wscn2012 Reflections on the Support officer Role Nicola Bawn

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					Reflections on the Support Officer Role
     Nicola Bawn – Ward Manager Support,
             Bluestone Unit, SHSCT


                     Leading Safe and Effective Care in Challenging Times
                                                            21st March 2012
 Bluestone Unit
 •   Cloughmore Ward
 •   Bronte Ward
 •   Willows Ward
 •   Silverwood Ward
 •   Working pattern




Leading Safe and Effective Care in Challenging Times
21st March 2012
 Weekly Routines
 •    Staff returns
 •    Holiday records
 •    Sickness records
 •    Training records – spread sheet
 •    Booking training
 •    KSF / Supervision records
 •    MUST audit
 •    Minutes of meetings
 •    Typing OH referrals / confirming appointments

Leading Safe and Effective Care in Challenging Times
21st March 2012
 Monthly Routines
 • Sending reminders to Ward Sisters re staff whose
   NMC pin is due to expire
 • Inputting results of hand hygiene / record keeping
   audit
 • Risk Assessments – typing changes and amending
   risk register
 • Completing E-Requisitions to request bank staff
   and liaising with bank office re block bookings


Leading Safe and Effective Care in Challenging Times
21st March 2012
 Other Duties
 • Ordering stock / non-stock items as and when
   requested
 • Collating data from patient / carers satisfaction
   surveys and producing report for Releasing Time
   To Care Team




Leading Safe and Effective Care in Challenging Times
21st March 2012
 Future
 • Involved in using EIMS to keep mentor records up
   to date
 • Continuation of development of role




Leading Safe and Effective Care in Challenging Times
21st March 2012

				
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