Johnson-vita by SL4CK0G

VIEWS: 5 PAGES: 19

									February 2005
                                     CURRICULUM VITA

                                      JEAN L. JOHNSON

                                    Department of Marketing
                               College of Business and Economics
                                   Washington State University
                                    Pullman, WA 99164-4730
                                       johnsonjl@wsu.edu
                          (509) 335-1877 (office) (509) 335-3685 (fax)
                                     (509) 334-4859 (home)

Education

      Ph.D., Business; Marketing specialization. University of Nebraska, August 1988.
      (Advisor: Robert A. Mittelstaedt).

      M.A., University of Nebraska, December 1984. Area of specialization: Marketing
      Research.

      B.S., University of Nebraska, May 1983. Major: Marketing; Minor: French.


Professional Experience

      August, 2003 to present

                Professor of Marketing, Washington State University, Pullman, WA.

      August, 1996 - July, 2003

                Associate Professor of Marketing, Washington State University, Pullman, WA.

      January, 1997

                Visiting Professor of Marketing, IGR, Université de Renne, France (a grand
                école).

      September, 1996 - July 1997

                Visiting Professor of Marketing, ISA, Université Catholique de Lille, France (a
                grand école).


                                                                                                  1
Professional Experience (continued)

      August, 1990 - July 1996

             Assistant Professor of Marketing, Washington State University, Pullman, WA.

      June, 1988 - June 1990

             Assistant Professor of Marketing, University of Rhode Island, Kingston, RI.

      June, 1984 - June 1988

             Research Assistant to R. Mittelstaedt and J. Brown on the University of Nebraska
             Marketing Faculty.
             Teaching Assistant. Complete responsibility of design and teaching of Marketing
             Principles and Market Analysis courses.

      September, 1982 - May 1984

             Research Assistant. Bureau of Business Research, University of Nebraska.
             Duties included secondary data gathering, statistical analysis, report writing,
             marketing strategy and planning for Bureau products.


Corporate Experience

      Market Analyst. Metromail Corporation, Lincoln, NE. Duties included market research
      and analysis, and supervision of mailing list production for direct mail marketing.


Research Interests

      Strategic flexibility and other aspects of strategic orientations
      Capabilities, knowledge acquisition and management in interfirm partnerships
      Supply Chain Management
      Strategic implications of ethics in marketing management and decision making
      Interfirm relationships: Strategic implications of and for marketing interfirm
      relationships; International strategic alliance formation, outcomes, and management;
      Behavioral components of domestic and across-culture interfirm relationships


Teaching Interests

      Marketing Strategy/Management, Interfirm marketing issues (Supply Chain Management,
      Distribution Channels, and Business-to-Business Marketing), International Marketing.
                                                                                               2
Competitive Grants and Related Awards

      “An Investigation into Learning and Market Knowledge Transfer within Mulitnational
      Corporations,” Qimie Chen, Jean L. Johnson, and Ruby P. Lee. University of Hawaii
      Center for International Business Education and Research for $8,000 (2004).

      "The Role of Channel Alignment Capabilities in Effective Multi-Channel Dsitrbution
      Strategies," Dissertation proposal by David W. Wallace; chaired by Jean L. Johnson.
      Winner of 2003 ISBM Dissertation Business Marketing Doctoral Support Award
      Competition for an award of $5,000.

      "Organizational Assimilation of Technology for Relationship Marketing: The Case of
      Customer Relationship Management (CRM) in Business Marketing," Amit Saini, Jean L.
      Johnson, and Rajdeep Grewal. Marketing Science Institute #4-1204 for $7,268 (2002).

      "Organizational Assimilation of Technology for Relationship Marketing: The Case of
      Customer Relationship Management (CRM) in Business Marketing," Dissertation
      proposal by Amit Saini; chaired by Jean L. Johnson. Winner of 2002 ISBM
      Dissertation Business Marketing Doctoral Support Award Competition for an award of
      $5,000.

      “A Capabilities View of Strategy Implementation for the Internet,” Jean Johnson, Amit
      Saini, and Rajdeep Grewal. Marketing Science Institute #4-1133 for $6,746.00 (2000).

      "E-Commerce Implementation in the US On-line Financial Investment Industry," Jean L.
      Johnson. ARCS Research Grants (a Japanese funding agency) for ¥3,000,000 (~$27,000
      US) (2000).

      “Effects of Crisis on Interfirm Relationships,” Rajdeep Grewal, Jean L. Johnson, and
      Suprateek Sarkar. Institute for the Study of Business Markets, Pennsylvania State
      University #9901 for $2,600 (1999).

      “Using the Internet for Organizational Survey Research,” Rajdeep Grewal, Jean L.
      Johnson, and Donald E. Stem, Jr. Direct Marketing Policy Center for $5,000 (1999).

