Oxfam Ireland - DOC by O5XwpfV


									Date as postmark/email

Dear Applicant

Thank you for your interest in the position of District Retail Manager with Oxfam Republic of
Ireland, operating as Oxfam Ireland.

Please find enclosed the following:

   Application form
   Job description
   Personal specification
   Terms & Conditions
   Guidelines to complete application

Please return your completed original application form together with one photocopy to:

Donna McDowell
HR Manager
Oxfam Ireland
9 Burgh Quay
Dublin 2

Or return via e-mail to recruitment1@oxfamireland.org

Please mark your envelope strictly private and confidential. Closing date for receipt of
completed application forms is 12.00 noon on Friday 14th September 2012. Please ensure
the correct postage is applied to returned applications.

It is anticipated that the interviews will be held on 26th & 27th September 2012.

Please note that the decision to interview is taken only on the basis of the information you
provide on the completed application form. To assist you in this please ensure you refer to the
key competencies in the job description and the criteria listed in the person specification.
Oxfam Ireland reserves the right to enhance the criteria dependent on the pool of candidates.
Please note, CV’s will not be accepted.

Thank you for your interest in Oxfam.

Yours sincerely

Donna McDowell
HR Manager

District Retail Manager                         1                                  Ref: DRMR/12
                                      Job Description
                                      OXFAM IRELAND

Job title                   District Retail Manager                            Grade 9

Oxfam Purpose               To work with others to overcome poverty and suffering through
                            the most effective and appropriate means.

Retail Purpose              To raise funds for Oxfam’s work. Promote Oxfam’s values
                            through the shop network.

Job Purpose                 To manage and develop the district shop network, its staff and
                            volunteers, primarily to raise funds, secondarily to promote
                            Oxfam’s values.

Reporting Line              Report to the Director of Retail

Has reporting to            Shop Managers, drivers, various volunteers
                            and temporary staff

Key Activities

1. Provide leadership and decision making processes to maximise profitability and the
    income potential of the shop network from all retail activities.
2. Analyse, plan and manage income and expenditure to achieve agreed budgets.
    Monitor, evaluate and prepare reports on shops performance as required.
3. Plan and implement appropriate investment or disinvestment as agreed with the Head
    of Retail, to maximise profitability.
4. Assess potential by analysis and comparisons to achieve maximum return on retail
    space and product offer.
5. Ensure the effective use of resources is managed to maximise potential and achieve
    the retail strategic plan.
6. Provide leadership, training, assessment, and performance management for the
    development of a strong district team.
7. Recruit, support and empower high performing individuals and provide goals to
    maximise their potential and personal development. Delegate duties appropriately to
    make best use of the talents of the whole team.
8. Inspire, motivate and inform district staff and volunteers so they fully engage in all retail
    activities while complying with Retail, Financial and HR policies and procedures etc.
9. Have responsibility for health and safety matters within the district in conjunction with
    the Head of Retail and Shop Manager.
10. Ensure shop teams maximise appropriate local community networks understanding
    they represent Oxfam and their actions must reinforce Oxfam’s values and beliefs.
11. Ensure shop teams are utilising all appropriate technology.
12. Contribute to and plan wider Retail/organisational wide projects as agreed with the
    Head of Retail.
13. Represent Oxfam as appropriate on internal and external bodies, working groups and
    events as appropriate.
14. Carry out any other duties within the scope and purpose of the job as required.

District Retail Manager                         2                                  Ref: DRMR/12
Core Competencies

Leadership – Has a deep belief in the future of the organisation and can inspire and
energise others with this belief. Has confidence in themselves and others and creates an
atmosphere where success is celebrated and where everyone is excited and motivated by
the value of our contribution.

Staff and Volunteer Management – Maximises the performance of staff and volunteers
through delegating, developing, empowering and providing clarity and direction.

Making Teams Works – Works in a positive and supportive way with others, making the
best use of individual skills and talent, and ensuring that team resources are best applied to
achieve the common goal of maximising profitability.

Communication and Networking – Demonstrates strong interpersonal skills by
communicating honestly, open and with clarity. Is able to tailor communication style to the
situation or individual as appropriate and takes responsibility to ensure that things are

Planning and Organisation – Maximises the effectiveness of all resources through
structured planning and organisation. Sets priorities, identifies what needs to be done and
minimises the impact of unplanned events.

Commercial Ability and Product Knowledge – Identifies and applies the principles for
commercial success. Understands and responds to the needs of customers/donors and
builds rapport that creates loyal relationships. Strives to deliver consistently high customer
service. Demonstrates a high level of knowledge and understanding of retail best practice,
the market in which they operate, the charity retail sector and the business objectives.

Analytical Thinking and Decision Making – Is logical and systematic in approaching
issues. Seeks alternatives and makes effective decisions.

Innovation and Change – Brings a fresh insight and creates new ways of maximising
profit, combining experience, retail knowledge, new information and ‘gut feel’ to develop
new ideas and challenge the status quo. Also involves encouraging others to be creative
and embrace change. Adapts to a variety of situations, individuals and groups. Has the
flexibility to change approach quickly and effectively.

