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					ADR                                                           RESOURCE GUIDE

                                                             HON. ISABEL R. COHEN
                                                                Retired Judge
                                                   4929 Wilshire Boulevard, Suite 410
                                                   Los Angeles, CA 90010
           DANIEL BEN-ZVI, ESQ.                    P: 323/465-5336
             Mediator . Arbitrator                 F: 323/465-2590                                            HON. STEVEN G. COHEN
 ADR SERVICES, INC.                                Over 20 years judicial experience. Served        COHEN & ASSOCIATES, INC.
 Offices in Century City, downtown LA and Irvine   six years as a family law judge in Central       Mediation . Arbitration . Litigation Consulting
 P: 310/201-0010                                   District, Los Angeles Superior Court.            2530 Wilshire Blvd., 3rd Floor
 E:                                                                         Santa Monica, CA 90403
                                                   Private judge, mediator, special master,
 W:                                                                             P: 310/315-5404
                                                   discovery referee, arbitrator, and parenting
                                                                                                    F: 310/315-5408
 Daniel Ben-Zvi is a “Distinguished                plan coordinator.
                                                                                                    Contact: Judge Steven G. Cohen
 Fellow” with the International Academy of         Significant cases are: In re Marriage of Drake   E:
 Mediators and 1 of 32 “Power Mediators”           (1997) 53 CA 4th 1130 (Rev den 6/97);            W:
 [Hollywood Reporter]. Judge Pro Tem. He’s         In re Marriage of O’Connor (1997) 59 CA
 mediated over 1,800 disputes. Co-Author           4th, 877 (Rev den 2/98)                          Judge Cohen specializes in Mediation
 of the book, “Inside the Minds—Alternative                                                         & Arbitration of Employment disputes,
                                                   Member, Family Law Executive Committee,          Probate matters, Property Management,
 Dispute Resolution”. Active Speaker on            Beverly Hills Bar Association. Former
 ADR. 20 years as multi-state trial lawyer                                                          Real property and Construction related
                                                   member, Family Law Executive                     disputes. In addition to holding an
 and admitted to 5 State Bars. A “warrior-         Committee, Los Angeles County Bar
 turned-peacemaker” with a unique blend                                                             MBA with a major in Finance &
                                                   Association (LACBA).Former member of             Economics, Judge Cohen holds two
 of persistence and creativity to end bitterly     CJA Executive Committee & CJA Ethics
 fought lawsuits [Daily Journal]. Practice                                                          contractor’s licenses and a Real Estate
                                                   Committee. Former chair of Center for            Broker’s license. He is an approved neutral
 includes business, real estate, entertainment,    Judicial Education & Research (governs
 intellectual property, construction, employ-                                                       with the EEOC, DFEH, DOI and CSLB.
                                                   continuing education of California Judges).      Judge Cohen is available to review current
 ment, personal injury, wrongful death,            Former member of Planning Committee
 professional liability, franchises, estates,                                                       litigated matters for risk assessment or
                                                   for, and faculty of, Continuing Judicial         preside over your dispute in Mediation or
 lemon law, and class actions. Chairman,           Studies Program (taught family law and
 since 2004, City of Los Angeles’ Annual                                                            Arbitration. For more information, please
                                                   jurisprudence). Former LACBA Trustee,            visit our website (www.Litigationbusters.
 Mediation Day. Diplomat Member, California        Served on numerous family law panels.
 Academy of Distinguished Neutrals.                                                                 com) or call 310-315-5404.
                                                   Graduate of NYU Law School.


