CUSTOMER COMPLAINT/ISSUE REPORT

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					                              CUSTOMER COMPLAINT/ISSUE REPORT
                                   The University of Warwick
PART 1

              Warwick University

COMPANY:                                              DEPARTMENT:            ……………………………………….

HOTEL/TRAVEL BOOKER:               …………………………………………………………..                           DATE:      ………………..

TRAVELLER/GUEST           ………………………………………………….                                    DATE OF        ………………..
                                                                     TRAVEL/ACCOMODATION/
NAME                                                                             MEETING:

TRAVEL/HOTEL              …………………………………………………
OPERATOR:

Please allow 24 hours for this form to be acknowledged and 10 working days for a resolution to be found

Short Account of complaint or Issue:




PART 2: Response from Hotel/Travel provider




PART 3: ACTION TAKEN




Please forward this form to the following Ilka.hudson@co-operativetm.co.uk                      Please
Forward any supplementary items i.e. receipts, luggage claims forms

                                                               To: Co-operative Travel Management, Office ,

                                                               5,Hargreaves Court, Dyson Way,

                                                               Staffordshire Technology Park

                                                               Beaconside, Stafford, Staffordshire ST18 OWN

				
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