Intake Worker External March 28 2012

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Intake Worker External March 28 2012 Powered By Docstoc
					                                   Métis Family Services
                                                   th
                                         13639 108 Avenue
                                        Surrey, BC V3T 2K4
Telephone: (604) 584-6621                                                       Fax: (604) 582-4820




JOB TITLE:              Intake Worker (Regular/Full-time/Permanent)

DEPARTMENT              Integrated Services

REPORTS TO:             Family Strengthening Supervisor

DATE                    March 28, 2012                     CLOSING DATE: April 13, 2012
PREPARED:
                                      External Job Posting

KEY DUTIES AND RESPONSIBILITIES:

                                The Intake Worker is accountable to the Intake Supervisor and
                                reports directly to this person. The Intake Worker is generally the
                                first contact for the community and families in accessing child
                                protections services.

                                The Intake Worker is required to assume case responsibilities as
                                directed by his supervisor or designate for other worker’s cases as
                                directed, within the same work classification

                               To obtain/have knowledge of the Child, Family, and
                                Community Service Act,child protection inter-agency
                                protocols, and the structured decision making for child
                                protection in BC
                               To have/obtain demonstrated understanding of the agency’s
                                mission, standards, procedures and practice
                               To have/obtain a thorough knowledge of the legal system as
                                it relates to C.F.C.S.A.
                               To have/obtain knowledge of the Criminal Code of Canada
                                as it relates to crimes against children
                               To have/obtain understanding of the Decision-Making tools
                                and applicability in case management
                               To respond and provide service in the best interest of the
                                child and in the least intrusive manner to all
                                referrals/complaints on cases assigned
                               To work with children and families in a goal-directed manner,
                                which may include assessment, counseling and co-ordination
                                of service delivery from agency and community programs
                               To receive incoming child welfare referrals and provide the
                                initial response to new or re-opened cases. (e.g. crisis
                                intervention and referral)
Metis Family Services
ADM – 01(2004)                                      1
   To thoroughly investigate allegations of child abuse or
    neglect on assigned cases in accordance with agency
    mission, standards, procedures and practices, child
    protection inter-agency protocols, and the structured
    decision-making model in BC.
   To perform assessments to determine whether on-going
    agency protection services are required in accordance with
    agency mission, standards, procedures and practices, child
    protection inter-agency protocols, and the Risk Assessment
    Model for Child Protection in BC
   To assess risk in consultation with the supervisor or
    designate and in accordance with the Risk Assessment
    Model for Child Protection in BC
   To consult with supervisor or designated at key decision
    points and in accordance with agency mission, standards,
    procedures and practices, child protection inter-agency
    protocols, and the Risk Assessment Model for Child
    Protection in BC
   To document and present cases of emergency apprehension
    or planned apprehension to the Decision Enhancement
    Committee
   To     participate in the commencement and carriage of
    protection and status review applications by completing all
    necessary Request Forms, Plans of Care; assisting agency
    counsel in the drafting of affidavits; deposing affidavits and
    serving parties as required in keeping with the Family Court
    Rules
   To initiate Family Court intervention where it is determined
    that the child may be in need of protection and cannot be
    protected by less disruptive alternative
   To ensure Family Court Orders are duly carried out, assure
    all subsequent court intervention is properly documented and
    clients served in accordance with court report forms and
    court orders.
   To attend Court as required
   To complete Temporary Care by Agreement contracts with
    families where appropriate, and in accordance with agency
    mission, standards, procedures and practices, child
    protection inter-agency protocols, and the Risk Assessment
    Model for Child Protection in BC
   To facilitate any requests for records disclosure pursuant to
    Par. VIII of the C.F.C.S.A.
   To obtain necessary assessments, reports and court
    documentation for the file and to maintain the file in
    accordance with professional standards of confidentiality and
    competence and in accordance with agency mission,
    standards, procedures and practices, child protection inter-
    agency protocols, and the Risk Assessment Model for Child
    Protection in BC
   To maintain contemporaneous case notes within 24 hours of
    any contact on all assigned cases
   To complete formal case documentation within time frames
    set out and in accordance with agency mission, standards,
                      2
                                       Métis Family Services
                                                       th
                                             13639 108 Avenue
                                            Surrey, BC V3T 2K4
Telephone: (604) 584-6621                                                            Fax: (604) 582-4820

                                    procedures and practices, child protection inter-agency
                                    protocols, and the Risk Assessment Model for Child
                                    Protection in BC
                                   To participate in supervision in accordance with agency
                                    mission, standards, procedures and practices
                                   To participate in the quality of service (service planning) and
                                    improve service delivery by making suggestions and
                                    recommendations to management and by way of team
                                    meetings, staff meetings, and committee meetings
                                   To work professionally and constructively both within the
                                    agency and with all community professional and clients
                                   To apply sound clinical skills in decision making
                                  To communicate effectively both orally and in writing
                                  To demonstrate the ability to effectively organize and manage
                                   time
                                  To work overtime or flexible hours to meet the various needs
                                   of the clients
                                  To performs duties in a manner that ensures the safety of self
                                   and others at all times
                                  To have/obtain the necessary computer skills
                                  To perform other related duties as required.

Qualifications
Education                           Bachelor of Social Work Degree/ Masters in Social Work or other
                                    related degree.
Experience:
                                    At least two (2) year’s previous direct program delivery
                                    experience in the social service sector with a demonstrated
                                    working knowledge of specific community based and related
                                    community support services systems.
                                    Eligible for C6 delegation.

Job Skills              i)         good knowledge of Aboriginal issues
and                     ii)        understanding of drug and alcohol issues and the
Abilities:                         impact on the families.
                        iii)       sound knowledge of urban youth issues.
                        iv)        excellent oral, written facilitation and interpersonal
                                    communication skills
                        v)         demonstrated teamwork
                        vi)        good time and general management skills
                        vii)       ability to work effectively with program staff,
                                   volunteers.

Additional              This position requires the ability to function independently

Metis Family Services
ADM – 01(2004)                                        3
Information:            and frequently under pressure while managing multiple
                        concurrent projects and deadlines including effectively
                        managing emergency situations.
                          Must be prepared to work a flexible schedule.




   OTHER REQUIREMENTS:
              Must have a criminal record check completed by and satisfactory to Métis Family
               services.
              Valid Class 5 Driver’s licence; Driver’s Abstract and a reliable and safe vehicle.




No. of work hours: 35 hrs/week
Rate of pay:       $28.50 to $30.69 per hour


Please clearly state the position you are applying for and forward your resume & cover
letter to the attention of Aileen Lomotan by fax or email.
Email: alomotan@metisfamilyservices.ca
Fax: 604 582-4820

This position requires union membership.
This position is open to male and female applicants.

Preference will be given to persons of Aboriginal ancestry, as permitted by Section 42(3) of the
Human Rights Code.




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