      Boeing Travel Grant 1995 (WSU internal grant)

      Boeing Travel Grant 1993 (WSU internal grant)

      Mitsubishi Bank Foundation Young Scholar Grant 1993

      Mitsubishi Bank Foundation Young Scholar Grant 1992

      Mitsubishi Bank Foundation Young Scholar Grant 1991

                                                                                              3
Refereed Journal Publications

       "Leveraging Implementation Capabilities in E-Business Ventures," Amit Saini and Jean
       L. Johnson. Forthcoming at Journal of the Academy of Marketing Science (2005), 33
       (4).

       "Customer Retail Loyalty in the Context of Multiple Channel Distribution Strategies,"
       David Wallace, Joan Geise, and Jean L. Johnson. Journal of Retailing (2004), 80 (4),
       249-264.
*Lead article

       "Configuring and Structuring Relationships in Supply Chains: A Strategic Portfolio
       Approach," Stephan Wagner and Jean L. Johnson. Industrial Marketing Management
       (2004), 33 (November), 717-730.

       "The Role of Relational Knowledge Stores in Interfirm Partnering," Jean L. Johnson,
       Ravipreet Sohi, and Rajdeep Grewal. Journal of Marketing (2004), 68 (July), 21-36.

       “The Development of Interfirm Partnering Competence: Platforms for Learning, Learning
       Activities, and Consequences of Learning,” Jean L. Johnson and Ravipreet Sohi.
       Journal of Business Research (2003), 56, 757-766.

       "Market Focused Strategic Flexibility: Conceptual Advances and an Integrative Model,"
       Jean L. Johnson, Puiwan Ruby Lee, Amit Saini, and Bianca Grohmann. Journal of the
       Academy of Marketing Science (2003), 31 (Winter), 74-89.

       “The Influence of Firm Dispositions on Interfirm Relationship Formation in Business
       Markets,” Jean L. Johnson and Ravipreet Sohi. International Journal of Research in
       Marketing (2001), 18 (4), 299-318.
*Lead article

       "Task Allocation Patterns and Governance Mechanisms in Industrial Supply Chains,”
       Jean L. Johnson and U.N. Umesh. Industrial Marketing Management (2002), 31 (8),
       665-678.

       "Drivers and Outcomes of Parent Company Intervention in IJV Management: A Cross-
       Cultural Comparison,” Jean L. Johnson, John B. Cullen and Tomoaki Sakano. Journal
       of Business Research (2001), 52 (1), 1-15.
*Lead article

       “Success through Commitment and Trust: The Soft Side of Strategic Alliance
       Management,” John B. Cullen, Jean L. Johnson, and Tomoaki Sakano. Journal of World
       Business (2000), 35 (3, Fall), 223-240.
              Received the 2001Washington State University International Business Institute
              Outstanding Paper Award
                                                                                               4
Refereed Journal Publications (continued)

       “Strategic Integration in Industrial Distribution Channels: Managing the Interfirm
       Relationship as a Strategic Asset,” Jean L. Johnson. Journal of the Academy of
       Marketing Science (1999), 27 (1, Winter), 4-18.
*Lead article

       “The Role of After Sales Service in International Marketing,” Gulden Asugman, Jean L.
       Johnson, and James McCullough. Journal of International Marketing (1997), 5 (4), 11-
       28.

       "Control, Communication, and Decision Making Uncertainty in Asymmetric Channel
       Relationships," Jean L. Johnson and Steven Pharr. Journal of Business to Business
       Marketing (1997), 5 (4), 1-26.

       "Relationship Quality, Satisfaction, and Performance in Export Channels," Jean L.
       Johnson and Peter V. Raven. Journal of Marketing Channels (1996), 5 (3/4), 19-48.

       "Setting the Stage for Trust and Strategic Integration in Japanese-U.S. International
       Cooperative Alliances," Jean L. Johnson, John B. Cullen, Tomoaki Sakano, and
       Hidyuki Takenouchi. Journal of International Business Studies (1996), 27 (5), 981-1004.
               Received the 1998 Washington State University International Business Institute
               Outstanding Paper Award

       "The Effects of Relationalism and Supplier Replaceability on Industrial Distribution
       Channel Outcomes," Jean L. Johnson and Gregory S. Black. Journal of Marketing
       Channels (1996), 5 (2), 25-44.

       "Opportunistic Tendencies in IJVs with the Japanese: The Effects of Culture, Shared
       Decision Making, and Relationship Age," Jean L. Johnson, John B. Cullen, and
       Tomoaki Sakano. International Executive (1996), 38 (1).

