Fundraising & Supporter Development
Reference Number: G6/RTE/915/12-JL
Explanatory notes, including application procedure.
Further particulars, including:
• Information about King’s College London, and the post;
• Job description;
• Person specification;
• Summary of the terms and conditions of service.
Template version: February 2012
Please read carefully before completing the application form
Thank you for your enquiry regarding a post at King’s College London. Enclosed is a set of further
particulars for this post. These comprise: a job description and person specification; general
information about the College, School and Department; as well as the main terms and conditions of
Should you wish to apply for this position, please send the following:
a completed Standard four-page application form and Equal opportunities monitoring form
(CTRL + click the link)
You may include a curriculum vitae as well, but not in place of the application form.
To email: firstname.lastname@example.org
Applications should be made electronically in Word or PDF format.
Please ensure you quote reference number G6/RTE/915/12-JL on all correspondence.
Informal enquiries may be made to Alice Diggory on email@example.com or 0207 848 3339.
Closing date: 17 September 2012
Interview date scheduled for: 24 September 2012
Please advise your referees that they may be contacted and asked to provide a reference at short
King's College London recognises that equality of opportunity and the recognition and promotion of
diversity are integral to its academic and economic strengths. The following principles apply in
respect of the College’s commitment to equality and diversity:
To provide and promote equality of opportunity in all areas of its work and activity;
To recognise and develop the diversity of skills and talent within its current and potential
To ensure that all College members and prospective members are treated solely on the basis of their
merits, abilities and potential without receiving any unjustified discrimination or unfavourable
treatment on grounds such as age, disability, marital status, pregnancy or maternity, race, religion
or belief, sex, sexual orientation, trans status, socio-economic status or any other irrelevant
To provide and promote a positive working, learning, and social environment which is free from
prejudice, discrimination and any forms of harassment, bullying or victimisation;
To promote good relations between individuals from different groups.
Applicants with disabilities
King's College London is keen to increase the number of disabled people it employs. We therefore
encourage applications from individuals with a disability who are able to carry out the duties of the
post. If you have special needs in relation to your application please contact the Human Resources
Advisor responsible for the administration of the post.
The College normally reimburses reasonable travel costs to and from interview within the United
Kingdom. Regrettably, only limited contribution to travel costs for applicants from outside the UK
may be available. Please contact the Head of Department before making your reservation.
We very much regret that due to limited resources and the large number of applications we currently
receive, we are only able to inform short listed candidates of the outcome of their application.
If you do not hear from us within four weeks of the closing date, please assume that you have been
unsuccessful on this occasion. We would like to assure you, however, that every application we receive
is considered in detail and a shortlist only drawn up after careful reference to a detailed person
If therefore, your application is not successful, we hope that you will not be discouraged and will
still apply for other suitable vacancies at King’s College London as and when they are advertised.
Thank you for your interest in King’s College London.
King’s College London is one of the top 30 universities in the world (2011/2012 QS international
world rankings), the Sunday Times 'University of the Year 2010/11' and the fourth oldest in England.
A research-led university based in the heart of London, it has nearly 23,500 students (of whom nearly
9,000 are graduate students) from 150 countries and approximately 6,000 employees.
King’s has an outstanding reputation for providing world-class teaching and cutting-edge research.
In the 2008 Research Assessment Exercise for British universities, 23 departments were ranked in
the top quartile of British universities; over half of our academic staff work in departments that are in
the top 10 per cent in the UK in their field and can thus be classed as world leading. The College is in
the top seven UK universities for research earnings and has an overall annual income of nearly £525
There are nine Schools of Study:
Arts & Humanities
Institute of Psychiatry
Natural & Mathematical Sciences
Florence Nightingale School of Nursing & Midwifery
Social Science & Public Policy
King's has a particularly distinguished reputation in the humanities, law, the sciences (including a
wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences
including international affairs. It has played a major role in many of the advances that have shaped
modern life, such as the discovery of the structure of DNA and research that led to the development of
radio, television, mobile phones and radar. It is the largest centre for the education of healthcare
professionals in Europe; no university has more Medical Research Council Centres.
