Analysis of Upazila Assessment TSES 11616

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							       Q1    Q2    Q3    Q4    Q5    Q6    Q7    Q8    Q9                            Q 10   Q 11     Q12                                    Q13               Q14
RESP   QA1   QA2   QA3   QA4   QA5   QA6   QA7   QA8   QA9   QA9.1   QA9.2   QA9.3   QA10   QA11   QA 12.1 1- QA 12.2   QA 12.3   QA 12.4   QA13.1   QA13.2   QA14.1   QA14.2   QA14.3
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                                                                                  Q15                                                                   Q 16
QA14.4   QA14.5   QA14.6   QA14.7   QA14.8   QA14.9   QA14.10 QA14.11 QA14.12   QA15.1   QA15.2   QA15.3   QA15.4   QA15.5   QA15.6   QA15.7   QA15.8   QA16.1   QA16.2   QA16.3   QA16.4   QA16.5   QA16.6   QA16.7
Q 17                                         Q18                                                                              Q 19          Q 20    Q 21           Q 22           Q 23    Q 24
QA17.1   QA17.2   QA17.3   QA17.4   QA17.5   QA18.1   QA18.2   QA18.3   QA18.4   QA18.5   QA18.6   QA18.7   QA18.8   QA18.9   QA19   Unit   QA 20   QA 21   Unit   QA 22   Unit   QA 23   QA24   Unit
Q 25   Q 26   Q27                                                                                                                                Q 28
QA25   QA26   QA27.1   QA27.2   QA27.3   QA27.4   QA27.5   QA27.6   QA27.7   QA27.8   QA27.9   QA27.10 QA27.11 QA27.12 QA27.13 QA27.14 QA27.15   QA28.1   QA28.2   QA28.3   QA28.4   QA28.5   QA28.6   QA28.7
                  Q 29    Q 30   Q 31   Q 32                          Q 33                       Q 34                       Q 35                       Q 36                          Q 37
QA28.8   QA28.9   QA 29   QA30   QA31   QA32 .1   QA 32.2   QA 32.3   QA33.1   QA33.2   QA33.3   QA34.1   QA34.2   QA34.3   QA35.1   QA35.2   QA35.3   QA36 .1   QA36 .2   QA36 .3   QA 37.1   QA 37.2   QA 37.3   QA 37.4
                    Q 38                                                  Q 39                       Q 40                                                                                                       Q 41
QA 37.5   QA 37.6   QA38.1   QA38.2   QA38.3   QA38.4   QA38.5   QA38.6   QA39.1   QA39.2   QA39.3   QA40.1   QA40.2   QA40.3   QA40.4   QA40.5   QA40.6   QA40.7   QA40.8   QA40.9   QA40.10 QA40.11 QA40.12   QA41.1
                                                                                                     Q 42              Q 43                                                      Q 44                         Q 45
QA41.2   QA41.3   QA41.4Ki   QA41.5   QA41.6Ki QA41.7Ki QA41.8Ki QA41.9Ki QA41.10K QA41.11K QA41.12K QA42.1   QA42.2   QA43.1   Q A43.2   QA43.3   Q A43.4   Q A43.5   Q A43.6   QA44.1   QA44.2   QA44.3Br   QA45.1   QA45.2
                                             Q 46                                                                    Q 47              Q 48
QA45.3   QA45.4   QA45.5   QA45.6   QA45.7   QA46.1   QA46.2   QA46.3   QA46.4   QA46.5   QA46.6   QA46.7   QA46.8   QA47.1   QA47.2   QA48.1   QA48.2   QA48.3   QA48.4   QA48.5   QA48.6   QA48.7   QA48.8   QA48.9
Q 49                       Q 50
QA49.1   QA49.2   QA49.3   QA50.1   QA50.2   QA50.3   QA50.4   QA50.5   QA50.6   QA50.7   QA50.8   QA50.9   QA50.10 QA50.11 QA50.12 QA50.13   QA50.14   QA50.15   QA50.16   QA50.17   QA50.18   QA50.19   QA50.20
                                                                                                                                1 to 10
QA50.21   QA50.22   QA50.23   QA50.24   QA50.25   QA50.26   QA50.27   QA50.28   QA50.29   QA50.30   QA50.31   QA50.32           1 to 10
                                                                                                                                11 to 50
                                                                                                                                51 to 200
                                                                                                                                Above 200
                                                                                                                        Women
                                                                                                                        Men


