IMDP 01 Brochure 15 6 07 by qACRPZO

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									INTEGRATED MANAGEMENT DEVELOPMENT
           PROGRAMME
            THE SOUTH AFRICAN MANAGEMENT DEVELOPMENT INSTITUTE
                                                      (SAMDI)


SAMDI was established as a Schedule 1 Department in October 1999. Its mandate, as highlighted in the original
statements, and reinforced through Cabinet Memorandum 23 of 2002, is to provide high quality, customised training
and development to the public service, to ensure increased capacity for service delivery and the implementation of
government initiatives, aligned to national priorities.


SAMDI is positioned to work closely with different tertiary educational institutions, both inside and outside South
Africa, as well as with other management development institutions and private providers, in a manner which
ensures that the training provided to the public sector builds an understanding of government priorities, is rooted in
the objectives of the developmental state and is anchored in the Batho Pele principles. It does this through the
provision of practical, job related, customised training and development.


In relation to management development and leadership interventions, our programmes are based on the
competency frameworks for the different tiers of management in the Public Sector. This ensures that our training
interventions are directly aligned to government’s requirements regarding the performance of all managers.


VISION


SAMDI’s vision is to create a self-sustaining organisational transformation centre of excellence for public service
delivery.


MISSION


SAMDI provides customer driven training and organisational development interventions that lead to public service
transformation and improved service delivery.


VALUES


The values that drive the implementation of SAMDI’s priorities in a manner which is consistent with the vision and
mission of SAMDI are:


        To achieve quality;
        To respond to customer needs;
        To be effective and efficient;
        To promote a culture of learning; and
        To value and empower staff.




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                          MESSAGE FROM THE DIRECTOR-GENERAL

In 2004 the nation celebrated ten years of freedom. Even as we celebrated our impressive achievements, we are
aware that there are still huge challenges that lie ahead for the state in terms of capacity building. Now, in the
second decade of our democracy, SAMDI, through its training and development interventions, will continue to
pursue, with increased vigour, its mandate to contribute to capacity building in the public sector.


One of the important challenges South Africa faces as a developmental state is to establish a new cadre of public
service leaders and managers, who are able to improve service delivery and ultimately build a better life for all. The
Integrated Management Development Programme (IMDP) is a strategic intervention to achieve this goal, and as
such it is one of the most significant and comprehensive product ranges offered by SAMDI since its reinvention as a
Centre of Excellence.


I am convinced that all participants in the IMDP will benefit substantially, and therefore I recommend the IMDP with
confidence.




DR M ORKIN
DIRECTOR-GENERAL




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           SAMDI’S INTEGRATED MANAGEMENT DEVELOPMENT MODEL

SAMDI is proud to introduce the Integrated Management Development Model (IMD-Model) to the South African
public service. This exciting integrated programme will support managers and leaders to develop the skills and
knowledge that they require to meet the challenges of service delivery improvement, poverty alleviation and building
the developmental state. The IMD-Model can be illustrated as follows:




    The IMD-Model covers both management and leadership competencies, packaged in an exciting format that
    provides the skills managers need, as they need them. The first layer of the IMD-Model involves fully-fledged
    residential management development programmes, known collectively as the Integrated Management
    Development Programme (IMDP).           The first programme in the IMDP is the Foundation Management
    Development Programme (FMDP) for first line supervisors, followed by the Emerging Management
    Development Programme (EMDP) for junior managers, the Advanced Management Development Programme
    (AMDP) for middle managers, and the Presidential Strategic Leadership Development Programme (PSLDP),
    designed for senior and executive managers. SAMDI is currently busy expanding its Executive Leadership
    Development portfolio to include other developmental interventions as well.


    The second layer of the IMD-Model consists of post training support interventions, which may involve seminars,
    indabas, workshops, colloquiums or other just-in-time interventions.


    The third layer concludes the management development process, and covers back home interventions such as
    coaching, mentoring, rotation, job enrichment, etc. SAMDI can also assist departments in implementing back
    home interventions through, for instance, its Mentorship Training Portfolio.


    All components are embedded in the South African public service’s Human Resource Development Strategy,
    and are aligned with the requirements of the skills development legislation and the National Qualifications
    Framework.