King’s Health Partners
King’s Health Partners is one of the UK’s five Academic Health Sciences Centres. It brings together a
world leading research led university (King’s College London) and three successful NHS Foundation
Trusts (Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley). Our aim is
to create a centre where world-class research, teaching and clinical practice are brought together for
the benefit of patients. We want to make sure that the lessons from research are used more swiftly,
effectively and systematically to improve healthcare services for people with physical and mental
health care problems. This integrated organisation, King’s Health Partners, serves over 1.5 million
patients every year, has approximately 25,000 employees and has a combined annual turnover of £2
billion. For more information, visit: www.kingshealthpartners.org.
In February 2011, the Development & Alumni Office of King’s College London integrated with the
fundraising teams of our partner institutions, Guy’s and St Thomas’ Charity, Maudsley Charity and
King’s College Hospital Charity, to create a single fundraising function under the joint leadership of
King’s College London and King’s Health Partners. This decision to unite all hospital and university
fundraising activity in one team is a milestone in both UK and European philanthropy.
together we can... is the fundraising partnership for Guy’s and St Thomas’, King’s College
Hospital, South London and Maudsley, with academic partner King’s College London. For more
information, visit www.togetherwecan.org.uk.
The Fundraising & Supporter Development Office is an integrated office with fundraisers in major
and individual gifts, trusts and foundations and legacy giving. Engagement programmes include
those for both former and current students and staff, families of current students, patients, and
friends of the College. The office includes a communications team focused on print and digital media
and a comprehensive operations team with research, finance, data and stewardship functions.
Having successfully closed a £44 million campaign in 2004, in November 2010 King’s launched its
second ground-breaking campaign. The World questions|King’s answers campaign, has an
ambitious target to raise £500 million by 2015. The campaign will help find answers to some of the
world’s most pressing questions, like: How do we respond to an ever-ageing population?...What will
it take to eradicate poverty?...Why can’t we find better treatments for cancer?... We have matched
our strengths against world issues and have identified three key impact areas, where we are well-
placed to help find answers: Neuroscience & mental health, Leadership & society and Cancer. More
information on the Campaign can be found at www.kcl.ac.uk/kingsanswers.
The Research Manager is responsible for a dynamic and high achieving fundraising research team
that supports the Fundraising & Supporter Development Office in achieving its ambitious campaign
target of £500 million.
The post holder will manage the delivery of a strategic and specialised research service for the whole
Fundraising & Supporter Development Office, drive the delivery of creative and proactive prospect
identification and lead and motivate the Fundraising Research Team.
The successful candidate will have extensive research and prospect management experience using a
range of resources and will have good knowledge of fundraising databases. They will be an
experienced manager and have first-rate communication skills. They will be enthusiastic, organised,
and proactive and will have the ability to motivate a team.
This role is based at the Waterloo Campus.
Post title Research Manager
Department/Division/Directorate Fundraising & Supporter Development
Responsible for 2 Senior Fundraising Researchers and 2 Fundraising Researchers
Responsible to Head of Campaign, Research and Stewardship
Management of the provision of accurate and strategic information on prospects to assist the
College and KHP Partners in its fundraising activities and enable the department to maximise
To drive the delivery of creative and proactive prospect identification, identifying and
maximising areas of opportunity.
High level contribution to and coordination of fundraising research strategy and planning.
Leading and motivating the Fundraising Research Team.
Role outline - main responsibilities
1. Identification of Fundraising Prospects
The post holder will drive the delivery of creative and proactive prospect identification; looking to
identify any new areas of opportunity and develop and implement team processes to maximize them.
2. Prospect Management
To work with the Head of Campaign, Research and Stewardship and Deputy Director of Fundraising
on the development and management of an effective prospect identification and allocation strategy
for major and leadership gift prospects. This will include management of the prospect pipeline to
ensure KHP and Campaign targets are met.
