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					School of Hospitality, Tourism
     and Culinary Arts




                                 2012
                             BEST IN CLASS



An abundant zest for life, a passion for people and a palette for the finer things in life – if
these attributes describe you, then you may be a perfect fit for a career in the dynamic
hospitality and tourism industry.


The global economy today is heavily anchored in the services sector. As such, the hospitality
and tourism industry is a burgeoning market for graduates with the right qualifications.
Credited with being the largest and fastest growing industry in the world, the international
hospitality and tourism industry presents a wide array of exciting career opportunities, in
areas as diverse as travel and recreation management; event, convention and exhibition
management; hotel, resort and club operations; culinary arts and food services; and
entertainment and sports.


For over 25 years, Taylor’s School of Hospitality, Tourism and Culinary Arts (TCHT) has been a
leader in hospitality and tourism education and training. As the largest and most established
hospitality and tourism management school in Southeast Asia, we take pride in consistently
producing high caliber, industry-ready graduates who can deliver excellent performance
in their workplace. Our quality and commitment are reflected in the 60-plus awards our
institution, faculty and students have received over the years, including the PATA (Pacific
Asia Travel Association) Gold Award 2008 (Education & Training), and HAPA (Hospitality Asia
Platinum Awards) Hospitality School of the Year 2007/08 and Honorary Award for Hospitality
Education Excellence 2010-2012.


We offer a full range of hospitality and tourism courses, from certificate up to the Master’s
degree level, as well as a host of continuing professional education courses. The industry-
acclaimed diplomas and degrees in culinary arts, hospitality management and tourism
management are offered in collaboration with our renowned French partners – the Academie
de Toulouse (ADT) and the University of Toulouse (UOT), France’s second oldest and second
largest university. This successful partnership spanning over two decades provides students
with the best educational opportunities. Graduates of the degree programmes will not only
be awarded two qualifications from Taylor’s and UOT, but they will also experience cutting-
edge teaching and learning methods applied in both Asia and Europe.
                                                                                                                                         1




                                                                   We focus on enriching our students’ education and broadening
                                                                   their horizons through out of classroom activities, such as study
                                                                   tours, real-world projects and local and overseas internships,
                                                                   made possible through the close bonds we maintain with
                                                                   industry leaders. In addition, hundreds of industry professionals
                                                                   from various organisations visit our school annually to share their
                                                                   expertise and experiences.


                                                                   I would like to extend a warm invitation to all of you to explore
                                                                   the various course options and career paths that we offer at TCHT.
                                                                   Our doors are always open, and our counsellors ever-ready to
                                                                   guide you in your educational pursuits.


                                                                   A world-class education. An experienced team of faculty members.
                                                                   A distinctive learning environment second to none. You will find
                                                                   all these and more at Taylor’s School of Hospitality, Tourism &
                                                                   Culinary Arts. Chart your future with us today and become an
                                                                   outstanding hospitality and tourism leader of tomorrow.


                                                                   Professor Dato’ Dr Hassan Said
                                                                   Vice Chancellor & President
An abundant zest for life, a passion for people and a palette
for the finer things in life – if these attributes describe you,
2
                                                     TAYLOR’S UNIVERSITY




    At Taylor’s University we are constantly aspiring towards a culture of
    academic excellence while at the same time ensuring our students
    receive a well-rounded education. From humble roots when we
    started in 1969, our founders had a vision of an institution that is
    synonymous with teaching excellence and capable of producing
    students with highest merits. This philosophy is practiced at every
    level of our organisation from our teaching faculty to management
    of campus facilities and last but not least into the psyche of our
    students so that they are armed with the right knowledge to make
    their mark in their respective career fields.


    As facilitators of a sound educational framework, our aim and
    focus is to prepare individuals to take their place as contributing
    members of the community. We believe that we play a significant
    role in developing the nation’s youth into balanced yet competitive
    human capital capable of playing their role in the development of
    the country.


    Today, we are recognised as one of Malaysia’s most successful            This success has not gone unnoticed. We have under our belt various
    and reputable private institutions of higher learning with over          accolades that have further cemented our strong position in the
    65,000 graduates. This reputation was carved by via our top-notch        education industry. Our highest achievement is the official upgrade to
    programmes and experienced lecturers.                                    University status. This recognition is a driving force for us to uphold the
                                                                             quality of our teaching to meet Malaysia’s agenda for a world-class, high
                                                                             income economy.
                                                                                                                                                          3




The Taylor’s Pledge

    WISDOM is the culmination of vast knowledge. With it comes the ability to make sound judgment and decisions.

    INTEGRITY is about right values and morals in life. It is the backbone that upholds strong and positive character.

    EXCELLENCE is quality beyond experience. It is concerned with achieving the highest standards and outperforming the rest.


The Pathway

As an award winning University, we are proud to offer our students                Students have the opportunity of selecting from a wide range of
programmes at various foundation, diploma, undergraduate, postgraduate            options that will prepare them, upon graduation to take their
and professional levels benchmarked against the highest international             productive place as leaders in the global community. Whether your
standards.                                                                        interest lies in professional courses (Accounting, Law, Engineering),
                                                                                  the arts (Communications, Design), business (Marketing, Hospitality)
We have continuously provided excellent services to our students in terms         or the sciences (Medicine, Biotechnology), our programmes are
of diverse study options, relevant curriculum and teaching methods, on-           conducted in collaboration with top-rated partner universities and
going partnerships with leading universities worldwide, strong industry           multi-national companies.
linkages and industry-relevant facilities.




Awards
We have garnered numerous awards and accolades at national and international levels. Some of our most recent recognitions are:


 2011
• Gold Award at the Putra Brand Award ‘The People’s Choice’ for Education and Learning category
• Gold Award as Reader’s Digest Trusted Brand Award for Private University/College category
• Long Term Research Grant Scheme (LRGS) of RM9million by Ministry of Higher Education (MOHE)


 2010
• Gold Award at the Putra Brand Award ‘The People’s Choice’ for Education and Learning category
• Ranked ‘Tier 5: Excellent’ in the MQA Rating System for Malaysian Higher Education Institutions (SETARA)


 2009
• Most Popular Student Choice of College/University by Trendence*
• Most Popular Student Choice of College/University in Business/Accounting Management, Law, Hospitality
 & Tourism and Pre-University Studies by Trendence*


 2008
• Brand Excellence Award (Services) by the Ministry of International Trade & Industry Malaysia (MITI) in
 recognition of industry excellence
• PATA (Pacific Asia Travel Association) Gold Award in Education and Training category
• Most Popular Student Choice of College/University by Graduates to Industry (GTI)*
• Industry Excellence for Education Award 2008 (first runner-up) by the Malaysia Canada Business Council



* Europe’s leading consultancy on employer branding and recruitment research
   4
                                                                      WELCOME TO
                                                        THE AWARD WINNING SCHOOL
                                                              ASIA’S FINEST HOTEL SCHOOL BY 2015




Culinaire Malaysia (FHM) 2011




Honorary Award - Hospitality Asia Platinum Awards 2010-2012                      Taylor’s Team Scores Big Win at Culinaire Malaysia 2009
                                                                                                                                                                       5
                                                INTERNATIONALLY RENOWNED
                    TAYLOR’S SCHOOL OF HOSPITALITY, TOURISM AND CULINARY ARTS


           Taylor’s School of Hospitality, Tourism and Culinary Arts is a school of high
           international renown and acclaim. From our staff to our facilities, you’ll find
           the best training experience the world of Hospitality & Tourism has to offer.


           We are well known for our teaching faculty, which comprises more than
           100 full-time local and expatriate lecturers with a wealth of international
           experience to offer. The quality of our programmes have attracted students
           from all over the world – we currently have students from over 30 countries
           and are also affiliated with more than 10 foreign universities that give
           students the option of international articulation.


           Our sterling reputation allows us to command strong collaborations with
           world class companies such as international hotels and famous restaurant
           chains, to provide students with excellent internship and industrial training
           options. Taylor’s training facilities is one of the best in the country, set within
           a new, state-of-the-art tropical campus. Our facilities closely simulate the
           working environment in leading hotels and restaurants.


           Best of all, our programmes are a result of a close partnership with the
           Academie de Toulouse and the University of Toulouse from France. In fact,
           when you graduate from Taylor’s, you’ll be receiving the same honour and
           accolade as you would by graduating from the renowned university in France.


           As a testament to our prestige and reputation as the leading School of Hospitality, Tourism and Culinary Arts. Some of these significant
           milestones include:




   Over 6,000             Largest               Most             Winner of            Honorary         Winner of        Winner of            Winner of         Winner of
   graduates           Hospitality &       Outstanding         1st Runner-             Award         12 medals in      20 medals in       2 gold medals       3 medals in
employed by over     Tourism School           Catering         Up and Best          - Hospitality     Food Hotel    Culinaire Malaysia      in Creative        Malaysian
 500 hospitality,       in Malaysia       Team - Winner          Appetiser         Asia Platinum      Asia (FHA)     2009, including           Pastry        International
  foodservice        (acknowledged         of 29 medals       Award in Meat        Awards 2010-          2010         defending the        Competition      Halal Showcase
  and tourism              by the           in Culinaire        & Livestock             2012                          champion for              2009            (MIHAS)
companies across         Malaysian        Malaysia (FHM)      Australia (MLA)                                          Dream Team                          Apprentice Chefs’
  35 countries            Book of               2011             Black Box                                              Challenge                            Competition
                         Records)                             Challenge 2011                                                                                      2009



    Winner of         Winner of              Winner of               Winner of               Hospitality         Only institution          Winner of            Regional
   4 medals in        PATA Gold             2 medals in             11 medals in          School of the Year    from Malaysia to        3 Best Research        Centre for
  12th Penang        Award 2008            FHA Culinary          Culinaire Malaysia          2007-2008          be finalists in the      Paper awards         Excellence in
     Battle of                            Challenge 2008           2007, including        – Hospitality Asia     World Gourmet         (2nd Asia Pacific       Hospitality
    the Chefs                                                       Champion of           Platinum Awards       Summit Culinary       CHRIE Conference         & Tourism
  Competition                                                     the Dream Team                2007              Institution of       and 3rd National      Education 2002
      2009                                                           Challenge                                   the Year Award       Tourism Educators
                                                                                                               (2002, 2003, 2004,         Conference)
                                                                                                                   2005, 2007)
6
                                                                              ONE PROGRAMME,
                                                 HONOURS FROM TWO CONTINENTS




    France is the world’s leading tourist destination, attracting more than
    70 million tourists every year. It is a country that is renowned for its art,
    culture, high fashion and culinary delights. People flock from all over
    the world to enjoy the beauty of its famous landmarks, refined culture
    and delectable food. This gives France an advantageous position in
                                                                                                                                                          Malaysia
    being able to offer the best training in hospitality and tourism.


    France has some of the oldest universities in the world, which have
    long and illustrious histories. The University of Toulouse is among one
    of these renowned institutions, being in fact, the second oldest and                                          France
    largest university in France. The hospitality and tourism programmes
    offered at Toulouse is indisputably one of the best in the world, and
    Taylor’s in partnership with Toulouse, offers students the same high
    quality training here in Malaysia.


    At Taylor’s you’ll be training as if you were at one of France’s top
    universities. Taylor’s and Toulouse enjoys a close and equal standing
    partnership in offering world-renowned and internationally recognised
    diplomas and degrees in hospitality and tourism. Graduates from
    Taylor’s will receive equal recognition and certification from both
    Taylor’s and the University of Toulouse.




