Module 2 HINARI Website Interface Resources English 2012 07 Part C by ewI0i9o


									       HINARI –
  Accessing Articles:
Problems and Solutions
     (Appendix 1)
     Full-text Article Access Problems
Using the Journals collection A-Z list, we are
attempting to access a full-text article from
the Blood.
Although HINARI users should have access
to this journal, we will use this as an example
of ‘what could go wrong.’
Access problems can be caused by:
1) failure to properly LOGIN with the institution's User Name/Password
2) technical problems at the Publisher's website
3) or problems with local systems (configuration of user institution’s
   firewall, configuration of browser)
4) The publisher has not authorized access – mostly for Group B countries

  Consequently, you may see a message on the Publisher‘ denying
  access and requesting Sign In or Purchase Short-Term Access.

  Note: Your HINARI institutional ‘User Name/Password’ will NOT work.
To confirm that you have used the institutional User Name and
Password correctly, check that you have the ‘You are logged in’

This also is confirmed in the address or URL search box of the
web browser. If properly ‘authenticated’, you will see a URL that
begins with:…
Institutional Firewall Problems
In this situation, a proxy server is blocked by the
institution’s firewall. Please check with your
computer department to make sure the
institution’s firewall does not block proxy servers.
The computer system must be able to access
HINARI’s proxy server. Insure that you are
permitted access to the IP
through your institution’s firewall. Otherwise, you
will not be able to login properly and access
HINARI’s full-text articles.
NOTE: If you have problems when you are accessing a full-text
journal from HINARI/PubMed (not via the links from the principal
HINARI page), there is one other step to check.
If you are unable to access an article from a journal via the ‘Link
Out’ icons in HINARI/PubMed, double check this by going to the
title in the Journals collection A-Z list and also verify the years of
volumes available.
When viewing any page of the Journals collection A-Z list, the green box
notes if your institution has access to the contents of the journal. The !
notes that your institution is denied access (predominantly Group B
although some Group A with exclusions).
If you are denied access to a full-text article despite the green box, follow
the instructions in the next slide. Note that the ‘years of volumes’ available
are listed after the journal title.
This is the example of the screen capture that was
attached to the email message for
For the JEM article, it noted that This item requires a
subscription. The publisher requested that the user
Sign in (User Name and Password for individual
subscription) or Purchase Short-Term Access.
Note: this screen capture includes the URL of the
journal. This information is invaluable to the HINARI
staff who will try to resolve the access problem.

You can create a screen capture by clicking on the
Print Screen key while viewing the webpage of the
journal. Then paste (edit/paste or control/v) the
material into a word processing document and send
as an attachment.
Double check that you have completed the HINARI
LOGIN. If this is not the problem, notify HINARI staff
( so that they can communicate with the
Publisher and resolve the problem. This example is an
email received from a HINARI user in Uganda.
Note: make sure you include your institutional User Name,
the name of the journal(s) and other details. Also include a
screen capture that contains the URL (Internet address) of
the journal (seen next slide).
This additional screen capture notes that the
journal is listed on the J page of the Journals
collection A-Z list, that the requested journal issue
is available and that, by the green box, the
institution should have access to the journal.
If the HINARI authentication system had worked
properly, the user would have had access to the
journal article. Updated 2011 11
We now will discuss one other
potential access problem. This is in
HINARI/PubMed searches. If you
use the Abstract format from the
Display Setting, the links to full-text
articles will be displayed.
PubMed uses the ‘Link Out’ software to access
the full text articles. If this does not work
properly, you will not have access to the article
and be asked enter an individual user name and
password or pay a fee.
Follow the same procedures listed in the
previous slides. At times, an article will not be
accessible from HINARI/PubMed but is available
from the Journals collection A- Z list.
Updated 2012 07
           HINARI –
Printing, Copying, Saving and
       Emailing Articles:
   Problems and Solutions
         (Appendix 2)
                        Examples from:

  • Elsevier – Science Direct
  • Nature Publishing
  • HighWire Press
 We will review how to 'print, copy, save or email articles' by looking at the options
from three principal HINARI publishers. These issues can be complicated as they
often also are 'Access' problems.

