Motivational Interviewing Title
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Training Clinicians in Motivational
Interviewing Using Tele-
Conferencing Technology
Bruce Goldman
and
Kenneth Carpenter
Training Clinicians in Motivational
Interviewing Using Tele-
Conferencing Technology
Principal Investigator: E.V. Nunes, M.D.
Project Director: Jennifer L. Smith, Ph.D.
Carpenter, K.M., Brooks A., Amrhein, P., Levin, D.,
Schreiber, E.A., Travaglini, L.A.
Overview
• Disseminating new treatment techniques into
community based practices remains a
significant challenge.
• Traditional dissemination techniques include:
– Distribution of printed materials
– Didactic interactions: conferences, lectures, and
workshops
Didactic Dissemination
• Outcome of Didactic Strategies:
– BEST: increase knowledge and produce short term
shifts in counseling behaviors.
– WORST: have no effect on counselor behavior but
strengthen an individual’s belief that they are
proficient in the use of an intervention strategy.
Enhancement Strategies
• Sustained development of new counseling
skills is more likely to be accomplished with:
– Practice opportunities in a context that best
approximates actual clinical encounters.
– Post-instruction supervision.
– The provision of direct feedback and coaching.
Study Aims
• Develop and test the efficacy of a post-
instruction supervisory method that includes:
– Training in a clinician’s clinical context
– The provision of real time feedback and coaching
– The use of standard communication technology
(Telephone).
Participants
• Recruited from 26 community treatment
programs
• 100 Counselors (94 completed training: MMTP
n=50; Drug free outpatient n=32; Residential
n=12).
• The focus of the training was on developing
Motivational Interviewing counseling skills
Design
Pre- Wks Post- Wks Training FU1 FU2
Patients Actors Patients
5 Tele-Conference Sessions
Workshop 5 Taped-Based Sessions
No Supervision
Week 1-2 Weeks 3 to 7 Week 8 Week 20
Target Behaviors
• MI Spirit
• MI Empathy
• Percentage of Open Questions
• Percentage of Complex Reflections
• Reflection to Question Ratio
• MI Non-adherent behaviors
% Open Questions Reflection/Questions % Complex Reflections
0.9 1.0
60
WKSHP
50
TCS
55
Tape
0.6 0.7 0.8
45
refques
pctoq
pctrc
50
40
45
WKSHP WKSHP
TCS TCS
0.5
40
35
Tape Tape
1 2 8 20 1 2 8 20 1 2 8 20
time time time
MI non-adherent* Spirit* Empathy*
5.4
WKSHP
4
WKSHP
5.0 5.2
WKSHP TCS
5.2
TCS TCS Tape
Tape Tape
3
4.8
mina
spirit
emp
4.8
2
4.4 4.6
4.4
1
4.0
4.2
1 2 8 20 1 2 8 20 1 2 8 20
time time time
*TCS demonstrated better performance
Conclusion
• TCS demonstrated better performance on
measures of:
– MI Spirit
– MI Empathy
– Lower MI non-adherent behavior (compared to
workshop only).
– Tape supervision demonstrated a trend for better
performance on complex reflections.
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