UWR NYS Action Plan
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- 9/12/2012
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FRAMEWORK FOR ACTION
BUILDING A COORDINATED TRANSPORTATION SYSTEM
NEW YORK STATE - ACTION PLAN
Action Area Progress Major Accomplishments To Date Priority Strategies and Targeted
Rating Activities Completion
Date
Making Things Happen By Leadership and Partnership
1. State leadership makes Needs State legislation exists that provides the Governor’s office to formally End of SFY
transportation coordination a Substantial framework for coordination. (RTCAP) recognize the effort. At the 2006-07
priority issue. Action end of the current outreach
effort this will include a vision
statement, endorsement of the
coordinating partners with a
compilation of agency action
plans.
2. Governing framework brings Needs Most Integrated Setting Coordinating Bring MISCC, DDPC planning Early 2006
together providers, agencies and Substantial Council (MISCC) , Developmentally groups into the UWR State
consumers. Action Disabled Planning Council (DDPC) and Partners effort to maximize
other state committees are recognizing input from the disabled
delivery of transportation services as key community.
issue
3. Does the interagency body Needs Quality Communities effort
Quality Communities II effort on state level UNK
have a clear mission and a plan Substantial recognizes mobility of transportation has broad outreach efforts and
for moving forward? Is the Action disadvantaged as major requirement for should play a role in the
process informed and guided by communities to thrive outreach and planning of the
stakeholder input? mission statement noted above
4. Does the interagency body Needs To Some members of the interagency Plan out milestones and UNK
work with the various federal Begin committee work with their respective coordinate with legislative and
agencies that fund federal counterparts concerning executive branch to maximize
transportation. transportation funding. support at state level. Bring
Division of Budget into
discussion to recognize issues
5. Positive momentum, growing Needs Some state agencies work together in an Explore legislative initiatives UNK
interest and commitment. Substantial effort to coordinate. No state mandate. geared to breakdown state
Action barriers that fit within
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FRAMEWORK FOR ACTION
BUILDING A COORDINATED TRANSPORTATION SYSTEM
NEW YORK STATE - ACTION PLAN
Action Area Progress Major Accomplishments To Date Priority Strategies and Targeted
Rating Activities Completion
Date
guidance from the federal
executive order and Federal
strategic objectives.
Taking Stock of State Needs and Moving Forward
6. Has the interagency body Needs Each agency works with their specific Effort is underway, State will FFY 2007
identified transportation- Substantial client base and transportation providers work with localities as they
related programs, services, and Action create Coordinated Human
policies of each state agency Service & Public
and opportunities to coordinate Transportation area wide plans
service delivery?
7. Have the specific Needs Transportation needs assessments have Adjust needs assessments of Ongoing
transportation needs of people Substantial been conducted by multiple agencies for localities based on the total
served by local human services Action multiple consumer groups but not picture of need. Need to share
agencies been identified in consolidated either locally or statewide. assessments in coordinated
communities across the state? venues to make planners aware
Is there a strategy to address of barriers to improved
issues that emerge? mobility
8. Has the assessment process Needs To This action plan will be Ongoing
been used to develop a Begin adjusted as part of the outreach
strategic plan and set of actions effort by the State Partners
to improve transportation group and impacts to/on
coordination statewide? localities becomes known
9. Is the information gained Needs Work to incorporate UWR Ongoing
through transportation services Substantial efforts into each agencies
assessments sufficiently Action communications and
communicated? networking documents to
improve awareness and
communication
10. Is data being collected on Needs Agencies working with the 1915b Medicaid Work to identify common Ongoing
the benefits of coordination? If Substantial waiver and localities addressing framework for reporting both
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FRAMEWORK FOR ACTION
BUILDING A COORDINATED TRANSPORTATION SYSTEM
NEW YORK STATE - ACTION PLAN
Action Area Progress Major Accomplishments To Date Priority Strategies and Targeted
Rating Activities Completion
Date
so, have benchmarks been Action coordination through the RPTCAP program the current level of funding and
established? guidelines have collected data over time but programs and measure the
not specifically to address coordination growth in reaching the unmet
benefits. Benchmarks currently are based needs within communities.
on Federal guidelines
Putting Customers First
11. Are customers and agency Needs The Office for Aging requests customer Develop procedures/tools to Ongoing
ideas and concerns gathered Substantial feedback through its web site and a toll-free identify Human Service
for each step of the Action telephone number. Department of Health’s, transportation supply in County
coordination process? Is Medicaid Section, uses Customer or regional area if the
customer satisfaction data Satisfaction survey’s to obtain feedback. transportation is regional in
collected? DOT and DOL rely on local providers to nature.
generate customer feedback. Consumers
and advocates are encouraged as part of the
local planning process to participate in the
initiation of employment transportation
projects. Currently no interagency body
looks at these separate activities to assess
the benefit of coordination.