Results Driven – Takes full and active ownership for performance with a continuous focus
on maximising profit. Displays a strong commitment to achieving and exceeding
challenging targets, optimising the use of resources and identifying new ways to improve
performance. Has the drive to do whatever it takes to achieve objectives and is resilient in
the face of setbacks. Overcomes obstacles and challenges to success. Ensures a ‘can do’
culture is created.

Scope           Shops – approx. 13
                Staff - approx. 15
                Volunteers - approx.300

Location        Travel throughout Republic of Ireland to various shop locations and time
                spent supporting staff and volunteers at their job locations and occasional
                travel to Northern Ireland is a requirement of the role.
District Retail Manager                         3                                Ref: DRMR/12
Additional Information

This is a key management position, with a responsibility for a number of staff and
volunteers, geographically spread throughout Ireland. The role of District Retail Manager
(DRM) is wide ranging and demanding and requires considerable travel to ensure shop
teams are supported appropriately.

The DRM provides leadership and support to develop a strong team of managers with
clarity of purpose and a focus on planning and implementation of business activity with the
framework of the retail strategic plan. When necessary the post holder may have to
undertake additional hours, and have flexibility and ability to work evenings and weekends.
This is an extremely challenging position requiring a flexible, resilient inspirational manager
with a commitment to Oxfam’s values.

Oxfam is an Equal Opportunities employer. We aim to ensure that no staff suffers
discrimination on the grounds of gender, marital status, family status, age, race, religion,
disability, sexual orientation, membership of the Traveller community or HIV&AIDS status.
Oxfam requires all staff to apply an equal opportunities approach and this responsibility
rests with all employees and the organisation.

District Retail Manager                        4                                 Ref: DRMR/12
Person Specification – District Retail Manager

Key Competencies

 Demonstrable management experience in a retail environment to include:
    - Planning and approaching work strategically

        - Building up and cultivating networks of internal and external relationships

        - Project management

        - Budget planning, management and delivery of results

 Leadership

 Staff Management

 Making Teams work

 Commercial Ability and Product knowledge

 Innovation and Change

Qualifications & requirements
 Strong commitment to Oxfam’s mission and values
 Good working knowledge of MS Office
 Full driving license and access to a car to carry out the full duties of the role (mileage
  rates applicable)
 Flexible approach to working hours
 Physical requirement - manoeuvering of stock plays a part in this role
 Requirement to travel regularly between Dublin and Belfast offices, throughout Ireland
  and internationally on occasion.


 Volunteer Management
 Demonstrable experience of staff management on a multi-site basis
 Full clean driving license

District Retail Manager                        5                                  Ref: DRMR/12
                                 TERMS AND CONDITIONS

District Retail Manager

   Permanent Contract

   36 hours per week

   Pay band: 9

   Salary: €47,180 per annum

   25 days annual leave plus10 days bank/public holidays per annum

   Contributory Pension Scheme – 9% contribution by Oxfam Ireland and 5% contribution
    by employee

   Life Assurance cover – 4 time death in service benefit

 Oxfam Ireland is an Equal Opportunities Employer and welcomes applications from
                           all sections of the Community.

District Retail Manager                       6                          Ref: DRMR/12

   Please find enclosed the job description and the person specification which outlines the
    essential and desirable criteria against which candidates will be measured. Criteria not
    used for shortlisting purposes in the application form will be assessed at another stage
    in the recruitment process. Please ensure you address all the requirements listed and
    demonstrate clearly how you meet each criterion in the enclosed application form.

   Please ensure all questions are answered and that the form is completed fully in black
    pen in Block capitals or typewritten.

   Oxfam Ireland accepts no responsibility for checking or notifying candidates if forms are
    unreadable or incomplete for technical reasons.

   CV’s must not be attached to the application or included in the application process as
    these are not accepted as a form of application.

   If your application is emailed you may be asked to sign it at interview stage.

   If you are successfully invited to interview, you may be asked to furnish Oxfam Ireland
    with official original proof of any qualifications supporting your application and proof of
    residence/eligibility to work in UK/Ireland e.g. A National Insurance or PRSI Number or
    valid work permit.

   The application form must be signed and dated on the final page.

   Canvassing will disqualify.

   A candidate found to have given false information or wilfully to have suppressed any
    material fact, will be liable to either disqualification or if appointed, dismissal.

 Oxfam Ireland is an Equal Opportunities Employer and welcomes applications from
                           all sections of the Community.

District Retail Manager                         7                                Ref: DRMR/12
Oxfam Ireland                                                                 Oxfam Ireland
9 Burgh Quay                                                                  115 North Street
Dublin 2                                                                      Belfast BT1 1ND
Telephone: (01) 6727662                                                       Tel: (028) 90 230 220
Fax: (01) 6727680                                                             Fax: (028) 90 237 771
Email: recruitment1@oxfamireland.org                                          Email: recruitment2@oxfamireland.org
       www.oxfamireland.org                                                          www.oxfamireland.org


                                 APPLICATION FOR EMPLOYMENT




                                         PERSONAL INFORMATION
Complete all sections in black ink, sign the declaration at the end, and return to the person and address specified
in the accompanying letter.

