UWR NYS Action Plan

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							                                               FRAMEWORK FOR ACTION
                                   BUILDING A COORDINATED TRANSPORTATION SYSTEM
                                            NEW YORK STATE - ACTION PLAN

        Action Area               Progress          Major Accomplishments To Date                 Priority Strategies and         Targeted
                                   Rating                                                                Activities              Completion
                                                                                                                                    Date
                                                Making Things Happen By Leadership and Partnership
1. State leadership makes Needs                 State legislation exists that provides the     Governor’s office to formally     End of SFY
transportation coordination a Substantial       framework for coordination. (RTCAP)            recognize the effort. At the      2006-07
priority issue.               Action                                                           end of the current outreach
                                                                                               effort this will include a vision
                                                                                               statement, endorsement of the
                                                                                               coordinating partners with a
                                                                                               compilation of agency action
                                                                                               plans.
2. Governing framework brings Needs             Most Integrated Setting Coordinating           Bring MISCC, DDPC planning Early 2006
together providers, agencies and Substantial    Council (MISCC) , Developmentally              groups into the UWR State
consumers.                       Action         Disabled Planning Council (DDPC) and           Partners effort to maximize
                                                other state committees are recognizing         input from the disabled
                                                delivery of transportation services as key     community.
                                                issue
3. Does the interagency body      Needs                                                 Quality Communities effort
                                                Quality Communities II effort on state level                                    UNK
have a clear mission and a plan   Substantial   recognizes mobility of transportation   has broad outreach efforts and
for moving forward? Is the        Action        disadvantaged as major requirement for  should play a role in the
process informed and guided by                  communities to thrive                   outreach and planning of the
stakeholder input?                                                                      mission statement noted above
4. Does the interagency body      Needs To      Some members of the interagency         Plan out milestones and                 UNK
work with the various federal     Begin         committee work with their respective    coordinate with legislative and
agencies        that       fund                 federal counterparts concerning         executive branch to maximize
transportation.                                 transportation funding.                 support at state level. Bring
                                                                                        Division of Budget into
                                                                                        discussion to recognize issues
5. Positive momentum, growing Needs             Some state agencies work together in an Explore legislative initiatives         UNK
interest and commitment.      Substantial       effort to coordinate. No state mandate. geared to breakdown state
                              Action                                                    barriers that fit within

   1 of 6                                                                                                                   9/12/2012
                                                    FRAMEWORK FOR ACTION
                                       BUILDING A COORDINATED TRANSPORTATION SYSTEM
                                                NEW YORK STATE - ACTION PLAN
         Action Area                  Progress     Major Accomplishments To Date Priority Strategies and                         Targeted
                                       Rating                                           Activities                              Completion
                                                                                                                                   Date
                                                                                            guidance from the federal
                                                                                            executive order and Federal
                                                                                            strategic objectives.
                                                   Taking Stock of State Needs and Moving Forward

6. Has the interagency body          Needs         Each agency works with their specific Effort is underway, State will         FFY 2007
identified        transportation-    Substantial   client base and transportation providers work with localities as they
related programs, services, and      Action                                                 create Coordinated Human
policies of each state agency                                                               Service & Public
and opportunities to coordinate                                                             Transportation area wide plans
service delivery?
7.     Have      the      specific   Needs         Transportation needs assessments have     Adjust needs assessments of        Ongoing
transportation needs of people       Substantial   been conducted by multiple agencies for   localities based on the total
served by local human services       Action        multiple consumer groups but not          picture of need. Need to share
agencies been identified in                        consolidated either locally or statewide. assessments in coordinated
communities across the state?                                                                venues to make planners aware
Is there a strategy to address                                                               of barriers to improved
issues that emerge?                                                                          mobility
8. Has the assessment process        Needs To                                                This action plan will be           Ongoing
been used to develop a               Begin                                                   adjusted as part of the outreach
strategic plan and set of actions                                                            effort by the State Partners
to improve transportation                                                                    group and impacts to/on
coordination statewide?                                                                      localities becomes known
9. Is the information gained         Needs                                                   Work to incorporate UWR            Ongoing
through transportation services      Substantial                                             efforts into each agencies
assessments           sufficiently   Action                                                  communications and
communicated?                                                                                networking documents to
                                                                                             improve awareness and
                                                                                             communication
10. Is data being collected on Needs               Agencies working with the 1915b Medicaid Work to identify common             Ongoing
the benefits of coordination? If Substantial       waiver    and    localities    addressing framework for reporting both

