JOSE RAMIREZ

							                           JOSE RAMIREZ
                                   El Monte, CA 91731
          Phone: 626.487.9684 ♦ www.JMRamirez.com ♦ E-mail: jramz23@gmail.com


OBJECTIVE
I seek for opportunities where I can utilize my passion for web development and graphic design to
further my career towards software engineering.

EDUCATION
Spring 2011       California State University, Northridge                         Northridge, CA

Recently earned a Bachelor’s of Science in Information Systems, with an emphasis in Business
Systems, from the School of Business at California State University, Northridge.

WORK HISTORY
1999 – Present
    Creation of websites by converting PSD image files into HTML coding.
    Assisted independent website owners for maintenance and additions for their website for
       client efficiency.
    Created own graphic designs for self-portfolio, which includes invitations, logos, and
       artwork.

2010 – Present    Warner Center Marriott                                     Woodland Hills, CA
At Your Service Agent
      Operate telephone switchboard station and dispatch calls
      Log all requests and problems into GuestWare for report management.
      Record and process room service orders
      Sale the Marriott brand by always offering its services

2001 – 2010       Hilton Pasadena                                                   Pasadena, CA
Front Office: Guest Service Agent
      Creating sales and revenue
      Recording high balances and fraud
      Accountable for a $500 personal bank
      Check in /out guests according to Hilton Standards

AWARDS/ SPECIAL RECOGNITION
   Most notable recognition is Employee of the Month for March 2009 for earning a gross
    income of almost $33,000 in sales; an area outside of my functional area.

OTHER KNOWLEDGE / SKILLS ACQUIRED
   Graphic Design Software ( Adobe Photoshop CS, Illustrator, InDesign)
   Website Design Software ( Dreamweaver CS, Visual Studio 2010 )
   Microsoft Office ( Excel, PowerPoint, Visio, Word )
   English, Spanish