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Assistant Security Director in NYC Resume Jose Lugo

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Assistant Security Director in NYC Resume Jose Lugo Powered By Docstoc
					JOSE A. LUGO JR.
Address: Island Park, New York 11558
Phone: 646-226-3321 E-mail: lugo_j@verizon.net

               ASSISTANT SECURITY DIRECTOR  SECURITY MANAGER  SITE MANAGER

Dedicated, strong-minded, and results-focused professional, with progressive years of experience in security
industry, coupled with outstanding ability to use independent judgment and exercise considerable restraint
under stressful situations. Equipped with proficiency in developing, implementing, and evaluating safety and
security procedures governing employee and asset protection. Earned recognition for promoting and
maintaining a work environment that values and reinforces excellent customer service, problem-solving, and
collaboration across the office. Resourceful in implementing operational improvements and developing
challenging projects.

KEY STRENGTHS

    Security Services and Programs      Security Training Programs      Communication and Interpersonal Skills
    Security Policies and Procedures       Facility Management             Leadership and Development
            Security Staffing           Operations Administration           Performance Management

PROFESSIONAL EXPERIENCE

SECURITAS SECURITY SERVICES  New York, NY
 Director, Training and Development                                                                  2008 2010

     Administered the planning, designing, coordinating, and delivering of training development programs to
      meet company objectives
     Completed comprehensive needs analysis studies to pinpoint operational discrepancies and training needs,
      as well as to devise approaches and method of delivery
     Adopted innovative ideas in designing the training curriculum for subsidy-based programs obtained from
      local government agencies
     Oversaw the entire phase of an Internet-based Learning Management System (LMS) for the New York City
      region
     Led efforts in ensuring compliance and proper documentation of legal and company-mandated training
      requirements

    Account and Branch Manager                                                                       2002 2008

     Achieved profitability objectives for a $4M to $6M annual budget through direct management of business
      portfolio
     Performed human resources functions, including the recruitment, selection, orientation, training, and
      development of 150 high-caliber security officers for a 7,000 hours per week client portfolio
     Generated and managed annual budget in accordance with company objectives, which resulted in a 10%
      annual profit gain
     Attained a 2% decrease to unbilled labor costs by guaranteeing effective handling of scheduling and payroll
      records
     Received numerous awards and commendations, including NYNJ Region Double 10 Club Award, Branch
      Level; NYNJ Region Net Change Award, Branch Level; NYNJ Region Outstanding Year Award, Branch
      Level; and NYNJ Region Cash Flow Award, Branch Level

AMSTERDAM NURSING HOME CORPORATION  New York, NY
 Assistant Director, Security                                                                        1999 2002

     Rendered direct supervision to a 544-hour-per-week contract with 15 security company personnel
     Performed extensive internal investigations of theft and other related issues
     Proficiently handled budgetary issues pertaining to security, video camera equipment, and alarm detection
      systems

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JOSE A. LUGO JR.
Address: Island Park, New York 11558
Phone: 646-226-3321 E-mail: lugo_j@verizon.net

EARLIER EXPERIENCE

MCDONALD’S RESTAURANT  New York, NY
 Swing Manager

NEW YORK CITY POLICE DEPARTMENT  New York, NY
 Detective Investigator

NEW YORK CITY POLICE HOUSING AUTHORITY DEPARTMENT  New York, NY
 Police Officer

EDUCATION

Bachelor of Science in Criminal Justice
JOHN JAY COLLEGE OF CRIMINAL JUSTICE  New York, NY

Associate of Science in Police Science
JOHN JAY COLLEGE OF CRIMINAL JUSTICE  New York, NY

CERTIFICATIONS

American Heart Association, First Aid, CPR/AED  2012
General Topics Security Guard Instructor, State of New York, Division of Criminal Justice Services  2008

AFFILIATION

American Society for Industrial Security (ASIS)




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DOCUMENT INFO
Description: Jose Lugo is a dedicated, strong-minded, and results-focused professional, with progressive years of experience in the security industry, coupled with outstanding ability to use independent judgment and exercise considerable restraint under stressful situations.