                                                                                                                                                   RESOURCE GUIDE
One Sansome Street, Suite 1600
                                                                                                   1900 Avenue of the Stars, Suite 250
San Francisco, CA 94104
                                                                                                   Los Angeles, CA 90067
T: 415/981-3901
                                                                                                   P: 310/201-0010
F: 415/781-8426
                                                                                                   F: 310/201-0016
Contact: Dwight James
                                                                                                   Contact: Lucie Barron, President
The American Arbitration Association (AAA) is the leading provider of alternative
                                                                                                   ADR Services, Inc. is California’s second-
dispute resolution (ADR) services worldwide. The AAA® can help parties design
                                                                                                   largest alternative dispute resolution
practical, well-balanced ADR programs and assist with resolution of disputes across a
                                                                                                   provider, and we aim to provide superior
wide spectrum of matters.
                                                                                                   service and enhanced value when resolving
With the largest roster of arbitrators and mediators of any third-party provider, the AAA          your disputes.
also provides access to a large number of neutrals in California—from industry experts and
attorneys to retired judges.                                                                       ADDED VALUE ADR
                                                                                                   ADR Services, Inc. works hard to bring
Neutrals With The Expertise You Need                                                               added value to our clients in dispute
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The AAA’s roster of neutrals includes experts in the fields of construction, real estate and
                                                                                                   has offered California’s most awarded
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                                                                                                   panel of neutrals at reasonable billing
property to healthcare, among many others. The AAA panel also includes experts in the
                                                                                                   rates and low administrative fees, bringing
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                                                                                                   substantial savings to law firms and our
what type of commercial dispute is at hand, the AAA has the right neutrals for the case.
                                                                                                   corporate clients.
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At the AAA, neutral selection is of vital importance, particularly regarding issues of conflict.
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The AAA’s Panel of Arbitrators is also guided by and must adhere to the AAA’s Code of Ethics       In the process of selecting the best
for Arbitrators in Commercial Disputes.                                                            mediator, arbitrator, or discovery referee
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Arbitration Services                                                                               background of the ADR professional is
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The AAA’s arbitration services not only include well-screened industry and other expert
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                                                                                                   information about the types of cases and
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                                                                                                   fact patterns an individual neutral has
                                                                                                   handled. Likewise, we can research our
Mediation Services
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Whether mediation is required by contract or parties simply want to submit an existing             neutrals best suited for your case.
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administrative support for parties’ disputes. AAA mediators are well trained in the mediation      CLIENT-DRIVEN
process and are respected professionals with expertise in business, industry and law.              We strive to exceed the expectations of
                                                                                                   our clients, be they corporate, in-house,
Additionally, the AAA provides a user-friendly online database of mediators that gives parties
                                                                                                   or outside counsel, and matters referred to
24/7 access to an extensive list of well-screened, expertly trained neutrals free of charge. The
                                                                                                   our office receive the highest level of
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                                                                                                   professional attention. Our friendly,
mediator directly to the AAA. To access the database, visit
                                                                                                   efficient, and professional staff responds to
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                                                                                                   environment is designed to be warm,
Establishing resolution protocols before a dispute arises can help maintain relationships as       comfortable and conducive to settlement.
well as prevent and minimize the impact of disputes if or when they occur. There are several
AAA Regional Offices in California ready to help. Whether it’s help with contract clause           CONVENIENT LOCATIONS
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give AAA a call today.                                                                             beautifully decorated offices in San
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And, when you’re looking for the right neutral in California, there is no better source than
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                                                                                                             CALLAWYER.COM AUGUST 2012           59

