Post: Head of Supported Housing
Computer Literate, able to utilise and manage complex IT systems
Literate – able to write and present reports to residents’ staff, Management, committee and
Develop effective partnership working within the Association and with other stakeholders.
Excellent time management skills, able to work under pressure
Effective working within teams and individually
Excellent communication skills both oral and written
Good negotiating skills
Ability to make decisions
Experience (paid and unpaid, Considerable staff / team management experience.
relevant to post) Considerable time working in supported housing service delivery environment
An understanding and experience of black and minority ethnic communities and issues of
racism and discrimination
An understanding of preparation for regulatory Inspection and other assessments
Budget preparation and management
Experience of target setting, monitoring performance and benchmarking
Implementing Policies and Procedures
Identifying training needs of staff
Implementing projects requiring comprehensive staff consultation.
Understanding of domestic violence and role of refuges.
Managing contracts involving ‘managing agents’ delivering services to vulnerable client groups.
Experience of and issues facing Asian women fleeing domestic violence
Knowledge Delivery of supported housing service within an urban environment.
Investors in People and Quality Assurance standards.
Supporting People funding and other funding streams
Supported housing policy and good practice
Legislation and regulatory requirements in the supported housing sector
Registered Care Home regulations.
Head of Supported Housing
Qualifications Relevant degree or professional qualification.
Circumstances Responding to emergencies outside of core hours (e.g evenings, weekends)
Enhanced CRB check
Some meetings are held in non-DDA compliant locations.
Ability to carry out scheme visits and attend meetings in east London
Date: May 2012