Sales Manager Job Description by 2awSUK


									                                                                        Job Description

Key facts
      Job title:   Sales Manager                           Location:   Essex and East London
     Business:     TW East London                         Report to:   Sales & Marketing Director

The purpose of the role
Deliver against profit, quality and volume targets by leading, developing and motivating a team of
Sales Executives and coordinating activities and communications between sites, internal
departments and external suppliers.

Key activities: What you will do
   Lead and manage a team of remote Sales Executives to achieve targets
   Recruit, select, develop and coach Sales Executives to the required standards
   Drive sales targets, as agreed with the Sales Director through Sales Executives
   Ensure all Key Performance Indicator targets are reached across all areas of sales and
    customer service
   Provide the primary communication channel between site staff, sales and marketing
    department, other internal departments and external agencies
   Be aware of and provide ‘first port of call’ expertise for all customer purchasing activities from
    Sales Executives
   Provide knowledge/expertise to react to market conditions such as lenders’ criteria, local
    house price variations, stock plots, PX properties, and advise on forecasting and site build
   Manage external media, presentation, legal and lending agencies against the business unit
    plan, business unit targets and Taylor Wimpey standards
   Ensure reaction to customer enquiries and purchasing queries are in line with the business
    unit plan and site requirements
   Ensure the health & safety of customers, site staff and other parties is a priority and complies
    with company policy
   Follow and adhere to company procedures and standards of performance as laid down by
    the business unit

                                                                               Version 1.2 March 2012
                                                                         Job Description

Primary network: who you will work with
    Internal:        Sales & Marketing Director
                     Sales Executives
                     Sales Administrator
                     PX and Marketing staff
                     Other Sales Managers
                     Other local Directors and local MD
                     Site Managers
                     Production, commercial, technical and planning departments
                     Legal department
    External:        Customers
                     Chain purchasers
                     Independent Financial Advisors
                     Local estate agents
                     External agencies – advertising, PR, signage, interior designers

Key result areas: what your performance will be measured against
Listed below are some of the primary measures of performance:
      Sales against target – conversion, reservation, completion, cancellation, sales rate, part-
       exchange and maximisation of sales revenues
      Sales Excellence: site presentation
      Customer satisfaction survey results
      Referrals to approved Solicitor & Independent Financial Advisor
      Lead Management
      Brochure/web audits

Role scope: your level of autonomy
      Agree purchase negotiations within guidelines set by the Sales & Marketing Director
      Contribute to the development of marketing campaigns and associated spend
      Sign-off cheque requests from external agencies
      Decision-making on the recruitment and selection of Sales Executives and their subsequent
Other requirements
      The role involves travel which requires a full driving licence.
      This role requires regular weekend and bank holiday working.
If you would like to be considered for this role, please send your CV to Hilary Draper
( by 16 July 2012.

Please advise your Line Manager if you are applying for this role.

                                                                                Version 1.2 March 2012

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