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SAMDI’S INTEGRATED MANAGEMENT DEVELOPMENT PROGRAMME (IMDP)
The IMDP emanates from the IMD-model, and provides a comprehensive and coherent career development
framework for all public service leaders and managers. The architecture of the IMDP comprises of the following
core management development programmes:
1.     The Foundation Management Development Programme (FMDP) is the latest addition to SAMDI’s
       management development portfolio. It targets first line supervisors on salary levels 3-5. This programme is the
       first building block in a manager’s career path and lays a solid foundation for further growth.
2.     The Emerging Management Development Programme (EMDP) targets emerging managers and focuses on
       exponential career growth. It is aimed at junior managers and supervisors on salary levels 6-8 who have more
       responsibilities than being just a functional practitioner – they also have to manage outputs, people, budgets,
       etcetera.
3.     The Advanced Management Development Programme (AMDP) has been designed for middle managers
       and focuses on mastering management. This programme targets the engine room of the public service –
       managers employed on salary levels 9-12.
4.     The Presidential Strategic Leadership Development Programme (PSLDP) is a high-level, visionary
       programme for executive public managers aiming towards cutting-edge leadership. It has been developed for
       senior public officials employed on salary levels 13-16, who are responsible for the strategic directions their
       organisations pursue.

The programmes have been subjected to a rigorous process of curriculum development and instructional design.
The end result of this is that all the programmes are linked to unit standards, are outcomes-based and accredited
through tertiary institutions and other relevant bodies. The IMDP can be graphically illustrated as follows:



                                                                                  -Certificate of competence
       Executive Development
                                                                                  -Accreditation currently under review
          Programme (EDP)
     Entry:
     *Level 13-16
     *3 year tertiary qualification
     or equivalent

                                                                                  -Certificate of competence
       Advanced Management                                                        -92 Credits
      Development Programme                                                       -Admission to Masters programme
               (AMDP)                                                             -(University entry requirements apply)
     Entry:
     *Level 9-12
     *Gr. 12

                                                                                  -Certificate of competence
       Emerging Management                                                        -36 of 92 Credits
      Development Programme                                                       -Admission to Honors programme
                (EMDP)                                                            -(University entry requirements apply)
     Entry:
     *Level 6-8
     *Gr. 12
                                                                                  -Certificate of competence
      Foundation Management                                                       -15 Credits on NQF level 4 (awaiting
      Development Programme                                                       accreditation from PSETA)
                 (FMDP)
     Entry:
     *Levels 3-5
     *Basic literacy at NQF level
     4




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                    FOUNDATION MANAGEMENT DEVELOPMENT PROGRAMME
                                         “Laying a solid foundation”
BACKGROUND
The FMDP programme is a bread-and-butter course that covers the basic principles of management. The objective
of the programme is to introduce sound management principles to first line supervisors, in order to “grow” good
managers for the future.

TARGET AUDIENCE
 First line supervisors on level 3-5, or aspiring supervisors
 Basic literacy on National Qualifications Framework Level 4 (delegates should be able to read, write and
   understand English as the course is presented in English and assignments should be completed in English)
 Participants should be recommended by immediate supervisors to attend the FMDP
 Participants must have acquired at least a satisfactory performance assessment over a period of twelve months

PROGRAMME FRAMEWORK
The FMDP is presented over 10 days – 2 blocks of 5 days each. It is recommended that a month be allowed
between Block 1 and Block 2.
                                 Module & Content                                     Feeder Competency
   Block 1:      Self Management (Understanding yourself,                    Self Management
Understanding    understanding yourself as worker in your department,        Personal Organisation
 yourself and    identifying your role in your department)
  your team      Working in teams (Dealing with conflict, understanding      Team membership
                 the dynamics within your group, enhancing team
                 performance)
                 Management Functions (Management activities)
   Block 2:      Management functions (Main functions of the                 Customer service orientation
 Towards good    department, resource management, main tasks                 Concern for others
  supervision    required of managers, the decision making process,          Diversity citizenship
                 the application of the general management functions)        Organisational communication effectiveness
                                                                             Problem analysis
                                                                             Decision making

ASSESSMENT
Assessments will be conducted in the form of class attendance, group assignments and an individual competency
assessment.

RECOGNITION
Successful delegates will be accredited with 15 credits on NQF level 4, and will receive a Certificate of Competence
issued by SAMDI. (Final accreditation through PSETA is currently awaited).

FINANCIAL IMPLICATIONS
R42 000.00 per block, i.e. R84 000.00 per group of 20 delegates. Terms and conditions apply – please refer to
booking form and General Terms and Conditions.




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                      EMERGING MANAGEMENT DEVELOPMENT PROGRAMME

                                            “Spreading your wings”
BACKGROUND
The EMDP programme is aimed at the junior managers in public institutions. These dynamic, young leaders are
achievement orientated and keen to constantly improve their skills. The objective of EMDP is to assist these
leaders of the future to spread their wings in the management arena.