    A TOP RATED FRENCH DEGREE

    The University of Toulouse (UOT)                                                                   Academie de Toulouse (ADT)
       Established in 1229, UOT is the 2nd largest university in France.                                 ADT is a division of the French Ministry of Education
       Its Hospitality and Tourism Management degrees are ranked in top                                  The Academie is ranked as one of the best in France for Hotel and
       positions by French professionals.                                                                Tourism studies.
       Highly sought-after degree with more than 600 applicants each year                                Diplomas are attested by the French Ministry of Education.
       but only 80 seats available.                                                                      Taylor’s close collaboration with France has garnered scholarship awards
       Degrees are accredited by the French Ministry of National Education.                              for students to pursue degrees at UOT.
       A l l p r o fe s s o r s a re e x p e r t s i n t h e i r f i e l d s a n d h a v e g r e a t
       international recognition.
                                                                                                                                           7
                                                        STAY AHEAD WITH
                                    TAYLOR’S GRADUATE CAPABILITIES



                                                              1
A student who has achieved optimal performance is one
who is a sum of many parts – a fine balance between
academic, non-literary pursuits and a healthy dose of
street smarts. At Taylor’s we strive to prepare students to
possess the right outlook for post-university life as they
make their entry into “the real world” environment. In
order to achieve this, the Taylor’s Graduate Capabilities
                                                              Get a head start
                                                                                              Foundations and skills for
are embedded into every aspect of academic life to ensure     with a solid                    lifelong learning
that all graduates are prepared to secure a bright future.
                                                              foundation                      • Learns autonomously
                                                                                              • Able to acquire and manage information
                                                                                              • Ability to comprehend a wide variety of
                                                                                                literature
                                                                                              • Awareness of current global issues




2
                                                                                              Problem solving skills
                                                                                              • Defines issues and analyse problems
                                                                                                comprehensively
                                                                                              • Applies knowledge effectively and
                                                                                                applies theory to practise
                                                                                              • Able to arrive at workable and effective
                                                                                                solutions
 Stand out with
 professionalism                                               Communications skills
                                                               • Ability to speak and write well
                                                               • Able to organise synthesize and
                                                                 present information effectively

                                                               Interpersonal skills
                                                               • Ability to manage time effectively
                                                               • Understands the role of personal
                                                                 image and professionalism at work
                                                               • Works independently in context of
                                                                 tasks to be complete




                                 3 Stay on top and
                                                               Cosmopolitan thinking and
                                                               intercultural competence
                                                               • Forms opinion and articulates views
                                                                 from a global perspective
                                                               • Awareness of and sensitivity to
                                                                 cross-cultural differences

                                   be in demand                Interpersonal skills
                                                               • Works with others in a team
                                   with qualities              • Able to assume leadership in small and /
                                   sought after                  or big groups

                                   by employers                Technology savvy skills
                                                               • Effective use of ICT and related
                                                                 technologies
8
                                                          LEARNING
                                         BEYOND THE CLASSROOM

                                                                                      Getting Dirty for a Good Cause
                                                                                      Students rolled up their sleeves and got their hands
                                                                                      dir ty as volunteers at Zoo Negara. The voluntary outing
                                                                                      gave them a chance to fill the shoes of zoo caretakers
                                                                                      for a day and to appreciate the environment through
                                                                                      experiential learning.




    Discovering Beverages of the World
    The World Beverages Exhibition organised by Bachelor of Hospitality
    and Tourism Management students offered an enlightening exposition
    on different alcoholic beverages from around the world.




                                                 Going on a Culinary Adventure with
                                                 Eminent Chef Robert Danhi
                                                 Students had an amazing opportunity
                                                 to work alongside famous Chef Robert
                                                 Danhi to recreate some of his signature
                                                 dishes at a special event themed A
                                                 Journey through Southeast Asia with
                                                 Chef Robert: Traditional Flavours with
                                                 Contemporary Approach.                             Training Leaders of the Future
                                                                                                    Student s lear n e d to s trength en th eir
                                                                                                    interpersonal and leadership skills during
                                                                                                    a weekend experiential training camp
                                                                                                    themed ‘Building Champion Leaders’. The
                                                                                                    two-day event conditioned positive values,
    The Chef in Black Inspires Young
                                                                                                    effective interpersonal communication,
    Culinary Minds of Taylor’s
                                                                                                    teamwork, problem solving and good
    Celebrity Chef Emmanuel Stroobant of
                                                                                                    leadership skills in students.
    the ‘Chef In Black’ fame, visited Taylor’s
    and gave students an inspiring talk on
    the impacts of globalisation on current
    culinary trends. The famous chef shared
    his personal experiences and offers
    with students.
                                                                                                                                             9




                                                                                                           Globetrotting Students - Egypt
                                                                                                           To enhance their tour management
                                                                                                           skills, Tourism Management students
                                                                                                           organised a trip to Egypt. They
                                                                                                           liaised with operators, planned the
                                                                                                           itinerary and handled every aspect
  Globetrotting Students - India
                                                                                                           of the tour themselves.
  Tourism Management students also had the opportunity
  of managing an entire trip to India themselves. They
  planned and executed a tour package that included
  visits to famous landmarks and tourism institutions, plus
  inspections of top local hotels.




THE FRENCH CONNECTION

  Residency Programme in France
  Degree students will undergo a study trip to France that is
  co-organised and hosted by the University of Toulouse,
  France. The residenc y programme includes seminars,
  management games and study trips to discover various
  forms of tourism.




                                                                Getting to Know France
                                                                A group of final-year bachelor’s degree students spent wonderful days
                                                                in France, exploring the world’s most popular tourist destination.




                                                                                        Exploring French Horizons
                                                                                        A study tour to France enabled students to
                                                                                        immerse themselves into the intriguing French
                                                                                        culture and way of life, as well as engage in
                                                                                        cultural and knowledge exchange with students
                                                                                        from the University of Toulouse.
10
                                                       FIRST MODERN TROPICAL
                                                               UNIVERSITY CAMPUS




                                                                                                    Thyme Restaurant                          Wine Cellar




                                              Tangerine Deck



 Integrated Campus Experience

 Our award winning** campus is set on 27 acres of tropical greenery
 and built around a 5.5 acre lake. It addresses the needs of traditional
 and non-conventional students through an integrated community                                                          Truffles Restaurant                          Wine Lab
 that is ecological and conducive for learning and leisure. This campus
 boasts world-class educational facilities and amenities that prioritises
 the needs of our students.                                                       Accessibility

 Students can take advantage of the amenities offered including a                 Nestled between the thriving townships of Subang, Sunway and Puchong,
 student accommodation, our own hotel called Ruemz, a clinic, banks,              the campus gives students convenient access to a range of services. This
 food outlets, convenience stores, a student life centre, sports arena            ideal location gives students easy access to various attractions within the
 and multi-purpose hall. There are also general learning resources such           townships. There are retail outlets, hypermarkets, shopping complexes,
 as a library, computer labs, lecture theatres and laboratories.                  hospitals, banks, places of worship and many other conveniences. For
                                                                                  leisure, students can head to theme parks and cinemas as well as F&B
                                                                                  outlets and family orientated entertainment outlets.


                                                                                  Moving forward, our aim is to continuously look towards enhancing our
                                                                                  campus to ensure our students are surrounded in an environment that is
                                                                                  not only comfortable but also conducive.




                                   Culinary & Bar Theatre




                                                                                 Tourism Practical Rooms


                                                                                                                                                       Hotel Suite

                                           Culinary Suites


 ** 2011 Gold Award in Category 5 (Education) by PAM (Pertubuhan Akitek Malaysia) & 2011 Global Interior Design Award
                                                                                                                                                                     11
                                                              OUR GRADUATES SPEAK


                                                                                    Taylor’s provides a good education. A lot
                                                                                    of people know about Taylor’s and they
                                                                                    know it has a certain standard. In fact, it is
                                                                                    because I’m an alumnus of Taylor’s that I was
                                                                                    considered for my current job at The Datai.
                                                                                    They were looking preferably for a Taylor’s
As we were in the first batch, many things                                          graduate with a French background.
were on trial basis however, it provided a
good theoretical foundation as it was quite                                         CHEF RAYMOND SIEK
challenging back then….and of course, it is                                         Area Executive Chef
those challenges that keep you going.                                               Lalu Hotel
                                                                                    Taiwan
ANDREW QUAY                                                                         Year of Graduation: 1997
Director of Human Resources
Shangri-La International , Hong Kong                                                Taylor’s provided me with an excellent kick
China                                                                               start into the world of Hospitality & Tourism.
Year of Graduation: 1989 (First Graduating Class)                                   This growing industry untolds plenty of career
                                                                                    opportunities locally and abroad.

                                                                                    SVEN SCHNEIDER
                                                                                    Managing Director
                                                                                    Schneider Worldwide Sdn Bhd
                                                                                    Malaysia
                                                                                    Year of Graduation: 2002




                                 Studying at Taylor’s was a great experience.                                       Work hard, it pays off. Get your basics
                                 I graduated equipped with the right                                                absolutely right. Improve your communication
                                 knowledge, skills and attitude ready to take                                       skills. Learn to smile at and greet strangers.
                                 on the working world. My Degree provided                                           Read, read and read. Industrial training is
                                 me with a platform to establish a career in                                        the only place to learn the real operations
                                 Asia – it opened my mind on the ways in                                            before starting your real job. Acquire
                                 which the Asian market and its people works.                                       critical thinking.

                                 ARNAUD LACOURT                                                                     AJIT STANLEY KHAN
                                 Sales Manager                                                                      All Day Dining Manager
                                 Classic Fine Foods                                                                 Le Meridien, Qingdao
                                 Indonesia                                                                          China
                                 Year of Graduation: 2006                                                           Year of Graduation: 2007

                                 Working within the Airlines industry has                                           My education at Taylor’s provided me with a
                                 given me the opportunity to see the world,                                         solid foundation in pursuing a career in the
                                 and even rub shoulders with famous people!                                         hospitality industry. Being a Maldivian, my
                                 My Hospitality & Tourism degree provided                                           internship experience at Carcosa Sri Negara,
                                 me with the perfect foundation towards an                                          Kuala Lumpur provided me with valuable
                                 exciting career path.                                                              insight and exposure of what it feels like to
                                                                                                                    work in a foreign culture.
                                 EVELYNE LEONG
                                 Manager                                                                            ABDULLA ZAMIR
                                 LilliPutt Pte. Ltd.                                                                General Manager
                                 Singapore                                                                          Holiday Island Resort, Maldives
                                 Year of Graduation: 2004                                                           Year of Graduation: 2002


                                 Education gave me a basic foundation. In the                                       Studying at Taylor ’s gave me plenty of
                                 working place, the most important factors                                          memorable experiences – it ranges from
                                 are the desire and initiative to learn by asking                                   meeting great people to acquiring valuable
                                 questions and maintaining a proactive mind.                                        knowledge and skills. If you dream about
                                                                                                                    being a successful hotelier, the hospitality
                                 WESLEY PEY BOON SIONG                                                              programme at Taylor’s will definitely set a
                                 Senior Sales Manager                                                               pathway for you.
                                 Marina Mandarin
                                 Singapore                                                                          ANGELINE WIBOWO
                                 Year of Graduation: 1994                                                           Guest Relations Manager
                                                                                                                    Mandarin Oriental Hotel, Indonesia
                                                                                                                    Year of Graducation: 2001
12
                                            PROFESSIONS IN DEMAND



     TRAVEL MANAGEMENT                        EVENTS, CONVENTIONS /           HOTELS, RESORTS,
     • Tour Operator                          EXHIBITIONS                     CLUBS
     • Tour Manager                           • Convention Services Manager   • Executive Chef
     • Destination Development Specialist     • Convention / Events Planner   • Pastry Chef
     • Travel Consultant                      • Conference Planner            • Director, Food & Beverage
     • Travel Journalist                      • Event Manager                 • Front Office Manager
     • Tourist Bureau Manager                 • Events Director               • Executive Housekeeper
     • Travel Agency Manager                  • Exhibition Manager            • Restaurant Manager
     • Incentive Specialist                   • Meeting Planner               • Rooms Division Manager
     • Travel Retail Management               • Special Events Manager




                                                                                                         FOOD SERVICE INDUSTRY
                                                                                                         • Food Production Manager
     NATURAL & MAN-MADE
                                                                                                         • Product Development Manager
     ATTRACTIONS
                                                                                                         • Business Development Manager
     • Theme Park Manager
                                                                                                         • Director of Catering
     • Resident Camp Manager
                                                                                                         • Director of Operations
     • Interpretive Specialist
                                                                                                         • Outlet Manager
                                                                                                         • Food Service Manager
                                                                                                         • Food & Beverage Manager
     ENTERTAINMENT & SPORTS                   ANCILLARY SERVICES                                         • Club Manager
     • Sports & Recreation Manager            • Human Resource Manager                                   • Executive Chef
     • Entertainment Manager                  • Purchasing Manager                                       • Sous Chef
     • Gaming Manager                         • Cost Control Manager                                     • Food Stylist
     • Dive Instructor                        • Director of Marketing                                    • F & B Consultant
                                              • PR Manager                                               • Entrepreneur
                                              • Customer Service Manager                                 • Food Marketing
                                              • Training Manager                                         • R&D Chef
     TRAINING, EDUCATION                                                                                 • Kitchen Consultant
                                              • Safety & Security Manager
     & RESEARCH
                                              • Business Development
     • Research Consultant
                                               Manager
     • Lecturer
                                              • Sales Manager
     • Trainer / Instructor
                                              • Advertising & Promotions
     • Research Manager
                                               Manager
                                                                                                                            13
                                   PROGRAMME PATHWAY
         HOSPITALITY, CULINARY ARTS & TOURISM STUDIES


