Indicators for Good Governance

							    Indicators for Good
        Governance
           Richard Murray
Swedish Agency for Public Management
            Indicators for…
   Steering
   Rewarding
   Controll
   Mobilising
   Understanding
           …on what level?
 Micro – agency
 Meso – policy areas (eduction, transport…)
 Macro – the government as a whole
           Good Governance?
   Trust of citizens
   Due process of law
   Efficient production and programs
   Democratically controlled
   Attracting FDI
The Lisbon Agenda – performance of the public sector as a whole
Allocation of resources    Quality of public
 Health status              administration
 Educational attainment    Size of bureaucracy
 Crime rate                Transparency (citizens’
 Resources                  survey)
                            Effectiveness of
                             government
                             interventions
                             (implementation)
                            Corruption
            …by what means?
   Organisation
   Internal regulation of agency work
   External regulation of agency work
   Resources: staff, technology
   Research and development
   Steering
   Control
   Other
             Efficiency &    Rule of   Democracy   Economic   International
             effectiveness   law                   growth     co-operation

Organi-            X                                                X
sation

Internal           X                       X
regulation

External                         X                     X
regulation

Resources:         X                                   X
staff,
technology
R&D                X                                   X


Steering           X


Control


Other                                                  X            X
                      Efficiency &                   Rule of Law                Democracy               Economic growth            International co-
                      effectiveness                                                                                                operation
Organisation          *Evaluating boards with full                                                                                 * Evaluation of EU
                      responsibility                                                                                               influence on public
                      *Central-local gvt                                                                                           administration
                      partnership
Internal regulation   * Linguistic clarity                                      * Campaign for public
                      * Service declarations                                    access to information
                      * Review of agency
                      framework ordinances
External                                             * Review of surpervisory                           * Regulation impact
                                                     controls                                           analysis
regulation                                                                                              * Simplified information
                                                                                                        submission
Resources:            *Monitoring HRM
                      * Evaluation of employer
manpower              policy
                      * Training of board
                      members
                      * Management training
Resources:            * 24/7 agencies, e-info, e-                                                       * Portal for business
                      services
technology            * Portal for businesses
R&D                   * Developing the                                                                  * SME survey
                      commission of inquiry
                      system
                      * Citizens’ survey
Steering              * Quality award
                      International benchmarking
                      * Benchmarking of
                      administrative activities
                      * Development of
                      performance management
                      * Activity agreements
                      * Indicators on public
                      administration
Controll
Other                                                                                                   * Strategy for public      * Preparations för EU
                                                                                                        administration exports     presidency
               Efficiency and effectiveness

                         Impact

     Efficiency                            Quality
     (productivity)



Outputs      Costs    Correct     Speedy    Useful/appro Service
                                            priate       quality
                   Rule of Law


                         Due              Appeal
    Correct decisions
                         process


According               Correct           Possibilities of
to the law              handling          appeal

Identical               Transparency      Possibility to
                                          sue the
Foreseea                Competent staff   government
ble
                       Democracy
  Political control                  Citizens’ influence

Loyal civil service
Objective and                        Lucid organisation
relevant decision
                                     Transparency and
preparations
                                     openness
Efficient means of
                                     Means of direct influence
steering and control
                                     Information on citizens’
A well coordinated
                                     preferences
and flexible
administration

              Possibilities to hold accountable
              General information on society
              Democratic attitudes
Basic principle.: comparable with
         other statistics

   National Accounts definitions
-   Delimitation of the public sector
-   Hours worked
-   Output, input
-   Costs
-   Quality
   Education at a glance
-   Educational levels
   Labour force surveys
   Employed
   Part-time, full-time
   Sick-leave
               Other sources
•   OECD indicators on market regulation
•   World Value Studies
•   Transparency International
•   Competitiveness reports