management by dfhdhdhdhjr

VIEWS: 13 PAGES: 45

									      Every manager must learn—
      —

   Management
Chapter 01
Management & Managerial Science
Introduction:discuss phenomena
    At the beginning of reformation and open,
   some bosses in the private enterprise who
   didn’t get the systemic managerial education
   earned a lot of money. But some persons
   among those became insolvent later.
    Some university students just graduated
   from the business administration failed at
   the beginning of doing business.But they
   succeeded later.
   With the development of the market economy,
   more and more enterprisers save time to go
   to the university to study MBA.
Questions:
  1.Is it necessary to study
  management for doing business?
  2.Where can we get the
  knowledge of management from
  the practice or books?
  3.Is management a art or a
  science?
          Chapter 01
Management & Managerial Science
 一、 Is management a art or a science?
 1、meaning of nature of science & art
  Nature of Science:   Nature of Art:
  Objective(客观的)
                       experience;
  nature ;
  disciplinarian       skill;
  (规律) nature;
                       know-how(诀窍)
  truth nature
Differiences:

    Science         Art
 Emphasize:       Emphasize:
 Theory           Practice
 Logic prove      experience
 disciplinarian   Flexibility
 Principle(原则)    Change
 2、Management unifies the
nature of science & art.

   (1)How to understand the nature
  of management?

    Management activities have defi
  disciplinarian.To master these ru
  scientific methods may conduct th
  managerial practice,decrease mist
 (2)How  to understand the
 of art of management?

Management finally need depend on
practice. The nature of art—experience
skills are very important. We must app
managerial theories and methods in th
practice of management.
(3)How to understand the unification
f nature of science & art of management?
  Science and art are the unification in
 the management.
 The managerial theory may conduct
 the managerial practice,decrease
 mistakes.The nature of art in the
 practice also enrich and complement
 the ingredient of science of
 management. The more you know the
 nature of science of management, the
 more you have nature of art.
Thinking about:

 1、What significance to make clear
management is the unification of nature
of science & art ?

 2、Will management become a pure
science excluding art?
  二、What is management?

(一)Definition(In our book)

 Management is a course of activity that
 the manager corresponds the activitie
 of organization members and manages
 effectively all resources to realize the
 organization objective through the
 functions of plan, organization, leader
 and control.
3、Focuses
   (1) Management is a course of
 practical activity purposed;
   (2) corresponds the activities
 of organization members
   (3)The purpose is to realize
 the organization objective
3、 Focuses
   (4)The managed object
 includes all resources of
 people,wealth and substance.But
 the centre is people.
   (5)The functions are
 planning, organizing, leading
 and controlling.The essence is
 to correspond.
  三、What is a
  management science?
(一)Research object(对象) of
management science.
 The management science is a science of
common disciplinarian to research all sorts of
managerial activities.
 Two meanings:
 1,The management science is a science;
 2,The research of management science is
common disciplinarian of all sorts of
managerial activities.
 (二)classification of
Management Science
 Enterprise;
 Administration;
 Hospital;
 Science & research; Human resources;
 School;             Production & operation;
 Military            Technology;
                     Quality;
                     Financial;
                     Logistics(物流)
 (三)Characteristics of
Management Science

 1.Comprehensive
 nature
                   Thinking about:
                   What kinds of
                   knowledge(subjects)
                   does management
                   include?
 What kinds of knowledge(subjects)
does management include?
 Economics; mathematics;
 ethnics(伦理学); behavior;
 technology; psychics;
 systematics; computer;
 operational research(运筹学);
 cybernetics(控制论);
 informatics.
2、nature of no accuracy
 The theory,principle and method are
 impossible to get a results under the
 same condition.
 The main body ,object and environment
 are impossible same.The factors to
influence managerial effect are complex
 and changeable.
3、Applied
nature
Management comes
from   practice
and applies to   Thinking about:
practice.
                 Which questions
               should be noticed
               when Management
               applies to practice?
3、Applied
nature
Which questions should be noticed
when Management applies to practice?
The theory of management can guild
the practice.The methods and
technology can be used to the
practice and must joint
with the practice.
Don’t copy.
Simple Definition(foreign book)
▪ “Someone who uses resources in an
efficient(有效率的) and effective(有效能
的) way so that the end product is
worth more than the initial input
    Inputs                           Outputs
    value x       Transformation     value x + y


    ▸    Capital, labour, land
    ▸    Markets, Money, Men&Women,
         Making goods & services
▪       Emphasises Transformation role
    Definitions Focussing
    on People
▪   “Getting things done by
    other people”
    Mary Parker Follett


▪ “Someone who gets things
    done with the aid of other
    people”
    Rosemary Stewart
                       Full Definition of
                       Management
▪ “The process of getting other people to
    transform resources so that the results add
    value to the organisation in terms of reaching
    its goals”