                                   PhD in Hospitality and Tourism


                     Master in International Hospitality Management


  Bachelor of       Bachelor of
 International     International
    Tourism           Tourism               Bachelor of              Bachelor of
 Management        Management              International           Culinary Arts &                           Bachelor of
     (Hons)            (Hons)               Hospitality             Foodservice                            Science (Hons)
                                           Management               Management                              (Culinology®)
   Travel &
                     Events                   (Hons)                   (Hons)
  Recreation                                                                                Advanced
                   Management
 Management                                                                                 Diploma in
                                                                                           Patisserie &
     Year 3           Year 3                       3
                                              Year 3                   Year 3              Gastronomic         Year 3
     Year 2           Year 2                  Year 2
                                                   2                   Year 2                Cuisine           Year 2
     Year 1           Year 1                  Year 1
                                                   1                   Year 1                 Year 1           Year 1




   Diploma in                               Diploma in                                                         Taylor’s
                                                                     Diploma in
Tourism & Events                            Hospitality                                                     Foundation in
                                                                    Culinary Arts
                                           Management                                                     Science /A Levels
                                                                                                           / SAM / CPU / IB
     Year 2                                   Year 2                   Year 2                               / UEC / STPM /
                                                                                                          other equivalent
     Year 1                                   Year 1                   Year 1                                qualification




                         SPM, O Levels/equivalent with 3 credits or SPM with 1 credit and
                      SKM III or SPM with 1 credit and Taylor’s Certificate in Hotel Operations or
                                  SPM with 1 credit and Certificate in Travel / Tourism




                                                   Academic Partners
14
                                                          DIPLOMA IN
                                                    TOURISM & EVENTS*

     The Diploma in Tourism and Events is a full-time programme.                         The Diploma in Tourism and Events prepares students with
     The curriculum has been strengthened with international and local                   technical knowledge and skills in fields of both Tourism and
     content to fully prepare graduates to work in different parts of the                Event Management. Students are trained to achieve high
     world.                                                                              standards professional executive competencies in areas
                                                                                         of travel and tour operations, transports management,
     Upon completion, students will gain advanced standing into Year 2                   incentive tours, business events, sales and customer services.
     of the degree programme.                                                            Study tours to local and South-East Asia destinations as well
                                                                                         as events participation are included in the programme.




                                                             Assessment
                                                             Students are continuously assessed through class tests, assignments and projects
                                                             throughout the programme. In Year 1, this constitutes 50% with the Year End examination
                                                             contributing the other 50%. In Year 2, the continuous assessments contribute 25% while
                                                             75% of total marks go to the Year End Examination and a Final Exam.
                            Improve your English
                             at Taylor’s Language
                                 Centre (TLC).               Entry Requirements
                                                             • Sijil Pelajaran Malaysia (SPM)/Other                      :
                                                               equivalent qualifications                                     3 credits and a pass in Bahasa Malaysia/
                                                                                                                             1 credit with SKM III/1 credit with a
         Intakes                                             • Unified Examination Certificate (UEC) : Certificate in Hotel Operations
         January, May & August                               • O Levels                              : 3Bs
                                                                                                                             3 credits
                                                             Note: All information is correct at time of printing (November 2011) and is subject to change.




     * Pending MQA/MOHE approval.
                                                                                                                                                  15



                                                       PROGRAMME STRUCTURE
                                                       Diploma in Tourism & Events



Year 1                                                     Year 2
Term 1 (12 Weeks)                                          Term 4 (12 Weeks)
English for Academic Purposes                              Internship
Business of Hospitality and Tourism
Tourism Geography                                          Term 5 (12 Weeks)
Tourism Operations                                         Business Accounting
Malaysian Studies                                          Basic French 1
                                                           Tourism Marketing and Distribution
Elective 1                                                 Tour Packaging
Sports and Recreation                                      Tour Leading and Guest Experience                       2nd Year Advance Standing
                                                                                                                    Bachelor of International
Term 2 (12 Weeks)                                          Term 6 (12 Weeks)                                      Tourism Management (Hons)
Business Mathematics                                       Managing Organisational Functions                   (Travel & Recreation Management)
English for Specific Purposes                              Basic French 2
Tourism Destinations                                       Recreation Event Project                               2nd Year Advanced Standing
Culture and Heritage                                       Principles of Design for Events                          Bachelor of International
Introduction to Events                                     Current Issues in Tourism                              Tourism Management (Hons)
Bahasa Kebangsaan                                                                                                    (Events Management)
Elective 2
Business Writing

Term 3 (12 Weeks)
Fundamentals of Marketing
Airlines Reservation and Ticketing
Tour Planning
Meeting and Incentives
Islamic Studies (Muslim Students) /
Moral Studies (Non-Muslim Students)
                                                                 Diploma in Tourism & Events
Elective 3
Fundamentals of Food and Beverage                                               Work




                   Tourism Operations                            Meeting and Incentives            Tour Packaging
                   • Air, Land and Sea Transportation            •   Introduction to MICE          • Ticketing
                   • Aircraft and Airports                       •   Fundamentals of Exhibitions   • Sales Report
                   • World Airlines and Routes                   •   Planning a Meeting            • Forms of Incoming Tourism
                   • Airlines Business, Reservations and         •   Incentive Tours Operation     • Planning A Tour and Visit
                   Transportation                                                                  • Tour Guiding and Leading
                   • Ancillary Services                                                            • The Tourist Attractions
  16
                                                                             BACHELOR OF
                           INTERNATIONAL TOURISM MANAGEMENT (HONS)
                               (TRAVEL & RECREATION MANAGEMENT)
                                                   Brevet de Technicien Supérieur Tourisme K P/J PS(K A9388)11/13
                                                 Licence 3 Géographie Aménagement – Management et Ingénierie des Industries du Tourisme




             The International Tourism Management degree will equip
             graduates with the functional skills that are applicable to the
             tourism industry. It is aimed at cultivating productive leaders in
             the field of global travel and recreation management. The degree
             provides the essential training that will enable a successful
             career in coordinating positions in different service sectors.


             Career Prospects
             Graduates can look forward towards executive and managerial
             positions in various tourism fields, such as destination development
             specialists, travel consultant, tourism bureau managers, incentive-
             travel specialists, as well as careers in natural or man-made
             tourist attractions.


             Assessment
             Students are continuously assessed through class test, assignments
             and semester examination throughout the programme.




PROGRAMME STRUCTURE
Bachelor of International Tourism Management (Hons) (Travel & Recreation Management)

                                     Year 1                                                                                               Year 2
 Semester 1 (14 Weeks)                     Semester 2 (14 Weeks)                                       Semester 3 (14 Weeks)                   Semester 4 (14 Weeks)
 Business of Tourism and Hospitality       Principles of Accounting                                    Quantitative Methods                    Tourism and Hospitality Law
 English for Hospitality and Tourism       Business Communication                                      Tourism Information Systems and         Research Methodology
 Special Interest Tourism                  Destination Knowledge and Analysis                          e-Commerce                              French 1
 Travel Geography                          History, Arts and Culture                                   Principles of Marketing                 Entrepreneurship
 Tour and Travel Operations 1              Tour and Travel Operations 2                                Sales and Customer Relations            Tourism Marketing
 Introduction to Events and Meetings       Design for Events                                           Management                              Tour & Travel Operations Management 2
 Malaysian Studies                         Bahasa Kebangsaan                                           Airlines Reservation and Ticketing      Recreational Management Application 2
 Creative Communication                                                                                Tour and Travel Operations              - Integrated Resort Management
                                                                                                       Management 1
                                                                                                       Recreational Management Application 1   Internship 1 (12 Weeks)
                                                                                                       - Nature Tourism                        March intake is after Semester 4
                                                                                                       Elective - Integrated Marketing         August intake is after Semester 3
                                                                                                       Communication




 Tour & Travel Operations 1-2           Design for Events                                             Recreational Management              Recreational Management Applications
 • Tourist Information Centre           • Principles of Designs                                       Applications 1 - Nature Tourism      2 - Integrated Resort Management
 • Travel Agency (T.A.) Operations      • Designs and Decoration Practices                            • Introduction to the concept        • Introduction to Integrated Resorts (IR)
 • Tour Operating                       • Challenges and Constrain in Design                            of recreation                      • Laws and regulations concerning the
 • The Package Production:              • Appearance, Attributes, Graphic Styles and Effects          • Nature Tourism and its               development of IR
   Planning The Product                                                                                 development across the World       • Measuring the geographical scales of
 • Choosing New Destinations                                                                                                                 Integrated Resorts
 • Tour Operations Administration                                                                                                          • Consumer behaviour in IR
 • Administrative Procedures
                                                                                                                                                                                             17
            Entry Requirements                                                                                                Advance Standing Entry Requirements
            • Sijil Tinggi Pelajaran Malaysia (STPM)/                                  : Minimum 2 grade Cs                   Year 2
             Other qualifications (local /foreign) recognised                                                                 • Diploma in Tourism & Events
             by the Ministry of Higher Education, Malaysia
            • Unified Examination Certificate (UEC)                                    : 5Bs                                    Improve your English
            • A Levels                                                                 : 2 principal passes                      at Taylor’s Language
                                                                                                                                     Centre (TLC).
            • South Australian Matriculation (SAM)                                     : ATAR 60
            • Canadian Pre-University (CPU)                                            : 55%
            • International Baccalaureate (IB)                                         : Minimum 24 points in 6 subjects


            • Taylor’s Foundation Programmes or equivalent                                                                      Intakes
            Note: All information is correct at time of printing (November 2011) and is subject to change.
                                                                                                                                March & August




                                                Year 3                                                                     Bachelor of International Tourism Management (Hons)
                                                                                                                                    (Travel & Recreation Management)
Semester 5 (14 Weeks)                                         Semester 6 (14 Weeks)                                               Brevet de Technicien Supérieur Tourisme
Sociology of Organisation and HRM                             Intercultural Management                                                       Licence 3 Géographie Aménagement –
                                                                                                                                       Management et Ingénierie des Industries du Tourisme
French 2                                                      Dissertation
Tourism Economics                                             Revenue Management
Financial Management                                          Socio - Anthropology of Tourism                                                               Work
Sustainable Tourism Development                               Tourism Project
Recreational Management Application 3                         Elective - Contemporary Issues in
- Spa Management                                              Tourism and Events
Islamic / Moral Studies
Elective - Service Quality Management                         Internship 2 (16 Weeks)




Recreational Management Applications 3 - Spa Management
•   Different approaches of spa
•   Characteristics and type of structure of Spas
•   Managerial Aspects of Spas
•   Hygiene and Sanitary Approach / Risk Management
•   Quality assurance and certifications
    18
                                                                                BACHELOR OF
                            INTERNATIONAL TOURISM MANAGEMENT (HONS)
                                      (EVENTS MANAGEMENT)
                                                  B revet d e T ec hnic ien S u pér ieu r T o u r is m e             K P/J PS(K A9385)11 / 1 3
                                                    Licence 3 Géographie Aménagement – Management et Ingénierie des Industries du Tourisme



                       The Bachelor of International Tourism Management (Hons) is designed to produce professionals that are equipped with highly
                       versatile and functional skills to serve the event industry. Graduates are set to pursue a variety of coordinating positions in
                       different service sectors, and are able to contribute to the growth and improvement of the industry by applying tactical and
                       strategic planning capabilities.


                       Career Prospects
                       Graduates are highly qualified with the relevant skills to engage career positions as Event Management Coordinators, Event
                       Management Executives, Senior Event Management Executives, Event Management Managers and more.


