marketing problems of small scale indigenous pharmaceutical manufacturing companies in nigeria
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TABLE OF CONTENT
Title page
Certification
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study
1.2 Statement of the problem
1.3 Objective of the Study
1.4 Research Hypothesis
1.5 Scope of the Study
1.6 Significance of the Study
1.7 Definition of Terms
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CHAPTER TWO: LITERATURE REVIEW
2.1 Overview of Marketing
2.1.1 Product
2.1.2 Price
2.1.3 Place
2.1.4 Promotion
2.2 Overview of Small-scale Industries
2.3 Important Consideration in Establishing Small -scale
industries
2.4 Government and Small-scale industries
2.5 Marketing problems associated with small-scale industries in
Nigeria
2.6 Problems created by small firm themselves
2.7 Prospects of marketing in small -scale industries in Nigeria
2.8 Prospects of marketing in Encristo Industry
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Sources of Data
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3.2 Population of Study
3.3 Determination of Sample Size
3.4 Research Instruments used
3.5 Validity and Reliability of Measuring instruments
3.6 Method of Data Analysis
3.7 Limitation of the Study
CHAPTER FOUR: DATA PRESENTATION AND INTER -
PRETATION
4.1 Presentation and analysis of data
4.2 Test of Hypothesis
CHAPTER FIVE: SUMMARY AND FINDINGS,
RECOMMENDATION AND CONCLUSION
5.1 Summary and Findings
5.2 Recommendations
5.3 Conclusion
Bibliography
Questionnaire
3
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
With the turn of economic events brought about by the
structural adjustment programme (SAP) of 1985 – 1993, Nigerians
were challenged to adopt their own technology and establish
indigenous business other wise known as entrepreneurship.
Nigerian government introduced the indigenization d ecree in
the 1970’s banning the whole ownership of certain categories of
business by foreigners. (Ebue, 2001; 16). The essence of mapping
out this objectives was to improved the technology/technical skills,
making provision for business management, traini ng, development
of women’s skills in food processing, and energy saving and
lobbies for training opportunities relevant to small -scale industries.
The comprehensive definition of small -scale
industries/business was given by (Ani 1999; 4) derail as owned,
managed by one or two persons, influenced by the family in
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decision making, has no undifferentiated organizational structure,
market share is small and employ less than fifty (50) persons.
The small-scale industries in Nigeria are faced with a lot of
problems such as lack of initial capital to start up the business, low
standard of production which bring about great lost in business and
the incapacitation level of local machines and indigene technology
which have not gone far to challenge the modern techno logy. This
implies that Nigerian small-scale industries have to struggle for
survival in the midst of sophisticated and highly equipped foreign
competitors who have so influenced the Nigerian consumers to
look down on made in Nigeria goods or products.
The Encristo Nigeria Limited manufacturer of liquid
preparations is owned by Chief I.O. Meregim. The company
Encristo Nigeria Limited manufacturers was established in the year
1994. The nature of the company is fully a sole proprietorship.
The industry was being managed by the family which Chief
Meregim is the Chairman and the Chief Executive.
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He started his business life right before the Nigerian civil war and
ever since then he had an immense growth in import and export
business.
Construction, estate trading and pharmaceutical business. His wife
has being of a great help to him by sharing her experience as an
entrepreneurial and manufacturing business inclination. This has
contributed largely to the growth of the company.
The company which in due time started immediately after
inception started full operation on 1 s t June, 1994 with a foundation
staff numbering 19, he also in the proper way registered by the
National Agency for Food and Drug Administration Control
(NAFDAC), pharmaceutical council of Nig eria, Manufacturers
Association of Nigeria (MAN) and Pharmacist Manufacturing
Group (PMG).
The company’s activities are being directed from its operative
heading quarters located at No.8, 2 n d Avenue, Independence
Layout, Enugu and it is also from here tha t other sections of
Encristo Industries since inception has invested heavily on the
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manufacturing of liquid drugs, otherwise liquid preparations. The
products to the credit of the company’s brand name are includes: -
Cristolyn (cough syrup) Cristom (blood tonic) Ecristo
(multivitamin) Cristumal (paracitamol) and Cristoquine
(chloroquine).
These products are bottled in both 60ml, 100ml and 200ml amber
bottle and 2litres plastic containers (hospital packs) and above.
The company’s giant step has being a co ntribution to the
much desired improvement in the care delivery in Nigeria and to
supplement the high demand and consequent importation of drugs
which has been on the rise and treat to the national foreign reserve.
Moreover, imported drugs have been on th e high price side heavily
concentrated with unrefined chemicals capable of dangerous after
use reactions and affects.