               Reprinted in Restructuring Japanese Business for Growth: Strategy, Finance,
               Management and Marketing Perspectives, Raj Aggarwal (ed.) (1999), Kluwer.

       "Ideal and Actual Product Adaptation in U.S. Exporting Firms: Market Related
       Determinants and Impact on Performance," Wiboon Arunthanes and Jean L. Johnson.
       International Marketing Review (1995), 12 (3), 29-44.

       "Measuring the Sources of Channel Power: A Comparison of Alternative Approaches,"
       James R. Brown, Jean L. Johnson, and Harold F. Koenig. International Journal of
       Research in Marketing (1995), 12 (3).


                                                                                              5
Refereed Journal Publications (continued)

      "Japanese and Local Partner Commitment in IJVs: Psychological Consequences of
      Outcomes and Investments in the IJV Relationship," John B. Cullen, Jean L. Johnson,
      and Tomoaki Sakano. Journal of International Business Studies (1995), 26 (1), 91-116.

      "Decision-Making Time in Organizational Buying Behavior: An Investigation of its
      Antecedents," Ruby Roy Dholakia, Jean L. Johnson, Albert J. Della Bitta, and Nikhilesh
      Dholakia. Journal of the Academy of Marketing Science (1993), 21 (4), 281-92.

       "The Exercise of Interfirm Power and Its Repercussions in U.S.-Japanese Channel
       Relationships," Jean L. Johnson, Tomoaki Sakano, Joseph A. Cote, and Naoto Onzo.
       Journal of Marketing (1993), 57 (2), 1-10.
*Lead article

      "An Assessment of Role Quality on Vendor Evaluation and Organizational Performance:
       A Comparison of U.S. and Japanese Firms," Maling Ebrahimpour and Jean L. Johnson.
      Journal of Business Research (1992), 25 (2), 129-42.

      "Behavioral Dimensions in International Joint Ventures: An Assessment of the
      Relationship between Partners and with Parent Companies," Jean L. Johnson and
      Tomoaki Sakano. Waseda Business and Economic Studies (1991), 26, 25-53.

      Behavioral Relations in Across-Culture Distribution Systems: Influence, Control and
      Conflict in U.S.-Japanese Marketing Channels," Jean L. Johnson, Tomoaki Sakano and
      Naoto Onzo. Journal of International Business Studies (1990), 21 (4), 639-55.

      "Antecedents of Dissatisfaction in Advertiser-Agency Relationships: A Model of
      Decision Making and Communication Patterns," Jean L. Johnson and Russell Laczniak.
       Current Issues and Research in Advertising (1990), 13 (1), 45-60.


Book Chapters

      “The Bases and Dynamics of Trust in Cross-Cultural Exchange Relationships,” Jean L.
      Johnson and John B. Cullen. In the Handbook of Cross-Cultural Management, Martin J.
      Gannon and Karen L. Newman, eds. (2002) Blackwell, pages 335-360.

      “Knowledge Acquisition and Management: Perspectives, Strategic Implications, and
      Extensions to the Virtual Setting,” Jean L. Johnson. In Knowledge Management and the
      Virtual Organization, Yogesh Malhotra, ed. (2000) Idea Group Publishing, pages 333-
      349.



                                                                                              6
Book Chapters (continued)

        "Setting the Stage for Trust and Strategic Integration in Japanese-U.S. International
        Cooperative Alliances," Jean L. Johnson, John B. Cullen, Tomoaki Sakano, and
        Hidyuki Takenouchi. In Cooperative Strategies: North American Perspectives, P.W.
        Beamish and J.P. Killing (eds.), (1997), San Francisco, CA: The New Lexington Press,

        "Determinants of IJV Success and Failure," Tomoaki Sakano and Jean L. Johnson. In
        International Joint Venture Strategies, S. Muramatsu (ed.), (1991), Tokyo: Chuo-
        Keiszaisha, in Japanese.


Books

        Insights into Marketing (1991), Dubuque, IA: Kendall Hunt.


Other Publications

        “Crisis in Business Markets: Implications for Interfirm Linkages,” Rajdeep Grewal, Jean
        L. Johnson, Suprateek Sarkar. Working Paper # 17-2000. Institute for the Study of
        Business Markets, Smeal College of Business Administration, Pennsylvania State
        University.

        “A Report on the Distribution of Industrial Products in the U.S. Economy,” prepared for
        the Medium & Small Enterprises International Center, Japan Finance Corporation for
        Small Businesses (Branch of the Japanese Government).


Conference Presentations and Published Proceedings

        “Managing the Multiple Facets of Risk through Governance Mechanisms: The Case of
        new Product Alliances,” Ruby P. Lee and Jean L Johnson. Accepted for presentation at
        the 2005 Summer Educators’ Conference and abstracted in the 2005 Summer Educators’
        Conference Proceedings.