                                                                                                                        Yes
                                                                                                                        No
                                                                                                                  0=Very low    1
                                                                                                                  1= low        2
                                                                                                                  3=50:50       3            0=Very poor     No problem 1
Competition mainly originate from outside the upazila                                                             4=high        4            1= poor         Minor problem 2
Competition is mainly based in the upazila                                                                        5=very high   5            2= acceptable   Moderate problem 3
both in and outside the Upazila there are competitors                                                                           6            3=good          Major problem 4
they consider themselves rivals                                                                                                 7   Volume   4=very good     Severe problem 5
they consider themselves colleagues                                                                                             8   Weight   5=excellent     N/A
Competition is based on price                                                                                                   9
Competition is based on quality
Competition is based on both price and quality
Competition is based on design criteria                                       Roads
Producers fix prices                                                          Storage facilities
Product quality and design differentiate                                      Air Access
Product quality and design is the same                                        Port Access/services
                                                                              Business premises/land
                                                                              Tax administration
No                                                                            Business licensing and
Through chambers of commerce                                                  operating permits
Business association                                                          Electricity supply
Community based organization                                                  Water availability
Syndicate                                                                     Solid waste disposal
Cooperative                                                                   Telecommunications
Informal organization                                                         availability
Other form of organization                                                    Police protection
                                                                              Fire protection
                                                                              zoning regulations
Bulk purchase of supplies                                                     Tax rates
Combined marketing                                                            Medical care and hospitals
Combined storage facilities                                                   Education system
Combined research and development                                             Hotel facilities
Combined training                                                             Conference facilities
Price fixing                                                                  Telecommunications cost
Other forms of collaboration,….                                               Crime, theft and disorder
                                                                              Housing costs and availability
                                                                              Recreation amenities
Competition from outside the Upazila is declining                             Cultural amenities
Competition from outside the Upazila in increasing                            Lack of qualified personnel
Competition from outside the Upazila is more or less stable                   Customs and trade regulations
Competition from outside the Upazila is changing product features             Corruption
Competition from outside the Upazila is improving quality of their products   Access to, and cost of, financing
                                                           Availability of effective business
                                                          support services
                                                          Attitude of Government
Introduction of quality control
Introduction of grading quality
Introduction of storage
Improved marketing
Improved distribution
Design improved products services
Introduction addition production capacity
Cost saving equipment
Labour saving equipment



Market demand is increasing rapidly
Market demand is increasing slowly
Market demand is declining rapidly
Market demand is declining slowly
Market Demand is stable
Demand exceeds supply
Customer needs are changing; different product features
Customer needs are changing; higher quality
Customer needs are changing; more stable quality
Market location is decentralizing
Market location is centralizing
There are market opportunities elsewhere
Market consist of one main buyer
Market consist of a few buyers
Market consist of many buyers



Market demand is increasing rapidly
Market demand is increasing slowly
Market demand is declining rapidly
Market demand is declining slowly
Market Demand is stable
Demand exceeds supply
Customer needs are changing; different product features
Customer needs are changing; higher quality
Customer needs are changing; more stable quality


Natural resources
Human resources
Capital resources
Transport infrastructure
Storage infrastructure
Power
Water supply
Sewerage
Solid waste management
Information infrastructure
Administrative infrastructure
Research and development infrastructure


technical educated worker, trade course
Bachelor in commerce
diploma engineer
Bachelor in liberal arts
Bachelor Engineer
Bachelor in Science
Masters Engineer
Vocational training



Technical skills
Accounting
Computer skills
Management
Marketing and sales
Finance
Quality control
Budgeting
Others
       Q 51                                                                                       Q 52
RESP   QA51.1 QA51.2C QA51.3 QA51.4D QA51.5H QA51.6   QA51.7   QA51.8   QA51.9   QA51.10 QA51.11 QA52.1
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                                                               Q 53   Q 54   Q 55    Q 56
QA52.2   QA52.3   QA52.4   QA52.5   QA52.6   QA52.7   QA52.8   QA53   QA54   QA 55   QA56.1   QA56.2   QA56.3
                                                                Q 57                                Q 58 Do
QA56.4   QA56.5   QA56.6   QA56.7   QA56.8   QA56.9   QA56.10   QA57.1   QA57.2   QA57.3   QA57.4   QA58.1    QA58.2
                  Q 59                                                  Q 60                        Q61
QA58.3   QA58.4   QA59.1   QA59.2   QA59.3   QA59.4   QA59.5   QA59.6   QA60.1   QA60.2   QA60.3   QA61.1   QA61.2
          Q62                        Q63                        Q64                        Q65
QA61.3   QA62.1   QA62.2   QA62.3   QA63.1   QA63.2   QA63.3   QA64.1   QA64.2   QA64.3   QA65.1   QA65.2   QA65.3
Q 66                 Q 67                 Q 68                 Q 69
QA66.1 QA66.2 QA66.3 QA67.1 QA67.2 QA67.3 QA68.1 QA68.2 QA68.3 QA69.1
                  0= impossible
                  Not very good 1   Register a company
                  Acceptable 2      Pay taxes
                  Satisfactory 3    Get connected to electricity network
                  Good 4            Get connected to water supply network
                  Very good 5
                  Do not know
Not very good 1                     Business plans
Accaptable 2      0= impossible     Collateral
Satisfactory 3    5= very good      Cronyism
Good 4                              Other
Very good 5
Don’t know        Yes               Yes, in case of land
N/A               No                Yes in case of premises
                                    Yes in case of all other fixed assets
                                    None