                       Assessment
                       Students are continuously assessed through class tests, assignments and semester examination throughout the programme.




PROGRAMME STRUCTURE
Bachelor of International Tourism Management (Hons) (Events Management)

                                      Year 1                                                                                                     Year 2
 Semester 1 (14 Weeks)                     Semester 2 (14 Weeks)                                           Semester 3 (14 Weeks)                        Semester 4 (14 Weeks)
 English for Hospitality and Tourism       Principles of Accounting                                        Quantitative Methods                         Tourism and Hospitality Law
 Business of Tourism and Hospitality       Business Communication                                          Tourism Information Systems and              Research Methodology
 Travel Geography                          Destination Knowledge and Analysis                              e-Commerce                                   French 1
 Special Interest Tourism                  History, Arts and Culture                                       Principles of Marketing                      Entrepreneurship
 Tour and Travel Operations 1              Tour and Travel Operations 2                                    Sales and Customer Relations                 Integrated Marketing Communication
 Introduction to Events and Meetings       Design for Events                                               Management                                   Convention and Banquet Sales
 Malaysian Studies                         Bahasa Kebangsaan                                               Entertainment Management                     Events Project Management
 Creative Communication                                                                                    Exhibition Management
                                                                                                           Events Operations                            Internship 1 (12 Weeks)
                                                                                                           Elective - Sports and Recreation             March intake is after Semester 4
                                                                                                                                                        August intake is after Semester 3

 Tour & Travel Operations 1-2           Design for Events                                                  Events                           Integrated Marketing            Events Project
 • Tourist Information Centre           • Principles of Designs
                                                                                                           Operations                       Communication                   Management
 • Travel Agency (T.A.) Operations      • Designs and Decoration Practices                                 • Event Concept and Theming      • Branding                      • Project organisation
 • Tour Operating                       • Challenges and Constrain in Design                               • Event Planning and Executing   • Advertising Management        • Communicating
 • The Package Production: Planning     • Appearance, Attributes, Graphic Styles and Effects               • Music, Entertainment             & Strategies                    project information
   The Product                                                                                               Management and Licensing       • Media Planning & Strategies   • Gantt chart and
 • Choosing New Destinations                                                                                                                • Direct Marketing                network diagram
 • Tour Operations Administration                                                                                                           • Public Relations              • Tracking progress and
 • Administrative Procedures                                                                                                                • Crisis Management               closing the project
                                                                                                                                                                                                 19



            Entry Requirements                                                                                               Advance Standing Entry Requirements
            • Sijil Tinggi Pelajaran Malaysia (STPM)/                                  : Minimum 2 grade Cs                  Year 2
              Other qualifications (local /foreign) recognised                                                               • Diploma in Tourism & Events
              by the Ministry of Higher Education, Malaysia                                                                  • Diploma in Hospitality Management **
            • Unified Examination Certificate (UEC)                                    : 5Bs
            • A Levels                                                                 : 2 principal passes                    Improve your English
            • South Australian Matriculation (SAM)                                     : ATAR 60                                at Taylor’s Language
                                                                                                                                    Centre (TLC).
            • Canadian Pre-University (CPU)                                            : 55%
            • International Baccalaureate (IB)                                         : Minimum 24 points in 6 subjects


            • Taylor’s Foundation Programmes or equivalent
                                                                                                                              Intakes
            Note: All information is correct at time of printing (November 2011) and is subject to change.                    March & August




                                                Year 3                                                                     Bachelor of International Tourism Management (Hons)
                                                                                                                                            (Events Management)
    Semester 5 (14 Weeks)                            Semester 6 (14 Weeks)                                                        Brevet de Technicien Supérieur Tourisme
    Sociology of Organisation and HRM                Intercultural Management                                                               Licence 3 Géographie Aménagement –
                                                                                                                                      Management et Ingénierie des Industries du Tourisme
    French 2                                         Dissertation
    Tourism Economics                                Revenue Management
                                                                                                                                                           Work
    Financial Management                             Contemporary Issues in Tourism and Events
    Special Events and Festivals                     Event Risk Management
    Live Event Project                               Service Quality Management
    Islamic / Moral Studies                          Elective - Socio-Anthropology of Tourism

                                                     Internship 2 (16 Weeks)


Special Events & Festivals                            Live Event Project
•   Types of Special Events                           •   Group Research, brainstorming & bidding
•   Marketing & Promoting Special Events              •   Event concept & design
•   Control and Budgeting                             •   Event documentation & exécution
•   Sponsorship                                       •   Control and Budgeting
                                                      •   Sales & Promotion




                                                                                                                                                               **Required to take an additional subject.
20
                                                                     DIPLOMA IN
                                            HOSPITALITY MANAGEMENT*

     The Diploma in Hospitality Management programme                   • Rooms Division
     is a full-time programme designed to give students                 This industry revolves around ensuring high levels of satisfaction for temporary space
     comprehensive management and technical skills for a                to travellers in the form of hotels, resorts, suites and residences. Traditional roles are
     successful career in the hospitality industry.                     in front office, housekeeping, guest service and sales.


     Upon completion, students will gain advanced standing             • Food and Beverage Services
     into Year 2 of the degree programme.                               This industry deals with the overall service, distribution and marketing of food
                                                                        establishments. Traditional roles are those of a F&B personnel in restaurants, hotels
     Over the two years, students will study all major aspects of       and convention centres.
     the hospitality industry such as food production, foodservice
     and accommodation. The curriculum focuses on the key              • Cuisine
     competencies related to effective communication, human             Catered for students who are keen to pursue the production of restaurants and catering
     relation and cultural diversity.                                   industries. Traditional roles are those of a chef and food production engineer.


                                                                       Assessment
                                                                       Students are continuously assessed through class tests, assignments and projects
                                                                       throughout the programme. In Year 2, students are required to sit for final examination.


                                                                       Entry Requirements
                                                                       • Sijil Pelajaran Malaysia (SPM)/Other                      : 3 credits and a pass in Bahasa Malaysia/
                                    Improve your English
                                     at Taylor’s Language                equivalent qualifications                                   1 credit with SKM III/1 credit with a
                                         Centre (TLC).                                                                               Certificate in Hotel Operations
                                                                       • Unified Examination Certificate (UEC) : 3Bs
                                                                       • O Levels                                                  : 3 credits

          Intakes                                                      Note: All information is correct at time of printing (November 2011) and is subject to change.
          January, May & August




     * Pending MQA/MOHE approval.
                                                                                                                                                     21



                                             PROGRAMME STRUCTURE
                                             Diploma in Hospitality Management



Year 1                                        Year 2
Term 1 (12 Weeks)                             Term 4 (12 Weeks)
English for Academic Purposes                 Internship
Business of Hospitality and Tourism
Fundamentals of Food and Beverage             Term 5 (12 Weeks)
Fundamentals of Cuisine                       Business Accounting
Malaysian Studies                             Basic French 1
                                              Rooms Division Management 1
Elective 1                                    Restaurant Management
                                                                                                               2nd Year Advance Standing
Introduction to Events                        Hotel Facilities Management
                                                                                                           Bachelor of International Hospitality
                                              Beverage Studies
                                                                                                                  Management (Hons)
Term 2 (12 Weeks)
Business Mathematics                          Term 6 (12 Weeks)
                                                                                                               2nd Year Advanced Standing
English for Specific Purposes                 Business Organization Functions
                                                                                                                Bachelor of Culinary Arts &
Food and Beverage Operations                  Basic French 2
                                                                                                             Foodservice Management (Hons)
Cuisine Operations                            Rooms Division Management 2
Bahasa Kebangsaan                             Food and Beverage Management
                                                                                                               2nd Year Advanced Standing
                                              Procurement for the Hospitality Industry
                                                                                                                 Bachelor of International
Elective 2                                    Hospitality Management
                                                                                                               Tourism Management (Hons)
Food and Culture
                                                                                                                  (Event Management)**
Term 3 (12 Weeks)
Fundamentals of Marketing
Front Office Management
Housekeeping Management
Wine Studies
Islamic Studies (Muslim Students) /
Moral Studies (Non-Muslim Students)
                                                 Diploma in Hospitality Management
Elective 3
Business Writing                                                   Work




                                                   Hospitality Operation
       Cuisine                               Food and Beverage Services                  Rooms Division
       • Kitchen Organisation                • Foodservice Industry                      •   Rooms Division Organisation and Categories
       • Premises and Equipment              • Forms of Service (French, American,       •   Job Description, Staff Scheduling and Assignment
       • Hygiene and Sanitation                Banquet, Catering and Fast Food)          •   Accommodation Products
       • Butchery Techniques                 • Foodservice Operations and Technology     •   Cleaning Equipment / Agents / Chemicals
       • Pre-preparation Methods             • Bar Management and Operations             •   Laundry and Linen Room
       • Food Commodities                    • Beverages, Wines and Cocktails            •   Public Area
       • Vegetables and Stocks               • Beverage Commercialisation                •   Hotel Ratio and Security
       • Red Meats, Poultry and Seafood      • Point of Sales Operations                 •   Guest Cycle and Turn Down Service
       • Asian and French Cuisine            • Food and Beverage Control                 •   Guest Relations and Special Requests
       • Food Presentation and Preparation   • Menu Planning and Analysis                •   Servicing of Guest Rooms and Inspection
       • Dough Making                        • Restaurant Marketing and Promotion        •   Front Office Documentation and Guest Management
       • Pastry Techniques and Production    • Restaurant Layout Design                  •   Property Management (OPERA)
                                                                                         •   Handling Briefing and Complaints



                                                                                                                  ** Required to take an additional subject.
       22
                                                                                     BACHELOR OF
                           INTERNATIONAL HOSPITALITY MANAGEMENT (HONS)
                                                        Brevet de Technicien Supérieur Hôtellerie (BTS) K P/J PS(K A9386)1 1 / 1 3
                                                    Licence Professionnelle Hôtellerie et Tourisme Dans le domaine des Sciences sociales Spécialité Ingénierie,
                                                                  Conception, Organisation et Gestion des Systèmes Hôteliers et de Restauration




                  The Bachelor of International Hospitality Management (Hons) is designed to produce professionals that possess
                  ethical and competent management skills. The degree prepares graduates to be readily qualified for employment by
                  international hospitality organisations. Through this programme, students will master multi-skills that are applicable to
                  the industry, and will gain versatility that will allow them to work in different service sectors around the world.


                  Career Prospects
                  Graduates will not only be qualified to work in the international arena, but will also be able to pursue a wide array of
                  prospective job opportunities in: hotels, resorts, restaurants, bars & clubs, catering, facilities management, corporate
                  offices, casinos, entertainment and amusement, theme parks, airlines, cruise ships, tourism offices, travel agencies,
                  conventions and conferences, clinics and hospitals, health and fitness clubs, spas, wellness establishments, consulting,
                  education, hotel equipment supply, training, wineries and more. Graduates are groomed for career positions such as
                  managers, consultants, educators, marketers, researchers and more, in service oriented businesses.




