Who is affected

							                                                                                 How to Use – define the major chunks of organizational change and key folks who can make or
                                                                                 break the change. Before approaching, reflect on their reaction to change through these questions.
Preparing For Change                                                             Ask: How do you allay their fears or bring them closer to the direction of change? This prepares the
One Employee At A Time                                                           messenger of change in forming an explanation that can be received. You can delete this textbox
                                                                                 before using.
    Who is affected             How will they be                             Where are they now
                                   affected                                                                                           where do we want them to be - desired state
     Stake Holder                                     What might they       How do they       How will they likely to react        What do we need from      How do we want them to
     (group or key              Gain or loss of        believe or feel        react to            to this change?                          them                feel about this change
       individual)                                 about this change?        change?
                           a)     Security/incom   a) Fear/Panic                              a)   Ignore                     a)     Ignore                   a)    Excitement, (make it
                                  e                b) Anxious/Conf-        Which              b)   Argue                      b)     Provide funding                      happen)
                           b)     Status                 used              Napoleon’s         c)   Complain                   c)     Participate            b)     Approval, agreement,
                           c)     Relationships    c) Comfort/Pain         third would they   d)   Deny resources             d)     Influence others              support, help it
                           d)     Ability to       d) Denial/              fall into?         e)   Obstruct / Snipe           e)     New behaviors or              happen
                                  perform                Rejection         1.Welcome          f)   Lip service                       skills                 c)     Acceptance, let it
                           e)     Job              e) Sadness              2. Wait n’ See     g)   Sabotage                   f)     Direct people,                happen
                                  Satisfaction     f)    Angry/frustrat-   3. Resist          h)   Act in the old way                participation or
                           f)     Career                 ed                                   i)   Slow to respond                   resources
                                  Prospects        g) Disconnected         Have they          j)   Find excuses               g)     Giver permission
                           g)     Control/power          /uninformed       demonstrated       k)   Other ...                  h)     Resignation
                           h)     Environment      h) Embarrassed          flexibility for                                    i)     Other...
                           i)     Predictability   i)    Excited           change?
                           j)     Personal life    j)    Cautious/Indif
                           k)     Other...               ferent
                                                   k) Other...




Fear, doubt and resistance to change rushes to fill in the vacuum when there is a breach in the vision. Find it.