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MP’s fury at services

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MP Lindsay Roy has called on the Department of Work and Pensions and the firm it uses to carry out work capability assessments on people claiming employment and support allowance, to “get their act together.” Mr Roy hit out after a constituent encountered a host of problems when he tried to get a replacement medical questionnaire sent out by Atos Healthcare

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									http://www.fifetoday.co.uk/news/local-headlines/mp-s-fury-at-services-1-2494098




Monday 3 September 2012


MP’s fury at services
Published on Monday 3 September 2012 16:40

MP Lindsay Roy has called on the Department of Work and Pensions and the firm it uses
to carry out work capability assessments on people claiming employment and support
allowance, to “get their act together.”

Mr Roy hit out after a constituent encountered a host of problems
when he tried to get a replacement medical questionnaire sent out by
Atos Healthcare

The 34-year old, who doesn’t want to be identified, had countless
difficulties getting through to Atos and found the staff, when he
eventually did get through, to be rude.

Mr Roy said: “The DWP and Atos really need to get their act together
and make it much easier for people to access information and help –
you could be forgiven for thinking it was a deliberate policy aimed at
putting claimants off.”

								
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