PROGRAMME STRUCTURE
Bachelor of International Hospitality Management (Hons)

                                      Year 1                                                                                                               Year 2
 Semester 1 (14 Weeks)                          Semester 2 (14 Weeks)                                                Semester 3 (14 Weeks)                          Semester 4 (14 Weeks)
 Business of Tourism and Hospitality            Principles of Accounting                                             Quantitative Methods                           Tourism and Hospitality Law
 English for Hospitality and Tourism            Business Communication                                               Tourism Information Systems and                Research Methodology
 Kitchen Operations 1                           Kitchen Operations 2                                                 e-Commerce                                     French 1
 Food and Beverage Operations 1                 Food and Beverage Operations 2                                       Principles of Marketing                        Convention and Banquet Sales
 Beverage Studies                               Accommodation Operations                                             Sales and Customer Relations                   Organisational Behaviour and
 Food Science and Sanitation                    Elective 1 - Patisserie and Baking                                   Management                                     Practices
 Malaysian Studies                              Bahasa Kebangsaan                                                    Accommodation Management                       Integrated Marketing
                                                                                                                     Food and Beverage Management                   Communication
                                                                                                                     MICE Management                                Managerial Accounting
                                                                                                                     Islamic / Moral Studies
                                                                                                                                                                    Internship 1 (12 Weeks)
                                                                                                                                                                    March intake is after Semester 4
                                                                                                                                                                    August intake is after Semester 3



 Kitchen Operations 1-2                         Food & Beverage Operations 1-2                                      Tourism Information Systems                     Integrated Marketing
 •   Safety Precautions                         •   Wine and Beverage Studies
                                                                                                                    & E-Commerce                                    Communication
 •   Kitchen Staffing Structure and Work Flow   •   Menu Terminology                                                • Information & Communication Technologies      •   Branding
 •   Cooking Utensils and Equipments            •   Hygiene, Safety and Sanitation                                  • The Dynamic Interaction of ICT and Tourism    •   Advertising Management & Strategies
 •   Composition of Food Commodities            •   Setting Up of The Restaurant                                    • Demand & Supply-driven e-Tourism              •   Media Planning & Strategies
 •   Criteria of Good Quality Commodities       •   Forms of Services                                               • Various forms of online applications          •   Direct Marketing
 •   Food Preparation Methods                   •   Fruit and Meat Carving                                          • Website Development with e-commerce concept   •   Public Relations
 •   Cooking Methods                            •   Cashiering and Sales Recording                                                                                  •   Crisis Management
 •   Produce Plated Meals
                                                                                                                                                                                                                          23



           Assessment                                                                                                               Advance Standing Entry Requirements
           Students are continuously assessed through class tests, assignments and                                                  Year 2
           semester examination throughout the programme.                                                                           • Diploma in Hospitality Management
                                                                                                                                    • Diploma in Culinary Arts**
           Entry Requirements
           • Sijil Tinggi Pelajaran Malaysia (STPM)/                                  : Minimum 2 grade Cs
                                                                                                                                       Improve your English
            Other qualifications (local /foreign) recognised                                                                            at Taylor’s Language
            by the Ministry of Higher Education, Malaysia                                                                                   Centre (TLC).

           • Unified Examination Certificate (UEC)                                    : 5Bs
           • A Levels                                                                 : 2 principal passes
           • South Australian Matriculation (SAM)                                     : ATAR 60
           • Canadian Pre-University (CPU)                                            : 55%                                                Intakes
           • International Baccalaureate (IB)                                         : Minimum 24 points in 6 subjects                    March & August
           • Taylor’s Foundation Programmes or equivalent

           Note: All information is correct at time of printing (November 2011) and is subject to change.




                                            Year 3                                                                            Bachelor of International Hospitality Management (Hons)
                                                                                                                                     Brevet de Technicien Supérieur Hôtellerie (BTS)
 Semester 5 (14 Weeks)                                         Semester 6 (14 Weeks)                                              Licence Professionnelle Hôtellerie et Tourisme Dans le domaine des Sciences sociales
                                                                                                                          Spécialité Ingénierie, Conception, Organisation et Gestion des Systèmes Hôteliers et de Restauration
 Sociology of Organisation and HRM                             Intercultural Management
 French 2                                                      Dissertation
                                                                                                                                                                       Work
 Tourism Economics                                             Revenue Management
 Financial Management                                          Hospitality Simulation
 Entrepreneurship                                              Service Quality Management
 Elective 2 - Integrated Resort Management                     Hotel Planning and Design
                                                               Elective 3 - Oenology

                                                               Internship 2 (16 Weeks)




Entrepreneurship                                         Hotel Planning & Design
• Introduction to Foodservice Entrepreneurship           •   Hospitality Facilities
• Business Plans and Presentations                       •   Different Systems in a Hotel Operation
• Marketing & Financial Management                       •   Water & Waste Management
  Concept Presentation                                   •   Hotel, Lodging Project Planning & Design
                                                         •   Risk Analysis & Risk Prevention
Hospitality Simulation
• Introduction to Hospitality Simulation                                                                                                                                   **Required to take an additional subject.
  & Software
24
                                                                                             CERTIFICATE IN
                                                                                    HOTEL OPERATIONS
                                                                                                      KP/JPS(KA7829)3/12




 The Certificate in Hotel Operations (CHO) is designed
 to provide students with key operational skills and                                               PROGRAMME STRUCTURE
 competencies in the hospitality industry. The course                                              Certificate in Hotel Operations
 work includes invaluable practical training that will help
 students develop expertise in food preparation, cooking,
 reception and housekeeping.                                                                          Diploma in                                             Diploma in
                                                                                                                                Diploma in
                                                                                                      Hospitality                                            Tourism &
 Upon completion, students may choose to continue                                                                              Culinary Arts
                                                                                                     Management                                                Events                     Work
 their education in either the Diploma in Hospitality
 Management, Culinary Arts or Tourism and Events.
                                                                                                           Term 1                     Term 1                      Term 1
 Industrial Training
 Students undergo a 7 week industrial training in the
 hospitality industry whereby they are exposed to
 operational aspects in various departments such as
 Rooms, Restaurant Service or Kitchen.


 Assessment
 Students will be examined through continuous                                                                              Year 1
 coursework assessment and semester examination at                                                                         Semester 1 (14 Weeks)
 the end of all three semesters.                                                                                           Food and Beverage Operations 1
                                                                                                                           Kitchen Operations 1
                                                                                                                           Rooms Division Operations 1
 Entry Requirements                                                                          Improve your English          Introduction to the Hospitality Industry
 • Sijil Pelajaran Malaysia (SPM)/Other                      : 1 credit                       at Taylor’s Language         Introduction to the Human Resource Management
                                                                                                  Centre (TLC).            Study and Thinking Skills
     equivalent qualifications                                                                                             English Language 1
 • O Levels                                                  : 1 credit
                                                                                                                           Semester 2 (14 Weeks)

                                                                                       Intakes                             Food and Beverage Operations 2
                                                                                                                           Kitchen Operations 2
                                                                                                                           Rooms Division Operations 2
                                                                                       May & August                        Information Technology
                                                                                                                           Business Mathematics
                                                                                                                           English Language 2
 Note: All information is correct at time of printing (November 2011) and is subject to change.
                                                                                                                           Semester 3 (7 Weeks)
                                                                                                                           Beverage Knowledge
                                                                                                                           Pastry Production
                                                                                                                           Guest Services
                                                                                                                           Basic Accounting
                                                                                                                           English Language 3

                                                                                                                           INDUSTRIAL TRAINING (7 Weeks)

                                                                                                                           * Apart from the above subjects, the Malaysian Qualification
                                                                                                                             Agency (MQA) requires all students to take compulsory
                                                                                                                             subjects; Bahasa Kebangsaan B (for all students without a
                                                                                                                             minimum of C6 for SPM Bahasa Melayu), Islamic Studies
                                                                                                                             (for local Muslim students) or Moral Education (for local
                                                                                                                             non-Muslim students) and Pengajian Malaysia.




                                                        Image courtesy of All Seasons Hotel Bali.
                                                                                                                                                                             25
                                                               DIPLOMA IN
                                                         CULINARY ARTS*

The Diploma in Culinary Arts is a full-time programme designed to           Assessment
equip students with advanced skills in culinary arts and strong product     The assessment system is a unique process that emphasises on
knowledge as well as the ability to perform and organise food production    continuous assessments in the form of written assignments, practical
according to established international standards. It provides students      tests and/or projects.
with state-of-the-art technical skills in kitchen setup and organisation,
food   product   knowledge,    patisserie,   sensorial   analysis,   menu   Entry Requirements
development as well as food and beverage management. Graduates              • Sijil Pelajaran Malaysia (SPM)/Other                      : 3 credits and a pass in Bahasa Malaysia/
will achieve a high degree of professionalism and are trained to focus        equivalent qualifications                                   1 credit with SKM III/1 credit with a
on quality of the product as well as customers’ expectations in Kitchen                                                                   Certificate in Hotel Operations
Operations and Management, Mass Catering and Food Production.               • Unified Examination Certificate (UEC) : 3Bs
                                                                            • O Levels                                                  : 3 credits
Upon completion, students will gain advanced standing into Year 2 of
the degree programme.

                                                                            Note: All information is correct at time of printing (November 2011) and is subject to change.




                                                                               Improve your English
                                                                                at Taylor’s Language
                                                                                    Centre (TLC).




                                                                               Intakes
                                                                               January, May & August




* Pending MQA/MOHE approval.
26



                                                        PROGRAMME STRUCTURE
                                                        Diploma in Culinary Arts



Year 1                                                   Year 2
Term 1 (12 Weeks)                                        Term 4 (12 Weeks)
English for Academic Purposes                            Internship
Food Hygiene and Sanitation
Introduction to Pastry and Bakery                        Term 5 (12 Weeks)
Fundamentals of Culinary                                 Basic French 1
Malaysian Studies                                        Business Accounting
                                                         Ergonomics and Work Environment
Elective 1                                               Plated Desserts and Artistic Skills 1                              2nd Year Advance Standing
Fundamentals of Beverages or                             French Cuisine                                                     Bachelor of Culinary Arts &
Business Writing                                         Bahasa Kebangsaan                                                Foodservice Management (Hons)

Term 2 (12 Weeks)                                        Elective 2                                                                        or
English for Specific Purposes                            Food and Culture or
Business Mathematics                                     Basic Chemistry                                               Direct entry into Advanced Diploma in
Fundamentals of Food and Beverage                                                                                         Patisserie & Gastronomic Cuisine
Patisserie and Bread Confections                         Term 6 (12 Weeks)
Essential Cuisine Techniques                             Basic French 2                                                     2nd Year Advanced Standing
                                                         Foodservice Business Plan                                           Bachelor of International
Term 3 (12 Weeks)                                        Entremet and Artistic Skills 2                                   Hospitality Management (Hons)**
Fundamentals of Marketing                                Advanced Cuisine
Principles of Purchasing                                 Islamic Studies (Muslim Students) /
Food and Beverage Operations                             Moral Studies (Non-Muslim Students)
Asian Desserts and Breads
Cuisine of Asia                                          Elective 3
                                                         Introduction to Halal Practice or
                                                         Cell Biology




                                                                   Diploma in Culinary Arts

                                                                               Work




                                                     Cuisine and Pastry                                           Restaurant
           •   Kitchen Organisation and Management     • Food Commodities             • Basic, Intermediate and   •   Catering Industry
           •   Premises and Equipment                  • Vegetables and Stocks          Advanced Pastry           •   Restaurant Organization
           •   Hygiene and Sanitation                  • Hot & Cold Sauces            • Artistic Skills           •   Point of Sales Operations (MICROS)
           •   HACCP                                   • Cold Dressing                • Bread Confections         •   Staff Management
           •   Food Presentation and Garnishing        • Asian Cuisine                • Plated Dessets            •   American, French & Gueridon Service
           •   Advanced Menu Planning                  • Cold and Warm Appetizer                                  •   Hot & Cold Beverages
           •   Food Costing                            • Meats, Poultry and Seafood                               •   Mocktails, Cocktails, Wine & Liquors
                                                       • Butchery Techniques
                                                       • Garde Manger




                                                                                                                                ** Required to take an additional subject.
                                                                                                                                                                                                           27
                                                                           ADVANCED DIPLOMA IN
                                                  PATISSERIE & GASTRONOMIC CUISINE
                                                                                                    KPT /JPS(KA10390)10/14




The Advanced Diploma in Patisserie & Gastronomic Cuisine will train
students in the expertise of managing food, beverage and kitchen                                                    PROGRAMME STRUCTURE
operations. The course will equip them with the knowledge and skills to                                             Advanced Diploma in Patisserie &
conduct research and development in culinary arts, to train and
supervise subordinates in food production as well as to practice and
                                                                                                                    Gastronomic Cuisine
enforce professional safety, sanitisation and food hygiene control.
Students will also be trained to communicate effectively in a                                                                                    Advanced Diploma in Patisserie &
multicultural context and develop versatile skills that are adaptable to
                                                                                                                                                      Gastronomic Cuisine
                                                                                                                                Diplôme Supérieur en Cuisine et Pâtisserie Gastronomique
various career levels and advancement in the industry.
                                                                                                                                                                 Work
Career Prospects
The programme will produce graduates who are able to work not only
in full-service restaurants kitchens, but also mass-catering kitchens,
casual restaurants, fast food franchises, delicatessens, hospitals and
                                                                                                                                         Year 1
other institutions. Students are groomed to be potential candidates
in both food-producing and non food-producing careers, such as                                                                           Semester 1 (14 Weeks)
                                                                                                                                         Gastronomic Cuisine 1
chefs, pastry chefs, bakers, food and beverage managers, consultants,                                                                    Patisserie 1
educators, food writers and researcher in food-related activities.                                                                       Entrepreneurship 1
                                                                                                                                         Applied Sciences 1
                                                                                                                                         Intermediate French and French Culture
Assessment
Students will be examined through continuous coursework assessment                                                                       Short Semester (8 Weeks)
                                                                                                                                         Internship
and semester examination at the end of the programme.
                                                                                                                                         Semester 2 (14 Weeks)
Direct Entry Requirements                                                                                                                Gastronomic Cuisine 2
                                                                                                                                         Patisserie 2
• Diploma in Culinary Arts                                                                                                               Entrepreneurship 2
• Other qualifications (local / foreign) recognised by the Ministry                                                                      Applied Sciences 2
  of Higher Education, Malaysia

Note: All information is correct at time of printing (November 2011) and is subject to change.

