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					Absence Management Forum 2009                                                                                                5th

Improving Productivity and Reducing the Cost                                                               R   LYBIRD BOOK

                                                                                                        EA                IN
of Absence in your Organisation

                                                                                                     OFF booki
                                                                                                               ngs when
                                                                                                       pay by 28          you
                                                                                                                 th Novem book and
                                                                                                         or £75 M          ber
                                                                                                                  ultiple Bo 2008

    Programme Highlights:
    • Empowering line managers to effectively manage absence

    • Implementing rehabilitation and ‘back to work’ programmes
    • Effective measuring and monitoring of absence

    • Examining what causes absence in your organisation
    • Managing absence on a shoestring

    • Ensuring top-down buy-in to the importance of employee wellbeing
    • The impact of and response to Dame Carol Black’s report
    • Legal overview of employers’ responsibilities

Tuesday 27th January 2009 - Central London                                                                      Centrica
                                                                                                             Martyn Davidson
Chair:                                                                                                        Group Head of
                                                                                                            Occupational Health
•    Jim Hillage - Director of Research, Institute for Employment Studies

Expert Analysis From:
•    Grimsby Institute of Further and Higher Education - Peter Barnard, Registrar
•    Centrica - Martyn Davidson, Group Head of Occupational Health
•    Humberside Police - John Robinson, Senior HR Manager, Strategy & Projects
•    Marks and Spencer - Russell Turner, Operations Manager
•    Hereford Hospitals NHS Trust - Julie Davis, Senior Occupational Health Nurse Manager
•    CIGNA UK - James Parker, Managing Director
•    Nabarro LLP - Sue Ashtiany, Partner, Head of Employment Group
•    Basildon District Council - Gerry Levelle, Head of Business Strategy, Policy and Performance
•    Taylor Woodrow Construction Limited - Duncan Littlefair, HR Director
•    Eaton Corporation - Hydraulics Business - Gaynor Pullin, HR Generalist
•    Plantronics Ltd - Philip Vanhoutte, CEO
•    Bradford & Bingley - John Hamilton, Head of Business Continuity

