The University of Texas at Austin
The Division of Housing and Food Service
What to expect if the electricity goes out in the building:
•Emergency lighting in the hallways, powered by a backup generator, will turn on.
•The fire system is on a backup generator and will continue to function.
•The access doors are on a backup generator and will continue to function.
•Elevators should run down to the first floor and open. If someone is stuck in the elevator,
follow the Elevator Emergency Policy 9.41.
•Heating and Air Conditioning will shut down. The buildings should maintain their temperature
depending upon outside weather conditions.
•There will be water in the buildings but the hot water heater will not be functioning.
•If meal times are affected by the power outage, Food Service will serve cold sandwiches, chips,
canned drinks, etc. and utilize paper utensils.
1. If the power outage happens between 7:30am – 4:30pm, call the Building Services
Supervisor for your area and then call the Assistant Hall Coordinator or Hall Coordinator.
2. If the power outage happens between 4:30pm – 12:00am call the 2 Shift who will call
out additional maintenance personnel as needed. Contact the 2 Shift through the B/R desk
3. If the power outage happens between 12:00am – 7:30am call the Hall Coordinator who will
call Emergency Maintenance.
4. The phones will work, but they will not sound or light up. Therefore, forward office phones to
another desk that is not experiencing a power outage.
5. Call the Resident Assistant to check that the elevators have indeed come down to the1 floor
and opened and that no one is stuck in the elevators.
1. Remain in the building to offer assistance to residents in need.
2. Report to the front desk to obtain a flashlight and instructions from the Hall Coordinator.
3. Use the flashlights to assist students who need to walk up darkened stairwells to their rooms.
Ask residents to curtail their movement around the building until the power is back on.
4. Check on physically challenged, ill, or injured residents who may require special assistance.
5. Caution residents who might be tempted to use open element sources of light (i.e. candles)
6. Check access doors to ensure that they are still locked.
7. If power outage happens in the middle of the night, knock on all your residents’ doors at
7:00am to wake them up for 8:00am classes.
8. Check to see that all the emergency lights in your wing are functioning properly. Complete
an MRF for any that are not working.
9. Encourage residents to unplug appliances, especially computers, so that they are not
effected by a power surge when the power is returned to the building.
1. This is considered an emergency maintenance situation, therefore ensure that maintenance
staff have been contacted.
•Between 7:30am – 4:30pm Contact Your Building Services Supervisor
•Between 4:30pm – 12:00am Contact 2 Shift through B/R Desk (1-3714)
•Between 12:00am – 7:30am Contact Electrical Emergency Maintenance
(Electrical Emergency Maintenance Beeper #603-1968)
2. If power outage happens at night, contact UTPD Night Shift Commander (1-4441) and ask for
close patrol of the area.
3. Ascertain which staff members are available in the building and advise them to remain in the
residence hall. Resident Assistants in the building should be distributed to areas where
Resident Assistants may not be available.
4. A supply of flashlights should be at the desk and/or in the janitorial closet. Distribute all
available flashlights to staff.
5. Assign Resident Assistants to check exterior doors to ensure that they are still locked. If an
exterior door is not locked, contact a desk with an access computer to see if they are able to
assist in locking the door. If staff is not able to lock the exterior door via the computer,
contact the Information Systems staff member responsible for the access system for
assistance. Assign a staff member to remain at the door until the door can be secured.
6. Assign Resident Assistants to check on all physically challenged, ill, or injured residents who
may require special assistance.
7. Have Resident Assistants with flashlights assist students who need to walk up darkened
stairwells to their rooms. Ask residents to curtail their movement around the building until
power is back on.
8. If power outage happens in the middle of the night, contact all the Resident Assistants in the
building to ensure that they knock on all their resident’s doors at 7:00am to wake them up for
9. Use the fire alarm intercom system to give notices to the residents.
10. Notify the other Hall Coordinators in the building (if applicable).
11. Notify the Area Coordinator.
Notify the Associate Director.
Notify the Director.