                                    Natural resources
                                    Man made Advantages that can be found in many other upazilas
                                    (Man made) Unique advantages only found in this upazila




                                    0=Very poor
                                    1= poor
                                    2= acceptable
                                    3=good
                                    4=very good
                                    5=excellent
     Q1     Q2     Q3           Q4       Q5     Q6     Q7     Q8     Q9     Q 10    Q 11    Q 12        Q 13    Q 14 How Q 15    Q 16    Q 17
RESP QA 1   QA 2   QA 3   How   QA 4 How QA 5   QA 6   QA 7   QA 8   QA 9   QA 10   QA 11   QA 12   How QA 13   QA 14    QA 15   QA 16   QA 17
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Q 18    Q 19    Q 20    Q 21
QA 18   QA 19   QA 20   QA 21.1   QA 21.2 Milk QA 21.3   QA 21.4   QA 21.5




                                                                             Yes
                                                                             No
     Q1     Q2                         Q3     Q4           Q5       Q6
RESP QA 1   QA 2.1   QA 2.2   QA 2.3   QA 3   QA 4   How   QA 5 How QA 6
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Q7    Q8     Q9     Q 10    Q 11    Q 12    Q 13        Q 14    Q 15 How
QA7   QA 8   QA 9   QA 10   QA 11   QA 12   QA 13   How QA 14   QA 15
Q 16    Q 17        Q 18    Q 19    Q 20    Q 21    Q 22    Q 23
QA 16   QA 17   How QA 18   QA 19   QA 20   QA 21   QA 22   QA 23.1 Text QA 23.2
QA 23.3 Text QA 23.4   QA 23.5   QA 23.6   QA 23.7 Lunch QA 23.8 Milk QA 23.9   QA 23.10   QA 23.11
Yes
No
     Q1     Q2                         Q3     Q4          Q5
RESP QA 1   QA 2.1   QA 2.2   QA 2.3   QA 3   QA 4   What QA 5 What Unit

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Q6     Q7    Q8     Q9     Q 10    Q 11 How Q 12    Q 13 How
QA 6   QA7   QA 8   QA 9   QA 10   QA 11    QA 12   QA 13
Q 14    Q 15 How Q 16    Q 17    Q 18    Q 19        Q 20    Q 21    If
QA 14   QA 15    QA 16   QA 17   QA 18   QA 19   How QA 20   QA 21
Q 22    Q 23    Q 24    Q 25
QA 22   QA 23   QA 24   QA 25.1   QA 25.2   QA 25.3   QA 25.4   QA 25.5
QA 25.6




