Terms Of Business

							                                                                                                                    Admin
                   Terms of Business between Client & Admin Circle                                                  Circle



1.0        DEFINITIONS

The Company/We/Our: Admin Circle – legal structure is a partnership.

The Client: The Company, Firm, Entity or Individual requiring the introduction of full-time or part-time contingent Administrator from
Admin Circle.

Engagement: The engagement by the Client, introduced by Admin Circle, whether for a full-time or part-time contingent work
(assignment) for whatever duration of time for the minimum of 4 hours on Admin Circle’s Assignment Services.

The Administrator: Any third party introduced by the Admin Circle to the Client, whether for a full-time or part-time work.

Introduced: The provision by Admin Circle to the Client of all or any details of an Administrator, whether in oral or written form, for
any potential engagement, full-time or part-time contingent basis or any basis whatsoever.

Assignment: Assigning tasks to Admin Circle’s Administrator for a short/long term period of time, under direction of the Client,
relating to Admin Circle’s Ongoing Assignment Service or One-Off Assignment Service.

2.0        GENERAL

Admin Circle may, at its sole discretion, modify or revise these Terms of Business at any time by updating the text of
this page. A copy of Admin Circle Client Assignment Agreement and these Terms of Business will be provided by
Admin Circle, at the beginning of each assignment, to the Client prior to the designated Administrator commencing
start date. Further to the subsequent designated Administrator starting with the Client, this constitutes of the Client
accepting Admin Circle’s Terms of Business and Client Assignment Agreement.

These Terms of Business and Admin Circle Client Assignment Agreement represent the agreement between the Client
and Admin Circle, and no variation whatsoever can be made to these Terms of Business, without the formal written
consent of Admin Circle Directors. Any changes to the Client Assignment Agreement relating to contact details, hours,
frequency etc will be updated and a copy of the revision changes to be forwarded to the Client.

3.0        SERVICE & STANDARDS

Admin Circle offers an Ongoing Assignment Service or a One-Off Assignment Service to deliver a flexible
administrative tasks service. The rates of Admin Circle’s Services will vary depending on Client’s region, the number
of hours acquired for the long/short term administrative assignment and the type of administrative tasks required. An
Administrator is available for a minimum of 4 hours weekly on the Ongoing Assignment Service and a minimum of 4
hours up to 8 hours on the One-Off Assignment Service.

Further to an enquiry to Admin Circle, a quotation will be supplied via telephone/email. Following Client’s registration to
Admin Circle, we shall endeavour to select a compatible Admin Circle Administrator to the Client. All Admin Circle’s
Administrators have been successfully enrolled and references have been acquired. Upon request, we will arrange an
initial interview with a selected Administrator at the Client’s business location. This will give the Client the opportunity
to discuss the detailed administrative tasks directly and agree a start date. Once a start date has been agreed, Client’s
designated Administrator is able to commence work on a continual basis after Admin Circle has forwarded an Admin
Circle Client Assignment Agreement and a copy of these Terms of Business to the Client.

Admin Circle will strive to ensure, in the Client Assignment Agreement, details are accurate and any application is
treated in line with best practice. Admin Circle endeavours to work to the highest standards, although cannot give any
warranty or assurance as to the material appearing is accurate, complete, or appropriate for this purpose. Admin
Circle will take every step to acquire one or more enrolled Administrators available for an introduction from its database
and submit them to the Client. Admin Circle is dedicated to delivering flexible administration services promptly and
without complication, hence, providing an efficient reply service to any queries raised by the Client.

On request by the Client, Admin Circle will endeavour to provide a temporary Administrator if their designated
Administrator is sick/on holiday until their return to work. Ideally, Admin Circle will undertake to match you with a
compatible Administrator but the Client can change their Administrator at anytime.
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Last Updated: 28/05/12
                                                                                                         Admin
                   Terms of Business between Client & Admin Circle                                       Circle



4.0        CLIENT OBLIGATIONS

The Client is to notify of any changes to contact details if different on their Admin Circle Client Assignment Agreement.
The Client shall, on a weekly basis, provide information on the number of hours worked by a designated/temporary
Administrator by completing an Admin Circle Administrator Time Sheet provided by the Administrator (which will be
forwarded to Admin Circle for office use).

It is the Client’s ownership and responsibility to direct any Admin Circle’s Administrators to deliver their administrative
tasks. The Client is to notify and request, Admin Circle to provide a temporary Administrator, if Client’s designated
Administrator is sick/on holiday. In an exceptional event of a Client dismissing an Administrator, introduced by Admin
Circle, the Client is to inform Admin Circle promptly. All Clients are to provide a safe working environment, any
equipment and materials to Administrator(s) during any assignment(s).

Admin Circle is dedicated to delivering flexible administrative service to Clients and simultaneously follows Agency
Workers Regulations to ensure Administrators are treated respectfully and fairly in any Clients’ business environment.
Therefore, Administrator’s rights from day 1 – Client must ensure all Administrator(s) have access to their facilities
(such as canteen, childcare facilities, etc) and can access information on your job vacancies from the first day of their
assignment. After 12 weeks in the same job: The equal treatment entitlements relate to pay and other basic working
conditions (annual leave, rest breaks etc) and come into effect after an Administrator completes a 12 week qualifying
period in the same job with the same client. After completing the qualifying period, pregnant Administrators will now be
allowed to take time off for ante-natal appointments during an assignment. A copy of the Agency Workers Regulations
can be forwarded to a Client on request at anytime.

