NISO ERM Forum: Gathering the Data

							           Gathering Data
NISO E-Resource Management Forum
                 Denver, Colorado
               September 24-25, 2007

                           Oliver Pesch
              EBSCO Information Services
                     opesch@ebsco.com
Overview



• The workflow
• The elements
• The entities
• Sources of the data
• Current and potential harvesting opportunities
• Standardization efforts and other initiatives
Overview



• The workflow
• The elements
• The entities
• Sources of the data
• Current and potential harvesting opportunities
• Standardization efforts and other initiatives
                                    Making sure
For whom
                                        Trial         How much
         Location

Consortium
             Library                               Acquisition




                                                        License
                                       The
 What         Product
                                       Deal                          Terms
                                                             Terms

Resources
 Resources
  Resources
    Resources           Interface
                                                     Access
                                           Admin


                                      Support       Expose
                                    Making sure
For who
                                        Trail         How much
         Location

Consortium
             Library                               Acquisition




                                                        License
                                       The
 What         Product
                                       Deal                          Terms
                                                             Terms

Resources
 Resources
  Resources
    Resources           Interface
                                                     Access
                                           Admin


                                      Support       Expose
 Consortium                         Trial       Processing
                                     Trial
         Location

Consortium
                                                Acquisition
Library      Library                            Acquisition




                                                       License
                                                     License
              Product          ENTITIES
                                    The
                                    Deal


E-Resource                                                Terms
                                                           Terms
Resources
 Resources
  Resources
    Resources           Interface
                                                  Access
                                        Admin
Contacts                    Administration               Access
 Consortium                         Trial            Processing
         Location       14              9
                                     Trial
                                                                       27
Consortium
                                                     Acquisition
Library      Library                                 Acquisition


         16                                                            24
                                                            License
                                                          License
              Product          ENTITIES
                                    The
                                    Deal
                                                                       23
E-Resource                                                     Terms
                                                                Terms
Resources
 Resources
  Resources
    Resources
                       33
                        Interface                                      71
                                                       Access
                                        Admin
Contacts                    Administration                    Access
               8                                50                     29
Overview



• The workflow
• The elements
• The entities
• Sources of the data
• Current and potential harvesting opportunities
• Standardization efforts and other initiatives
Sources of data

• Library
• Publisher/Provider
• Agent/Jobber
• Consortium
• A-to-Z/Knowledge base supplier
Overview



• The workflow
• The elements
• The entities
• Sources of the data
• Current and potential harvesting opportunities
• Standardization efforts and other initiatives
E-Resource Entity


Magnitude                          10s of thousands
Total number of elements                        33
Elements only from the library                   4
Potential for harvesting                        29
• Publisher/Provider                       29 (11)
• Agent                                    28 (14)
• A-to-Z/Knowledge base supplier           22 (20)
• Consortium                                     0
Acquisition Entity


Magnitude                                                  Dozens
Total number of elements                                          24
Elements only from the library                                    13
Potential for harvesting                                          11
• Publisher/Provider                                        11 (0)
• Agent                                                     11 (0*)
• A-to-Z/Knowledge base supplier                                   0
• Consortium                                                    4 (0)

* This data is available to the ILS via EDI, just not the ERM
License Entity


Magnitude                          Dozens
Total number of elements               23
Elements only from the library         14
Potential for harvesting                9
• Publisher/Provider                9 (0)
• Agent                             9 (2)
• A-to-Z/Knowledge base supplier        0
• Consortium                            0
Terms Defined Entity


Magnitude                          Dozens
Total number of elements               71
Elements only from the library          6
Potential for harvesting               65
• Publisher/Provider               65 (0)
• Agent                            59 (2)
• A-to-Z/Knowledge base supplier    1 (0)
• Consortium                            0
Access Entity


Magnitude                          Dozens
Total number of elements               29
Elements only from the library         12
Potential for harvesting               17
• Publisher/Provider               16 (1)
• Agent                            15 (8)
• A-to-Z/Knowledge base supplier    2 (2)
• Consortium                            0
Administration Entity


Magnitude                          Dozens
Total number of elements               51
Elements only from the library         23
Potential for harvesting               28
• Publisher/Provider               26 (0)
• Agent                            24 (0)
• A-to-Z/Knowledge base supplier        0
• Consortium                            0
Overview



• The workflow
• The elements
• The entities
• Sources of the data
• Current and potential harvesting opportunities
• Standardization efforts and other initiatives
Current Data Harvesting opportunities

•   Usage data
     - COUNTER and SUSHI
•   E-Resource information - Bibliographic
     - MARC records from content providers
     - MARC records from knowledge base vendors
•   E-Resource information – Holdings
     - Spreadsheets from vendors, agents, publishers
     - Downloads from knowledge base vendors
         • Spreadsheets, XML (ONIX SOH)
•   Financial
     - Spreadsheets or Invoice load (EDI) from agent
•   Access/Admin data
     - Reports (spreadsheets) from vendor
Current Standards initiatives