Note: If you cannot 'access' a full-text article, see the 'HINARI Access Problems and
Solutions' document at:
In the initial example, we have accessed the table of contents page of a current
issue of the Lancet via the Elsevier Science – Science Direct website. From
this page, you can access PDF files, Email Articles or Download PDFs plus, if
you click on the Title, you access the html version of the article that will be
'read' by your Web Browser.
Note: in most cases, the HINARI Partner Publishers will have similar options for
obtaining a copy of the full-text article.

We have accessed the HTML/full-text version of the article that is
displayed by the Web browser. Also from this page, you can go to the
PDF version or the E-mail Article option.
The E-mail Article option will include a link to the article but not the full
text. You will view messages such as:
“If you have a User Name & Password, you may already have access to this article. Please
login below' and 'If you do not have a User Name and Password, click the 'Register to
Purchase' button below to purchase this article.” (To access the full-text of this article, you
will need to LOGIN to HINARI and locate the required issue from the A-Z 'Find journals by
title' list.)

Note: The HTML version will include the hypertext links to footnotes
and other articles and you can copy/paste from this option. The PDF
version appears similar to a print copy. Once downloaded, you cannot
copy/paste from this option.
We have accessed the PDF version of the editorial titled Essential
medicines pricing-reform needed. There are two useful options for
obtaining a copy of this article:
1) Print (click to print this PDF file or pages from it)
2) Save (click to save this article to your computer or another location)
We have clicked on the Print
option and, in this case, the
commands for a Canon
IP1600 printer appear.
 We have chosen the Save option. We have been directed
to the hard drive of the computer (c:documents/HINARI/).
Another option would be to send the file to a flash drive or
floppy disk that you have inserted into the computer. In
either case, you will be able to save the PDF file and view
the article at another time using Adobe Reader software..
We now will view some 'problems' when attempting to
obtain a copy of an article plus discuss several options.
In Nature, we have accessed an editorial titled 'Science
Restored.' You can note the similar functions:
1) Download PDF
2) Send to a friend

Reminder – the Send to a friend option will not result in
access to the fulltext article.
We have attempted to access the PDF file and have
come up with a blank page. Plus there appear to be
no options/button to return to`the previous page.
What options do we have since we cannot access
the PDF file in order to print it?

We have two ways to return to the article:
1) hold down the ALT key and click on the left arrow key
2) return to HINARI via one of the tabs in Web browser. By displaying
the History function, we can see the link to the PDF file (457511b.pdf)
and also the HTML/full-text article (Science restored:Article:Nature).
Either way, we should be able to return to the article in Nature and
'save' it using the other options.
We now will look at an article from the
HighWire Press American Journal of
Epidemiology that is included in the 'Free
Access to Developing Economies' list.
We have accessed a recent volume of the
American Journal of Epidemiology. Note
that there is a FREE Full Text (PDF) option
for copying the article. We now will discuss
'emergency' options for WHEN the PDF file
cannot be opened and copied.
One of the options is to create a screen capture of the
text from what is displayed by the Web browser. This
example has been transferred to a MS Word
document. To obtain the complete article, you will
need to make a number of screen captures. Also the
blue hypertext links will not function.

You can create a screen capture by clicking on the
Print Screen key while viewing the webpage of the
journal. Then paste (edit/paste or control/v) the
material into a Word Processing document or NotePad
and save the file on your computer or flash drive.
In this final 'emergency' option starting from what is displayed by the
Web browser, we have highlighted (click left mouse cursor and, to
include the text, drag the mouse over the document). The material will
become highlighted in blue and can be copied (edit/copy or control/c).
Again, you will have to repeat the process several times. This method
can result in extra material being copied .
To save the highlighted material, again paste (edit/paste or control/v) the material
into a Word Processing or NotePad file and save the document to your computer or
flash drive.

Remember that these two 'copying emergencies' methods are used when the
publisher's options (save, print or email) are not available. Reminder - If you cannot
'access' a full-text article, see the 'Access Problems and Solutions' document at:

Updated: 2009 11

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