TARGET AUDIENCE
 Emerging managers on level 6-8
 In possession of Grade 12 or equivalent qualification
 Participants should be recommended by immediate supervisors to attend the EMDP
 Participants must have acquired at least a satisfactory performance assessment over a period of twelve months

PROGRAMME FRAMEWORK
The EMDP is presented over 15 days – 3 blocks of 5 days each. It is recommended that a month be allowed
between the blocks.
                                             Module & Content                                    Feeder Competency
   Block 1:         Self-Management (Taking Responsibility, Flexibility, Personal                Self-Management
  Management        Organisation, Self-Improvement, Time Management, Work/life Balance,
   Overview         Stress Management, Ethics and Values, Role Modelling)
                    Management Overview (Management Role / Functions, Management                 Creative Thinking
                    Skills, Creative Thinking, Problem Analysis, Decision-Making)                Problem Analysis
                                                                                                 Decision-Making
                    Public Affairs in Context (Constitutional Framework; Cooperative             Diversity Citizenship
                    Government; Managing the Department; Public Management)
                    Customer Care (Service Ethic; Customer Orientation; Efficacy in              Concern for Others
                    Customer Care; Applying the Batho Pele-principles)                           Customer Service
    Block 2:
                                                                                                  Orientation
 Customer Care,
                    Organisational Communication Effectiveness (Oral Communication;              Organisational
 Communication
                    Written Communication; Interpersonal Communication; Communication             Communication
    & Quality
                    Effectiveness, Effective Meetings)                                            Effectiveness
   Assurance
                    Quality Assurance (Principles; Benchmarking; Quality Assurance               Customer Service
                    Techniques; Continuous Improvement; Quality Transformation Stages)            Orientation
                    People Management (The Team Approach, Supervisory Role, Conflict             Concern for Others
                    Management, Diversity Orientation, Performance Management)                   Team Membership
                                                                                                 Diversity Citizenship
   Block 3: The     Financial Management (Accountability in public financial management,         Budgeting & Financial
    Complete        Legislative aspects, The purpose and basis of budgeting in government,        Management
   Supervisor       The budget as planning tool, Role players in government budgeting,
                    Costing of budget requirements, In-year budget control, Procurement)
                    Project Management (Causes of Project Failure, Project Management            Planning & Organising
                    Stages, Project Management Skills)                                           Project Management

ASSESSMENT
Assessments will be conducted in the form of pre-course testing, class attendance, group assignments, and an
individual competency assessment.

RECOGNITION
On successful completion of the EMDP a candidate will qualify for:
 A certificate of competence issued by the University of Pretoria / University of the Free State / University of Fort
   Hare and SAMDI.
 36 out of the 92 credits required for Public Administration undergraduate subject, provided the participant meets
   the admission requirements of the relevant university.
 Successful participants, who are in possession of a B-degree or equivalent qualification in Public
   Administration, will be admitted unconditionally to the Honours in Public Administration programme at the
   relevant university.

FINANCIAL IMPLICATIONS
R50 000.00 per block, i.e. R150 000.00 for 15 days per group of 20 delegates. Terms and conditions apply –
please refer to booking form and General Terms and Conditions.




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                     ADVANCED MANAGEMENT DEVELOPMENT PROGRAMME
                                           “Mastering Management”
BACKGROUND
The aim of this programme is not only to provide middle managers with cutting-edge competencies, but also to
prepare them for the challenges of the Senior Management Service.

TARGET AUDIENCE
 Middle managers on level 9-12
 In possession of Grade 12 or equivalent qualification
 Participants should be recommended by immediate supervisors to attend the AMDP
 Participants must have acquired at least a satisfactory performance assessment over a period of twelve months

PROGRAMME FRAMEWORK
The AMDP is presented over 15 days – 3 blocks of 5 days each. It is recommended that a month be allowed
between the blocks.

