Keystone Rural Health Center Annual Report – June 2011 – Chambersburg, PA
meSSaGe FrOm THe PreSiDeNT & CeO
Community Health Centers have been in existence for
over 40 years and were improving health care long
before health care reform was signed into law. Keystone
Keystone rural Health Center, also known as Keystone Health, Health, a Community Health Center and a Federally
Qualified Health Center, has been expanding services
is a 501(c)3 not-for-profit Federally Qualified Health Center that and increasing access to quality and affordable health
care for 25 years.
has been serving Franklin County and surrounding areas since Joanne Cochran
President & CEO During 2010, Keystone made great strides in continuing
1986. our tradition of improving health care for our community.
in 2010 Keystone began the process of implementing electronic Health records
(eHrs) in all of our practices. an eHr is a computerized record of a patient’s health
information. eHrs give providers quick access to patient health information and
diagnostic data; speed tests, treatment orders, referrals, prescriptions and updates
of patient records; and increase the speed and quality of patient care. eHrs
O u r m i SS i ON automate the workflow to minimize manual tasks and paperwork making the
business end of healthcare more streamlined and cost effective.
The american recovery and reinvestment act grants that Keystone received in
Keystone Health eliminates barriers to health care by providing 2009 were put to work in 2010 expanding our dental and behavioral health
facilities and constructing a new building at 830 Fifth avenue in Chambersburg.
affordable, accessible and compassionate medical, dental and These construction projects are providing increased space that will allow us to
expand dental, behavioral health, obstetrics/gynecology, pediatrics, internal
support services to men, women and children of all ages, races medicine, and pharmacy services as well as add a new walk-in center.
and economic backgrounds. Keystone greatly expanded its federal 340B drug discount program in 2010 by
contracting with Sunrx (a pharmacy management firm) and adding additional
participating pharmacies. This has increased access to the program for our patients
throughout the entire county.
in our local community, leaders at Keystone Health have been setting the bar fairly
high on wellness and improving the quality, affordability, and access to health
care. Whatever the future of health care reform is, Community Health Centers,
like Keystone Health, will continue to be dedicated to providing primary medical,
dental, behavioral, and social services to all residents of our communities while
targeting the medically underserved populations. The goal of Community Health
Centers is to reduce disparities that individuals face due to poverty, race, language,
and culture. While their mission is to ensure access to affordable care for those
most in need, Community Health Center’s always welcome the insured who are
looking for high-quality primary care.
w w w. k e y s t o n e h e a l t h . o r g
2010 aC H i evem e NT S
Primary Care Services
» 46,940 patients served
» 161,899 total visits
» 1 in 12 patients was best served in a language other than english.
» Nine pharmacies joined the 340B discounted pharmaceuticals program
bringing the total participating pharmacies to ten.
» Construction began on the expansion of the Keystone Behavioral Health
and Keystone Dental Care facilities that was funded with a $1,649,965
american recovery and reinvestment act grant awarded in 2009.
The dental facility expansion was completed in December 2010. The
behavioral health facility expansion was completed in January 2011.
» Work began on the construction of a two-story, 52,000 square foot
facility at 830 Fifth avenue that is being funded by an $11,515,000
american recovery and reinvestment act grant. The new building
will allow Keystone to create more space for Keystone Women’s Care,
Keystone internal medicine, and Franklin County Pediatrics, to expand
our discounted pharmaceuticals program by adding a Keystone-owned
pharmacy, and to develop a new service—a walk-in center.
» Keystone will host its second free dental care event for the uninsured
and underinsured this spring. The event is sponsored by Highmark and
» Keystone looks forward to the completion of our new building in
» a new practice management and electronic health records system » Keystone Women’s Care, Franklin County Pediatrics, and Keystone
(NextGen) was implemented. The practice management module was internal medicine will move into the new building in September.
implemented in early 2010 and implementation of the electronic health » also in September, the pediatrics practice and the cardiology practice
records module began in may 2010 and continued throughout the year. will be renamed to Keystone Pediatrics and Keystone Cardiology,
» Keystone provided health education in the community by hosting its making the names consistent with the form of the other Keystone
fifth annual autism awareness Fair. The Keystone Hiv Program provided practice names.
education and free Hiv testing at numerous community locations and » Providers and staff will be hired for the new practices—Keystone
events throughout the year. Other community health education was Pharmacy and Keystone Walk-in Care—that will open in September.
provided through partnerships with Healthy Communities Partnership and
other local organizations. » Franklin County Heart Center (Keystone Cardiology) will begin using
electronic Health records this fall.
