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Guarding UK Social & Corporate Responsibility Corporate Social Responsibility Guarding UK as part of its ambitious vision of a corporate socially aware modern security industry, has implemented far reaching initiatives designed to minimise the impact of its trading activities on society, economy and the environment. At Guarding UK we believe that doing business in a responsible, sustainable way goes hand in hand with doing business successfully. Our approach to what has become an essential part of our operating culture is what sets us apart from our competitors. Social awareness is more than just words, it is how we operate, from employee welfare to community support. The following sections provide a brief synopsis of how we are working towards a safer, cleaner and more sustainable environment. Environment Guarding UK has a responsibility to manage both the direct and indirect environmental impacts arising from its operations. Environmentally sustainable operating systems are implemented wherever possible to manage our direct impact on our base environment and that of the wider community. The introduction of our ‘AWARE’ strategy has empowered all stakeholders within the company to adopt an approach to business that openly seeks to source, adopt and promote environmentally aware products and services, from recycled stationary to community based printers and service providers, thereby reducing our Carbon footprint. Other initiatives adopted to reduce our impact on our environment include the following; 2 Recycling of paper, card and plastics Introduction of the ‘Paper free Drive’, a movement towards a paper free working environment Promotion of the use of Public transport The adoption of low emission (CO2) company vehicles Health & Safety The health, safety and welfare of all employees of Guarding UK is of paramount importance, that’s why we have introduced far reaching reforms to make the working environment as safe and secure as possible. Some of the reforms introduced include the following; Introduction of Logosoft check calling software – to monitor personnel deployed to stand-alone sites Establishment of an all embracing intranet system – enabling operatives working up and down the country to access a dedicated website providing them with a means of communication to log concerns, register feedback and empowering them to provide positive ideas for the benefit of all stakeholders Establishment of a dedicated Helpdesk designed to safeguard the interests of all personnel deployed. The Helpdesk is an internal and external customer communication hub that enables all stakeholders to access an actual person 24/7 for the speedy resolution of conflicts and human resource orientated issues 3 The formation of the Business Manager model – this model of employee welfare is modeled on the Military and places field based operatives under the direct command of a Business Manager, thus providing them with a clear line of communication should they have any work or personal issues that they require advice or counseling. The above initiatives go hand in hand with a conscious operating culture tailored to the individual requirements of personnel working in the field, from someone to talk to at all times, to a set of policies and procedures designed to ensure that company employees remain protected, nurtured and developed throughout their career with the company. Charity Charitable work has always been an important part of the Guarding UK commitment to the local community and the country as a whole. After all we are in a people business, therefore supporting charities that provide a worthwhile service to disadvantaged sections of our community is something we are passionate about. Our commitment to the support of charities is evident in our ongoing support of worthwhile organisations such as; Dreams come true charity Breast Cancer Children in Need Chestnut Tree House Children’s Hospice Our support comes in many forms such as; 4 Running the London Marathon Running the Great North Run The New York Marathon Charitable events Regular donations Currently we are actively supporting the Chestnut Tree House a worthwhile charity dedicated to the welfare of terminally ill Children. Chestnut Tree House is the only children's hospice in Sussex and cares for children and young adults from 0- 19 years of age with progressive life-limiting and life- threatening illnesses from all over the county. Completed in 2003, the hospice provides a 'home from home' environment with 10 children's bedrooms plus 8 family rooms, a wet and dry play area, computer and music rooms, a multi sensory room and hydrotherapy pool. The house is set in beautiful gardens within an area of outstanding natural beauty. There are potentially 400 families with life-limited children in Sussex. Chestnut Tree House offers support for the whole family including psychological support, care in bereavement therapy, end of life and respite care and sibling support. The hospice costs approximately £2 million per year to run. Families are not charged for their care and the hospice receives no government funding at all, so it relies completely on the generosity, help and support of the people of Sussex and the country as a whole. 5 Business Ethics (ACS) An ethical approach to business is what sets us apart from our competitors, from an ethical approach in the way we source goods and services to the way we conduct ourselves whilst looking after nearly £7 billion of client property. As an organisation we have from the start strived to enhance the reputation of the security industry, from being one of the first organisations to support the introduction of the Private Security Industry Act, to our enthusiastic embrace of the SIA Approved Contractor Scheme (ACS). You can’t get it right 100% of the time, but you can learn from mistakes and evolve the service provided to ensure that client satisfaction remains at the forefront. Part of this commitment to getting it right is our ACS accreditation an achievement which proclaims our commitment to enhancing the image of the security industry through safeguarding employee rights, protecting the environment and by giving something back to the community. ACS accreditation tells our clients that we have signed up to some of the most stringent quality criteria in the service industry, thereby providing peace of mind secure in the knowledge that the company you’ve chosen to look after your interests, is a company that conforms to the highest ideals, in terms of quality and professionalism. 6
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