                                                                                      P: 800/352-5267

                                                                                      Founded in 1979, JAMS, The Resolution
                                                REBECCA CALLAHAN – JD, LLM            Experts, is the largest private provider
                                                (Dispute Resolution)                  of alternative dispute resolution services.
                                                                                      With Resolution Centers worldwide, JAMS
                                                Mediator - Arbitrator                 and its more than 260 full-time, exclu-
                                                Callahan Dispute Resolution           sive mediators and arbitrators,known as
                                                5120 Campus Drive                     neutrals, are responsible for resolving the
                                                Newport Beach, CA 92660               world’s most important cases. Based on past
                                                P: 949-260-8888                       results, JAMS takes pride that almost all of
                                                F: 949-260-9999                       the cases meditated, even the most complex
                                                E:            ones, are successfully resolved.
                                                                                      AREAS OF EXPERTISE:
                                                Focusing on complex business/         Antitrust, Bankruptcy, Business, Class
                                                accounting/valuation disputes         Action,Commercial, Construction, Con-
                                                                                      struction Defect, E-Discovery, Education,
                                                in a broad variety of contexts,       Employment,Engineering & Construction,
                                                including real estate, commercial     Environment,Family, Federal, Financial
                                                contracts, bankruptcy, business       Markets, Franchise,Healthcare, Insurance/
                                                                                      Reinsurance,Intellectual Property, Landlord/
                                                transactions, business ownership      Tenant,Lender Liability, Professional
                                                and management, fiduciary rela-       Malpractice,Marital Dissolution, Mass
                                                tions, healthcare, the workplace,     Tort, Partnership,Personal Injury, Probate,
                                                                                      Product Liability,Public Policy, Real Estate,
                                                and inheritance.                      Securities, Toxic Tort, Trusts & Estates.
                                                Ms. Callahan is an AV-rated litiga-   ADR OPTIONS:
                                                tion attorney with over 20 years      Facilitative and evaluative media-
                                                                                      tion, binding arbitration, neutral case
                                                experience in State, Federal and      evaluation,settlement conference, mini
                                                Bankruptcy Courts in Califor-         trial, summary jury trial, neutral expert fact
                                                nia. She is an arbitrator with the    finding, special master, discovery referee,
                                                                                      class action settlement adjudication, project
                                                American Arbitration Association,     neutral and dispute review board services.
                                                serving on the Commercial and
                                                                                      EDUCATIONAL PROGRAMS:
                                                Healthcare Payor-Provider Panels.
                                                                                      JAMS offers select seminars, workshops
                                                She is also an adjunct professor at   and external educational programs that aid
                                                Pepperdine University School of       organizations and individuals in resolving
                                                Law / Straus Institute.               their own disputes. JAMS also provides
                                                                                      training in conflict prevention and dispute
                                                Ms. Callahan has conducted over       resolution.As an accredited CLE provider
                                                                                      in California and many other states, JAMS
                                                500 mediations and has pre-           conducts hundreds of complimentary
                                                sided over numerous arbitrations      ADR workshops and CLE programs each
                                                through evidentiary hearing and       year. Each program is tailored to meet the
                                                                                      needs and experience level of the specific
                                                award. She speaks and writes          audience, and CLE credit is provided where
                                                frequently on ADR topics and is       applicable.
                                                the incoming Chair of the ADR         LOCATIONS:
                                                Section of the Orange County Bar      Resolution Centers nationwide includ-
                                                Association (2013).                   ing Atlanta, Boston, Chicago, Dallas,
                                                                                      Denver,Greenbelt, Minneapolis, Inland
                                                For more information, please visit    Empire,Las Vegas, Los Angeles, New York,
                                                                                      Orange,Philadelphia, Sacramento, San
                                                Ms. Callahan’s website.               Diego, San Francisco, Santa Monica, Santa
                                                                                      Rosa,Seattle, Silicon Valley, Walnut Creek
                                                                                      and Washington, DC.