12. Are efforts being made to Needs Some state agencies disseminate limited Develop procedures to evaluate Ongoing
inform the transportation users Substantial information about their transportation the inventory of resources and
about available programs and Action program by various methods. A demand on an ongoing basis
services? Transportation Coordination Web site is in with regard to spatial and
development on the NYSDOT internal temporal mismatches. Use
website. The Transportation Information these procedures as guidelines
Gateway lists all public service providers for the SAFETEA-LU
statewide. coordinated plan
13. Are benefits of Needs To Develop surveys and other Ongoing
coordination being Begin outreach tools for non-transit
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FRAMEWORK FOR ACTION
BUILDING A COORDINATED TRANSPORTATION SYSTEM
NEW YORK STATE - ACTION PLAN
Action Area Progress Major Accomplishments To Date Priority Strategies and Targeted
Rating Activities Completion
Date
communicated to key users to ascertain needs
stakeholders? assessment on on-going basis,
Particularly from the consumer
side.
Adapting Funding for Greater Mobility
14. Is there a mechanism for Needs DOT and DOL developed a funding Develop strategies to enlist Ongoing
coordinating funding for cost- Substantial mechanism due to JARC and TANF. MPOs as forum for discussion
effective service delivery? Action in urban area.
15. Are local funding Needs DOT 5310/5311 programs require As part of the Locally Ongoing
allocations based on Substantial coordination to progress funding. The coordinated Public/Human
demonstrated evidence of Action DOT and DOL managed JARC/CST Service Transportation plan,
coordinated activities? program also requires coordination with broaden MPOs Access to Jobs
funding for program eligibility. forums to include Human
Service issues from DSS and
consumer’s point of view.
16. Are there consistent cost Needs Some Only through the DOT and DOL JARC and Identify boundaries of Ongoing
reporting procedures across Action CST programs. This funding model may be coordinated areas where
program and agencies? Are a useful model. planning makes sense for
human service transportation medical, aging and other
expenditures isolated from human service needs. Get local
other program expenditures elected official endorsement
and easily identified? for these groupings.
17. Is there a method for Needs Only through the DOT and DOL JARC and Poll rural and small urban Ongoing
allocated (sharing) Substantial CST programs. This funding model may be counties for leaders in selected
transportation costs across Action a useful model. Beginning effort on NEMT topics- Similar to the
program and agencies? funding in Rural areas Coordination matrix from
Washington County meeting.
Develop toolkit to work on
delivering facilitated
Framework for Action meeting
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FRAMEWORK FOR ACTION
BUILDING A COORDINATED TRANSPORTATION SYSTEM
NEW YORK STATE - ACTION PLAN
Action Area Progress Major Accomplishments To Date Priority Strategies and Targeted
Rating Activities Completion
Date
with local/regional
municipalities.
Technology Moves Coordination to Next Level
18. Has the state assessed Needs A statewide inventory and assessment of Rely on regional Planning
transportation technology Substantial technology resources for public transit offices (like Southern Tier
needs in communities across Action properties is completed regularly. planning organization) to
the state? Does it encourage Statewide conference meetings, peer-to- promote forums in rural areas.
technology development at the peer technical assistance is also available
local level? through NYPTA and RTAP.
19. Has the state developed Needs Begin a discussion between
protocols for data management Substantial state agencies to consider the
across state agencies to Action benefits of a coordinated
facilitate its use by local information collection model
systems? for certain programs crossing
state agency oversight needs.
How could consolidated data
benefit the locals?
20. Stategy for systemic Needs To Local agencies can’t verify service Begin a discussion between
tracking of financial data Begin eligibility for individual consumers nor can state agencies to consider the
across programs. we envision the day this will be benefits of a coordinated
accomplished due to confidentiality billing model for certain
considerations. programs crossing state agency
oversight needs and determine
the ability to take credit for
more efficient use of resources
How could consolidated data
benefit the locals?
21. Is the billing and payment Needs to A smart card is not available. A payment Develop statewide functional
system designed so that a Begin card system is in development within requirements for coordinated
payment card can be used and NYSDOT’s federation for use on public billing given state barriers and
trips allocated among various transit, roads and bridges but is currently flow of funds.
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FRAMEWORK FOR ACTION
BUILDING A COORDINATED TRANSPORTATION SYSTEM
NEW YORK STATE - ACTION PLAN
Action Area Progress Major Accomplishments To Date Priority Strategies and Targeted
Rating Activities Completion
Date
funding sources? Can all state- not envisioned for other agency use. i. Access current technology
funded transportation and ongoing program
programs access the system? developments.
ii. Develop statewide initiatives
for central dispatching using
DMV project roads and other
existing state resources (OFT,
etc.) to maximize participation
and minimize costs.
Moving People Efficiently
22. Has the state taken actions Needs Some DOT and DOL support statewide mobility Build a NYS toolkit explaining SFY 2007
to establish and support Action management activities where practical. the advantages of mobility
mobility management Training has been made available to management and provide
arrangements at the mobility managers. In some cases Mobility method to establish a mobility
community level? Managers have assisted peers in various management center.
parts of the state, sharing their techniques
and strategies.
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