Citizens Charter Services Design Template Alaminos City, Pangasinan
Service Code: Service Name: Service Description: Frontline Service : Responsible Office: Requirements: 1 2 Fees:
21.7 RESERVATION OF CITY CONFERENCE HALL
(Yes/No) Records Office
letter request personal/telephone request
Responsible Persons Time to complete (minutes) Steps Description Client Employee
IF LETTER REQUEST
1 2 3 4 5 Document routed to admin office for approval then returned to Records Office Document marked released, log in the outgoing logbook, and number Confirm the availability If approved, reserve venue (IF PERSONAL/TELEPHONE REQUEST) 1 2 Confirm availability If available, reserve venue Brenda Abarra Brenda Abarra 1 min. 1 min. Brenda Abarra Amelia Gonzles Brenda Abarra Brenda Abarra 1 to 2 3 1 min. 1 min. Receive letter request in three copies,mark received, log in the outgoing log book and number Brenda Abarra 6 to 8