        “CRM Technology and Organizational Adapteation: An Empirical Investigation,” Amit
        Saini and Jean L. Johnson. To be presented at the 2005 European Marketing Association
        Conference and abstracted in the EMAC 2005 Proceedings.

        "Change and the Marketing Organization," Kelly D. Martin and Jean L. Johnson.
        Presented at the 2005 Winter Educators' Conference and abstracted in 2005 AMA Winter
        Educators’ Conference Proceedings.


                                                                                                  7
Conference Presentations and Published Proceedings (continued)

      "The Determinants of Joint Absorptive Capacity: The Case of New Product Alliances in
      High Tech Industries," Ruby P. Lee, Jean L. Johnson, and Rajdeep Grewal. Presented at
      the 2004 Winter Educators' Conference and abstracted in 2004 AMA Winter Educators’
      Conference Proceedings.

      "Combined and Complementary Effects of Strategic Orientation Dimensions on Firm
      Performance in High Tech Industries," Jean L. Johnson and Rajdeep Grewal. Presented
      at the 2003 AMA Summer Educators' Conference and abstracted in 2003 AMA Summer
      Educators’ Conference Proceedings.

      Special Session: “Building and Developing Dynamic Marketing Capabilities,” Jean L.
      Johnson and Douglas Vorheis. Co-chaired competitively reviewed Special Session
      presented at the 2003 AMA Summer Educators’ Conference and overviewed in the 2003
      AMA Summer Educators’ Conference Proceedings.

      "The Role of Relational Knowledge Stores in Interfirm Relationship Management," Jean
      L. Johnson, Ravipreet Sohi, and Rajdeep Grewal. Included for presentation in special
      session “Building and Developing Dynamic Marketing Capabilities,” co-chaired by Jean
      L. Johnson and Douglas Vorheis. 2003 AMA Summer Educators’ Conference.

      "Leveraging Implementation Capabilities in E-Business Ventures," Amit Saini, Jean L.
      Johnson, and Rajdeep Grewal. Included for presentation in special session “Building
      and Developing Dynamic Marketing Capabilities,” co-chaired by Jean L. Johnson and
      Douglas Vorheis. 2003 AMA Summer Educators’ Conference.

      "The Efficacy of Multiple Channel Retailing," David W. Wallace, Jean L.Johnson, and
      Joan L Giese. Presented at the 2003 AMA Summer Educators' Conference and abstracted
      in 2003 AMA Summer Educators’ Conference Proceedings.

      "Heterogeniety in the Effect of Market Orientation on Firm Outcomes: Latent Class
      Analysis," Rajdeep Grewal, Murali Chandrashekaran, and Jean L. Johnson. Included
      for presentation in special session "Changing Nature of Marketing Strategy," chaired by
      Raji Srinivasan. 2003 Winter Marketing Educators' Conference.

      "Configuring and Managing Strategic Supplier Portfolios," Jean L. Johnson and Stephan
      M. Wagner. Presented at ISBM/CBIM B2B 2003: Market Trends and Academic
      Response Workshop.

      "Casting a Strategic Net: The Influence of Strategy Type on Perfromance in E-
      Commerce," Amit Saini and Jean L. Johnson. Presented at the 2002 AMA Summer
      Educators' Conference and abstracted in the 2002 AMA Summer Educators’ Conference
      Proceedings.

                                                                                                8
Conference Presentations and Published Proceedings (continued)

      Special Session: “Dynamic Capabilities in Marketing Strategy,” Jean L. Johnson and
      Rajdeep Grewal. Co-chaired competitively reviewed Special Session presented at the
      2002 AMA Winter Educators’ Conference and overviewed in the 2002 AMA Winter
      Educators’ Conference Proceedings.

      “Performance in E-Commerce: The Role of Responsive and Proactive Market
      Orientations,” Amit Saini, Jean L. Johnson, and Rajdeep Grewal. Presented at the 2002
      AMA Winter Educators’ Conference and abstracted in the 2002 AMA Winter Educators’
      Conference Proceedings.

      “Learning to Partner: The Role of Organizational Learning in Building Trust and
      Commitment,” Ravipreet Sohi and Jean L. Johnson. Presented at 2001 European
      Marketing Association Conference and abstracted in the EMAC 2001 Proceedings.

      “Firm Predispositions and Interfirm Relationships, ” Ravipreet S. Sohi and Jean L.
      Johnson . Presented at the 2000 European Marketing Association Conference and
      abstracted in the EMAC 2000 Proceedings.

       “The Role of Alliances in Re-aligning and Re-creating Competitive Fronts,” Jean L.
      Johnson. Included for presentation in special session “Business Relationships on a
      Collusion Course,” chaired by Lou Pelton. 2000 Academy of Marketing Science
      Conference.