    2 of 6                                                                                                                9/12/2012
                                                FRAMEWORK FOR ACTION
                                   BUILDING A COORDINATED TRANSPORTATION SYSTEM
                                            NEW YORK STATE - ACTION PLAN
        Action Area               Progress     Major Accomplishments To Date Priority Strategies and                              Targeted
                                   Rating                                           Activities                                   Completion
                                                                                                                                    Date
so, have benchmarks been Action               coordination through the RPTCAP program         the current level of funding and
established?                                  guidelines have collected data over time but    programs and measure the
                                              not specifically to address coordination        growth in reaching the unmet
                                              benefits. Benchmarks currently are based        needs within communities.
                                              on Federal guidelines
                                                         Putting Customers First
11. Are customers and agency Needs            The Office for Aging requests customer          Develop procedures/tools to     Ongoing
ideas and concerns gathered Substantial       feedback through its web site and a toll-free   identify Human Service
for each step of the Action                   telephone number. Department of Health’s,       transportation supply in County
coordination   process?    Is                 Medicaid Section, uses Customer                 or regional area if the
customer satisfaction data                    Satisfaction survey’s to obtain feedback.       transportation is regional in
collected?                                    DOT and DOL rely on local providers to          nature.
                                              generate customer feedback. Consumers
                                              and advocates are encouraged as part of the
                                              local planning process to participate in the
                                              initiation of employment transportation
                                              projects. Currently no interagency body
                                              looks at these separate activities to assess
                                              the benefit of coordination.

12. Are efforts being made to Needs           Some state agencies disseminate limited         Develop procedures to evaluate     Ongoing
inform the transportation users Substantial   information about their transportation          the inventory of resources and
about available programs and Action           program by various methods. A                   demand on an ongoing basis
services?                                     Transportation Coordination Web site is in      with regard to spatial and
                                              development on the NYSDOT internal              temporal mismatches. Use
                                              website. The Transportation Information         these procedures as guidelines
                                              Gateway lists all public service providers      for the SAFETEA-LU
                                              statewide.                                      coordinated plan

13.    Are     benefits      of Needs To                                                      Develop surveys and other          Ongoing
coordination              being Begin                                                         outreach tools for non-transit

   3 of 6                                                                                                                  9/12/2012
                                                  FRAMEWORK FOR ACTION
                                     BUILDING A COORDINATED TRANSPORTATION SYSTEM
                                              NEW YORK STATE - ACTION PLAN
         Action Area                Progress     Major Accomplishments To Date Priority Strategies and                         Targeted
                                     Rating                                           Activities                              Completion
                                                                                                                                 Date
communicated        to      key                                                            users to ascertain needs
stakeholders?                                                                              assessment on on-going basis,
                                                                                           Particularly from the consumer
                                                                                           side.
                                                 Adapting Funding for Greater Mobility
14. Is there a mechanism for       Needs       DOT and DOL developed a funding Develop strategies to enlist                   Ongoing
coordinating funding for cost-     Substantial mechanism due to JARC and TANF.          MPOs as forum for discussion
effective service delivery?        Action                                               in urban area.
15.     Are     local    funding   Needs       DOT      5310/5311     programs  require As part of the Locally                Ongoing
allocations       based       on   Substantial coordination to progress funding. The coordinated Public/Human
demonstrated evidence of           Action      DOT and DOL managed JARC/CST Service Transportation plan,
coordinated activities?                        program also requires coordination with broaden MPOs Access to Jobs
                                               funding for program eligibility.         forums to include Human
                                                                                        Service issues from DSS and
                                                                                        consumer’s point of view.
16. Are there consistent cost      Needs Some Only through the DOT and DOL JARC and Identify boundaries of                    Ongoing
reporting procedures across        Action      CST programs. This funding model may be coordinated areas where
program and agencies? Are                      a useful model.                          planning makes sense for
human service transportation                                                            medical, aging and other
expenditures isolated from                                                              human service needs. Get local
other program expenditures                                                              elected official endorsement
and easily identified?                                                                  for these groupings.

