POLICY NO. 420 - BUCKEYE RURAL ELECTRIC COOPERATIVE, INC.
RESIDENTIAL METER READING AND BILL PAYMENT
Establish requirements for Meter Reading and Bill Payment.
II. Bill Payment:
A. Billing statements are sent to the customer once each month.
B. Customers without an automated meter reading device are required to provide a
meter reading on the date specified. Readings not turned in to the Cooperative
prior to the next billing will result in the next bill being estimated. Should the
customer not provide a meter reading for two consecutive months, BREC
personnel will read the meter and charge the customer for this service. BREC
reserves the right to verify meter readings and make any corrections to records
and to adjust the customer's bill as necessary.
C. Customers who have electronic meter reading devices must recognize that any
such device is subject to an occasional reporting failure. Although the meter is
read electronically, it has a separate register which is independent of the
reporting electronic register. If it becomes apparent that the usage/billing is not
consistent with normal usage, the customer shall notify BREC about apparent
inaccurate billing. The customer is still responsible for the amount of usage
obtained via the mechanical reading displayed on the meter itself. However, the
payment of unbilled use may be remitted in installments equal to the period of
time the electric use occurred.
D. The monthly payment for electric service and all other charges to the customer are
payable on or before the due date.
E. A 10% penalty will be charged on all monthly bills not paid on or before the due
F. Bill payments not received by BREC by the due date are considered delinquent
and subject to disconnection of service as defined in Policy 490.
Approved by the Board of Trustees of Buckeye Rural Electric Cooperative, Inc., January
Effective: January 29, 1991
Revised: March 01, 1993
Policy No. 420 - continued
Amended: March 22, 1993
Revised: June 20, 1994
Revised: August 22, 1996 (Formerly Policy No. 600 and 604)
Revised: May 22, 2000
Revised: February 26, 2001 (Formerly Policy No. 600)
Revised and Approved: October 28, 2002
Reviewed: December 7, 2004
Revised and Approved: October 30, 2006
Revised and Approved: July 28, 2008