89724__Andy_Chang R1

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					                                        ANDY CHANG
                     22751 El Prado #10315, Rancho Santa Margarita, CA 92688
                                       Cell (949) 302-1915
                                   Andy_chang71@ yahoo.com


Summary:

An outgoing, hardworking, creative professional with over ten years of experience in product
management, sales and marketing. Possessing strong communication and multi-tasking skills that enhance
the building of strong relationships with internal and external customers. Work efficiently with
international sourcing and manufacturing, and in both a team environment or independently; capable of
completing projects from conception to completion.

Professional Experience:

Transpacific Foods, Inc.                                                   Oct. 2006 – Aug. 2008
Account Manager (Foodservice)
Responsible for maintaining and prospecting national accounts for canned fruits from Indonesia/ Asia; work
directly with factory to forecast production and direct customer’s annual requirements, and cooperate with
logistic department to ensure meeting customer’s delivery schedule. Create internal tracking numbers to
coordinate delivery of full container loads of goods from Indonesia or other sourcing supplier. Support
company sales objectives of 3-million USD annually and other corporate category introduction goals, and
assign new brokers / territory representative opportunities for our canned fruits programs. Service major
foodservice clients like Sysco and US Foodservice, as well as major retail outlets as “Smart & Final”. Visit
national accounts/ potential customers to provide product / company presentation to perspective customers.

Samsung Electronics Inc.                                                     March 2006- Oct. 2006
Inside Sales/ Demand-Gen Team (West coast)
Contact new potential clients in commercial, B2B, and government sector in the west coast. Attempt to
generate new business and set appointments for outside sales representatives. Prepare and document all
communication with end-users for outside sales representatives prior to appointments. Position requires a
minimum of 40-calls per day outbound. Other duties involved are special pricing and bid desk, and entry
special pricing requests into company intranet for management approvals. Communicate with resellers and
distributors to coordinate quote and meeting deadlines for bids and special pricing requests.

Arkon Resources, Inc.                                                     May 2005- Dec. 2005
Product Development Specialist
Document and register new product, create user manuals, photograph products and test for utility of product
and report defects back to the factory in Taiwan. Assist in sourcing new products (GPS) for entry into
current product line, and creating the company general / OEM catalogue using Adobe Photoshop and
Illustrator to assemble the required images and drawings. Contact customers regarding new products and
supply new images for review. Travel overseas (Taiwan) as requested by company.

Multi-Fineline (M-Flex), Inc.                                          Oct. 2004- May. 2005
Customer Service
Contact customers and providing status of orders and issues regarding production. Generate reports for
management on status of orders, and track shipment for customers. Work with design engineers on
manufacturing issues, and materials department on procurement updates.
Fujikin of America, Inc.                                                   May 2000- Jan. 2003
Sales/ Marketing
Process daily sales activities, and provide product introduction and demonstration to prospective customers.
Generate sales leads to semiconductor tool manufacturers and component-integrators. Product management
of custom valves (ECV-electrical Control Valve/ High Temp.Valve) Follow project's inception to completion
with various personnel responsible for the assigned accounts; provide forecasts for manufacturing delivery
and schedules. Communicate with various internal groups throughout the company (Japan and US nation-
wide). Exhibition/trade-show duties and product presentations.

Advanced Connectek Usa, Inc.                                              Sept. 1997- May 2000
Account Manager/ Sales Engineer
Perform daily sales activities; responsible for various major OEM accounts/ projects, electronic connector
and components introduction, trade-show presentations and coordination of custom projects and engineering
support; Manage new product entry into market (USB and Firewire connectors); Coordinate projects with
Taiwanese factory on production delivery schedules, forecasting and purchasing of product demand by OEM
customers (via Taiwan factory), and advise on custom projects outlook. Report directly to USA Branch
Director on account status, product demand and forecasts.

Jobs While Attending School:
    REAL Applications (El Camino Resources) – A/R & Collections
    (1YR) CSS Laboratories – RMA Clerk/ Help Desk/ Technical Support
    (3YRS) Rubio Artists (Disneyland) – Artist/ Cashier/ Customer service
    Telemarketing (Penn National Mortgage) – cold calling prospects
    Crazy Shirts – Silk Screen Technician
    Irvine Fine Art Center – Art instructor on cartooning/ comics

Education:

BA Business Administration (emphasis in Management)                    June, 1998
California State University, Fullerton
     SBIDA (Small Business Institute Director’s Association) Regional IX – Case of the year
        Student-Team Report, 1997
     AA General Studies, Irvine Valley College, Irvine 1996
     Various PC / Graphics Courses, Mission College, Santa Clara, CA
     Three years of Manufacturing Engineering coursework, California State University, Pomona

Skills: Fluent in English and Chinese (Mandarin)
        ACT! Contact database, MS Office Suite (Word, Excel, PowerPoint) and graphics packages
        Adobe Photoshop, Illustrator, Streamline)

				
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