTER SYLLABUS

COURSE NO., HOURS, AND TITLE: HCM 390-3 Managing Human Resources
                              & Labor Relations in Health Care


This course introduces students to the major issues related to developing and
implementing human resource management strategies, with specific emphasis on their
applications within health care organizations. Emphasis in the course will be given to
issues related to the following aspects of human resource management: The strategic role
of human resource management in health care organizations; recruiting and selecting
health care employees; equal opportunity issues; orienting, training, and developing
employees; appraising and managing performance; ensuring fair treatment of all
employees; providing a safe workplace; developing and administering compensation
plans; managing labor relations; and implementing HRM’s role in re-engineering
processes. Incorporated within the course is an explanation of the human resource
functions that is part of all health care managers’ responsibilities. May be independent
study. Prerequisite: HCM 364. Restricted to Health Care Management major or minor.



       1.      Define human resources management and explain its role in formulating
       and executing health care organizations overall strategic plans.
       2.      Identify and give examples of the HRM responsibilities of line and staff
       managers in health care organizations.
       3.      Cite major laws that address and prohibit specific discriminatory
       personnel management practices in recruitment, selection, promotion, transfer,
       layoffs, and benefits and know how to avoid employment discrimination
       4.      Identify job analysis processes, job descriptions and exercise employment
       5.      Identify the overall selection process including tests, interviews, and
       background checks.
       6.      Identify employee training and development needs.
       7.      Gain knowledge of the various styles of performance appraisals systems.
       8.      Identify and discuss the roles, contributions and influences different
       groups of health professionals have on the U.S. health care system
       9.      Identify and explain factors which influence utilization of health care
       10.     Give a brief history of the American labor movement and understand
       union processes.
       11.     Explain the basic requirements of OSHA and ways to deal with important
       occupations health problems in health care organizations.
       12.     Discuss ways to train and maintain a diverse workforce.

           Topics                                                         Percentages
of Time

I.      Strategic Human Resource Management                                       5%

II.     Healthcare Workforce Planning/Budgeting, Workloads,                       15%
        and Turnover Analysis

III.    Healthcare Professionals and Trends in the Workforce                      5%

IV.     The Legal Environment of Human Resource Management including              25%
        ADA, FMLA, Civil Rights Act, HIPAA, etc.

V.      Workforce Diversity                                                       5%

VI.     Job Analysis, Job Design, including Job Description development           15%

VII.    Recruitment, Selection, and Retention                                     10%

VIII.   Organizational Development and Training                                   5%

IX.     Performance Management and Employee Evaluation                            5%

X.      Organized Labor and Unions                                                5%

XI.     Compensation and Benefits                                                 5%



Fried, B. J., Fottler, M.D., & Johnson, J.A., (2005.). Human resources in healthcare:
        Managing for success. (3rd ed.). Chicago: Health Administration Press.

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