"Internal Auditor Training Class Outline"
Quality Improvement Strategies 4 hour Internal Auditor Training Class Outline Purpose: To update auditors, internal audit coordinators and management representatives on the amended ISO 9001:2008 and ISO 19011:2008 standards as they impact auditing in organizations. Content Goals: 1. discuss recent amendments to ISO 9001:2008 requirements with consideration of auditing these amendments and typical evidence to look for demonstrating conformance and effectiveness 2. re-introduce ISO 19011:2008, the “auditors bible”, highlighting information most essential for internal auditors 3. review of basic audit process 4. reminder of formula for presentation of audit non-conformances and associated actions for addressing audit non-conformances including verification of effectiveness for actions taken Training result: This training can serve as an update of current internal auditors’ knowledge re: ISO 9001 requirements and the auditing process. Please note: the recent amendment to ISO 9001:2008 does not require that internal auditors be re-trained; however, organizations should give consideration to the updating of auditors knowledge based on application of the amendments to requirements of ISO 9001:2008 as may impact the individual organization’s quality management system. Training Outline: Brief background re: purpose and scope of amendment to ISO 9001:2008 requirements Refresher on the 4 audit evaluators: adequacy, conformance, effectiveness and improvement Detailed review of amended requirements in ISO 9001:2008 with consideration for how these may affect an organization’s current QMS and typical evidence for recognition of conformance and effectiveness What is ISO 19011:2008? And how this “Auditor’s Bible” can be applied to an organization’s internal auditing program PDCA cycle as it relates to the audit process CRE formula for communicating audit non-conformances Pathway for addressing audit non-conformances including verification Evaluation: Knowledge check at end of training Training class evaluations completed by participants Training duration: 4 hours Prepared by: C. Fisher Page 1 of 1