                                                                                                    Media Partner       Organised by
     5th Annual
                                                                                   Who will be speaking?
     Absence Management Forum 2009                                                       Jim Hillage has responsibility for developing the
                                                                                         IES’ overall research capability and, with others,
     Symposium Events’ 5th annual Absence Management Forum will give                     delivering research and evaluation services to public
     you the tools you need to significantly reduce absence rates within                  policy clients. He is able to draw on almost thirty
     your organisation. Through a unique series of case studies from HR and              years’ experience of researching into labour market
     occupational health professionals you will find out how to successfully              and employment issues from an individual and an
                                                                                         employer perspective.
     challenge and overcome the absence issues you face.
                                                                                          John Robinson has recently changed roles from
     Background                                                                           Employee Relations Manager to Senior HR Manager
     Many companies are underestimating their rates of absence and, in                    (Strategy & Projects) at Humberside Police. It is in
     turn, the financial impact this has on the company. A recent CIPD survey              his old role that he acquired his expertise in, and
                                                                                          passion for, attendance management when he was
     shows that sickness absence costs UK companies an average of £666                    responsible for, amongst other things, personnel
     per employee per year. Top executives believe that half of the working               policy as well as the provision of an occupational
     days lost due to sickness are not genuine. There are other costs to                  health welfare and safety service.
     consider when it comes to long-term and persistent short-term absence:
                                                                                          Julie Davis successfully manages the Occupational
     workplace morale can decrease as employees in attendance are needed
                                                                                          Health Team at Hereford Hospital NHS Trust and
     to carry the burden of their absent colleagues’ workload. This could lead            continues to work clinically to retain her nursing
     to customers receiving a compromised service with key players missing                skills. Most importantly, she works hard to ensure
     and services devolved.                                                               that the Occupational Health Team deliver quality
                                                                                          service to all who seek to access the department.
     There are many practical steps you can take to manage absence, minimise              Martyn Davidson is currently Group Head of OH
     financial risks and improve productivity. Employers need to deal with poor            for Centrica plc with a global workforce of 30,000
     employee health and wellbeing, collect quality data on the reasons behind            in energy production and supply. He has a special
     absence and develop a structured programme to tackle this.                           interest in legal areas relevant to occupational
                                                                                          health and safety and is the author of the legal
                                                                                          aspects of OH practice in the ABC of
     Whether you have a comprehensive sickness absence policy you would like              Occupational Medicine.
     to benchmark against other leading organisations, an absence policy in
     need of some rejuvenation or you are looking to introduce a policy within            Sue Ashtiany is a Partner at Nabarro LLP and
     your organisation this conference will provide constructive ideas on how to          the Head of Employment Group. Sue’s work
                                                                                          predominantly consists of large-scale or complex
     improve your absence management practice.                                            projects, in particular change management projects;
                                                                                          cases involving difficult issues of employment and
     Who Should Attend?                                                                   discrimination law and policy and strategic advice
                                                                                          for employers in the private, public and not-for-
     •      Directors, Heads and Managers of HR                                           profit sectors.
     •      Employee Relations Managers
     •      Heads and Managers of Occupational Health                                     James Parker is UK Managing Director at CIGNA
     •      Medical Officers                                                               Life Insurance Company of Europe. As Managing
     •      Absence Managers                                                              Director, James has aligned the management of the
     •      Personnel Officers                                                             UK absence operations with the insurance business,
     •      HR Policy & Strategy Managers                                                 expanded CIGNA’s Glasgow office and grown
                                                                                          revenue by over a third.
     •      HR Business Partners
     •      HR Advisors                                                                   Philip Vanhoutte joined Plantronics in September
     •      Reward & Benefits                                                              2003 and is responsible for managing Plantronics
     •      Line Managers                                                                 business throughout EMEA (Europe, Middle East
     •      Trade Unions                                                                  and Africa). Prior to this, Philip served as Corporate
     •      Employment Lawyers                                                            Vice President of Marketing at Sony Ericsson Mobile
                                                                                          Communications where he was instrumental in
     Benefits of Attending                                                                 launching the new brand of camera/smartphones
                                                                                          and bluetooth headsets.
     •      Plan and implement ‘return to work’ and rehabilitation programmes
     •      Make significant savings to the cost of absence in your organisation           Peter Barnard is registrar at the Grimsby Institute of
     •      Empower line managers to effectively manage absence                           Further and Higher Education. He has developed an
     •      Examine the ROI of promoting health and wellbeing                             award winning strategy for the Institute’s employee
     •      Effective measuring, monitoring and investigating techniques                  benefits, health and wellbeing and internal
     •      Scrutinise the Government’s absence policies                                  communications and for equality and diversity.
                                                                                          Peter has successfully led Institute teams to achieve
     •      Examine legal frameworks and employers’ responsibilities
                                                                                          several national awards on health and wellbeing,
                                                                                          and equality and diversity.

                                                                                          Duncan Littlefair is currently Human Resources
                                                                                          Director at Taylor Woodrow. As a member of the
                                                                                          Executive Committee he is responsible for the HR
                                                                                          policy and strategy. Prior to joining Taylor Woodrow,
           things to know about...                                                        Duncan was employed by Tarmac Construction
                                                                                          Services where he was HR Manager providing a
              Symposium Events                                                            consultancy service to both the HR team and line
                                                                                          managers throughout the company.

1.       We are experts in HR related topics                                             Gerry Levelle joined Basildon District Council as
                                                                                         Chief Internal Auditor in 1985, subsequently holding
2.       We produce over 40 industry leading events a year                               the posts of Chief Accountant, Chief Exchequer
3.       We can produce events for clients covering any topic area                       Officer and Finance Manager. In 2003, Gerry moved
4.       We are happy to develop bespoke seminars for a range of purposes                away from mainstream finance to concentrate on
                                                                                         the corporate support services based around audit,
                                                                                         efficiency and risk.
         020 7231 5100
 Conference Programme                                                                                                       Nowk
                                                                                                                          020 72!
 Tuesday 27th January 2009 - Central London                                                                                5100 31
 9.00 - 9.30 Coffee and Registration                               13.15 - 13.25   Questions and Discussion with Speakers