SURNAME:                                                                    INITIALS:


                                                                               POST CODE:


TELEPHONE:                (DAYTIME)

May we contact you at work? – We will do so discreetly.                                      YES          NO

Have you previously been involved with Oxfam?                                                YES          NO

If YES, in what

Have you a relative(s) working in the Oxfam at present?                                      YES           NO

If YES, please provide name, position,
location and relationship to you:
       District Retail Manager                              8                                       Ref: DRMR/12
                                 QUALIFICATIONS AND TRAINING
Please give details of your education, qualifications and training relevant to the application in the section below

                        Qualification/Course completed        Place of Education / Training            Grade/ Result
From           To

                                                                                  (Please continue on extra sheet if necessary)

                                PROFESSIONAL QUALIFICATIONS
Please give details of any current professional qualifications you hold, or are in the process of obtaining,
including level of membership of professional bodies.

Name of Institute / Professional       Exams (indicate result)
                                                                         Current Class of Membership
Body                                   Date and level

      District Retail Manager                                 9                                            Ref: DRMR/12
                                           EMPLOYMENT HISTORY
Please complete the sections below carefully after reading any supplementary information regarding the post, particularly the
job description and list of job competencies. The decision to invite you for interview will be based on the information you
provide on this form and how closely you meet the specified competencies.

Dates of             Employer’s name,           Job Title and summary of main duties and                      Reasons for
employment           address and nature         responsibilities                                              leaving
                     of business



Current Notice required:                                                          Current Salary:

Dates of             Employer’s name,           Job Title and summary of main duties and                      Reasons for
employment           address and nature         responsibilities                                              leaving
                     of business





From :


                                                                                       [Please continue on extra sheet if necessary]
      District Retail Manager                                    10                                             Ref: DRMR/12
Please use the questions outlined below to demonstrate how far you meet each of the competencies required
for the post. List experience, achievements, knowledge, personal qualities and skills which you feel are
relevant, against each competency using specific examples from your previous experience where
possible. You may include paid and unpaid work, work within the home and leisure interests

Please demonstrate your management experience in a retail environment of planning and
approaching work strategically

Please demonstrate your management experience in a retail environment of how you lead,
inspire and motivate your team to achieve success

     District Retail Manager                            11                                    Ref: DRMR/12
Please demonstrate your management experience in a retail environment of delivering
financial results

                                                                                 [Please continue on extra sheet if necessary]

                                          ADDITIONAL INFORMATION

Are you eligible to work within the UK/Ireland?                                                     YES             NO

NB If you are successfully shortlisted you will be asked to provide proof of your eligibility
to work within the UK/Ireland

Only for persons who are not nationals of an EU country:

Do you hold a valid permit to work in Ireland / the UK?                                             YES              NO

Please provide details of any unspent convictions, including any driving offenses. A conviction will not
necessarily exclude you from employment with Oxfam, but will be taken into consideration when
assessing your suitability for this particular position.

      District Retail Manager                                  12                                            Ref: DRMR/12
Please provide detail of any special arrangements in relation to either correspondence or access, which
you may require if invited to interview:

Do you hold a full current Driver’s Licence and have access to a car?                      YES        NO

Is your Driver’s Licence valid for Ireland and the UK?                                     YES        NO

Do you have any points on your Licence?                                                    YES        NO

                              If yes to the above please state relevant number of points

Please indicate where you heard of this vacancy:

1. Oxfam Ireland’s Website                YES              NO

2. Newspaper?
            Please specify

3. On the internet?
     Please specify website

4.   Other?
            Please specify

Give details of two people who have knowledge of you in a working environment, paid or unpaid. (One referee
must be your current or most recent manager). If you currently work, or volunteer, for Oxfam or you have done
so in the past, give your current/last Oxfam manager. Your current manager will only be contacted with your
permission. If you are a recent student give appropriate school or college references.
Personal/Character references will not be accepted unless in exceptional circumstances.
1. Name                                                    2. Name

Address                                                    Address

                                   Post Code                                          Post Code

Telephone                                                  Telephone

E-mail address:                                            E-mail address:

                                                Relationship to you

         District Retail Manager                             13                                   Ref: DRMR/12

I confirm the information on this form and any attachments is correct and complete.
I understand that to withhold, falsify or omit relevant material fact will lead to disciplinary action, including
dismissal in the case of a successful applicant. I authorise the verification of any of all of the information
listed on this form and any attachments.

If you are submitting your application online please print your name in the signature box.

Signature:                                                                        Date :

Unless applicants receive notification within 3 weeks of the specified closing date,
would they please assume they have been unsuccessful. In the interest of
economy individual letters will not be sent.

     District Retail Manager                              14                                      Ref: DRMR/12

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