Job Title: Employer Liaison Co-ordinator
Reporting to: Employer Engagement Manager
Overall Purpose: To engage with employers and secure job opportunities for unemployed
clients. To facilitate appropriate recruitment and selection processes to
maximise sustainable job outcomes. To ensure high levels of customer
service are maintained through ongoing contact with all involved parties.
Scope of role: To seek to identify areas for continuous improvement through creativity
Key Tasks: To promote PPDG services to internal and external customers
through marketing activities, particularly to employers.
To identify employer’s recruitment and selection requirements and
facilitate appropriate bespoke recruitment and selection processes
in partnership with them.
To be a source of expert advice regarding employer and vacancy
To assist in the diagnosis of individual centre requirements and
source job opportunities within appropriate occupational areas.
To pre screen and work directly with clients to ensure they are
appropriately prepared for recruitment processes.
To maintain employer vacancy information and communication
Monitor quality of CV’s and Application Form completion and
provide appropriate feedback.
To produce accurate and timely management information.
Assist with evidence collection.
To liaise closely with all relevant parties to ensure service levels
To adhere to quality processes and procedures
To monitor own progress towards business and individual
Under the Health & Safety at Work Act 1974 each employee has a
responsibility to Health and Safety and must also adhere to their
responsibilities as laid out in the H & S policy.
Any other related duties as required by the business objectives.
Person Specification: An adept communicator with the ability to persuade, influence and
listen to others
Displaying strong motivational, customer service and
Competent in the use and purpose of technology with excellent IT
In possession of demonstrable lateral thinking skills
Enthusiastic and flexible team player with high expectations of self
Able to work under pressure, on own initiative and constantly seek
Enhanced CRB check required
External liaison with: Employers, Employer groups, clients
Internal liaison with: Centre Managers and other local Team Members, Operations team,
Marketing, Human Resources, IT and other Head Office Departments.
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Knowledge, Skills, Attitudes and Behaviours required for the role:
Knowledge Commercial Business Awareness
Customer, needs, wants and expectations
Understanding of Contracts
Networking, Partnership, Community Links
Skills Persuasion & Influencing
Marketing & Networking
Planning & Organisational
Attention to detail
Behaviours & Attitudes Approachable
Uses own initiative
o To adhere to PPDG's Code of Conduct and policies and procedures at all times
o To demonstrate and uphold PPDG's values at all times
o To demonstrate a commitment to safeguarding and to promote the welfare of all stakeholders
o To maintain the responsibility of data protection, ensuring an awareness of all Company policies and
procedures relating to data protection and to adhere to any instruction(s) given pertaining to this
I have read, understood and accept that this job description accurately describes my role, responsibilities and
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