A better deal
Stroudco Food Hub - Producer member joining form
Stroudco is a co-op of local food producers and food consumers. It is run not-for-profit
and aims to provide lower costs to consumers and higher profits for producers.
Through this Stroudco endeavours to improve a range of environmental and social
Increase access to and availability of local products by supporting local farms and
Work towards environmental benefit, e.g. reducing food miles and the use of fossil
Support farms which practice good animal welfare
Enable community building and supportive links between producers and
Provide practical experience and learning for members, including farm experience
Enable people to understand how food is produced and supplied
Enable people to work together democratically and be responsible for their food
Co-operate with similar enterprises
Be transparent in all its affairs
Work on fair terms and fair prices for consumers and producers
Support other groups in copying the Stroudco model
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The way we work
This section describes how Stroudco works including pricing, orders, delivery of produce etc.
It’s important that you read and understand this section as it forms part of the formal
agreement between yourself and Stroudco.
Location of your farm or business
1. Your farm or business should be located within 15 miles of Stroud, however where no
producer exists for a product within 15 miles, a ‘guest’ may be accepted from within a 50
mile radius. They will be replaced by a producer within 15 miles if a suitable producer
applies to join.
2. Stroudco will accept new products onto its product list even if those products are similar to
those already on the product list as long as the producer of the new products is within a 15
mile radius of Stroud.
1. Producers set their own prices at least 10% less than their usual retail price to the public at
similar quantities. This is to reflect the fact that Stroudco is doing all the selling and
customer liaison. We are also trying to offer local food at prices which are as affordable as
possible to Stroudco consumer members. Pricing cannot be precisely regulated but prices
may be taken into consideration when producers’ membership is reviewed by the board
every 2 years.
2. Producers will receive 92% of the price paid by members. The remainder will be paid to
Stroudco to cover operational costs. Stroudco is not-for-profit and has no profiting
shareholders. Decisions about any surpluses will be made according to the principles and
purpose of Stroudco. One of Stroudco’s principles is to give as high a price as possible to
producers. This percentage will be reviewed by the board in the light of the success of
3. Stroudco is VAT registered. Most food products are not VATable but please check this
link to see if your product is VATable:
If you sell VATable products through Stroudco and if you are not VAT registered, Stroudco
will deduct 17.5% VAT from the sale price of any VATable product before paying you the
1. Producers will usually be paid by cheque on delivery of the produce. Producers will be
paid even if consumer members do not show up on collection day.
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Selling your produce with Stroudo
1. Producers will provide an accurate and up to date list of what products are available for
each order. This will include an accurate description of quality (e.g. size, appearance).
Producers may offer cosmetically imperfect products, if they are offered with an accurate
description (e.g. ‘’Bramley apples. Have been stored for 4 months, some wrinkling and
marking of the skin but flesh unblemished and good cooking quality’’). Complaints from
consumer members about quality of food supplied may lead to exclusion from the Food
2. Producers must update stock lists before ordering opens (14 days before delivery). Once
the Stroudco system has accepted a customer order, the produce must be delivered.
3. Producers must keep stock figures up to date and make sure that consumers’ orders are
4. If the producer makes a mistake in an order, e.g. delivers incorrect, insufficient or
substandard produce, they are responsible for rectifying this by liaising with the
consumer(s) involved e.g. taking the correct order to a home address the next day, etc. If
the producer and consumer involved cannot find a quick resolution to the problem the
Stroudco manager will discuss grievances with both parties and judge whether rectification
needs to be made. If so, the producer will be given a reasonable time (to be agreed
between the manager and the producer) to make suitable arrangements directly with the
customer. If rectification is not made, the manager will make a visible negative comment
regarding the mistake on the Stroudco website.
5. Producers do not have to offer products on every order date. Seasonal and very small or
occasional producers are welcome. Producers may take holidays from the system, but
must keep stock lists and availability for each order date up to date on the website.
6. As part of the process of setting up their products on the Stroudco website, producers will
supply certain information about their business and products for consumers to view (see
below). Producers also provide reasonable quality photographs for display on the website.
7. Producers may promote their products to members through Stroudco e.g. via promotional
materials, offers, tasting sessions etc. Stroudco will usually enable this, unless the
approach is considered inappropriate (e.g. information is inaccurate).
8. Producers must make punctual and accurate deliveries. They will receive an order 2 days
before delivery day. Orders must be delivered to Parliament Primary school during the
period 9am to 1pm on the delivery day. Earlier deliveries might be possible by
arrangement with the Stroudco manager.
9. To reduce congestion on the delivery day, producers will be offered the choice to make an
appointment time for their delivery. Producers with an appointment will be given priority on
the day over those who have not made an appointment.
10. If a producer is not able to make a delivery on a particular week they should not trade that
11. There is no minimum order. If a single product is ordered, it must be delivered. However if
this is not practical then please get in touch with Stroudco – there may be another
producer near you who could bring the produce into town on your behalf.