To coordinate the preparation by staff of profiles and briefing notes on prospects, donors, alumni and
event attendees for Development Directors and fundraisers and for the briefing of senior staff and
KHP members, the Chairman of Council and senior volunteer leaders. To ensure this is done on
schedule and to a high standard of accuracy and appropriateness.
To encourage and support others in the Department to find and identify potential fundraising
prospects and devise and deliver training to ensure others are able to use information tools for basic
searches when necessary.
The post holder will also manage the purchase of research resources to an allocated budget.
4. Systems and Processes
To lead on the development and maintenance of research and prospect related systems, processes
and reporting. To work with Head of Campaign, Research and Stewardship to ensure that prospect
and research systems and processes are sector-leading and are monitored and reviewed regularly.
To ensure that data protection guidelines for research are developed and implemented.
5. Provision of Key Information
To coordinate the proactive provision of high-level and strategic information to steer and assist
fundraising activity (e.g. event guest lists, global trend reports and analysis of new geographic and
sector specific fundraising opportunities). The post holder will also input into other information
gathering processes such as data mining.
To manage a process of media monitoring and produce and circulate regular media round-ups for the
6. Management of Research Team
To manage the Research Team to agreed standards and deadlines and successfully coordinate and
prioritise research workload. The post holder will be expected to motivate, train, organise and
develop Research Team members (currently two Senior Fundraising Researchers and two
Fundraising Researchers) with support from the Head of Campaign, Research & Stewardship.
To undertake other duties as directed by the Head of Campaign, Research & Stewardship.
Communication & networking
Regular communication with Head of Campaign, Research and Stewardship to discuss projects
Build and maintain good communication channels with Fundraising Directors and the
Director of Development in order to proactively identify opportunities for research and solve
problems with tracking lists.
Work directly with the Principal’s Office to coordinate accurate recording of the Principal’s
contacts on the database and to supply him with briefings for events/meetings where
Communication with other colleagues from External Relations including the Director of
External Relations and the PR and Marketing teams.
Regular networking with other Researchers and Development professionals in order to solve
complex problems and develop innovative new ideas.
Stay abreast of changes in relevant best practice and legislation and develop the department’s
response to these.
External communications include liaising with suppliers of research resources and freelance
researchers – negotiating prices, selecting best resources and maintaining relationships.
Decision making, planning & problem solving
Responsible for all decisions relating to Research Team capacity planning, deadline setting,
training and prioritisation of workload and for meeting team objectives strategy as set in
agreement with the Head of Campaign, Research and Stewardship. This will involve solving
problems relating to conflicting deadlines and priorities, identifying training needs and
making frequent judgement calls about the accuracy or relevance of information.
Develop and manage the prospect identification and allocation strategy for all prospects, and
hold responsibility for deciding on the viability and allocation of prospects.
Think creatively about proactively identifying new prospects, finding new sources of
information and identifying opportunities for prospect finding (including data mining) in
order to meet prospect targets.
Contribute to decisions and make recommendations about the cultivation of prospects at any
point throughout the cultivation process with fundraising colleagues.
Responsible for the allocation of the Research budget, deciding which resources to invest in
and making a case for increased budget as necessary.
Identify areas of improvement for systems and procedures relating to fundraising prospects
and the prospect pipeline, implementing new processes and procedures as necessary.
Contribute to planning of and lead research strategy for department-wide projects such as
fundraising events and overseas trips.
Contribute to the Strategy & Operation team’s planning and objective setting. This will include
detailed planning for the coming year and also longer term strategy.
Manage the delivery of a specialised and responsive research service for the whole
Development Office including research for senior management staff (e.g. the Principal, Vice-
Principals and other key academic staff).
Ensure the standard of the research service is consistently high and meets the needs of the
Development Office through frequent communication with Fundraising Managers, the setting
and monitoring of team objectives and service level agreements.
Assess the level of service provided depending on the level of urgency and priority and the type
of research needed.
Contribute to the improvement of research, prospect management and database processes in
conjunction with the relevant staff members.
Provide advice and support for others in the Research Team in their provision of research,
especially assisting them with more complex or specialised research requests.