As time goes on the number of the employees or staff has increased
to 35 including managerial supervisors assistant manager and
operatives.
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1.2 STATEMENT OF THE PROBLEM
This research is very vital in the sense that the government is
interested in seeing that the made in Nigeria products are for self
reliance through establishment of viable small -scale industries.
The problems of Encristo Pharma ceutical Industry which call
for critical evaluation are as follows: -
1. Encristo Pharmaceutical Industry have restraints in
promoting their goods and services.
This is as a result of their poor marketing orientation and
low capital base.
2. They also have the problems of producing products that are
rarely competent because production facilities are not
always available.
3. They are not always well located because of site cost
4. The Encristo entrepreneur and his marketing officials,
lacks managerial know-how initiate policy, cost, control
and marketing strategies.
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5. Most of the goods produced by Encristo industry in Nigeria
have not adequate and appreciable market acceptance due
to the negative attitude of Nigerians towards the made in
Nigeria goods.
These are some of the problems of the Encristo indigenous
small-scale industry in Nigeria and it is the interest of the
researcher to critically examine these problems and find solutions
to them.
1.3 OBJECTIVES OF THE STUDY
The intention of this research is to focus on the ov erall trend
of marketing problems and the performance of small -scale
industries in Nigeria.
However, the objectives of the study are as follows: -
1. To find out if quality of products is a problems to Encristo
Pharmaceutical
2. To find out the effectiveness an d adequacy of the
company’s promotional strategies.
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3. To find out the inadequate capital of the company and how
it affects the marketing activities of the company.
4. To evaluate the marketing efforts and performance of the
Encristo Pharmaceutical Industry.
5. To know how the low standard of the production hinders
the continuity of Encristo Pharmaceutical Industry.
6. To evaluate the distributor strategies being used by
Encristo Pharmaceutical Industry in making their product
available
7. To draw recommendations that wil l assist findings
effectively check their marketing problems as well as help
government formulate policies that will enhance the
performance of small-scale industries.
1.4 RESEARCH HYPOTHESIS
The hypothesis tested for this research study are as follows: -
1Ho: Quality of products does not constitute a problem to
Encristo pharmaceutical industry
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Hi: Quality of products constitute a problem to Encristo
pharmaceutical industry.
2Ho: Price of Encristo pharmaceutical industry do not
constitute a problem to the company.
Hi: Price of Encristo pharmaceutical industry constitute a
problem to the company.
3Ho: Distribution methods of Encristo pharmaceutical
industry to not contribute a problem to the company.
Hi: Distribution methods of Encristo pharmaceutical
industry do not contribute a problem to the company.
4Ho: Promotional strategies of Encristo pharmaceutical
industry do not constitute a problem to the company
Hi: Promotional strategies of Encristo pharmaceutical
industry constitute a problem to the company.
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1.5 THE SCOPE TO THE STUDY
The scope covers only the Encristo pharmaceutical industry in
Enugu metropolis, and it is on marketing problems and prospects of
small-scale indigenous companies in Nigeria, this is due to some
constitutions.
1.6 SIGNIFICANCE OF THE ST UDY
The research study marketing problems of small -scale
indigenous pharmaceutical manufacturing companies in Nigeria is a
very relevant one to the researcher and the company based on the
primary purpose of this research which the purpose was to obtain
the valuable and objective information on the marketing problems
militating against industries and provide solution to them. This
will also be useful and necessary to entrepreneurs especially small-
scale industries and encourage investors to design their str ategies
because production starts and ends with marketing.
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1.7 DEFINITION OF TERMS
Entrepreneur: - According to Collins et al in Nwachukwu
(1990:5), an entrepreneur is defined as a risk taker. He is a man
who braves uncertainty. He is a person who strikes out on his own
through native wit, devotion to duty and singleness of purpose
some how creates a business and industrial activities where non -
existed before.
Small –scale business: - According to Ude (1999:2) small -scale
business is independently owned and operated for profit and is not
dominated in its arrears of operation.
Strategy: - According to Adirika (2000) strategies is a game
plan of any firm depicting its objectives, were it is and where it
want to be and being able to maintain that state or posi tion which
has long term implications.
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Marketing: - According to Odike (2001:155) market is defined
as a place where the buyers and the sellers come into contact for
the purpose of exchanging goods and services.
Production: - This is a process of producing or creating
new goods or products.
Product: - According to Markins (1997) A product is anything that
can be offered to the market for attention acquisition use or
consumption which includes physical, place, organizations and
items.
It is also a burdle of tangible things that offers some levels of
satisfaction , for instance, in managing a product variables
embraces planning and developing the right goods and/or services
to be marketed by the company.
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