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12. In cases where Stroudco has introduced a consumer member to a producer then
deliberately seeking to set up frequent trade with consumer members outside of Stroudco
is discouraged and is not in the spirit of the enterprise.
13. Producers may sell products produced by other local businesses if they meet criteria for
eligibility, by agreement with the board. Producers are required to inform the Hub if they
are selling goods produced by other businesses.
1. Stroudco will provide training and support for producers in using the Stroudco website.
2. Producers are encouraged to make offers to other producers to assist their activities at no
financial cost. This will require discussion with other producers. E.g. occasional loan of
equipment, offers of spent brewing grain for animal feed, removal of waste products,
occasional use of warehouse space, advice, compost, shared delivery of produce to the
hub, etc. The effectiveness of this will be taken into consideration at producers’ 2 year
reviews. We can provide a contact list of all member producers and an annual producer
meeting will be arranged to aid this process.
3. Producers and Stroudco will deal with communications swiftly and efficiently.
4. Producers will have access to volunteer labour from members. Voluntary work must
comply with good legal and safety standards (e.g. insurance, suitable equipment, suitable
level of skill, etc).
5. Producers are strongly encouraged to bring concerns, difficulties or suggestions to the
Stroudco board for discussion and resolution.
6. Each producer will have a review meeting with the Stroudco manager at least every 2
years to discuss mutual issues and ideas for improvement.
Meeting our producers
1. Producers accept a small number of scheduled visits to their premises from consumer
members, board members and Stroudco staff, unless there is a good reason to prevent
2. Producers will offer an event or open day relevant to their business once a year for
consumer members (e.g. picnic, demonstration session at Parliament school, camping,
workday, horse rides, demonstration cheese making, guided farm walk, fruit picking,
haymaking, etc). Events must comply with health and safety regulation and good practice.
Some businesses may be unsafe for children, and should accept adult visitors only or
make good provision for children. The visits must be at the producers’ own risk and
producers are advised to have suitable insurance. Events will either be free to Stroudco
members, or if there is a charge it will be small and only enough to cover costs.
1. Producers will be willing to stand for election to the Stroudco board every third year, and
participate fully and responsibly if elected, including participation in monthly board
meetings. Producers should also endeavour to attend the AGM.
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1. Stroudco would prefer producers to reuse packaging and use environmentally benign
packaging. Producers will be asked to remove any excessive packing and take it away so
that Stroudco is not charged disposal costs.
Notice to terminate trade with Stroudco
1. If you intend to permanently stop trading with Stroudco then please inform us as soon as
If a producer is found to be in breach of Stroudo’s aims and standards then action may
be taken to rectify this. We will provide an opportunity for the issue to be resolved,
however, if the issue has not been resolved adequately and within an acceptable
timescale then the Stroudco board may terminate a producer’s membership. In the
case of serious breach of the conditions of membership, the Stroudco board may
terminate a producer’s membership with immediate effect. Details of the grievance
procedure are available on request.
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This section describes Stoudco’s standards which apply to the products that you offer. You
must meet these standards in order to be accepted as a producer. If you meet most of the
standards the Stroudco board may consider your application if you can reasonably justify why
you do not meet a particular standard, or what efforts you’re making to try to meet them.
Stroudco will support producers’ attempts to meet these standards where reasonable.
1. Producer members must be based within 15 miles of Stroud and at least one of the main
ingredients of their products must originate within 15 miles of Stroud. The main processing
must take place within 15 miles of Stroud.
2. Producers must be registered as a food business if the law requires it. Most suppliers will
need to contact the environmental health department of their local council to register, but
small suppliers of low risk items such as raw fruit and vegetables will not need to register.
3. Suppliers must operate to a high and legal standard of safety and food hygiene and
comply with trading standards and all other relevant legislation. If you are not sure about this,
please seek advice from the environmental health and trading standards departments of the
Stroudco Acceptance Criteria
Local All animals must spend a minimum of the last 20% of their lives
within 15 miles of Stroud.
Feed All animals must be fed on NON GM food.
Stocking density All livestock stocking densities must be equivalent to The Soil
Associations Organic standards. Please see appendices for
specific animal details. Organic Certification is not required.
Access to outdoors, All livestock housing and outdoor access must be equivalent to The
how long they are kept Soil Associations Organic standards. Please see appendices for
indoors (per day and specific animal details. Organic Certification is not required.
Vetinary procedures Due to the complexity and the variety of answers that will be given
for this question, each answer will be assessed on an individual
basis. Stroudco would want to know justifications for any procedure
routinely carried out. Please give as much detail as possible.
Travel Maximum 8 hours. However, the shorter the journey the better.
Poultry / Eggs Eggs used in food production (baking etc) must be free range. If a
producer is selling eggs or chickens then they must be equivalent to
Soil Association organic standards. Organic Certification is not
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The use of pesticides, herbicides, fungicides and artificial fertilizers
1. Due to Stroudco’s aim of improving access to local produce the scheme accepts some
non-organic suppliers who use pesticides, herbicides, fungicides and artificial fertilizers. If
these inputs are used they must be listed in the appropriate section on the questionnaire and
members will have access to this list so that they can make an informed choice.