                                     Module & Content                                  Generic Competency
                     Strategic Management (Steps in Strategic Management      Applied Strategic Thinking
                     Process; Differentiating between Strategic Levels;
                     Implementation Approaches)
                     Knowledge Management (Knowledge Management in            Communication & Information Management
 Block 1: Strategy   Context; Inter-collegial Dynamics; Managing
     & Policy        Information; Information Systems Management)
                     Policy Management & Public Accountability (Identifying   Problem Solving & Decision-Making
                     Stakeholder Needs; Prioritising Needs & Resources;
                     Monitoring Policy Implementation; Enforcing Public
                     Accountability)
                     Public Finance Management (Operational Budgeting;        Budgeting & Financial Management
                     Costing)
     Block 2:        Project Management (Setting Project Objectives;          Continuous Improvement / Planning &
    Mastering        Resource Management; Monitoring and Evaluation)          Organising / Project Management
   Management        Enhancing Service Delivery (Developing Service           Customer Focus & Responsiveness
                     Delivery Standards; Drafting a Service Commitment
                     Charter; Service Excellence Techniques)
                     Results through Leadership (Linking Leadership &         Impact and Influence / Networking &
                     Management; Effective Leadership; Leadership Impact;     Building Bonds
       Block 3:      Organisational Performance)
   Integrating the   People Performance Management (Diversity               Developing Others / Diversity Management /
    People Factor    Management; Conflict Management; Team Dynamics)        Managing Interpersonal Conflict & Resolving
                                                                            Problems / Team Leadership
                     Completing the Public Service Puzzle (Extensive Competency Assessment i.e. in-basket exercise)

ASSESSMENT
Assessments will be conducted in the form of pre-course testing, class attendance, group assignments, and an
individual competency assessment.

RECOGNITION
On successful completion of the AMDP the candidate will qualify for:
 Certificate of competence issued by the University of Pretoria / University of the Free State and KwaZulu-Natal /
   University of Stellenbosch and SAMDI.
 The 92 credits required for Public Administration undergraduate subject, provided the participant meets the
   admission requirements of the relevant university.
 Successful participants, who are in possession of a B-degree or equivalent qualification coupled with 4
   years managerial experience, will be admitted unconditionally to the Masters in Public Administration
   programme at the relevant university.

FINANCIAL IMPLICATIONS
R50 000.00 per block, i.e. R150 000.00 for 15 days per group of 20 delegates. Terms and conditions apply –
please refer to booking form and General Terms and Conditions.




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                                EXECUTIVE DEVELOPMENT PROGRAMME
                                         “Cutting-Edge Leadership”
BACKGROUND
With this programme a new leadership, which is equipped with functional competence within a particular area of
work, as well as being able to understand the bigger picture, is envisaged – a leadership that embraces a value
system that underpins its actions and that will contribute to the accelerated transformation of this country.

TARGET AUDIENCE
 Senior managers on levels 13-16 (Directors-General and their senior management teams)
 The preferred entry qualification for purposes of further studies is a degree (If the delegate never obtained a
   degree, the department will be responsible to evaluate the individual on the basis of recognition of prior learning
   (RPL)).

PROGRAMME FRAMEWORK
The programme is currently under review. As soon as the new programme framework has been finalised, it will be
communicated.

ASSESSMENT
Assessments will be conducted in the form of pre-course evaluations, class attendance, SMS competency
framework proficiency levels, group assignments, and an individual competency assessment (post course
assignment per module). Learners need to ensure that original assignments are submitted to SAMDI for
assessment and record keeping purposes.

RECOGNITION
It is envisaged that the Executive Development Programme will be presented on National Qualifications Framework
level 8. Successful candidates will receive a certificate of competence, issued by SAMDI and other tertiary
institutions.

FINANCIAL IMPLICATIONS
Not yet finalised.




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                                   WHAT OUR DELEGATES SAY…


                 FOUNDATION MANAGEMENT DEVELOPMENT PROGRAMME:


   “The course was very helpful and it made me understand more of myself and my surroundings. I
    would advise everybody to do this course, it will bring out the real person in you.” – Department of
    Environmental Affairs and Tourism, Cape Town.
   “With the help of the facilitator one discovered that there is a lot that one knows but that one was not
    aware of. The course was very informative and relevant, not just in our work place but also to our
    daily life aspects.” – Department of Environmental Affairs and Tourism, Cape Town.
   “Excellent course. Was really informative.” – Pretoria Group 1, Block 1 (17-21 July 2006).
   “The course prepares you to be a good supervisor, motivates and builds you in terms of self
    confidence, increase your management / supervision skills, e.g. the dos and don’ts.” – Department of
    Environmental Affairs and Tourism, Head Office.
   “I have been motivated by a lot of things. I have gained a lot of knowledge and I can now go to the
    next level at work. I will use the skills gained. I know I can be a better person if I want to be. I will
    reach my goals.” – – Department of Environmental Affairs and Tourism, Head Office.
   “I never knew that a supervisor needs such a lot of knowledge. I am going back to the department to
    implement. More courses like this need to be offered.” – Department of Environmental Affairs and
    Tourism, Cape Town.