17. Is there a method for Needs                 Only through the DOT and DOL JARC and      Poll rural and small urban         Ongoing
allocated           (sharing) Substantial       CST programs. This funding model may be    counties for leaders in selected
transportation costs across Action              a useful model. Beginning effort on NEMT   topics- Similar to the
program and agencies?                           funding in Rural areas                     Coordination matrix from
                                                                                           Washington County meeting.
                                                                                           Develop toolkit to work on
                                                                                           delivering facilitated
                                                                                           Framework for Action meeting

   4 of 6                                                                                                               9/12/2012
                                                FRAMEWORK FOR ACTION
                                   BUILDING A COORDINATED TRANSPORTATION SYSTEM
                                            NEW YORK STATE - ACTION PLAN
         Action Area              Progress     Major Accomplishments To Date Priority Strategies and                            Targeted
                                   Rating                                           Activities                                 Completion
                                                                                                                                  Date
                                                                                            with local/regional
                                                                                            municipalities.
                                            Technology Moves Coordination to Next Level
18. Has the state assessed Needs             A statewide inventory and assessment of Rely on regional Planning
transportation       technology Substantial  technology resources for public transit offices (like Southern Tier
needs in communities across Action           properties      is    completed     regularly. planning organization) to
the state? Does it encourage                 Statewide conference meetings, peer-to- promote forums in rural areas.
technology development at the                peer technical assistance is also available
local level?                                 through NYPTA and RTAP.
19. Has the state developed Needs                                                           Begin a discussion between
protocols for data management Substantial                                                   state agencies to consider the
across state agencies to Action                                                             benefits of a coordinated
facilitate its use by local                                                                 information collection model
systems?                                                                                    for certain programs crossing
                                                                                            state agency oversight needs.
                                                                                            How could consolidated data
                                                                                            benefit the locals?
20. Stategy for systemic Needs To            Local agencies can’t verify service            Begin a discussion between
tracking of financial data Begin             eligibility for individual consumers nor can state agencies to consider the
across programs.                             we envision the day this will be               benefits of a coordinated
                                             accomplished due to confidentiality            billing model for certain
                                             considerations.                                programs crossing state agency
                                                                                            oversight needs and determine
                                                                                            the ability to take credit for
                                                                                            more efficient use of resources
                                                                                            How could consolidated data
                                                                                            benefit the locals?
21. Is the billing and payment Needs to      A smart card is not available. A payment       Develop statewide functional
system designed so that a Begin              card system is in development within           requirements for coordinated
payment card can be used and                 NYSDOT’s federation for use on public          billing given state barriers and
trips allocated among various                transit, roads and bridges but is currently    flow of funds.

   5 of 6                                                                                                                9/12/2012
                                                FRAMEWORK FOR ACTION
                                   BUILDING A COORDINATED TRANSPORTATION SYSTEM
                                            NEW YORK STATE - ACTION PLAN
         Action Area              Progress     Major Accomplishments To Date Priority Strategies and                           Targeted
                                   Rating                                           Activities                                Completion
                                                                                                                                 Date
funding sources? Can all state-               not envisioned for other agency use.        i. Access current technology
funded           transportation                                                           and ongoing program
programs access the system?                                                               developments.
                                                                                          ii. Develop statewide initiatives
                                                                                          for central dispatching using
                                                                                          DMV project roads and other
                                                                                          existing state resources (OFT,
                                                                                          etc.) to maximize participation
                                                                                          and minimize costs.
                                                     Moving People Efficiently
22. Has the state taken actions Needs Some DOT and DOL support statewide mobility         Build a NYS toolkit explaining      SFY 2007
to establish and support Action            management activities where practical.         the advantages of mobility
mobility           management              Training has been made available to            management and provide
arrangements        at      the            mobility managers. In some cases Mobility      method to establish a mobility
community level?                           Managers have assisted peers in various        management center.
                                           parts of the state, sharing their techniques
                                           and strategies.




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