JOB DESCRIPTION PERSON SPECIFICATION by HC120913014416

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									Bar Team Member
JOB DESCRIPTION
Department                Operations & Events
Job Title                 BAR TEAM MEMBER
Salary                    £6.02 PER HOUR
Primary Purpose of        To act as a public face of the Citadel Arts Centre, maintaining an
the Job                   excellent standard of customer care whilst serving beverages to
                          customers and assisting in the operation of the bar during Citadel
                          events.
Reporting to              Operations Officer & Duty Manager
Responsible to            Programming, Publicity & Operations Manager



MAIN DUTIES
1.       To act as a public face of the Citadel Arts Centre, maintaining an excellent standard of
         customer care whilst serving beverages to customers during Citadel events.

         To assist in the correct rotation of stock in the bar, including re stocking fridges/storage
         areas during Citadel events.

         To handle cash, operate tills and assist in cashing up at the end of events.

         To assist in the operation of the bar, including changing barrels & beer line gas.

         To ensure the bar area is kept to a high standard, ensuring tables are in the correct
         position/wiped down and empty glasses are collected as required.

         To carry out cleaning duties per shift as directed by the Duty Manager or the Operations
         Team. This will include cleaning the bar area to a high standard and assisting in the
         cleaning of the Citadel Arts Centre both during and after the Citadel events.

         To understand and operate within the Citadel’s health and safety policy.




Date Job Description prepared/updated                        September 2010
Job Description prepared by                                  James Seddon


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Bar Team Member

PERSON SPECIFICATION
Department                OPERATIONS & EVENTS
Job Title                 BAR TEAM MEMBER




MINIMUM ESSENTIAL REQUIREMENTS                                          REQUIREMENT


1.     Experience of cash handling and using tills.                     Essential

       Ability to work as part of a team.                               Essential

       Ability to treat each customer with respect and as an            Essential
       individual, in a polite and friendly manner.

       Ability to work flexibly according to the events                 Essential
       programme, working evenings and weekends as
       required.

                                                                        Desirable
       Previous experience of working behind a bar.

       Experience of working in a busy, customer service role
                                                                        Desirable

       Experience of stock control and rotation.
                                                                        Desirable




Note to Applicants: Please try to show in your application form, how best you meet these requirements


Please send completed application forms to:
James Seddon,
The Citadel Arts Centre,
Waterloo Street,
St Helens,
Merseyside,
WA10 1PX

You can also email a completed form to
jamesseddon@citadel.org.uk



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