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VIEWS: 9 PAGES: 28

									Personal Navigation System
         for Tourists

                      Mooshir Vahanvati
                    Nagraj .K. Palwencha
                          Parag Agarwal
                            Nikhil C. Rao
                             M. Sreekant
         Problem Definition
• Develop a system that provides the
  information ‘how to go from one place to
  another’ to a tourist.
• This system can be embedded in a cell
  phone or we can build a new palm device.
                    Definitions
• tour·ist    n.
  – One who travels for pleasure.
• nav·i·ga·tion n.
  – The theory and practice of navigating, especially the
    charting of a course,
• in·for·ma·tion n.
  – Knowledge of specific events or situations that has
    been gathered or received by communication;
    intelligence or news.
  – A collection of facts or data: statistical information.
  – The act of informing or the condition of being
    informed; communication of knowledge.
Redefining and Understanding the
            Problem
• Expected User Types
  – Foreign tourists
     • Very little familiarity with the country, language and city
  – Indian tourists
     • Can understand the language; fair amount of familiarity with
       the means of transport available
• Expected Age Bands
  – ~20 years
     • Young; Ba{ck}{g}(?)-packers
     • Comfortable with any form of transport
  – ~35+ years
     • Hired transport preferred
User Study
              Focus Group
• Conducted user studies involving ~12
  people
• ‘Foreign tourists’ is our focus group
  – More challenging problems (from a design
    point of view)
  – More likely to go in for such a device because
    of feeling of isolation
  – Unfamiliarity with the local language
                  User Study
• Carren, 23
• Sweden
• College graduate
• Not a frequent traveller
• Does not carry her mobile
  on vacation
• Prefers taxis to trains,
  buses
• Cumbersome to figure
  out which bus/train to
  catch
User Study
     • Suk Joe, 24
     • Korea
     • Graduate student
     • 4 days in Mumbai
     • First time traveler
     • Incompatible mobile phone
     • Broken English makes it
       difficult to communicate
     • Travels by taxi
     • Cheated by taxi drivers
     • Would like to travel by
       bus/train if more information
       were available
                  User Study
• D. Haynes, 38
• Germany
• Yoga Teacher
• 4 days in Mumbai
• Frequent traveller
• Uses mobile as a storage
  device
• Likes walking; has used
  taxis, buses and trains
• Cheated by taxi drivers
  many times
   Inference from User Studies
• Stay in Mumbai for a short time (3-5 days)
• Interacting with locals usually a problem
  for those not well-versed in English
• Macro-planning is done through the
  internet (www.lonelyplanet.com) and from
  asking friends
• Micro-planning (local travel plans) are
  made by asking Hotel receptionists and by
  referring to guide books
  Inference from User Studies
• Taxi is the most preferred medium of
  transportation – but mainly because of
  lack of information about other media
• Understanding bus numbers was a
  common problem among foreign tourists
• Restricted to South Bombay because of
  lack of information about other areas
  (Bandra!)
• Mobiles mostly used as a storage device
Persona
    •   Marc Peugot, 26
    •   France
    •   In Mumbai for 4 days
    •   Does not know any Indian
        language; not too comfortable with
        English
    •   High school math teacher
    •   Did not bring his mobile to India
    •   Uses a travel guide and a map of
        Bombay to travel
    •   Prefers taxis and autos because
        he does not know about trains and
        buses
    •   Does not understand taxi meters
    •   Does not like to ask for help;
        believes in doing things on his
        own
             Problem Scenario
0830, January 9th (Monday)
• Marc wakes up and has
  breakfast. The Mumbai
  Festival is going on and
  the Hotel provides him
  with a schedule of the
  days events
• He looks at his map of
  Mumbai and locates the
  places on the Map
• Marc marks events that
  interest him and off he
  goes to the city
           Problem Scenario
0930
• He catches an auto-rickshaw and asks him to
  take him to town! Little does he know that these
  “funny” vehicles do not travel to his intended
  destination
1025
• The auto driver drops him off at the Sion station,
  citing some engine problem
• He suggests Marc take a taxi to the NCPA and
  says that it is only a couple of minutes away
           Problem Scenario




1035
• Poor Marc is forced to take a taxi; and to make
  things worse, he is stuck in bumper to bumper
  traffic
Problem Scenario
        1210
        • He finally reaches the
          NCPA for the
          Exhibition; bad luck
          Marc! It is too late…
          they just closed the
          gates
        • If only he had gotten
          here a little earlier!!
            Problem Scenario
1245
• He finds a place to
  eat near the NCPA
  and revises his
  itinerary for the rest of
  the day
• Next in line, the
  dance performance at
  Kala Ghoda at 1:30
Problem Scenario
        1315
        • Frustrated from his
          traveling experience so
          far, he resorts to asking
          the restaurant proprietor
          for directions to Kala
          Ghoda
        • The proprietor gives him
          directions but Marc gets
          lost because he doesn’t
          know the nuances of
          street nomenclature in
          Bombay… oops, Mumbai!
             Problem Scenario
1355
• Finally, Marc gets to Kala Ghoda. He has missed a
  couple of performances already and quickly takes his
  seat
1630
• The entertaining dance performance comes to an end.
  Next stop, the famous Gateway of India!
• Luckily for Marc, he finds a small group of French
  tourists who are with a local guide. He joins them as they
  stroll down to the Gateway of India
• Marc spends the evening at the Gateway of India with
  his new friends!
             Problem Scenario
1750
• It is time to head back to
  the hotel; The guide
  suggests he take bus
  number 28 to Churchgate
  station and go to Andheri
  by train
1800
• Marc arrives at a bus stop
  but can’t understand the
  numbers as they are in
  Marathi!
• Frustrated, he decides to
  take a taxi to the station
Problem Scenario
        1820
        • On reaching the
          station, the driver
          beckons him to pay
          more than the meter
          reading
        • Reluctantly, Marc
          agrees and makes his
          way to the ticket
          counter to buy his
          ticket
             Problem Scenario
1830
• Marc is caught in rush
  hour traffic and with what
  seems to be a
  humungous effort, gets
  into the crowded train
2000
• He is back in his room
  and is exhausted from his
  traveling!
Our Solution!
        Design Considerations
•   Affordability
•   Multilingual and graphic in nature
•   ‘Zero Learning Curve’
•   Small, light and robust
•   Online service (connectivity to GSM
    network)
A sneak peek!
A sneak peek!
          Thank you!

        Acknowledgements
We thank Prof. Anirudha Joshi and our TA,
             Timma Reddy.
Questions?

								
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