      Special Session: “Strategic Alliances: Perspectives and Emerging Issues for Marketing,”
      Jean L. Johnson. Chaired competitively reviewed Special Session presented at the 1999
      AMA Winter Educators’ Conference.

      Special Session: “Organizational Learning in Interfirm Relationships: Issues and
      Directions in Marketing,” Jean L. Johnson. Chaired competitively reviewed Special
      Session presented at the 1998 AMA Winter Educators' Conference.

      “Perspectives and Issues in Organizational Learning in Interfirm Relationships: Toward a
      Research Agenda,” Jean L. Johnson and Ravipreet S. Sohi. Included for presentation in
      special session “Organizational Learning in Interfirm Relationships: Issues and Directions
      in Marketing,” chaired by Jean L. Johnson. 1998 Winter AMA Conference.

      “Learning to Partner in Marketing Interfirm Relationships: Emergent Knowledge Base
      Acquisition and Outcomes,” Jean L. Johnson and Ravipreet Sohi. Presented at the 1998
      AMA Winter Educators’ Conference and abstracted in the 1998 AMA Winter Educators’
      Conference Proceedings: Marketing Theory and Applications, Dhruv Grewal and Connie
      Pechmann, (eds.), 215-16.


                                                                                              9
Conference Presentations and Published Proceedings (continued)

      "Strategic Integration of Industrial Distribution Channel Partners: Its Antecedents and
      Performance Outcomes," Gregory S. Black and Jean L. Johnson. Presented at the 1996
      AMA Winter Educators’ Conference and abstracted in the 1996 Winter AMA Educators’
      Proceedings: Marketing Theory and Applications, Edward A. Blair and Wagner A.
      Kamakura (eds.), 146-47.

      “Setting the Stage for Trust and Strategic Integration in Japanese-U.S. International
      Cooperative Alliances,” Jean L. Johnson, John B. Cullen, Tomoaki Sakano, and
      Hidyuki Takenouchi. Presented at the 1996 AIB Conference on International
      Cooperative Alliances at the University of Western Ontario.

      "Barter and International Marketing: A Transaction Cost Analysis," Erika M. Schlomer
      and Jean L. Johnson. Presented at the 1995 AMA Summer Educators’ Conference and
      abstracted in 1995 AMA Educators’ Proceedings: Enhancing Knowledge Development in
      Marketing, Barbara B. Stern and George M. Zinkhan (eds.), 473-74.

      "The Effects of Relationalism and Supplier Replaceability on Product Line Growth,"
      Gregory S. Black and Jean L. Johnson. Presented at the 1994 AMA Summer Educators’
      Conference in San Francisco and abstracted in the 1994 AMA Educator's Proceedings:
      Enhancing Knowledge Development in Marketing, Ravi Achrol and Andrew Mitchell
      (eds.), 292-93.

      "The Effects of Relational Norms and Climate in Across-Culture Distribution
      Relationships," Jean L. Johnson, Robert Dahlstrom and Tomoaki Sakano. Presented at
      the 1993 Japan AIB Symposium for Young Scholars as part of the AIB Japan Region 4th
      World Conference in Tokyo. 4th World Conference Academy of International Business-
      Japan Region Proceedings (1993), Ken-ichi Enatsu (ed.).

      “Interorganizational Climates in Industrial Distribution Channel,” Jean L. Johnson and
      Robert Dahlstrom. Invited presentation at the 1993 AMA Business-to-Business
      Marketing Research Conference in San Francisco

      "The Consequences of Culture and Conflict in International Strategic Alliances," Gregory
      S. Black, Jean L. Johnson, John B. Cullen, and Tomoaki Sakano. Presented at the 1993
      AMA Winter Educators’ Conference in San Diego, CA. Marketing Theory and
      Applications, Vol. 4: American Marketing Association 1993 Winter Conference
      Proceedings, Rajan Varadarajan and Bernard Jaworski (eds.), 32-37.

      "Assessing Local Partner Satisfaction with Japanese Joint Venture Partners," Jean L.
      Johnson and Patriya Tansuhaj. Presented at the 1992 Japan AIB Symposium for Young
      Scholars as part of the AIB Japan Region 3rd World Conference in Shanghai, China. 3rd
      World Conference Academy of International Business - Japan Region Proceedings
      (1992), Ken-ichi Enatsu (ed.).
                                                                                               10
Conference Presentations and Published Proceedings (continued)

      "Export Market Characteristics as Determinants of Product Adaptation: An Empirical
      Study," Wiboon Arunthanes and Jean L. Johnson. Presented at the 1992 AMA Summer
      Educators’ Conference in Chicago and abstracted in 1992 AMA Educators’ Proceedings:
       Information Explosion, Micro Marketing and Managerial Decision-Making, Robert P.
      Leone and V. Kumar (eds.), 522-23.