▪ Some indices(指数) of management success
▸   Percentage return on capital
▸   Value added per employee

–Not   necessarily in Financial terms
(二)Elements of management




                                                External environment
                 Internal environment
              process
              (function)
  main body




                             objects


                                        goals
                means


               organization
Main body



  Manager is a person who seeks a
  value, take certain responsibility,
  has certain right and correspond
  activities in a certain organization.
Means(手段)


Hard means: organization (complexity
and the large of modern production);
managerial tool(all equipment or
tool );managerial technology(usage of
modern technology).
Soft means: system(structure
system );method(mean to realize the
goal); information(managerial process
and function can’t leave it).
Objects




 Person;property;
 substance;time;
 information
process(function)




  Plan;
  organization;
  Lead;
  control
Goals




  Managerial goal is make full use
  of the resources. Less input gets
  much more output.
Environment



 Internal: status of resources,
 culture and atmosphere氛围
 External:politics;economy;
 society;technology;natural
 environment.
Thinking about:

Why to include the following
contents according to the
structure picture.
Organization; communication;
Persons’ train; culture;
financial management
Stimulate to adjust the
marketing strategy;
  Answer:
Organization:basic mean; complexity and the
large of modern production,manager can’t
manage all kinds of activities;
Communication: lead function;
Persons’ train:the object of management; to
exploit human resource helps the management;
Culture:internal culture(environment);
financial management:important content of
management; cost and benefit; the lest
  inputs get the most outputs.
Stimulate to adjust the marketing
  strategy:plan function.
四、4 functions of manageme

   The functions are :

   Planning

   Organization

   Leading

   control.
   2、Content:

planning     organization      lead          control

                             Command指挥
  Aim         Institution                     Examinati
              (机构)                            on
  Strategy                   Instruct指导
              human affair                    Supervise
                                              & urge督
  Project(    (人事)           Communication    促
  方案)         authority权                      Correct
              责
  Policy                     stimulation      errors纠
  (方针)                                        偏
    五、Manager
   (一)manager’s levels:

    Senior manager

    Middle-level manager

    Grass roots manager
                           operator
Composition of Skills
      differs by Management Level - Katz


                                   Strategic & Political



                   Interpersonal


       Technical


  First Line                Middle                         Senior
(三)Managers’ skills

 1、 Technical ——
 Operation knowledge,
 ability to master
 and apply technology
2、 Interpersonal

Ability of communication
Ability to deal with
interpersonal
relationship
Ability to stimulate
underlings.
                   3、concept skills—
                  —
                    Ability to
                  abstractly think and
Confirm develop
                  whole hold to the
goal              cases
Strategic &
Political
Establish plan
Organize
transform
  六、Natures of management

              natural attribute (general)
Management       (with productivity)
 Twoness

               social attribute(special)
             (with production relationship)
Natural attribute :

   The management has
  relationship with the
  productivity.It belongs to the
  category of organize the
  productivity in reason. It
  embody the general
  requirement of labor process.
Social attribute :

   The management has
  relationship with the production
  relationship.It maintenances
  all production relationship and
  realize the function of a
  certain social goal . It is
  impacted by political system
  and culture background
七、       ▪ Interpersonal Roles
Manager’s ▸ Figurehead(挂名首脑)
Roles      ▸ Leader(领导者)

           ▸   Liaison(联络者)
          ▪ Information Roles
           ▸   Monitor(监听者)
           ▸   Disseminator (传播者)
           ▸   Spokesperson(发言人)
          ▪ Decision Roles
           ▸   Entrepreneur
           ▸   Resource allocator(资源分配者)
           ▸   Negotiator
           ▸   Disturbance-handler(故障排除者)
(二) Manager’s Roles管理者的角色

 案例 : 王总的一天               10 : 30 突 然 接 到 生 产
8:30 应邀出席市物流             部来电,有一名工人发生
中心大楼落成的庆典活               了工伤事故,王总赶快前
动(Figurehead)            往处理,指示有关人员护
9:30 接受电视台记者             送受伤职工到医院抢救。
的采访,介绍公司的新               (Disturbance-handler)
业务(Spokesperson)          11:00 与一重要客户洽
10:00审批财务部门提             谈一项业务,并与客人共
交的下季度财务预算报               进午餐。 (Negotiator)
告.(Resource allocator)    14:00召开董事会议,
                         讨论是否上马一个新项目
                         的问题。( Leader)
Psychometric(心理测量的)
Characteristics of managers
  ▪Intelligence   (Average IQ = 100)
  ▸ 1st Line 108
  ▸ Middle manager118

  ▸ Senior Manager124+

  ▪Personality
 ▸ Moderate extroverts(性格外向者)(some
   specialists can have low extroversion)
  ▸ Emotionally stable

  ▸ Conscientious(尽责的)

    Moderately tough minded
  ▸ Open-mindedness depends on situation
Thank you !

								
To top