 9.30 - 9.40 Introduction and Opening Address by                   13.25 - 14.25 Lunch, Exhibition and Networking
            Conference Chair
            Jim Hillage, Director of Research, Institute for       14.25 - 14.50 Educating Line Managers
            Employment Studies                                                     •     Empowering line managers to effectively
                                                                                         manage absence
9.40 - 10.05 Keynote Address                                                       • Improving two-way communications
            Examining the Government’s Absence Policies                            • Maintaining positive management styles
            • Impact of and response to Dame Carol                                 • Identifying problems for early intervention
                Black’s report                                                     Julie Davis, Senior Occupational Health Nurse
            • Does it go far enough with regards to sick notes                     Manager, Hereford Hospitals NHS Trust
            Martyn Davidson, Group Head of Occupational
            Health, Centrica                                       14.50 - 15.15 Best Practice Strategy to Manage Absence
                                                                                   • How a successful long term strategy can work
10.05 - 10.30 Ensuring Top-Down Buy-in to the Importance of                        • Gaining synergy
            Staff Wellbeing                                                        • Collaborative approach
            • Reducing the average absence of employees                            • Bottom-line impact: cost savings
            • Focusing on the bottom-line value of investing                       John Robinson, Senior HR Manager, Strategy &
                 in absence                                                        Projects, Humberside Police
            Gaynor Pullin, HR Generalist,
            Eaton Corporation - Hydraulics Business                15.15 – 15.40 Training Line Managers and Ensuring Consistency in
                                                                                   the Decision-Making Process
10.30 - 10.55 Managing Absence on a Budget                                         • Managing issues correctly utilising the disciplinary
            •   Having the vision and a plan                                            or ill-health routes
            •   Securing funds and resources - internally                          • Ensuring “the line” understand the role and
                and externally                                                          function of occupational health
            • Measuring impact                                                     • Extending a simple message which is easily
            • Ensuring strong internal communication                                    absorbed and empowers the line teams
            Peter Barnard, Registrar,                                              Russell Turner, Operations Manager,
            Grimsby Institute of Further and Higher Education                      Marks and Spencer
10.55 - 11.05 Questions and Discussion with Speakers               15.40 – 15.50 Questions and Discussion with Speakers

11.05 - 11.35 Knowledge Share
                                                                   15.50 – 16.05 Coffee, Exhibition and Networking
            This is your chance to discuss and debate the nitty
            and gritty issues and seek solutions to your absence   16.05 – 16.30 Rehabilitation and ‘Back to Work’ Programmes
            management concerns. Knowledge Share is a great                        •   Planning and implementing a ‘return to work’
            opportunity to talk through challenging issues in a                        policy and examining the business
            structured environment with your peers.                                • Rehabilitating absent employees
                                                                                   • Avoiding any negative impacts and integrating
11.35 - 12.00 Coffee, Exhibition and Networking
                                                                                       employees back into the team
                                                                                   • Making line managers accountable
12.00 - 12.25 Examining What Causes Absence in your
                                                                                   James Parker, Managing Director, CIGNA UK
            • Monitoring for sickness trends                       16.30 - 16.55 Managing Sickness Absence and
            • Making your company more attractive to employees                     Rehabilitation Programmes
            • Introducing manager training and OH systems                          • Implementing an effective programme
            Gerry Levelle, Head of Business Strategy, Policy and                   • Assessing employee needs
            Performance, Basildon District Council                                 • Supporting employees in returning to work
                                                                                   John Hamilton, Head of Business Continuity,
12.25 - 12.50 Measuring, Monitoring and Investigating                              Bradford & Bingley
            •    Complying with data protection laws
            •    Tracking absence records                          16.55 – 17.20 Legal Overview of Employers’ Responsibilities
            •    Analyzing where the problem lies and what                         •   Absence management - the statutory
                 affects absence levels                                                dismissal procedures
            • Ensuring prompt investigations                                       • Frameworks to protect yourself against long and short-
            Duncan Littlefair, HR Director,                                            term sickness absence
            Taylor Woodrow Construction Limited                                    • Movement within case law
                                                                                   • Issues to consider in disability discrimination law
12.50 - 13.15 Taking a Pro-Active Approach to Wellbeing                            Sue Ashtiany, Partner, Head of Employment Group,
            •    Maximising the wellbeing of employees                             Nabarro LLP
            •    Looking at the business case for investing
                 in people                                          17.20 - 17.30 Questions and Discussion with Speakers
            • Examining the ROI of promoting health
                 and wellbeing                                            17.30 Chair’s Closing Remarks and Close of Conference
            • Linking health promotion strategies to
                 management policies
            Philip Vanhoutte, CEO, Plantronics Ltd
                                                                                                                                                                                   LYBIRD BO
                                                                                                                                                                            EA R


5th Annual

Absence Management Forum 2009

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                                                                                                                                                                           ngs when
                                                                                                                                                                   pay by 28
                                                                                                                                                                             th Novem book and
                                                                                                                                                                     or £75 M          ber
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