The Client agrees not to recommend any Admin Circle’s Administrators to anyone else unless the Admin Circle
services are used. Also, the Client agrees not to employ any Admin Circle’s Administrators, introduced to the Client,
without prior Admin Circle’s agreement and paying a full permanent introduction fee. The fee for permanent
introduction is 30% of the full time equivalent annual salary.

5.0        PAYMENT TO ADMINISTRATORS & ADMIN CIRCLE

Admin Circle Ongoing Assignment Service - The Client will pay the Administrator’s agreed hourly fee weekly and
directly to the Administrator. Unless the Client requires assignment hours, stated on their Admin Circle Client
Agreement, exceeds 16 hours weekly on an Ongoing Assignment Service which on agreement with Client and
designated Administrator can be paid monthly. All Admin Circle’s Administrators are self employed and are responsible
for paying their own National Insurance contributions and Tax.

The Ongoing Assignment Service monthly fee, calculated in accordance with the details stated on the Admin Circle
Client Agreement and a returned completed Admin Circle Administrator Time Sheet. If a completed Admin Circle
Administrator Time Sheet is not available, the weekly Admin Circle Ongoing Assignment Service fee will be calculated
from the details stated in the Admin Circle Client Assignment Agreement. Subsequent hours will be invoiced to the
Client under separate cover.

Clients using the Ongoing Assignment Service, Admin Circle’s credit terms are strictly 14 days payment from the date
of invoice. Payment is to be made by banker’s draft, electronic transfer or cheques payable to Admin Circle. Invoices
will be in £ sterling and will include any applicable bank charges. (Clients may be asked at the time of registering with
Admin Circle which payment method they would prefer).

If payment is not received on time, we reserve the right to charge 5% interest per month on the outstanding balance
from the date of invoice until the date of payment. Any bank charges which may occur as a result of returned cheques
or cancelled payments are the responsibility of the Client and will be recovered accordingly.

Admin Circle One-Off Assignment Service fee is to be paid prior to the service commencing by the Client and
Administrator’s hourly fee is to be paid directly on the day by the Client.



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                                                                                                         Admin
                   Terms of Business between Client & Admin Circle                                       Circle



6.0        REFUNDS & COMPLAINT

A Client is entitled to a full refund of Admin Circle’s One-Off Assignment Service fee (paid prior) if Admin Circle is
unsuccessful in providing an Administrator for this service. Admin Circle will not provide any refund to a Client,
following a transaction between Client and an Administrator or on behalf of an Administrator, as all Admin Circle’s
Administrators are self –employed. All other Client refund requests to Admin Circle will be considered, processed duly
depending on a reasonable outcome.

Admin Circle would like every Client to be completely satisfied with our delivery of flexible administrative service from
making an initial enquiry until the end of your administrative assignment. In the unlikely event, a Client has a complaint,
please contact Admin Circle by telephone in the first instance and we will do our best to assist. In some cases, we
may be unable to provide a response on the spot. Therefore, Client may be asked to submit full details in writing (by
email to services@admincircle.co.uk) so that we can investigate the complaint fully.

7.0        INSURANCE

All Admin Circle’s Administrators should be covered by the Client’s own insurance cover; however as a contingency all
Administrators provided by Admin Circle have Public Liability Insurance. Admin Circle accepts no liability for Public
Liability Insurance unless Admin Circle’s monthly fees have been paid up-to-date. Admin Circle accepts no liability for
any theft, loss, damages or administrative errors as consequence on any Administrators engaging on Client’s
assignment.

8.0        TERMINATION

The Client can terminate an Ongoing Assignment Service by providing a 2 week notice in writing to Admin Circle.
Admin Circle can terminate an Ongoing Assignment Service by providing a 2 week notice in writing to the Client unless
if any exceptional circumstances arises e.g. Client breaches Terms of Business, Client failure to pay Administrator on
time or Client’s Admin Circle account in arrears (without prior agreement to Admin Circle) – Admin Circle will notify the
Client to terminate the service with immediate effect.

9.0        DATA PROTECTION AND PRIVACY

Admin Circle will keep all information supplied to us, securely and in the strictest confidence. The information will only
be used by the Admin Circle or by someone on our behalf in line with the Data Protection Act 1998.

10.0       COPYRIGHT

All rights in the website design and any correspondence, layout and content are owned by or licensed to the Admin
Circle. You may not reproduce or distribute any part of the content of this for commercial purposes without written
permission of Admin Circle.

11.0       LIMITATION OF LIABILITY

Admin Circle hereby disclaims all warranties and conditions to the material and any services or goods supplied in
relation to the service, whether express, implied or statutory. In no event shall Admin Circle be liable for any indirect,
punitive, special, incidental or consequential damages whatsoever.

12.0       LAW

Admin Circle’s Terms of Business are subject to the laws of England and Wales and the parties hereto submit to the
exclusive jurisdiction of the English courts in all claims or disputes.




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