                                                                                                                                                                           Other qualifications (local /
                                                                                                                          Diploma in Culinary Arts                          foreign) recognised by the
                                                                                Improve your English
                                                                                 at Taylor’s Language                                                                      Ministry of Higher Education
                                                                                     Centre (TLC).                                                                           Malaysia at Diploma level


                                                                                 Intake
                                                                                 May
                                                                                Applied Sciences 1-2            Entrepreneurship 1 -2              Gastronomic Cuisine 1-2          Patisserie 1-2
                                                                                • Psycho-Sociology of Food      • Introduction to                  • Methods of Cooking             • Sugar Paste, Work and Art
                                                                                • Quality of Food                 Foodservice Entrepreneurship     • Valorisation of The Dishes     • Liquid and Yeast Dough
                                                                                • Food Preservation             • Business Plans and               • Classic Stuffings              • The Wisked Desserts
                                                                                • Nutritional Quality of Food     Presentations                    • Vegetables and Pasta           • Puff and Choux Pastry
                                                                                                                • Marketing & Financial            • Steam and Papillote Cooking    • Meringues, Souffles and
                                                                                                                  Management Concept               • Malaysian Cuisine                Custard Mix
                                                                                                                  Presentation                     • The Raw, The Smoked and        • Malaysian Pastries
                                                                                                                                                     The Just Season                • Fruit and Vegetable Carving
                                                                                                                                                   • Asian and Oceanian Concept     • Nougatine and Croustillant
                                                                                                                                                   • Fruit and Vegetable Carving
                                                                                                                                                   • Molecular Gastronomy
    28
                                                                               BACHELOR OF
                  CULINARY ARTS & FOODSERVICE MANAGEMENT (HONS)
                                              B revet de T ec hnic ien S u pér ieu r Hô tel l er ie (B T S )                   KP/J PS(K A938 7 )1 1 / 1 3
                                                        Licence Professionnelle Hôtellerie et Tourisme Dans le domaine des Sciences sociales
                                                             Spécialité Ingénierie, Conception, Organisation des Systèmes Alimentaires



                   The Bachelor of Culinary Arts and Foodservice Management                        Career Prospects
                   (Hons) is aimed at producing professionals who are ready to                     Graduates are able to work not only in full-service restaurants,
                   take their place as leaders in the global food and beverage                     but also catering facilities, casual restaurants, fast food franchises,
                   industries. Graduates are equipped with the applicable                          delicatessens, hospitals and other institutions. They are groomed
                   knowledge and skills in foodservice and culinary arts to                        to be potential candidates in both food-producing and non-food
                   stand out in a competitive global work environment. They                        producing careers, in positions such as food and beverage managers,
                   are also trained to apply tactical and strategic planning to be                 consultants, educators, food writers, and researchers in food-related
                   able to contribute positively to the growth and improvement                     activities. Their career prospects encompass managing the supply,
                   of the industry.                                                                production, processing, distribution/ logistics, retail and service of
                                                                                                   food to customers.


                                                                                                   Assessment
                                                                                                   Students are continuously assessed through class tests, assignments
                                                                                                   and semester examination throughout the programme.




PROGRAMME STRUCTURE
Bachelor of Culinary Arts & Foodservice Management (Hons)

                                  Year 1                                                                                                              Year 2
 Semester 1 (14 Weeks)                    Semester 2 (14 Weeks)                                                Semester 3 (14 Weeks)                         Semester 4 (14 Weeks)
 Business of Tourism and Hospitality      Principles of Accounting                                             Quantitative Methods                          Tourism and Hospitality Law
 English for Hospitality and Tourism      Business Communication                                               Tourism Information Systems and               Research Methodology
 Kitchen Operations 1                     Kitchen Operations 2                                                 e-Commerce                                    French 1
 Food and Beverage Operations 1           Food and Beverage Operations 2                                       Principles of Marketing                       Kitchen Operations 4
 Beverage Studies                         Patisserie and Baking 1                                              Sales and Customer Relations                  Bahasa Kebangsaan
 Food Science and Sanitation              Elective 1- Accommodation Operations                                 Management                                    Elective 2 – Entertainment
                                                                                                               Patisserie and Baking 2                       Management
                                                                                                               Kitchen Operations 3 (Asian Cuisine)          Elective 3 – Convention and
                                                                                                               Oenology                                      Banquet Sales
                                                                                                               Malaysian Studies
                                                                                                                                                             Internship 1 (12 Weeks)
                                                                                                                                                             March intake is after Semester 4
                                                                                                                                                             August intake is after Semester 3


 Food & Beverage Operations 1-2                                                                               Kitchen Operations 1-4                         Patisserie & Baking 1-2
 • Menu Terminology                       •   Setting Up of The Restaurant                                    •   Safety Precautions                         • Pastry Equipment, Hygiene and Ingredients
 • Hygiene, Safety and Sanitation         •   Forms of Services                                               •   Kitchen Staffing Structure and Work Flow   • Sponges and Swiss Rolls
 • Techniques in F&B Service              •   Fruit and Meat Carving                                          •   Cooking Utensils and Equipments            • Breads and Rolls
 • Maintenance of Restaurant Equipment    •   Cashiering and Sales Recording                                  •   Composition of Food Commodities            • Baked Custards and Crepes
   and Utensils                                                                                               •   Food Preparation and Cooking Methods       • Individual and Frozen Dessert Preparation
                                                                                                              •   Asian and Nouvelle Cuisine                 • Blackforest Gateau, Chocolate Mousse
                                                                                                              •   Mass Catering                              • Baked Cheesecakes, Berry Coulis
                                                                                                              •   Molecular Gastronomy                       • White Chocolate Parfait
                                                                                                                                                             • Prepare Decorative Items and Garnishes
                                                                                                                                                             • Puff, Choux and Short Pastries
                                                                                                                                                                                                                   29



             Entry Requirements                                                                                              Advance Standing Entry Requirements
             • Sijil Tinggi Pelajaran Malaysia (STPM)/                                  : Minimum 2 grade Cs                 Year 2
              Other qualifications (local /foreign) recognised                                                               • Diploma in Hospitality Management
              by the Ministry of Higher Education, Malaysia                                                                  • Diploma in Culinary Arts
             • Unified Examination Certificate (UEC)                                    : 5Bs
             • A Levels                                                                 : 2 principal passes                     Improve your English
             • South Australian Matriculation (SAM)                                     : ATAR 60                                 at Taylor’s Language
                                                                                                                                      Centre (TLC).
             • Canadian Pre-University (CPU)                                            : 55%
             • International Baccalaureate (IB)                                         : Minimum 24 points in 6 subjects


             • Taylor’s Foundation Programmes or equivalent
                                                                                                                                Intakes
             Note: All information is correct at time of printing (November 2011) and is subject to change.
                                                                                                                                March & August




                                          Year 3                                                                                              Bachelor of Culinary Arts &
                                                                                                                                           Foodservice Management (Hons)
Semester 5 (14 Weeks)                                     Semester 6 (14 Weeks)                                                       Brevet de Technicien Supérieur Hôtellerie (BTS)
Sociology of Organisation and HRM                         Intercultural Management                                          Licence Professionnelle Hôtellerie et Tourisme Dans le domaine des Sciences sociales
French 2                                                  Dissertation                                                           Spécialité Ingénierie, Conception, Organisation des Systèmes Alimentaires
Tourism Economics                                         Professional Food Writing
Financial Management                                      Foodservice Project Planning                                                                           Work
Food Supply Chain Management                              and Design
Psycho-Sociology of Food                                  Menu Design and Development
Nutritional and Sensorial Analysis                        Revenue Management
Islamic / Moral Studies                                   Foodservice Entrepreneurship

                                                          Internship 2 (16 Weeks)




Nutritional and Sensorial Analysis                  Foodservice Projects Planning & Design
• Developing Healthy Menus and Recipes              • Principles of kitchen design
• Light Beverage and Foods for the                  • Space Allocation - Restaurant and kitchen
  Beverage Operation                                • Architectural terminologies in Blueprints design
• Food Items – Classification                       • AutoCAD Software

Foodservice Entrepreneurship
• Introduction to Foodservice Entrepreneurship
• Business Plans and Presentations
• Marketing & Financial Management Concept Presentation
30
                                                                           PREPARING
                                                            FOR THE REAL WORLD
                                                                            Internship

                                                                            No amount of training is complete without
          Some of our Industry Partners:                                    practical knowledge and experience in the
                                   Club Med Cherating, Kuantan


                                   Shangri-La Hotel
                                                                            field. The Career Centre at Taylor’s aims to
                                                                            provide students with the best internship
                                                                            and career placement options in the
                                                                                                                           ‘‘   Working in a 1-star Michelin restaurant i s
                                                                                                                                tough as the expectations are ver y
                                                                                                                                high. My most challenging task was
                                                                                                                                waiting on 30 people together with
                                                                            hospitality and tourism industry. It serves         a sommelier. I had to wash, clean and serve
                                                                            to expose students to the real working              at the same time. It definitely kept me on
                                   Four Seasons Resort, Langkawi
                                                                                                                                my toes and I learned to manage pressure
                                                                            environment to provide insights into the            better. This experience also boosted my
                                   Le Meridien                              industry and to help them develop good              confidence as I sur vived working in a
                                                                                                                                                                                    ‘‘
                                                                                                                                foreign countr y.
                                                                            values and characteristics for a successful
                                   Hilton                                   career. At Taylor’s, each student undergoes                     DAVID SIA KUAN XIONG
                                                                                                                                            Diploma in Hospitality Management
                                                                            an extensive internship, spanning 2-6                           Industrial Training Location:
                                                                                                                                            L’Esprit du Vin, Albi, Midi-Pyrenees,
                                   Traders Hotel
                                                                            months at some of the most established
                                                                                                                                            France
                                                                            hospitality & tourism organisations in
                                                                            Malaysia and overseas.
                                   Mandarin Oriental


                                                                              Types of Internship                     Sectors/Organisations
                                   Renaissance Hotel


                                                                              Duration                                -
                                   The Ritz-Carlton
                                                                              Objectives                              -


                                   Kuala Lumpur Convention Centre



                                   Holiday Tours & Travel

                                   Air France - KLM Royal Dutch Airlines      Hospitality                             • City Hotel                   • Boutique Hotel
                                                                              Management                              • Resorts                      • Convention Centres
                                                                                                                      • Casino Hotel                 • Commercial Restaurants
                                   Travelport                                                                         • Integrated Resort            • Events Company
                                                                                                                      • Airport Hotel

                                   Nestle Foodservice                         Culinary Arts &                         • Commercial Restaurant        • Food Manufacturers
                                                                              Foodservice Management                  • Institutional Catering       • Food Suppliers
                                   Sodexo                                                                             • Mass Catering                • Food Industry
                                                                                                                      • Hotel Restaurants
                                   Classic Fine Foods
                                                                              Travel and Recreation                   • Travel Agency                • Transportation Providers
                                   Accor Hospitality                                                                  • Tour Operators               • Government Agencies
                                                                                                                      • Theme Park                   • Recreation Operators
                                   Starwood Hotels & Resorts                                                          • Airlines Companies           • Tourism Promotion Boards
                                   Worldwide, Inc.