      "Relationship Cohesion within International Joint Ventures: A Dyadic Perspective,"
      Jean L. Johnson and Tomoaki Sakano. Presented at the 1991 Japan AIB Symposium for
      Young Scholars as part of the AIB Japan Region 2nd world Conference in Singapore.
      2nd World Conference Academy of International Business - Japan Region Proceedings
      (1991), Tokyo, Japan: International Business Institute, Ken-ichi Enatsu (ed.), 307-26.

      "Cultural Congruency in International Joint Ventures: Does it Matter?" Jean L.
      Johnson, John B. Cullen and Tomoaki Sakano. Presented at the Western Academy of
      Management Conference in Nice, France. Managing in a Global Economy IV (1991), J.
      McGuire, et al. (eds.), 261-65.

      "External and Internal Sources of Decision Making Uncertainty in Distribution
      Channels," Jean L. Johnson and Steven Pharr. Presented at the 1991 AMA Summer
      Educators’ Conference in Washington, D.C. and abstracted in 1991 AMA Educators’
      Proceedings: Enhancing Knowledge Development in Marketing, M. Gilly, et al.(eds.),
      326-29.

      "An Assessment of the Role of Quality on Vendor Evaluation and Performance: A
      Comparison of U.S. and Japanese Firms," Maling Ebrahimpour and Jean L. Johnson.
      Presented at the 1990 Academy of Management Conference. Academy of Management
      Proceedings (1990).

      "The Behavioral Dimensions of Japanese-American Exchange Relations: An Assessment
      of Cross-Cultural Distribution Channels," Jean L. Johnson. Presented at the Panpacific
      V Conference in Hong Kong. Panpacific Conference V Proceedings (1987), Sang M.
      Lee (ed).

      "The Impact of Size, Technology, and Environment on Decision Making: A Study of
      Indonesian Manufacturing Firms," Sooan Tjan, Jean L. Johnson, and John B. Cullen.
      Presented at the Panpacific IV Conference in Tiawan. Panpacific IV Conference
      Proceedings (1987), Sang M. Lee (ed.).

      "The Bases of Marketing Channel Power: A Comparison of Alternative Measures,"
      James R. Brown, Harold F. Koenig, and Jean L. Johnson. Presented at the 1986 AMA
      Summer Educators’ Conference in Washington D.C. Abstracted in AMA Educator's
      Conference Proceedings (1986), Terence A. Shimp, et al. (eds.), 190.

                                                                                           11
Conference Presentations and Published Proceedings (continued)

      "Behavioral Relations in Marketing Channels: A Review of Cross-Channel
      Comparisons," James R. Brown, Jean L. Johnson, and Young Lim. Presented at the
      1986 International Franchise Conference in Lincoln, NE. International Franchise
      Conference Proceedings (1986), Robert A. Mittelstaedt, (ed.).

      “A Regional Assessment of the Impact on Nonstore Reptilian on the Retail Industry,”
      Jean L. Johnson. Presented at the 1986 Annual Meeting of the Mid-continent Regional
      Science Association.

      “The Bases of Marketing Channel Power: An Exploration of Their Underlying
      Dimensions,” Jean L. Johnson, Harold F. Koenig, and James R. Brown. Presented at
      the 1985 AMA Summer Educators’ Conference in Chicago. AMA Educators’
      Proceedings (1985), Robert F. Lusch, et al. (eds.) 160-65.


Book Reviews

      Sheth, Jagdish N., David M. Gardner and Dennis E. Garrett (1988), Marketing Theory:
      Evolution and Evaluation, New York: Wiley and Sons. Review published in the Journal
      of Macromarketing (1990), 11(1).

      Frazier, Gary L. (ed.) (1992), Advances in Distribution Channel Research, Vol. 1,
      Greenwich, CT: JAI Press. Review published in the Journal of Marketing Research
      (1994), 31(1), 139-40.

      Adler, Nancy J. and Dafna N. Izraeli (eds.) (1994), Competitive Frontiers: Women
      Managers in a Global Economy, Cambridge, MA: Blackwell. Review published in the
      Journal of Marketing (1996), 59 (4), 106-08.


      "Structural Accommodation and Inertia in CRM Performance," Amit Saini, Jean L.
      Johnson, and Rajdeep Grewal. To be submitted to the Journal of Marketing.