» During 2010, Keystone Health underwent its fourth on-site accreditation
survey by The Joint Commission and successfully maintained it accreditation.
» New providers who started in 2010:
Franklin County Heart Center is a specialty practice that is open
to anyone and offers a sliding fee.
Franklin County Heart Center:
» is staffed with six non-invasive cardiologists, one physician assistant,
Cessar Scott, MD Julie Teed, PA-C Venkata Konanki, MD and two nurse practitioners.
Keystone Behavioral Health Franklin County Pediatrics Franklin County Pediatrics
» Provides cardiology consultations in the Chambersburg and
» Provides 24/7 coverage at Chambersburg and Waynesboro Hospitals
» monitors stress tests at the Chambersburg Hospital
» Provides all inpatient cardiology services at Chambersburg and
John Rippy, DDS Carrie Derk, RDH
Keystone Dental Care Keystone Dental Care
James F. & Jean l. Druckenbrod Dennis l. Byers
richard Q. & linda B. Snurr elizabeth W. Palmer
Thomas P. & Carol m. Orndorf mr. & mrs. David martinez
John mcDannell Waynesboro Design Services
2010 KeySTO Ne H ea lTH D O NOrS Chester & eleze mcKenzie
AmbASSAdorS Strickler insurance agency, inc.
PLAtinum AmbASSAdorS City answering Service, l.l.C. Kevin J. & laura J. lorentsen Diller’s Plumbing & Heating, inc.
Summit Health Frank S. & linda elliott lou & Courtney Graham The Bolte Fund
The Wood Foundation of Chambersburg The Bruce Henderson Trust Cecil P. & a. Janet Cessna elizabeth N. Henneberger
mr. Donald Jacoby John H. & Helen S. Wingert mr. & mrs. Julio D. lecuona Pierre B. Turchi
F & m Trust laszlo madaras mr. & mrs. Donald r. Gigous earl D. & Dorothy m. Simmss
John C. & Beeb Good Barbara B. Townsend Joan S. applegate
Charles S. & Donna i. Bender ii Sunrise Computers & electronics Shirley S. rife FriEndS oF KEyStonE
Sprint Corporate Center margaret l. Spencer Harold H. angle
Peter C. Zimmerman bronzE AmbASSAdorS Harry m. & esther G. Buck anna Bittinger
Charles Q. Smith John J. & Jamie mcelwee, Jr. Dr. David C. Daubenspeck Jacqueline Campbell
Preston J. & Helen l. moe Thomas B. edwards Sandra abbey Christ united methodist Church
Joanne Cochran Park ave. Pharmacy inc. Jane Sheffler louis W. & Patricia l. Connell
Sovereign Bank Philip S. Cosentino Carl & arlene miller Don edwin Creager
Orrstown Bank albert S. Berberich Donald T. & Christina D. Sollenberger June m. & raymond Dalby
mrs. Winifred Dittmar michael e. & ev Kugler Samuel C. Clarke Betty m. Danzberger
valley Quarries, inc. Brendan T & anne H. Finucane richard D. eline
GoLd AmbASSAdorS international marketing, inc. mr. & mrs. allen C. rebok encore marketing
Fort James Foundation mr. & mrs. robert losee louise Brechbiel Norman B. & Patricia m. epstein
The emma W. Hutton Trust larry H. & Christine Stenger mcCleary Oil Company, inc. Charles French
Patriot Federal Credit union Charlotte murphy David e. & marlene Pittman John C. & anne W. Gale
Smith, elliott, Kearns & Company la Camera mr. & mrs. Harold l. Buhrman Bill & Dana Happel
The edna v. Stanley Trust Ned m. & Natalie J. Walter Snavely’s Garden Corner, inc. John r. & Kathryn l. Hartley
Chambersburg area Development Corp. Dean & Donna martz Steve & Bonnie Hoffman Kermit & Clarisse Hicks Foundation
Father Carl Steffen The Benjamin r. Pierce Charitable mr. & mrs. allen e. Jennings, Jr. Norma J & michael G. Holsopple
lew and F. lucille Stence endowment
richard N & Brenda m. Bodner luella m. & ray e. Holtry
Janie a. morgan Fund lois B. Gonder
molly a. Cochran martha G. Hunsberger
C. Glenn & lorraine e. Koons John r. & martha Walker
Gail vaughn Gary lukacs
The Frank B. leidig Trust mary englerth
Wayne l. & Jane K. mowrey maurice l & Carol T. marotte iii
Plummer engineering Hawley memorial Presbyterian Church
Wenger & myers insurance, inc. Janet a. mcallen
Wm.& Diane Nitterhouse Foundation Glen & Glen
mr. & mrs. John mason anne r. miller
Helen m. lucas Fresh express, inc.