     1. Michelin Restaurant L’esprit du Vin located in Albi, France
                                                                              Events Management                       • Events Company               • Convention Centers
     2. Hotel Abbaye Ecole de Soreze, France                                                                          • Conference Organisers        • Wedding Planner
                                                                                                                      • Exhibition Centre            • Entertainment and
     3. Restaurant Au Pois Gourmand located in Toulouse, France
                                                                                                                                                       Recreation Suppliers
     4. Hotel Château de Cavanac located in Cavanac, France
                                                                                                                                                                                      31

                ‘‘   It was the best experience of my life; I’m now fluent in German; I worked
                     in a very fun and friendly environment and over the four months, I


                                                                                                             ‘‘
                     got to learn how a ski resort operates. My mind was truly expanded as        ‘‘
                     I immersed myself fully into a different culture, mingled with so many                       Working in Maldives was certainly an eye opener. It was amazing
                     interesting people and explored the world first hand.                                        to see how this unique country, formed by thousands of islands
                                                                                                                  can operate under the concept of “one island, one resort”. I
                               NUR QURRATU’ AINI BT. AHMAD BISTAMIN                                                                                                                        ‘‘
                               Diploma in Tourism Management                                                      was trained in 11 different departments within the resort, from
                               Industrial Training Location: Ferienpark Oberwiesenthal, Germany                   Housekeeping to Kitchen, Front Office and Accounts & Finance.
                                                                                                                            CHRISTINE LIM
                                                                                                                            Bachelor of Hospitality & Tourism Management (Hons)
                                                                                                                            Industrial Training Location:
                                                                                                                            Paradise Island Resort and Spa, Male, Maldives




      ‘‘   As a student studying a French culinar y ar ts programme, I knew
           there was no better place for me to gain experience than in France, the
                                                                                          ‘‘
                                                                                                                       ‘‘
           birthplace of many authentic and world-famous cuisines.
                                                                                                                              I was exposed to molecular gastronomy on a daily
                     SAMIR AMIN BIN SUKOR                                                                                     basis as it’s a big part of Lafite’s menu. I also got the
                     Bachelor of Hospitality and Tourism Management (Hons)
                                                                                                                              chance to assist the Shangri-La team in creating the
                     Industrial Training Location: Chateau de Cavanac,
                                                                                                                              chocolate display for the Culinaire Malaysia 2007
                     Carcassonne, France
                                                                                                                              competition. I would not have had this wonderful             ‘‘
                                                                                                                              opportunity were it not for Shangri-La. It was a
                                                                                                                              rewarding experience for me.
                                                                                                                                        HONG EE FEN
                                                                                                                                        Diploma in Culinary Arts
                                                                                                                                        Industrial Training Location: Shangri-La Hotel,
                                                                                                                                        Malaysia




                                                                                  Internships

              Operational Training                                          Supervisory Training                                        Management Training

12 – 16 weeks                                              12 – 16 weeks                                             16 weeks

To provide students with an orientation to the             To provide students an opportunity to                     To provide students an opportunity to gain
field of tourism, hospitality, foodservice or other        develop leadership and supervisory skills.                practical management experience under
service related organisations. To assist students in                                                                 professional supervision, in actual work
understanding his / her own capabilities and select                                                                  situations at management level.
areas of specialisation for future course work or for
possible employment.

1. Front office                                            Supervisory Roles in Operational Departments              Managerial Roles in Operational Departments
2. Housekeeping                                            and the below departments:                                and Researcher’s Role in:
3. Food & Beverage service
4. Kitchen                                                 • Sales and Marketing Department                          • Problem Solving
                                                           • Human Resources Department                              • Product Improvement
                                                           • Accounts Department                                     • Product Development
1. Kitchen                                                 • Public Relations Department                             • Policies Development
2. Food & Beverage service



1. Administrative and commercial organisation of a         1. Organising inbound activities of a travel agency
   travel agency / tour operator                              / tour operator
2. Reservation and sale of tourist products                2. Tour leading / tour guiding
                                                           3. Participating in the promotion and marketing of
                                                              a destination

1. Operation of exhibition and meeting                     1. Planning events (Project Management)                   Managerial Roles in Operational Departments
   (including protocol)                                    2. Operating a live event                                 and Researcher’s Role in:
2. Setting up, monitoring and dismantling of event         3. Communicating and setting an event
3. Understanding event adminstration, marketing               (Public Relations / Marketing / Sponsorship)           • Events Coordination
   and event business communication                                                                                  • Events Operations & Management
32
                     PARTNERSHIP & ARTICULATION
                            THROUGHOUT THE WORLD
     USA
      Johnson & Wales University           B
                                        •	 	 achelor	of	Science	in	Hotel	&	Lodging	Management
                                        •	 Bachelor	of	Science	in	Hospitality	Management																	
                                                                                                          	
                                        •	 Bachelor	of	Science	in	International	Hotel	&	Tourism	Management				
                                        •	 Bachelor	of	Science	in	Travel-Tourism	Management
                                        •	 Bachelor	of	Science	in	Culinary	Arts	&	Food	Service	Management
                                        •	 Bachelor	of	Science	in	Culinary	Nutrition
                                        •	 Bachelor	of	Science	in	Sports/Entertainment/Events	Management

      University of Nevada, Las Vegas   •	 Bachelor	of	Science	in	Hotel	Administration
      – Singapore Campus

      Iowa State University                B
                                        •	 	 achelor	of	Science	in	Hospitality	Management

     Australia
      Griffith University                  B
                                        •	 	 achelor	of	Business		
                                             I
                                           -		nternational	Tourism	and	Hotel	Management
                                           B
                                        •	 	 achelor	of	Business	
                                           -	Event	Management

      University of Queensland,            B
                                        •	 	 achelor	of	International	Hotel	&	Tourism	Management	
      Australia                            M
                                        •	 	 aster	of	International	Hotel	&	Tourism	Management

      International College of             B
                                        •	 	 achelor	of	Business	(Hospitality	&	Tourism)
      Tourism & Hotel Management
      (ICTHM) in association with
      Macquarie University

      Edith Cowan University               B
                                        •	 	 achelor	of	Business:	Major	in	
                                           -	Hospitality	Management
                                        	    -	Tourism	Management
                                           B
                                        •	 	 achelor	of	Hospitality	&	Tourism	Management
                                           B
                                        •	 	 achelor	of	Hospitality	Management
                                           B
                                        •	 	 achelor	of	Tourism	Management

      University of South Australia        B
                                        •	 	 achelor	of	Management	(Tourism	&	Hospitality)	


     United Kingdom
      Robert Gordon University             B
                                        •	 	 A	(Hons)	in	International	Hospitality	Management
                                           B
                                        •	 	 A	(Hons)	in	International	Tourism	Management	

      University College Birmingham     •	   B
                                             	 A	(Hons)	Hospitality	Business	Management
                                        •	   	 A	(Hons)	Tourism	Business	Management
                                             B
                                        •	   	 A	(Hons)	Event	Management
                                             B
                                        •	   	 A	(Hons)	Culinary	Arts	Management
                                             B
                                        •	   MA	(Hospitality	Management)	or			         	
                                        	    MA	(Tourism	Business	Administration)	or				
                                        	    MA	(Tourism	Destination	Management)	or		  	
                                        	    MSC	(Hospitality	with	Tourism	Management)

      University of Northumbria            B
                                        •	 	 A	(Hons)	Travel	and	Tourism	Management
                                           B
                                        •	 	 A	(Hons)	International	Hospitality	and	Tourism	Management
                                                                                                                                            33
                                                MASTER IN
                 INTERNATIONAL HOSPITALITY MANAGEMENT
                                                   KPT /JPS(KA7206)12/11




                                                   With the rapid changes and unprecedented growth of the global tourism and hospitality
                                                   industry, there is an urgent demand for ambitious, competent professionals who are
                                                   able to drive their business and face the challenges of the future. The Taylor’s Master in
                                                   International Hospitality Management is a specialised post-graduate degree programme
                                                   designed to develop dynamic, creative and innovative leaders for the global tourism and
                                                   hospitality industry.


                                                     Semester 1
                                                     Strategic Marketing
                                                     Research Methodology
                                                     Strategic Human Resources Development

                                                     Semester 2
                                                     Quantitative Analysis
                                                     Anthropology and Sociology of Food
                                                     Managerial Economics

                                                     Semester 3
                                                     Financial Management for Hospitality Businesses
                                                     Quality Management
                                                     Hospitality and Foodservice Engineering

                                                     Semester 4
                                                     International Law for Hospitality
                                                     Strategic Management for Hospitality Managers
                                                     Hospitality Application Simulation Exercise


                                                   Entry Requirements
                                                   a) Bachelor degree in hospitality and tourism management
                                                   b) Bachelor degree in other areas of study
                                                   c) Validation of professional experience by the University of Toulouse
                                                   d) Other qualifications on case-to-case basis




      12 months of coursework,                              20-Week Internship*
  which includes lectures, fieldworks,                   * Those who have relevant                                Dissertation Project
graduate seminars, forums, study trips,                work experience are allowed to
  simulation games and many more                            apply for exemption




                                   The S pir it o f th e M a s ter s Pro gra m m e
                                    From management to research: back and for ward


                             Research                                 Expertise
                                           Applied Research                                Management



                            Knowledge         Application          Decisional Aids        Action Decision
34
                                                                      CENTRE FOR
                                                    RESEARCH AND INNOVATION
                                                        IN TOURISM (CRIT)
                                Creation of New Knowledge Through Fundamental Research

          CRiT is formed to increase and enhance tourism, hospitality and food research in Malaysia together with the involvement of other relevant stakeholders.
          CRiT aims to produce quality research outputs in various interdisciplinary fields which will contribute to the enhancement of the industry and the
                             nation. This includes tourism, hospitality, food, leisure, recreation, social sciences as well as local development.


                                                                          • Sustainable Tourism
                                                                          • Food Sociology
                                                                          • Marketing
                                                                          • Management
                                                                          • Accounting Finance
                                                                          • Tourism Economics
                                                                          • Technology Innovation
                             Asia-Euro Conference                         • Education



                                                                                                                                TTUC signing ceremony

                                                                               Research
                                                                                Areas
                                                      Organise
                                                    International                                         Affiliated
                                                     Conferences                                           to UOT
 Asia-Euro Conference




                                                                                                                        Academic
                                           Book
                                                                                                                         Journal
                                        Publications
                                                                                                                       Publications




                                                                                                          Provide
                                                      Partners                                          Consultancy
                                                                                Member                    Services
                                                                                  of
                                                                                                                                      Participated in the ASEAN Tourism
                                                                                                                                      Development Corridor Workshop

                                                                                                                                     Institutional Tourism Research
                                                                                                                                     • Majlis Bandaraya Petaling Jaya
                                                                                                                                     • Ministry of Tourism

                                                                                                                                     Regional Tourism Research
                                                                                                                                     • ASEAN
                                 CNRS
                                                                                                               CHRIE                 Industry-Related Research
                                                                                                                                     • AYAM BRAND
                                                                                                                                     • Equatorial Hotel, KL
                                                           CERTOP
                                                                                  TEAM                                               • Sin Chew Daily
                                                                                                                                                            35
                                                        RISE TO THE TOP
                                 WITH OUR PROFESSIONAL COURSES
                               The Centre For Continuing Professional Education (CPE)

Learning never stops. For over 13 years, Taylor’s Centre for Continuing Professional Education (CPE) has been helping professionals further develop their
skills and expertise through enrichment programmes that are tailored to their specific interest and needs. From enhancing skills to maximising profits
and performance, our specialised programmes are designed to enable career advancement and help enrich lives.


At Taylor’s Centre for CPE, we believe in nurturing potential talents and bringing out the best in each and every individual. Our goal is to help build
organisations and individuals by growing the talent of the lives we touch. And in turn, we will help build expertise that would help build our nation.