                                                                                          12
Professional Service - Editorial Boards

Current memberships:

      Journal of Marketing Editorial Review Board Member 7-03 to present (Ruth N. Bolton,
       Editor)
      Journal of the Academy of Marketing Science Editorial Review Board Member 7-03 to
       present (George M. Zinkhan, Editor)
      Journal of Business and Industrial Marketing (JBIM) Editorial Advisory Board Member
       8-03 to present (Wesley Johnston, Editor)
      Journal of Retailing Editorial Review Board Member 7-04 to present (Dhruv Grewal and
       Michael Levy, Editors).

Past memberships:

      Journal of Marketing Editorial Review Board Member 7-99 to 6-02 (David Stewart,
       Editor)
      Journal of Marketing Editorial Review Board Member 7-96 to 6-99 (Robert F. Lusch,
       Editor)
      Journal of Marketing Editorial Review Board Member 1-95 to 6-96 (P. Rajan
       Varadarajan, Editor)
      Journal of the Academy of Marketing Science Editorial Review Board Member 7-00 to 7-
       03 (P. Rajan Varadarajan, Editor)
      Journal of the Academy of Marketing Science Editorial Review Board Member 11-98 to
       6-00 (A. Parasuraman, Editor)
      Journal of World Business Editorial Review Board Member 10-96 to 12-99 (Michael
       Harvey, Area Editor)

Professional Service - Ad hoc reviewing

       Ad hoc reviewer Marketing Letters 2002 to present
       Ad hoc reviewer Journal of International Marketing 2000 to present
       Ad hoc reviewer Journal of Marketing Research 1991 to present
       Reviewer Journal of Retailing 2004 Special Issue (Druhv Grewal & Donald Lehman)
       Reviewer AMA Doctoral Dissertation Competition: 1998, 1995
       Ad hoc reviewer Marketing Letters
       Ad hoc reviewer Journal of International Management
       Ad hoc reviewer Journal of International Marketing
       Ad hoc reviewer Journal of Retailing 2002-2004
       Ad hoc reviewer Journal of Marketing 1993-1994
       Ad hoc reviewer Management Science
       Ad hoc reviewer Journal of International Business Studies
       Reviewer Journal of Retailing 1995 Special Issue (F. Robert Dwyer)
       Ad hoc reviewer Northeast Journal of Business and Economics
                                                                                          13
Professional Service - Conference activity


      Channels of Distribution, Retailing, and Supply Chain Management Track Chair, 2005
       Summer AMA Marketing Educators' Conference

      Conference Co-Chair Designate (with John Hulland), 2006 Winter AMA Marketing
       Educators' Conference


Professional Service – Conference sessions and reviewing


   Reviewer

          Summer American Marketing Association: 2005 Strategy Track, 2004 Strategy &
           Interfirm Tracks, 2003 Strategy & Interfirm Tracks, 2002 Strategy and Intefirm Tracks,
           1994 Interfirm, 1991 Interfirm Track
          Winter American Marketing Association: 2005 Interfirm Track, 2004 Strategy &
           Interfirm Track, 2002 Interfirm Track, 1996 International & Interfirm Tracks, 1994
           Interfirm
          Academy of Marketing Science: 1994
          International Franchising Conference: 1986


   Session Chair

          Summer American Marketing Association: 1991 Interfrm Track
          Winter American Marketing Association: 2004 Strategy & Interfirm Tracks, 2002
           Interfirm Track, 1996 Interfirm Track
          Academy of Marketing Science: 2002


   Session Discussant

          Summer American Marketing Association: 2003 Interfirm Track, 1991 Interfirm
           Track
          Winter American Marketing Association: 2002 Interfirm Track




                                                                                              14
Significant University, College, and Departmental Service

      Washington State University Faculty Affairs Committee (May 2004 to present)
      Washington State University Faculty Senate; Department of Marketing Senator (Fall
      2002 to present)
      Washington State University Academic Program Review Committee (2004 to present)
          o Philosophy Program Review May 2004
          o Sport Management & Athletic Training Program Review September 2004
      College of Business and Economics Graduate Program Policy Committee (January 2003
      to present)
      College of Business and Economics Task Force on Journal Benchmarking (Fall 2003 to
      present)
      College of Business and Economics Strategic Marketing Task Force (Fall 2004 to
      present)
      College of Business and Economics Diversity Committee (Spring 2000 to Fall 2003)
      College of Business and Economics Awards Committee (Spring 2000 to Fall 2002)
      College of Business and Economics MBA Admissions Committee (Spring 2000 to Fall
      2002)
      College of Business and Economics Curriculum Revision Committee (1993 - 1995)
      Department of Marketing Ph.D. Program Coordinator (August 1997 to January 2000)
      Department of Marketing Visiting Scholar Program Coordinator (1994 to 2001)
      Ad hoc fundraising from business community to support Visiting Scholar Program
      (1997/1998); approximately $7,000.
      Department of Marketing Faculty Recruiting Committee (1991, 1992, 1993, 1994, 1995,
      2000, 2004)