                 60 AUGUST 2012 CALLAWYER.COM

                                                                                                                                             RESOURCE GUIDE
                                                                                                  C. MARK HUMBERT
                                                                                                 GREEN &HUMBERT
           DOUGLAS K. deVRIES                           WILLIAM B. FITZGERALD               220 Montgomery Street, Suite 1418
           deVries Dispute Resolution                                                       San Francisco, CA 94104
                                               WILLIAM B. FITZGERALD                        P: (415) 837-5433
641 Fulton Avenue, Suite 200                   Arbitrator Mediator                          F: (415) 837-0127
Sacramento, CA 95825                           Los Angeles, CA                              E:
P: 916/473-4343                                P: 310/440-9090                              W:
F: 916/473-4342                                E:
Contact: Pam Pickering, Case Manager           W:                     Mediation and arbitration of life,
E:                                                                        health and disability insurance,
W:                       Mr. Fitzgerald is a member of the Large
                                                                                            ERISA, employee benefits, medical
                                               Complex Case Panel of Neutrals of the
Focusing on complex cases, including                                                        payor-provider and commercial disputes.
                                               American Arbitration Association and
insurance coverage and claims, bad             the California Panel of Neutrals of CPR
faith, personal injury, products liability,                                                 Member: AAA Commercial Panel of
                                               International Institute of Dispute
professional liability, medical device                                                      Arbitrators, American Health Lawyers
                                               Resolution. A former litigation partner
and drug liability, business, employment                                                    Association ADR Panel, Mediation and
                                               of Morgan, Lewis & Bockius, he has
and class actions.                                                                          ENE Panels of U.S. District Court N.D.
                                               broad ADR experience in complex
                                                                                            Cal., Kaiser Permanente Arbitration
Mr. deVries has 35 years experience            disputes in commercial, real estate, part-
                                                                                            System, The Mediation Society, American
conducting mediations, arbitrations,           nership, healthcare, and in many other
                                                                                            Bar Foundation (Fellow), ABA Health
trials and appeals in complex civil cases      fields. He has lectured on ADR in many
                                                                                            Law Section, ABA TIPS Employee
in State and Federal courts in California      national forums. See website above for
                                                                                            Benefits Committee (Former Chair).
and Nevada.                                    complete details.
                                               College of Commercial Arbitrators            Martindale Hubbell AV-rated.
Judicate West-affiliated
                                               American College of Trial Lawyers.
Statewide availability with full conference
                                               J.D. Harvard Law School                      Legal Education: Boalt Hall, J.D. 1983
facilities and business center support
available throughout California.

                                                        LUELLA E. NELSON
                                               4096 Piedmont Avenue #159
                                               Oakland, CA 94611
                                               P: 510/658-4959                              PMA DISPUTE RESOLUTION
                                               F: 510/658-9423
                                                                                            3090 Bristol Street, Suite 190
                                               Contact: Luella E. Nelson
JUDICATE WEST                                  E:               Costa Mesa, California 92626
1851 E. First St., Suite 1600                  I have been a full-time neutral since        P: 877/678-1010
Santa Ana, CA 92705                            1986. My practice includes labor             F: 877/230-0777
P: 800/488-8805                                arbitration, mediation, and fact-finding;
F: 714/834-1344                                employment mediation; special master;        Contact: Sonia Patel Dalton, General Manager
Contact: Rosemarie Chiusano Drohan             and related dispute resolution services.     W:
E:                  I am the former Chair of the Labor and       E:
W:                        Employment Law Sections of both the
Judicate West (JW) is one of California’s      State Bar of California and the Bar          PMA is not a typical dispute resolution firm
leading providers of dispute                   Association of San Francisco; I am also      with a large panel of neutrals, as is evident
resolution services, with six fully            former Chair of the Pacific Northwest        by the select number of neutrals on board
staffed well appointed statewide offices       Region of the National Academy of            —all of whom have very high skill sets and
from San Diego to San Francisco. JW            Arbitrators and the Labor and
                                                                                            expertise in various practice areas.
features a select panel of neutrals            Employment Law Section of the Oregon
consisting of former state and federal         State Bar. I am a Fellow in the College      OUR PANEL OF NEUTRALS
judges and skilled professional attorney       of Labor and Employment Lawyers;
mediators and arbitrators. Since 1993,         other professional memberships               Eleanor Barr, Esq., Lee Jay Berman, John
JW has grown both in size and reputation       include: inter alia, the National Academy    DiCaro, Esq., Katherine J. Edwards, Esq.,
by consistently delivering for all clients     of Arbitrators, the Association for          Howard C. Hay, Esq., Louise A. LaMothe,
“results beyond disputeSM.” JW’s team          Conflict Resolution, and the                 Esq., Scott S. Markus, Esq., Christine
of highly trained, knowledgeable and           Professional Organization of Women
                                               in Employment Relations.                     Masters, Esq., Eugene C. Moscovitch, Esq.,
experienced case management professionals
serve you by handling all the details of the                                                Dennis Moss, Esq., Hon. Michael B. Orfield
case in a manner that promotes results and                                                  (Ret.), Alan I. Rothenberg, Esq.
ensures neutrality.                                                                         To learn more, visit

                                                                                                       CALLAWYER.COM AUGUST 2012            61

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