Analysis & research
Regularly extract, analyse and present data on prospects and donors from the database in a
variety of formats to a varied audience, including fundraisers, fundraising managers and the
Director of Development.
Contribute to high level analysis into prospects and donors, making recommendations to the
Head of Campaign, Research & Stewardship and senior management on campaign strategy
Devise and implement standard procedures for data analysis as necessary.
Lead on research into industry trends and competitor analysis to contribute to campaign
strategy and planning. The post holder will be expected to predict department needs and
proactively research various areas as necessary.
Team work, teaching & learning support
Recruitment and Management of the Research Team (including new staff member induction,
management of probation and appraisal procedures, managing deadlines and reviewing
Train wider team as necessary to be able to carry out basic biographical and news research,
utilise the database and prospect tracking system. This may involve presenting information to
them at team meetings or producing detailed written guides.
Act as a general point of contact for research and information management queries
Contribute to the process of setting and meeting the vision, strategy and objectives of the
Strategy & Operations team.
Sensory/physical demands & work environment
The post holder usually works in an open plan office environment with the usual office
equipment (computer, keyboard, fax machines etc).
The majority of the working day will be spent using a keyboard and VDU.
Specific Aspects - indicate frequency D (daily), W (weekly), M (monthly) where
Intensive Display Screen Equipment m Direct patient contact involving exposure
work (eg. data entry or digital prone procedures (EPP):
Heavy manual handling: Direct patient contact, no EPP
Highly repetitive tasks (eg. pipetting or Work with patient specimens (eg. blood or
re-shelving books): tissue samples):
Shift work, night work or call-out Work with GM organisms or biological agents
duties: that may pose a hazard to human health:
Work involving risk of exposure to Hazards which require health surveillance eg.
environmental or human pathogens (eg respiratory sensitisers (allergens, substances
in waste streams or soils): with risk phrase R42, wood dust etc) or loud
Driving vehicles on College business: Food handling or preparation:
Work at height (eg. ladders, scaffolds Work in confined spaces (eg. sump rooms,
Responsible for the pastoral wellbeing of the Research Team, dealing sensitively with any
welfare issues and following standard College procedures.
Deal with any performance issues as they arise, seeking advice from line manager as necessary.
Work flexibly to provide cover for colleagues where necessary.
Will work within the Core Values of the Development Office.
Director of Strategy and Operations
Head of Campaign, Research and Stewardship
Senior Fundraising Researcher Senior Fundraising Researcher
Fundraising Researcher Fundraising Researcher
You will be required to work irregular hours in accordance with the needs of the role.
Information of a confidential nature must be kept strictly confidential and should never be
disclosed either inside or outside work. It should be noted that breach of confidentiality is a serious
offence which may lead to dismissal.
All staff, are expected to adhere to King’s policies and procedures.
22 August 2012
This job description reflects the core activities of the role and as the College and the post-holder
develop there will inevitably be changes in the emphasis of duties. It is expected that the post-holder
recognise this and adopt a flexible approach to work and be willing to participate in training.
If changes to the job become significant, the job description should be reviewed formally by the
post-holder and line manger. The Human Resources department should then be consulted as to the
implications of the proposed changes.
Eligibility to work in the United Kingdom
International applications will be considered for this position. If you do not have permission to enter,
remain and work in the United Kingdom you will need to pass a points-based immigration
assessment. Before you apply for this job you must ascertain whether you have sufficient points to
qualify under Tier 1 (Post study work) and/or Tier 2(General) schemes1. If you do not have sufficient
points please do not apply as you will not be granted permission to enter the United Kingdom. Click
on the following link to the points calculator: Border & Immigration Agency Points-based calculator.
At the interview you will be asked to furnish the panel with the details of the route (Tier 1 (Post
study work) and/or Tier 2 (General) you would be eligible to follow. Please note that should you have
sufficient points this does not mean your application will be successful. In the event your application
is successful there is no guarantee that your application for a visa will be granted, in which event the
offer will be withdrawn.