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Awards

     Dean’s Excellence Fellow 2004, College of Business, Washington State University
     Faculty participant (by invitation) in the 2004 American Marketing Association XXIV
      Consortium. Focused on Customer Relationship Management, University of Georgia and
      Baylor University
     Faculty participant (by invitation) in the 2003 American Marketing Association XXIII
      Consortium. Focused on Supply Chain Management at Texas Christian University
     Partner in Excellence Fellow, Center for Business Ethics and Social Issues, Colorado
      State University.
     Sabbatical Leave (Fall 2003) - Internal Competitive Award, Washington State University
     Outstanding Reviewer Award, Journal of Marketing 1999-2002 editorial term
     2001 Washington State University International Business Institute Outstanding Paper
      Award
     Outstanding Reviewer Award, Journal of the Academy of Marketing Science 1997-2000
      editorial term
     1998 Washington State University International Business Institute Outstanding Paper
      Award
     Faculty participant (by invitation) in the 1998 American Marketing Association
      Eighteenth Consortium on International Marketing at Michigan State University
     Sabbatical Leave (1996/1997 academic year) - Internal Competitive Award, Washington
      State University
     1996 Outstanding Scholarship/Research Award - College of Business, Washington State
      University
     Mitsubishi Bank Foundation Scholar (1991, 1992, 1993)
     DMMA Scholarship to Annual Direct Mail Marketing Association Workshop (1982)
     Dean's List (graduate and undergraduate)
     Research Advisory Council Grant (Internal competition, University of Rhode Island)
     International Business Institute Grant (Internal competition, University of Rhode Island)




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Doctoral Committees

      Sanjay Sisodiya (Chair)
      Trent Wachner (Chair)
      Kelly Martin (Chair)
      Pingsheng Tong (Chair)
      David Wallace (Chair; Graduated 2004; ISBM Research Fellow 2004)
      Amit Sani (Chair; Graduated 2003; ISBM Research Fellow 2003)
      Ruby Lee (Co-Chair; Graduated 2003)
      Gregory S. Black (Chair; Graduated 1994)
      Ranjan Kerri (Member)
      Bernhardt Maier (Member)
      Erica Schlomer (Member)
      Somdee Hongphisanvivat (Member)
      Gulden Asugman (Member)
      Peter Vern Raven (Member)


Undergraduate Honors Thesis Supervision

      Kelli Reinhardt
      Marianne Refuerzo




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Selected Consulting Activities

Attorney General, State of Washington - Preliminary expert witness documents and depositions
               for the State of Washington vs. Wilson Appliance; settled out of court (1994)
Mather's Controls - Strategic marketing planning and direction (1998)
Port of Portland - training sessions to top managers on strategic alliance development (1999)
Japanese Ministry of Finance - Research and reports on banking industry and lending practices
               (1999)
Japan Finance Corporation for Small Businesses (Branch of the Japanese Government) -
               Research and presentations on structure and business practices of the U.S.
               consumer finance industry (2000)


Invited Lectures, Visiting Scholars, and Other Teaching Activities

      Center for Business Ethics and Social Issues, Colorado State University, Ft. Collins, CO,
       Partner in Excellence and Visiting Scholar, November 2003.
      Universität Karlsruhe, Institut für Angewandte Betriebswirtschaftslehre und
       Unternehmensführung Karlsruhe, Germany. Visiting Scholar, March 1997.
      University of Renne, IGR (a grand ecole), Renne, France. Visiting Scholar, October 1996.
      University of Nebraska-Lincoln, Lincoln, NE. Visiting Scholar, September 1995.
      Mali Business Training Program (in French), WSU International Business Program,
       1994.
      Mali Business Training Program (in French), WSU International Business Program,
       1993.
      Prince of Songkla University, Hat Yai, Thailand. Visiting Scholar, September 1993.
      BI Norwegian School of Management, Sandvika, Norway. Visiting Scholar, July 1993.


Memberships

       Marketing Science Institute (INFORMS)
       American Marketing Association
       Association of International Business
       Academy of Marketing Science




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Community Service

      President Elect (2004-2005) Association of Faculty Women, Washington State
      University
      Inland Empire Swim and USA Swim Certified Stroke and Turn Referee
      Inland Empire Swim Certified Starter
      Track and Field Umpire – Washington State University 1996 to 2002
      Pullman Swim Club Board of Directors. 2000 to 2002
      Palouse Empire Volley Ball Club Board of Directors 2001-2002
      2000, 2001 Pullman Swim Club Swim-a-thon Chair


Second Language: French




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