Brian l. Hart alice B. mower
edward Zuroweste Bigler media
Kathy J. Bowman Patrick W. & Pamela O. O’Donnell
The First Natl. Bank of Greencastle arthur l. & Phyllis y. Conrad
Donald F. Waters Ted F. & Bonnie l. rabold
William r. & Dorothy e. erickson The Foundation For enhancing
Father Jude Dawson-amoah l. michael & Donna J ross
David a. & angela l. Hoffmann Communities
FCCTC PNP alumni association Jay T. & Betty m. upperman
anonymous mr. & mrs. Samuel King
William G. George laura a. velasquez
T.B. Wood’s, inc. John W. & Helen D. elliott
mr. & mrs. llewellyn Dando Janice F. Williams
Chambersburg Beverage, inc.
Chambersburg Community improvement William N. Wingerd
SiLvEr AmbASSAdorS alice m. Brumbaugh
Joseph r. Wertime ambrose C. & Patricia W. Potrzebowski
louise C. monack James P. & Nancy B. Probst
The Butcher Shoppe mr. & mrs. James e. radcliffe
Deetta antoun J. edward & marie l. Beck, Jr.
mr. & mrs. J. Fred Stenger Patricia & Karl Shreiner
Public Opinion/Gannett Foundation Harold C. & Joanne Gabler Jr.
First Nat’l Bank of mercersburg russell G & Susan O. Smith
lady moon Farms, inc. Karen G. Sloan
Denis m & Kathy Diloreto SaSHS Honor Society
ventura Foods ramsey G. Diliberto
David S. & Helen O. Platt air Hill Brethren in Christ Church
John H. & Sandra Gates John l. & Cora Grove
Noelker and Hull associates, inc. Chambersburg rotary
Donald H. & luella Small michael a. Starr insurance, inc.
Dr. yvette Brown united Defense l.P.Paladin Production
michael & alice Palmer Division
Joseph W. Gotwals John l. agett
w w w. k e y s t o n e h e a l t h . o r g 2010 Patient Composition
O u r Primary Ca re Servi C e S
» Family medicine
» Internal medicine
» Behavioral health Uninsured
» Individual and family counseling
» Medication management with psychiatrist
» Crisis intervention 2010 Expenses
» Translation Fringe Benefits
10.4% Salaries & Wages
» HIV case management; free, confidential testing and Contracted
Services 2.6% 60.0%
» Support services, when needed
» Healthy Beginnings Plus for uninsured pregnant women
» Statewide Migrant Farmworker Programs Pharmaceuticals
» Discounted prescription drug program
» In-patient care at Chambersburg Hospital
Facilities - 4.1%
Amortization - 2.5%
Provisions for Bad Debts
2010 Sources of Fiscal Support
Federal Grants -
All Other Grants 8.5%
.8% Federal Grants
Other Revenue 61.2%
at 820 Fifth avenue, Chambersburg, are:
» Keystone Family medicine (263-4313) at 767 Fifth avenue, Suite B-3a, Chambersburg, is:
» Keystone Behavioral Health (263-0384) » Keystone Dental Care (263-4462)
» Keystone Hiv Program (217-4350)
in the Summit Health Center at 757 Norland avenue,
in the Summit-Keystone Pavilion at 755 Norland avenue,
Chambersburg, are: » Franklin County Pediatrics, Suite 206 (263-0550)
» Keystone Women’s Care, Suite 101 (217-6830)
» Keystone internal medicine, Suite 207 (217-6804)
» Keystone Crisis intervention Program is located in an office off
» Franklin County Heart Center, Suite 201 (217-6944) the er in the Chambersburg Hospital, 112 N. Seventh Street
» Keystone Health executive and administrative Offices, (264-2555 or 1-866-918-2555)
Suite 200 (263-2230) » Keystone Health has Farmworker Program offices in
Chambersburg (Franklin County), Gettysburg (adams County),
reading (Berks County), and Berwick (Columbia County).
reach the program’s administration office at 217-6004.
A United Way Agency » The Keystone Pharmacy Program is operated through contracts
Accredited by The with various pharmacies throughout Franklin County.
This institution is an Joint Commission
Equal Opportunity Provider.
Keystone Rural Health Center NoN-profit
Administrative and Executive Offices orgaNizatioN
755 Norland Avenue, Suite 200 U.S. poStagE
Chambersburg, PA 17201 paiD
pErmit No. 134