                                                             COURSES
                                                             OFFERED




                                                                       Hospitality            • Executive Certificate in Event Management
                                                                         Series               • Executive Certificate in Housekeeping Management
                                                                                              • Executive Certificate in Front Office Management
• Accounting and Finance                           Management                                 • Executive Certificate in Kitchen Management
                                                     Series
• General Management                                                                          • Executive Certificate in Banquet & Conference Management
• Human Resources                                                                             • Executive Certificate in Bar & Beverage Management
• Leadership and Strategy                                                                     • Executive Certificate in Food & Beverage Cost Control
• Sales and Marketing                                                                         • Executive Certificate in Food & Beverage Management
• Taylor’s Executive Leadership Series                                                        • Certificate in Hotel Revenue Management




                                                                         Leisure
                                                        The               Series
                                                     Malaysian
                                                       Skills
                                                     Certificate

                                                                                              • International Certification in Bread Making
• Front Office*                                                                               • International Certification in Cake Decorating
• Housekeeping*                                                                               • International Certification in Cuisine
• Food & Beverage Service*                                                                    • International Certification in Patisserie
• Kitchen Practice*                                                                           • International Certification in Wine & Spirit

* Free education & practical training at
  prominent hotels & restaurants
36
                                               STUDENT EXPERIENCES



     The Student Experience Department provides students with a wide range of support services focusing on
     Awesome Customer Experience. Students are assured that their needs will be met as they strive to complete
     their higher education. Our programmes emphasise character building, global outlook, communication skills,
     employability, leadership, interpersonal and intrapersonal skills, sportsmanship and many more.


     Career Services
     Career Services assists students in planning and deciding on
     career pathways, preparing for job searches and interviews
     and enhancing their employment opportunities. Areas of
     focus are:
     • Career and Employment Fairs
     • Career Counselling
     • Career Resource Centre
     • Employability Skills
     • Industry Visits
     • Internships
     • Job Placements
     • Resume Review
     • Talks and Workshops


     Student Development Hub
     Student Development Hub guides and nurtures students to be
     all – rounder by creating opportunities for them to participate
     actively in leadership, global exchange, creative thinking,
     character building and community service initiatives. Areas
     of focus include:
     • Community Service Activities
     • Student Interest Groups
     • Student Exchange Programmes
     • Student Leader Groups


     Student Experience Assistance
     Through our services, we aim to develop students with
     these characteristics: positive mind-set, strong drive toward
     recognition, compassion for others, and value team spirit in
     diversity and appreciate a healthy, balanced lifestyle. Student
     Experience assists and supports students’ study life and campus
     experience through the delivery of a broad range of non-
     academic student services. Deliverables are gauged by:
     • Accessibility
     • Quality of services
     • Quantifiable results
     • Responsibility
     • Service responses
                                                                                                                                              37




Student Central
Student Central is a one-stop centre for students to seek
assistance in non-academic and general administrative
matters. This division delivers integrated services in
collaboration with relevant departments to give students the
support and assistance they need throughout their duration
of studies. Areas of focus are:
• Collection Centre
• Enquiry
• E-Service Request
• Feedback
• Information and Documentation
• Online Services
• Other Services


Sports and Recreation Centre
Sports and Recreation Centre provides students a platform to
lead a healthy and positive lifestyle through various sporting,
fitness and recreational activities. Areas of focus are:
• Coaching and Competitions
• Quality On-Campus Facilities
• Recreational Activities
• Sport Clubs



                                                                  International Office
                                                                  International Office promotes the well-being and social interaction of
                                                                  international students and helps them adapt to a new and diverse learning
                                                                  environment. Areas of focus include:
                                                                  • Registration
                                                                  • Welfare and Social Interaction
                              REFERENCE
                                                                        Railway &
                                                                        Railway station
                                        TCSJ                            Taylor's College, Subang Jaya
                                                                        Taylor’s Lakeside Campus
                                                                        Hostel
                                                                        Landmark




                                                                                     JALAN LAPA




                                                                                                                                                                                                                                                               To Dam
                        N




                                                                                                                                                                                                                                                                 ansar a
                                                                                                NGAN TERBANG




                                                                                                                                                                                                                                                                    , Sg. B
                                                                                                                                                                                                            KELANA




                                                                                                                                                                                                                                                                          uloh &
                                                                                                                                                                                                             JAYA                                                                           SG.WAY




                                                                                                                                                                                                                                                                                 North
                                                                                                                                                                                                                                                                                                                                                                               ur
                                                                                                                                                                                                                                                                                                                                                                         ump
                                                                                                                                                                                                                                                                                                                                                             u   ala L
                                                                                                                                                                                                                                                          FREESCALE                                                                                     To K
                                                                                                                                                                                                                                       NANYANG
                                                                                                                                                                                                                                       SIANG PAU


 To Klang



                                                                                                                                                         LEBUHRAYA PERSEKUTUAN                                                                                                                                                               MA
                                                                                                                                                                                                                                                                  LEISURE                                                            G LA
                                                                                                                                                                                                                                                     MENTARI     COMMERCE                                     K           ELAN
                                                                                                                                                                                                                                                                                                        JALAN
                                                                                                                                                                                                                                                      COURT       SQUARE
                                                                                                                              E-TIARA
                               SUBANG                                                                                       CONDOMINIUM
                               PARADE                                           CARREFOUR
                                                              JALAN KEMAJUAN SUBANG                                                                                                                                                   SS 10
                                                                                                                                                JALAN KEWAJIPAN




                                                                                                                                                                                                                                                                                                                   PJS 6
                                        MOSQUE

                                               SHELL PETROL STATION
                                                                                                                                                                                                                                                                        PJS 8
                                                                                                                                                                                                                                       SURIAMAS
                                                                                                                SS 15
                                                                                                                JLN SS15/5G
                                                                                                                                                                  SDMC
                              JLN SS15/3B




                                                                                                                                                                                                                                                                                                 LEBUHRAYA
                                         JLN SS15/4G
                                                                                                                                                                          GRAND                                                         RIDZUAN
                                                                                                                                                                         DORSETT
                                JLN SS15/4F

                                               JLN SS15/4E




                                                                                                                             PANGSAPURI                                                                                               CONDOMINIUMS
                                                                                                                                                                         SUBANG
     SS 17                                                                                  SS15/6                           APARTMENTS
                                                                                                                                                                                                                                                 PJS 10                                                                              A




                                                                                                                                                                                                                                                                                                                                    Y
                                                                           4C                                                                                                                                                                                                                                                       W
                                                                        5/
                                                                    1                                                        JLN   /6A                                                                                                                                                                                         SS




                                                                                                                                                                                                                                                                                                    DAMANSARA
                                                             JLN SS                                                                                                                                                                                                                                                        E
               JALAN JENGKA




                                                                                                                                15
                                                                                                               JL
                                                                                                                  N
                                                                                                                             SS
                                                                                                                                                                                                                                                                                                                   EX   PR
                                                                                                                    SS             SS
                                                                                                                                                                                                                                                                                           TAI
                                              JLN SS15/4B                                                              15             15
                                                                                                                                                                                                                                                                                 NEW PAN
                                                                                                                          /7
                                                                                  MY PLACE
                                                                                                                                         /7
                                                                                                                                            A                                         WANGSA
                                                  JLN SS15/4                     APARTMENTS                                 TCSJ                                                      BAIDURI                                                  G UTA
                                                                                                                                                                                                                                                     MA
                                                                                                                                                                                                                                      SU BAN
                                                                                                                                                                                                                                JALAN
                                                                                                               JLN SS15/8




                                                                                                                                                                                                                                                                                                       - PUCHONG
                                                                  JLN SS15/8A                                                  SRI
                                                                                                                                                                                                                                               SUNWAY                                  PJS 9                       PJS 7
                                                                                                                                                                                                                                                                 JALAN LAGO



                                                                                                                              KUALA
                                                                 JLN SS15/4D                                                 LUMPUR                                                   r Su   nway                                              PYRAMID
                                                                                                                                                                         From   Banda
                                                                                                                                                                                                          JALAN LAGO




                                                                     G UTAM
                                                                            A                                                                                                                                                                      BANDAR
                                                         JALAN SUBAN
                                                                                                                                                                                                                                                                                                                                            TAYLOR’S
                                                                                                                                                                                                                                                   SUNWAY
                                                                                                                                                                                                                                     SUNWAY
                                                                                                                                                                                                                                                                            ON TIMUR




                                                                                     SEK. MEN.                                                                                                                                       LAGOON
                                                                                    SUBANG JAYA
                                                                                                                                                                                                                                                                                                                                           UNIVERSITY
                                                                                                                                                                                                                     ON BARAT




                                                                                                                                                                                                                                                                                                                                            LAKESIDE
  SEK. MEN.                                                                                                                                                                                                                     PJS 11
SUBANG UTAMA                                                                                                                                                                                                                               SUNWAY

                                                                                                                                                                                                                                                                                                                                             CAMPUS
                                                                                                                                                                                                                                           MEDICAL
               JALAN JENGKA




                                                                                           SS 14                                                                         SS 13                                                             CENTRE
                                                                                                                                                                                                                                   JALAN LAGOON SELATAN
  SS 18



                                                                                                                                                                                                                                                                                                                                    Caltex
                                                                                                                                                                                                                                                                                                                                     McDonald’s

                                                                                                                                                                                                                                                                                             P.J
                                                                                                                                                                                                                                                                                         Toll Plaza

                                                                                                                                                                                                                                                                                                       ESSO


                                                                                                                                                                                                                                                                                                                                                                  p      ur
                                                                                                                                                                                                                                                                                                                                                     To Kuala Lum



 To Klang
                                                                                                                                                                           LEB
                                                                                                                                                                                  UHR
                                                                                                                                                                                        AYA
                                                                                                                                                                                            SHA
                                                                                                                                                                                                    H AL
                                                                                                                                                                                                         AM
                                                                                                                                                                                                                                                                                                                                         To
                                                                                                                                                                                                                                                                                                                                            P
                                                                                                                                                                                                                                                                                                                                           uc
                                                                                                                                                                                                                                                                                                                                             ho
                                                                                                                                                                                                                                                                                                                                                ng
•   American Degree Transfer Program
•   Architecture • Building • Design
•   Biosciences
•   Business
•   Communication
•   Computing & IT
•   Design
•   Engineering
•   Hospitality, Tourism & Culinary Arts
•   Law
•   Medicine
•   Pharmacy
•   Pre-U Studies
    • Foundation in Communication
    • Foundation in Computing
    • Foundation in Design
    • Foundation in Natural and Built Environments
    • Foundation in Science
    • Taylor’s Business Foundation
    • Cambridge A Levels
    • International Baccalaureate Diploma Programme
    • Canadian Pre-University
    • South Australian Matriculation
Accredited by:                     Licenced by:




 Malaysian Quali cations               Ministry of             Ministry of         Jabatan Pembangunan         Human Resources
         Agency                     Higher Education            Tourism                  Kemahiran            Development Berhad


Our Academic Partners:




                  Academie                               University of            Lycee d’Hôtellerie              Certop
                 deToulouse                               Toulouse                  et de Tourism
                                                                                d’Occitanie, Toulouse

Professional A liations:




The International Council         Paci c Asia          Indian Ocean Tourism            Asia-Paci c                                                 Malaysian Association
on Hotel, Restaurant and            Travel               Organisation Inc.       Education and Training    Alliance Francaise        DELF DALF       of Housekeepers
 Institutional Education          Association                                     Institutes in Tourism




 Malaysian Association of      Malaysian Food &     The Chefs Association     Malaysia Association        TEAM              Malaysia Association     Research Chefs
  Tours & Travel Agents       Beverage Executive         of Malaysia           of Private Colleges                               of Hotels            Association
                                 Association                                    and Universities




 School of Hospitality, Tourism and Culinary Arts

 Taylor’s University Lakeside Campus (JPT/BPP/1000-801/67/Jld.2(36) KPT/JPS/DFT/US/B21)
 No. 1, Jalan Taylor’s, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia.
 Tel : 603-5629 5000 Fax : 603-5629 5001
 E-mail : admissions@taylors.edu.my
 • Penang Office - Tel : 604-226 3859                     Fax : 604-226 3876
 • JB Office        - Tel : 607-226 5433                  Fax : 607-226 5434
 • Kuantan Office - Tel : 609-566 3709                    Fax : 609-566 3710
 • Kuching Office - Tel : 6082-410 818/417 909            Fax : 6082-410 616
 • KK Office        - Tel : 6088-319 386                  Fax : 6088-319 387

 www.taylors.edu.my

				
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