Richard J. LaFlamme
123 Frost Road Tyngsborough, MA 01879-1124
Phone: 978.935.8417 Email: firstname.lastname@example.org
Senior IT professional with over twenty plus years designing and implementing data center solutions. I have deep
knowledge on architecting data storage solutions in a pre-sales technical environment of SANS, networking, servers
and virtualization. I have supported channel partners and end users accounts in the area. I have helped close million
dollar deals with an eye towards simple, out of the box solutions that solve business, technological and manpower
BDR Solutions at B2BMSP Technology Services. (06/11-Present) Senior Practice Manager. B2BMSP
helps Solution Providers build their MSP (Managed Service Provider) business. My specialty is Backup and Disaster
Recovery offered via cloud computing and SaaS.
Microsoft Certified Systems Engineer (MCSE), HP Master SAN Architect. Certified Netware Engineer (CAN),
VMware Technical Sales professional (VTSP)
Skills & Expertise:
Computer Hardware, Disaster Recovery, Problem Solving, Competitive Analysis, Microsoft Office, Data Migration, Customer
Satisfaction, Teaching, Storage, SAN, NAS Storage, Storage Virtualization, iSCSI, HP 3Par Solution Selling, Cloud Computing,
HP EVA, Pre-sales, Whiteboard, Desktop, Hardware, Storage Area Networks, Virtualization, VMware, High Availability, Servers,
Channel, Consultative Selling, Enterprise Software, Data Center, HP Left-hand, Integration, SaaS, Mentoring, Windows,
Planning, Managed Services, Storage Solutions, Deduplication, Fibre Channel, Solution Design, Channel Partners, Business
Continuity, Tape, Trusted Advisor, Clustering.
Hewlett-Packard Company. (10/97 to 12/10) Senior Storage Pre-Sales Solutions Architect. Worked with
the Northeast Region Sales team to provide pre-sales technical support to resellers and end user customers on
desktop, server, mobile, network, virtualization, software and primarily HP storage. Ability to manage customer
technical problems to resolution. Prepare and deliver presentations on the technical capabilities, manageability,
interoperability and competitive differentiators of HP products to all levels of corporate management. Work with the
sales team to help develop reseller business plans, sales strategies, and product positioning. Engage in con-calls,
webinars and one-on-one with the partners and their customers to make sure they have the information to help close
deals. Work with both HP sales team and reseller sales team to drive success and closure to end-user deals. Closed
end user deals with customers especially in the medical, schools and state and local government sectors. Helped
with RFP’s and delivered POC to customers. By being that trusted advisor and voice of experience, in addition to
tenacity and outside the box thinking, made complex situations understandable, reduce TCO and solved the
business need. Was invaluable in closing end-users deals with or without reseller support.
Black Brook Systems. (10/94 to 09/97) Independent Software Consultant. Contracted for a number of firms in the
design, setup, trouble-shooting, and support of client/server software. Firms include Digital Equipment, Microsoft,
HTL, E/TAC, Genrad, Online Resources and Lotus. Network administration. Trade Show technical support. Technical
Training in Windows, Microsoft Cluster Server and Digital’s ServerWORKS.
Digital Equipment Corp. (06/80 to 06/94) Software Consultant - Overall day to day technical responsibility in
service, design, setup, delivery, system configs, site networking and NAS products to a large number of clients in the
Stow Data Center. Decision maker for all things technical for over 1000 clients, backup and recovery policies and
configuration of many VMS and Windows clustered systems. Level 3 support for Digital channels consulting and
training in the areas of PATHWORKS, Novell, and LAN Manager Networks. This entailed customer visits; trade
shows support, internal trouble shooting skills and network design and setup. Also supported Engineering in field test
procedures and supported customer QAR problems in the field in conjunction with PATHWORKS engineers.
Programmer for numerous strategic models for an internal consulting group. Participated in the design, development,
and implementation of in-house application models. Maintained, modified and documented existing models.
University of Rhode Island - Master of Science degree in Microbiology. Numerous credits in computer science.
University of Vermont - Bachelor of Science degree in Biochemistry, with a minor in Microbiology.
An avid amateur woodworker, enjoy hockey, camping, Private pilot, USCG Licensed Captain, travel and any event
with my children.