London Chamber of Commerce and Industry - DOC

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                             JOB DESCRIPTION



Background to the role

The London Chamber of Commerce and Industry is the largest issuer of
export documentation in the UK, issuing a variety of documents including
Certificates of Origin, Invoices, ATA Carnets and Customs Movement
Certificates. The Head Office is based in the City with another four document
issuing offices based in Hounslow, Barking, Ashford, Kent & Ashford,

The Export team are agents for The Arab-British Chamber and the Egyptian-
British Chamber of Commerce and work closely with British Chambers of
Commerce and World Chambers Federation.

The Export team plays an important part in one of the Chamber’s key
objectives – to maximise revenue and are a main income stream for all
issuing chambers. The team comprise of 16 staff – 1 Manager 2 Supervisors
7 Document assistants and 5 Branch Officers who report to the Head of

We enable our customers, who are members and non members, to export
their goods all over the world with the relevant documentation. In 2006 we
issued over 131,000 documents.

Purpose of role

Reporting to the Supervisor at Head Office (Queen Street), the Assistant will
advise upon, process and verify export documentation, consisting of ATA
Carnets, Arab, EC and other customs documents.

Key responsibilities

         Check, certify and issue ATA Carnets, Arab Documents, EC
          Documents and Customs Documents

         Cover branch offices when required to

         Deal with customer enquiries by phone, e-mail and fax
          Be responsible for team stationery and daily maintenance of stock
           requirements and retrieve and move as necessary (located in
           basement, off site and department)

          Maintain stocks of and sell blank documents

          Balance all sales against till printout and sign off with accounts

Other responsibilities

Maintain stationery stock levels for all offices

Attend all team and chief executive meetings

Identify potential members and pass leads to membership team

Essential skills

      Team Working
      Customer focussed
      Time management and prioritising
      Efficient and organised
      Attention to detail
      Good verbal and written communication skills
      Multi-tasking
      Able to build good working relationships
      Knowledge of Word, Excel and Outlook

Experience required

A satisfactory level of education is required together with good communication
skills, an eye for detail, an ability to work with the public and confidence to
work in isolation. Computers are used in all areas of the work and so a good
working knowledge is essential.

In the first year of work, you will be required as part of the training to attend a
two day residential course to be tested on your knowledge of documents.

June 2008

  To apply please fill in the application form and send with a covering
                              letter and CV to:

                   Michelle Edwards, HR Manager
 London Chamber of Commerce, 33 Queen Street, London EC4R 1AP or
*To be considered for this role applicants must submit an
                    application form

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