Julia Johnson 1543 Columbia Pike, # 450 Arlington, Virginia 22201 (703) 249-8543 home (206) 605-4923 cell firstname.lastname@example.org OBJECTIVE: To use my knowledge of human resources, supervision and sales to effectively lead a team to exceed company objectives. EXPERIENCE: The Gap; Seattle, Wash. & Alexandria, Va. 2005-2006 Executive Team Leader – Human Resources Forecast and meet store’s staffing needs. Lead all team member training and development programs. Analyze turnover and implemented preventive action to minimize future turnover. - Respond quickly to team member concerns and employee relation issues, providing confidential, honest, and proactive feedback to executives. - Execute annual review process, benefits enrollment, and all other human resource programs. - Ensure compliance with all company human resources policies and procedures, administering corrective action when appropriate. - Provide strategic direction in succession planning process. Identify high-potential team members to develop into future Gap leaders. - Create and maintain a fast, fun, and friendly culture for all team members. - Perform weekly processing of payroll, including keying of all PeopleSoft entries such as terminations, promotions, LOAs, review scores, and pay adjustments. Beatrice Foods Corporation; Seattle, Wash. 2002-2005 District Sales Supervisor (2003 – 2005) Effectively led and maintained team of nine part-time Retail Sales Merchandisers (RSMs) in the state of Washington to achieve sales and market share objectives. Provided direction and monitored retail activities through field work time and report analysis. - Implemented company’s staffing, training, and performance management models to hire and develop RSMs. - Assisted District Sales Manager in training and counseling sales representatives, including instruction on the use of Siebel and handheld devices. - Worked closely with Account Managers to execute cycle objectives, communicating concerns and strategizing to achieve accounts’ goals and objectives. - Ensured company policies and procedures were understood and followed at all times. Sales Representative (2002 – 2003) Managed $3 million in direct business at corporate level, responsible for retail service of more than 80 grocery outlets. - Tracked purchase orders and worked with customer service to ensure product availability and shipment. - Conducted quarterly business reviews, providing analytical and strategic direction for growth of business. - Developed strong working relationships with retail decision makers using consultative selling techniques. REBECCA WRIGHT Page Two - Verizon ; Redmond, Washington 1999 - 2002 Human Resources Specialist Facilitated training sessions and provided timely communication on performance management, merit and bonus process, and benefit-related policies and processes in support of 350 employees and some 3,000 indirect personnel. - Provided guidance to managers and employees in preventing, documenting, and resolving concerns. - Conducted new employee orientations and was first point of contact for all human resource-related questions. EDUCATION Bachelor of Arts degree in Sociology with a Criminology Emphasis; University of Montana; Missoula, Montana; 1999. OTHER Proficient in Microsoft Word, Excel, and PowerPoint, with experience in PeopleSoft, Siebel, and SAM.
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