Criteria S E
E I AP Application
I B I Interview
A L P Presentation
L E R References
Education/qualification and training
Good standard of general education (Graduate or equivalent) in
subjects requiring excellent writing skills
Extensive research experience using a range of material including
the internet and other electronic sources.
Ability to deliver work to tight deadlines and to multi task * AP/I
Excellent written and oral communication skills * AP/AS/I
Knowledge of the Raiser’s Edge or a similar fundraising database * AP/I
An interest in, and understanding of, higher education and health
Experience of line management or supervision * AP/I
Excellent keyboard and IT skills, including Word, e-mail and the
Previous experience in a fundraising department * AP/I
Experience of project management * AP/I
Personal characteristics/other requirements
Attention to detail * AP/I
Accurate and systematic approach * AP/I
Ability and willingness to work flexibly in a busy office * AP/I
Energy and enthusiasm * AP/I
Leadership qualities and ability to motivate a team * AP/I
Proactive, strategic and forward thinking * AP/I
1There are two classifications – Tier 1 (Post study work) and Tier 2 (General). Highly skilled migrants are
encouraged to apply under the Tier 2 route, however, this is dependent on King’s College London at its sole
discretion issuing you with a Certificate of Sponsorship.
Summary of terms and conditions of service
This appointment is made under the King’s College London Terms and Conditions of Service for
Professional Services staff, a copy of which is available from the Human Resources department on
Period of Appointment Open ended
Probation Six months
Salary £31,020 - £37,012 per annum,
plus £2,323 London allowance per annum
Annual leave 27 working days. Staff receive four additional closure days. Notification as
to how these days are taken is circulated at the start of the academic year.
This appointment is superannuable under the USS pension scheme. Staff already superannuated
under the NHS Superannuation Scheme may opt to remain in that scheme provided an application to
do so is received by the NHS scheme trustees within three months of appointment to King’s College
London. Alternatively staff may opt to participate in SERPS or take out a personal pension. Please
note that the College does not provide an employer's contribution towards a private pension plan.
The College operates PensionsPlus by which individuals increase their take home pay by reducing
their NI contributions. For staff who join either SAUL or USS pension schemes, you will
automatically be entered into PensionsPlus (provided you would benefit from doing so). As a result
your salary will be reduced so that you receive the PensionsPlus salary and a payment is made into
your pension scheme instead.
NB - NHS Superannuation Scheme: Medical Schools are classed as “Direction Employers” and
some benefits of the NHS Scheme are not available to Direction members.
For further information please contact Ms Pauline Job, Payroll & Pensions Manager, King’s College
London, James Clerk Maxwell Building, 57 Waterloo Road, London SE1 8WA.
All appointments to King’s are subject to Occupational Health clearance. Should you be offered this
post you will be sent an Occupational Health Questionnaire along with your contract of employment.
When the Occupational Health Department have evaluated your questionnaire and declared that you
are fit for appointment, your appointment will be formally confirmed.
In the course of your work you may have access to personal or confidential information which must
not be disclosed or made available to any other person unless in the performance of your duties or
with specific permission from your Head of School/Department/Division. (In particular if your work
involves the handling of clinical samples and/or patient data, NHS policies for the maintenance of
security and confidentiality of NHS systems and data must be observed). Breaches in confidentiality
may lead to disciplinary action.
Training and Education
King’s College London recognises the importance of training in achieving its objective of pursuing
excellence in teaching, research and clinical practice through the activities of its staff. We are
committed to providing training for all members of staff so that they can perform their jobs effectively
and offering them opportunities for further development. Most training and development will occur
"on the job" and formal training opportunities are also available within King’s College London
associated hospitals trusts and through other external organisations.
No Smoking Policy
King’s College London is committed to maintaining a healthy environment for staff, students and
visitors. Therefore, please note that smoking is not permitted in any of the College buildings or in
College vehicles. Smoking is also not permitted immediately outside the entrances to College
buildings or near to windows and air intake units. Staff working at associated NHS trust sites or other
premises should adhere to whatever policy is in place at these locations.