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					                                                                  Agenda Item: 13
                                                      Dyfed Powys Police Authority
                                     Planning, Performance and Scrutiny Committee
                                                              15th November 2010

Report of the Chief Executive

Findings of the Member Mystery Shopper Exercise detailing the level of
information available locally of Neighbourhood Policing Teams.

1. Purpose of Report
   For information

    Recommendations
    To consider whether the requirement within the Policing
    Pledge action plan for Member Mystery Shopper
    exercises should continue.


2. Background

   Members will be aware that the Authority’s Policing Pledge Action Plan contained
   the requirement of all Members to complete Mystery Shopper exercises. Two
   checklists were drawn up to aid Members to report on the level of information
   available locally on Neighbourhood Policing Teams (which was to be completed
   by each Member on a bi-annual basis and to be reported to this Committee) and
   for feedback to be provided on their attendance at a PACT Meeting (to be
   completed annually and reported to Community Engagement and External
   Relations (CE & ER) Committee).

   Whilst completed checklists on PACT meetings are regularly received by the
   Secretariat, to date only 11 completed checklists from the 19 Members required
   to undertake the task of surveying their local community on the levels of
   information available on NPTs has been received since the action plan was
   ratified in November 2009. Findings of these results are appended to the report.
   Findings of PACT meetings are routinely reported to CE & ER Committee.

   In light of the shift in national focus from the Policing Pledge, Members are asked
   to consider whether they deem it appropriate for the requirement for them to
   continue to complete the Mystery Shopper exercises should remain.

   Should Members decide to discontinue this requirement a recommendation will
   be presented to the full Police Authority for ratification.

3. Legal issues
None

4. Financial implications/assessment of value for money
None

5. Equality and Diversity implications
None


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6. Crime and Disorder Act implications
None

7. Children and young people implications
None

8. Human rights implications
None

9. Environmental, biodiversity and sustainability issues
None

10. Risk analysis
None

11. National park implications
None

12. Appendices
Appendix A – List of Feedback received from Checklist 2.

13. Background papers
None

14. Contact details
    Author:              Claire Godden
    Email:              claire.godden@dyfed-powys.pnn.police.uk
    Telephone:          01267 226344




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