           Day    Yes

          Week    No

          Month

          Year
     Q1     Q2                         Q3     Q4
RESP QA 1   QA 2.1   QA 2.2   QA 2.3   QA 3   QA4 .1   QA4 .2   QA4 .3 Power
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                           Q5         Q6     Q7    Q8     Q9     How Q 10
QA4 .4   QA4 .5   QA4 .6   QA 5   How QA 6   QA7   QA 8   QA 9   How QA 10
Q 11    Q 12                                                            Q 13    Q 14
QA 11   QA12 .1 Civil QA12 .2   QA12 .3   QA12 .4   QA12 .5   QA12 .6   QA 13   QA 14
Q 15 How Q 16    Q 17    Q 18    Q 19        Q 20      Q 21         Q 22    Q 23
QA 15    QA 16   QA 17   QA 18   QA 19   How QA 20   If QA 21   How QA 22   QA 23   Do
Q 24                    Q 25 Does
QA 24.1   QA24.2   If   QA 25.1     QA 25.2   QA 25.3   QA 25.4   QA 25.5   QA 25.6
Yes
No
     Q1     Q2                         Q3
RESP QA 1   QA 2.1   QA 2.2   QA 2.3   QA3 .1 Civil   QA3 .2   QA3 .3 Power QA3 .4
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                               Q4                         Q5         Q6     Q7
QA3 .5   QA3 .6   QA3 .7 Other QA 4.1   QA 4.2   QA 4.3   QA 5   How QA 6   QA 7
Q8         Q9     Q 10 How Q 11            Q 12
QA 8   How QA 9   QA 10 How   QA 11   How QA12 .1 Civil QA12 .2   QA12 .3   QA12 .4   QA12 .5
                   Q 13 How Q 14        Q 15    Q 16    Q 17 How Q 18       Q 19    Do
QA12 .6   QA12.7   QA 13    QA 14 How   QA 15   QA 16   QA 17    QA 18   Do QA 19   How
Q 20      Do              Q 21 Does
QA 20.1   Do QA 20.2 If   QA 21.1     QA 21.2   QA 21.3   QA 21.4   QA 21.5   QA 21.6
Yes
No
     Q1     Q2                         Q3        Q4        Q5
RESP QA 1   QA 2.1   QA 2.2   QA 2.3   QA3   How QA 4 What QA 5   Unit
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Q6     How Q 7     How Q 8     How Q 9    How Q 10 How Q 11        Q 12   Q 13 How Q 14
QA 6    How QA 7    How QA 8   How QA 9       QA 10    QA 11   How QA12   QA 13    QA 14
Q 15 How Q 16       Q 17 How Q 18       Q 19        Q 20                  Q 21      Q 22
QA 15   How QA 16   QA 17   How QA 18   QA 19   How QA 20.1   QA 20.2 How QA 21.1   QA 22   How
Q 23    Q 24    Do Q 25 Does
QA 23   QA 24    Do QA 25.1    QA 25.2   QA 25.3   QA 25.4   QA 25.5   QA 25.6
Yes    Day
No    Week
      Month
      Year
     Q1           Q2                        Q3              Q4         Q5
RESP QA 1   What QA 2.1   QA 2.2   QA 2.3   QA3.1   QA3.2   QA 4 How   QA 5 .1
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                                                  Q6     Q7     Q8          Q9
QA 5 .2   QA 5 .3   QA 5 .4   QA 5 .5   QA 5 .6   QA 6   QA 7   QA 8   In   QA 9   How
Q 10        Q 11    Q 12   Q 13 How Q 14       Q 15 How Q 16 How Q 17 How
QA 10   How QA 11   QA12   QA 13   How QA 14   QA 15   How QA 16   QA 17   How
Q 18    Q 19    Q 20 How Q 21 Does Q 22             Q 23 How               Q 24    If
QA 18   QA 19   QA 20   How QA 21 Does   QA 22 How QA 23.1     QA 23 How   QA 24
Q 25        Q 26    Do Q 27    Do Q 28                     Q 29 Does
QA 25   How QA 26      QA 27      QA 28.1   QA 28.2   If   QA 29.1     QA 29.2   QA 29.3
QA 29.4   QA 29.5   QA 29.6




                              Yes
                              No
     Q1        Q2                         Q3    Q4        Q 5 How Q 6
RESP QA 1 What QA 2.1   QA 2.2   QA 2.3   QA3   QA 4 What QA 5    QA 6   How
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Q7     Q8         Q9           Q 10        Q 11        Q 12 How Q 13 How Q 14       Q 15
QA 7   QA 8   How QA 9   How   QA 10   How QA 11   How QA12     QA 13   How QA 14   QA 15
Q 16        Q 17 Does Q 18 How Q 19 How Q 20      Q 21         Q 22    Do Q 23       Q 24 Does
QA 16 How   QA 17 Does QA 18   QA 19    QA 20   If QA 21 How   QA 22   Do QA 23   Do QA 24.1
QA 24.2   QA 24.3   QA 24.4   QA 24.5   QA 24.6