Existing
• COUNTER/SUSHI (usage)
• ONIX SPS (serials products and subscriptions)
• ONIX SOH (holdings)
• ONIX for Serials Coverage Statements
• ICEDIS (EDI)


In development
• ONIX PL (License Expression Group)
• ERMI-2 ILS/ERM interoperability
• TRANSFER
COUNTER

• A Code of Practice for making usage statistic consistent, credible
  and comparable
• Dictates, terminology, processing of logs, formatting of reports and
  delivery of usage data
• Vendors must now undergo usage audit to be compliant
• Revision 3 will be released next year, focus on Consortium reports,
  XML and SUSHI
• Relevance to this discussion is consistent usage data provides hope
  of ERMs to offer usage consolidation
• Status: Released
SUSHI (NISO Z39.93)

• Standardized Usage Statistics Harvesting Initiative
• Automates harvesting of usage data using “Web 2.0” approach
• ERM/Usage consolidation, can automatically connect to and retrieve
  usage data from any content provider with a SUSHI server
• Advantages
    - Completely automates usage harvesting from compliant content
      providers
    - Saves hours upon hours of staff time
• Challenges
    - Lack of consistent identifiers (not always possible to map the
      given usage to the correct resource in the ERM)
    - Adoption
• Status: Released (Just approved by NISO Membership!)
ONIX SPS

• Serials Publications and Subscriptions
• Used for communicating information about subscription products
• Designed for communicating price catalogs
• Advantages
   - Does allow for some financial data
   - Allows for title lists to be included in packages
• Challenges
   - Does not accommodate price breakdown by component of a
     package, just the package itself
• Status: Draft
ICEDIS / EDI

• A series of formats to communicate order and activation data
• Latest revision expands message to include IP addresses and other
  components appropriate for e-resources
• Current format built on fixed data model
• Work being considered to upgrade to XML
• Advantages
    - Used by many publishers and agents and ILS systems
• Challenges
    - Lack of XML limits interoperability options
       • Web service approach cannot be used easily (needed for
         real-time exchange of data)
       • Fixed format nature makes implementation expensive
• Status: Released
ONIX SOH

• Serials Online Holdings
• Used for communicating holdings information about electronic
  resources
• Includes coverage, URLs, embargos, etc.
• Version 1.1 accommodates ONIX Coverage Statements


• Advantages
   - Excellent for transfer of holdings from one knowledge base to
     the next
• Challenges
   - Lack of consistent identifiers of vendors, packages and even
     titles limit interoperability opportunities
• Status: Released
TRANSFER

• A working group formed to address the problems caused by transfer
  of titles between publishers
• A set of guidelines for publishers to follow
• Ensure libraries have continuous access
• Considering a central repository of “transferred” titles
• Status: Under development
ONIX PL (License Expression Working Group)

• An XML schema that allows the terms of a license to be exchanged
  in a machine readable form
• Work also being performed on a license editor
• One goal was to allow negotiation to take place by exchanging and
  editing a license
• Advantages
   - Captures the terms of a license
• Challenges
   - An “ONIX” license represents the agreement and does not
     necessarily map to elements in the ERMI license element
   - Interpretation of the license still needed (An “implementation” of
     ONIX PL is being experimented with to communicate the ERMI
     interpretations”)
• Status: In development
SERU

• Shared E-Resource Understanding
• An alternative to a license when librarians and publishers agree a
  license is not necessary
• Documents expectations of behavior on part of publisher, libraries
  and their users
• Advantages
    - Simplifies the acquisition of e-resources
    - Eliminates delays and complications by avoiding license
      negotiation (and approval)
• Challenges
    - Will not fit every deal
    - Does not explicitly “grant” every right a library may want
• Status: In trial through end of 2007
ERMI-2 ILS Acquisitions and ERM Interoperability

• Allow for the exchange of a core set of financial data between the
  ERM and the ILS
• Facilitate collection analysis by providing data for Cost-per-Use
  calculations
• Advantages
    - Automate harvesting of data for collection analysis
• Challenges
    - Identifiers
    - Cost allocation for packages
• Status: Beginning stages
Summary

• An ERM is intended to be a single site to access all there is to know
  about an e-resource
• As such, the data needs are varied and complex
• DLF/ERMI data dictionary lists 315+ data elements and 25+ entities
• The data comes from many sources
    - Providers, agents, knowledge base vendors, consortia
• It is unlikely that one source will supply all data
• Some automated feeds exist today and many more are possible
• Standards are key to interoperability and smooth data exchange
SUSHI




        Thank you!

           Oliver Pesch
        opesch@ebsco.com