                  EMERGING MANAGEMENT DEVELOPMENT PROGRAMME:


   “It has opened my eyes and broadened my experience, made me a changed person who is prepared
    for the future and to the benefit of the society as our government is society orientated” – KJ Sebotja,
    Limpopo
   “The presentations were superb, no regrets for spending my time and efforts in that programme” –
    Kagiso Kokwe, National Department of Agriculture
   “There were some things concerning my work which I didn’t take notice of, but after writing my
    Portfolio of Evidence I discovered a lot about my Department” – T Masakale, Limpopo
   “The course is very informative. It highlighted important issues which some of the public servants are
    ignorant about, e.g. the Constitution, White Paper on Transformation (Batho Pele), Public Service
    Code of Conduct, etc.     The facilitator encouraged participants to use practical examples during
    discussions, which are very helpful and makes it easy for participants to understand.”           - Joyce
    Mokobi, Limpopo
   “After attending the EMDP I was fortunate to be appointed as a Deputy Manager and the course
    really helped me as I thoroughly know about the spheres of government.        I can delegate effectively
    and manage my subordinates.” – Seete Mienie, Limpopo


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                  ADVANCED MANAGEMENT DEVELOPMENT PROGRAMME:


   “The way in which the course was conducted was of a high quality and good standard, I really
    appreciated it.” - Mr. M G Mabasa, Dept. of Public Works, Limpopo
   “This programme is long overdue. The course is excellent, and a good return on investment for the
    Province because of its relevance and practicality within the work environment.” - Ms. E Ngobeni,
    Office of the Premier, Limpopo
   “This is an excellent and relevant service you are rendering to our Department, keep the good work
    up.” - Ms. M M Sethosa, Dept. of Public Works, Limpopo
   “The impact of the course is visible by the way that we as a group of people from different sections on
    Monday, were talking and understanding the same about Government Administration, Governance,
    public service and the reason for our existence – service delivery to the community – by Friday.” -
    Ms. O Machowska, Dept. of Local Government and Housing, Limpopo




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                                       CONTACT DETAILS:

                             EXECUTIVE DEVELOPMENT PROGRAMME
                                           Mercy Setshedi
                          Deputy Manager: Executive Leadership Development
                                        Tel. (012) 314 7414
                                    E-mail: mercy@samdi.gov.za

Thuli Mthombeni
Tel. (012) 314 7562
E-mail: thuliwe@samdi.gov.za

                   ADVANCED MANAGEMENT DEVELOPMENT PROGRAMME
                                            Noxolo Ndlondlo
                               Manager: Advanced Management Development
                                           Tel. (012) 314 7430
                                      E-mail: noxolo@samdi.gov.za

Nonhlanhla Mkhize                                                         Ndiphiwe Ngewu
Project Coordinator                                                       Project Coordinator
Tel. (012) 314 7286                                                       Tel. (012) 314 7128
E-mail: nonhlanhlamk@samdi.gov.za                                         E-mail: Ndiphiwe@samdi.gov.za

                   EMERGING MANAGEMENT DEVELOPMENT PROGRAMME
                                                  Carin Coetzer
                                   Manager: Emerging Management Development
                                              Tel. (012) 314 7468
                                           E-mail: carin@samdi.gov.za

Mabel Mmakola                      Modiketse Tshehla                      Pumza Busakwe
Project Coordinator                Project Coordinator                    Project Coordinator
Tel. (012) 314 7266                Tel. (012) 314 7313                    Tel. (012) 314 7149
E-mail: mabel@samdi.gov.za         E-mail: modiketse@samdi.gov.za         E-mail: pumza@samdi.gov.za

                  FOUNDATION MANAGEMENT DEVELOPMENT PROGRAMME
                                           Kegomoditswe Metseamere
                               Deputy Manager: Foundation Management Development
                                                Tel. (012) 314 7115
                                       E-mail: kegomoditswe@samdi.gov.za

Mabel Mmakola                      Modiketse Tshehla                      Pumza Busakwe
Project Coordinator                Project Coordinator                    Project Coordinator
Tel. (012) 314 7266                Tel. (012) 314 7313                    Tel. (012) 314 7149
E-mail: mabel@samdi.gov.za         E-mail: modiketse@samdi.gov.za         E-mail: pumza@samdi.gov.za

                                    SAMDI CUSTOMER SERVICES
Customer Services / Switchboard                                           Private Bag x759
Tel. (012) 314 7571                                                       Pretoria
E-mail: Info@samdi.gov.za                                                 0001

                                       Website: www.samdi.gov.za




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