2. It is an aspirational aim of Stroudco that producers continuously seek to reduce / limit their
use of such inputs.
1. Products offered must be GMO free.
1. One of your main ingredients must be sourced within 15 miles of Stroud.
1. Packing and labels must comply with legislation. Producers must deliver food ready
packaged. Stroudco will not weigh or repack food.
2. Packaging must be suitable for Stroudco activity. This includes a) suitability for storage for
up to 7 hours with freezer blocks in insulated carrier bags at room temperature and b)
handling by staff and customers (e.g. not too heavy to lift, sufficiently robust packs, etc).
3. Products supplied must come ready packed to comply with food hygiene regulation during
storage at the school (e.g. in polystyrene box with ice pack etc). Please speak to the Stroudco
manager if a product may need special care e.g. a freezer.
These standards may change from time to time, in accordance by mutual agreement
with the Stroudco board. Significant changes will need to be agreed by an AGM.
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Some of the answers to these questions will be used to determine your eligibility to join
Stroudco as a producer, and others are for information only. All questions that are relevant to
your produce must be answered as fully as possible. The answers to these questions may be
posted on Stroudco’s website and in other publicly available materials. Please provide as
much information as possible – this is an opportunity for you to promote your products, as this
information will be made available consumers. If a question is not relevant to your business or
your product then please write ‘n/a’ as the answer. Questions used to determine eligibility are
marked with an ‘E’.
1. What sort of products will you offer? e.g. meat / veg / fruit / drinks / cakes etc…
2. Please tell us how far your production business is from Stroud (approximate mileage) (E).
3. Is your food production certified organic? If yes please provide certification details and
ignore all questions relating to animal welfare, GMO and use of artificial pesticides etc.
4. Please tell us where you already sell your products (farmers markets, small shops,
supermarkets, direct to customers, etc)
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5. Tell us something about your business e.g. size, background, products etc. What you
write here can be used on the website to promote your produce to consumers.
1. Do you have product liability insurance? Note that if you do not have this, you or your
business may be liable in the event of a claim.
2. Are you registered as a food business? (E)
3. Do your products meet health and safety regulations and trading standards regulations?
If any of your products are processed (e.g. baking, preserves etc) then please answer these
1. If you are a food processor (rather than a farmer or grower) is at least one of your main
ingredients sourced within 15 miles of Stroud? (e.g. flour in bread) (E)
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2. Do you use artificial additives in products offered to the Food Hub? If yes please detail.
3. Do your products meet Stroudco’s standards on your non-vegan ingredients in terms of
animal welfare? e.g. free range eggs. (E) If not, please detail.
1. Please describe the packaging that you will be using for products that you will be
offerering to Stroudco.
2. Does your packaging comply with relevant legislation? (E)
3. Are you able and willing to deliver your produce in packaging as stipulated in Stroudco’s
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1. Are all your products GMO free? If not please provide details. (E)
Use of pesticides, herbicides, fungicides and artificial fertilizers
1. Do you use pesticides, herbicides or fungicides, other than those permitted for organic
farming? If yes please provide details.
2. Do you use fertilisers, other than those permitted for organic farming? If yes please
Are you offering farmed meat, dairy or other animal products? If yes please answer the
following questions, if no please ignore these animal welfare questions.
1. Do you have any animal welfare certification e.g. Freedom Food? If yes, please give
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2. What measures do you take to ensure animal welfare?
3. Do your animals spend at least the last 20% of their lives within 15 miles of Stroud? (E)
4. What do your animals eat?
5. Where is the animal food grown?
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6. Is all your animal feed GM free? If yes, how do you know? Please attach a certificate
from your feed supplier. (E)
7. For each type of animal please provide details of:
How the animals are housed:
Stocking density: (E)
Access to outdoors, how long they are kept indoors (per day and per year): (E)
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Access to food and water: (E)
8. Please describe all routine vetinary procedures in your system (e.g. debeaking, routine
use of antibiotics, removing horns, tail docking, castration, etc)
9. What is the longest journey (in hours) that your animals make during their lives? (E)
10. Do any of the products you are selling through Stroudco include fish or fish ingredients? If
yes please describe any fish or fish ingredients and where you source them from.
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I will fulfil the conditions and standards presented in this document and confirm that I have
completed the questionnaire accurately. I understand that the Stroudco board will review
my answers which form part of my agreement with Stroudco and will be published on the
Stroudco website. If the board is not happy with any of my answers (particularly in relation
to animal welfare) they may refuse my application to join Stroudco as a producer. I also
understand that Stroudco are entitled to visit me to check my production methods.
Signed by producer: Date:
Producer’s name (print):
Producer’s phone number:
Signed on behalf of Stroudco by: Date:
Please return this form to the Stroudco Manager. If returning via email we will bring the form to your first
food drop to get it signed in person.
Post: 51 Valley View Road, Stroud, GL5 1HW
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