HN205: Applied Skills for Human Services Unit 1: Introduction to

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					 HN205: Applied Skills for Human Services
Unit 1: Introduction to the Interview Process

        Wendy L. DuCassé, MSW, LCSW
            wducasse@kaplan.edu
        AIM username: InstructorWLD
Welcome!
Welcome to class!
Tell us:
-What do you prefer to be called?
-Where are you from?
-What are your areas of interest in human services?
It’s a Balancing Act!
I know you have a lot of responsibilities to juggle.

Balancing a job, education, and family can sometimes feel
  overwhelming
Help Is on the Way!
Whether you are new to the online learning environment, or a
 seasoned veteran, I am sure you will find some helpful
 information in this presentation that will assist you in making
 this semester a successful one.
How Do I…
The most common question students may have (but not ask) is
  “How do I do well in this course?” Guess what!

             **This is nothing to lose sleep over.

 **Following are some simple hints you can follow to increase
                   your chances for success.
Hint 1: Print AND Read the Syllabus
“When a project is due?”
“What is my instructor’s AIM username?”
“What is the late work policy?”
All this information (and a lot
 more!) is contained in the course
 syllabus!
About the Discussion Board
It’s important because:
1. This is our classroom!
2. Your posts show your level of understanding of the
      concepts.
                          AND!
Remember that your DB posts will account for 36% of your
   grade…so even if you do everything else perfectly, your
    final grade would be a 64%
More on the DB…
Quality DB posts will:
-be written in complete sentences with punctuation, correct
   spelling, etc.
-reference the week’s reading/topic(s)—it’s time to show what you
   know!
-be 100 words (initial response)
**responses to peers: 50-100 words
Projects…
 There are three projects for the term:
       -Unit 2, worth 125 points
       -Unit 4, worth 145 points
       -Unit 6, worth 125 points
       -Unit 9 (Final Project), worth 200 points
Submitting Your Work…
 All work is due by 11:59p.m. EST for that week’s unit. For
  example, your Unit 1 DB posts are due on Tuesday, March 8th
  by 11:59p.m. EST.
 All work is due by Saturday of Unit 10.
 Refer to the syllabus for additional details regarding this
  policy and other policies.
Netiquette
 Netiquette (Net Etiquette)
Here are three quick reminders about etiquette on the Discussion
  Board and for seminar:
1. Please do not type in all caps. THIS LOOKS LIKE
   SCREAMING TO SOME PEOPLE AND MAY BE
   OFFENSIVE.
2. Avoid using acronyms whenever possible, unless you clarify
   what they stand for. For example, “DB” stands for
   Discussion Board to us, but it could be a number of things
   to other people—Defensive Back in football, data base,
   decibel, David Bowie, date before…see what I mean?
3. Avoid the use of curse words and other offensive language.
To Sum it Up…
1. Read the recommended readings for the week.
2. Develop a time management plan—it will be imperative
   that you learn to juggle life and education successfully.
3. Communicate with me. If you are experiencing a family
   emergency or something else, let me know! I will do
   what I can to work with you. I can’t help if you don’t
   let me know!
4. Refer to your syllabus for grading expectations. Use the
   grading rubric as a guide to ensure that you’ve included all
   important information in your submissions.
Now…What We’re Here For!
An interview is “a professional interaction entailing a dialogue
  between helper and client”.

Focus:
-basics
-making an initial assessment
-engagement
Big Understandings
Understandings of Interviewing:
-Competent practitioners know how to begin interviews.
-Competent practitioners know how to focus them on relevant
  issues.
-Competent practitioners know how to conclude interviews.
Things to Consider: The Single Interview
 Processes and stages within the single interview
   Beginning the interview effectively
   Responding with a range of reflective and empathic responses
   Managing direction and movement throughout the interview
   Achieving the work of the interview
   Managing the conclusion
Things to Consider: Several Interviews
Stages:
  1. making a connection, exploring, gathering
  2. identifying strengths, finding direction, setting goals
  3. action strategies
Challenges and Barriers
The following are factors that may impact the interviewing
  process with clients:
        -personal and social contexts
        -values contexts (us vs. them)
        -organizational contexts of our work
        -gendered contexts of our work
        -culture
Final Thoughts?

				
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posted:9/13/2012
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