                                                  Yes
                                                  No
     Q1              Q2                Q3                 Q4                Q5
RESP QA 1   Unit/per QA 2 How   Unit   QA 3 What   Unit   QA 4 How   Unit   QA 5
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Q6     Q7     Q8     Q9     Q 10    Q 11    Q 12    Q 13      Q 14     Q 15
QA 6   QA 7   QA 8   QA 9   QA 10   QA 11   QA 12   QA 13 What QA 14   QA 15
Q 16    Q 17    Q 18             Q 19    Q 20              Q 21      Q 22 How Q 23
QA 16   QA 17   QA 18   Unit/per QA 19   QA20.1   QA20.2   QA 21 How QA 22   QA 23 How
Q 24    Q 25      Q 26           Q 27              Q 28    Q 29    Q 30
QA 24   QA 25 How QA 26   Unit   QA 27 What Unit   QA 28   QA 29   QA30.1   QA30.2
Q 31                Q 32
QA 31.1   QA 31.2   QA 32.1   QA 32.2   QA 32.3   QA 32.4
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How much potable water supply is consumed in the upazila per day?
What is the actual potable water supply production per day in the Upazila?
How much potable water is sold on an average day?
Identify on the map, the areas without potable water?
Identify on the map the areas without public provided potable water
Identify on the map areas with Public provided potable water
Identify on the map, areas with household connections, stand post connections?
What is the total number of commercial clients?
What is the potential total number of commercial clients (if all commercial properties are served)?
Estimate total number of possible additional commercial clients
What is the total number of residential clients?
What is the potential total number of residential clients (if all residences are connected)?
Estimate total number of possible additional residential clients
How much revenues were generated during the last year?
How much are the average annual O&M expenditures?
How much are the average annual life-cycle costs of the water utility and network?
How much addition production capacity would be required to meet the demand of the Upazila
What are the required investment costs to increase the capacity to meet the potable water supply demand in the Upazila?
Identify on the map the sewerage network and location of discharge points, and water treatment plants?
How many household connections to the sewer network?
How many households are not connected to the sewer network but do have proper toilet facilities?
How many households do not have proper toilet facilities?
How many commercial properties are connected to the sewer network?
How many commercial properties are not connected to the sewer network?
What is the combined volume of sewerage water cleaned in the treatment plants per year?
What is the combined volume of black water discharged without treatment on average per year?
Identify the areas with weekly or more frequent solid waste collection services?
Identify the areas with monthly but less frequent than weekly solid waste collection services?
Identify the areas without or sporadic solid waste collection services?
Identify the location of the solid waste treatment/storage point
Describe the nature of the solid waste treatment/storage
Uncontrolled waste belt
Controlled waste storage
Incineration
Others
Yes
No
       QA 1          Q2                 Q3                       Q4                       Q5
RESP QA 1     Unit   QA 2    Unit
                            How much MWh are sold How much MWh is4
                                      QA 3          Unit        QA purchased from outside QA 5
                                                                            Unit
                                                  outside the Upazila?                    the Upazila?   How much sustainable E
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Q6                    Q7            Q8           Q9            Q 10         Q 11          Q 12         Q 13
QA 6    Unit            production capacity available in9the on theQA 10on the map 11 powercommercial isWhat 13.1number(frequent) power of commerci
       What is the totalQA 7         QA 8
                                      Identify on the map, Upazila (MWh)? electricity connection?
                                                   Identify theIdentify the areas with many cuts12
                                                   QA               map           How        uninterruptedQA experience of total number cuts?
                                                                                                        the total
                                                                                                           electricity supply.
                                                                                                                        0-100
                                                                  areas without QA areas withQA What clients is the potentialcommercial clients?
                      Q 14         Q 15          Q 16         Q 17                                     Q 18
QA 13.2    QA 13.3
          101-300     QA 14       QA many residential clients QA 17.1 of residential power cuts? residentialand above all residences are connected)?
                     301 and aboveHow15       QA is
                                           What 16the total experience (frequent) clients? 17.3
                                                           What is the potential total number of
                                                               number     0-100
                                                                           QA 17.2       101-300
                                                                                          QA            QA clients (if
                                                                                                       301 18        How much revenues were genera
Q 19    Q 20                      Q 21         Q 22
QA 19   QA 20.1      the average power grid QA 22much addition production capacity would be required to meet the demand of the Upazila
                    power          QA 21       How
        How much areQA 20 utility annual O&M expenditures?




                                                                        Yes
                                                                        No
     QA 1                                                            Q 2 What Q 3                Q4
RESP QA 1.1     QA 1.2
              Primary health care 1.3servicesQA 1.4
                            Hospital
                              QA           Pharmacy   Traditional outlets or kiosks What3 the location?
                                                        QA 1.5        QA
                                                                    Other2           QA is        QA 4    How
 1
  2
  3
  4
  5
  6
  7
  8
  9
 10
 11
 12
 13
 14
 15
 16
 17
 18
 19
 20
 21
 22
 23
 24
 25
 26
 27
 28
 29
 30
Q5     Q6           Q7            Q8            Q9            Q 10                       Q 11          Q 12
QA 5    How       QA 7                                       QA 10.1        QA 10.2
                How much cost did 8How manymake during lastmany clients were services by a health insurance last year? many inpatients facility?
       QA 6 much revenue did this facility generate9Howclients year? received the covered free of costs QA 12 many beds are available at thiswere at
                                QA the facilityQA during last clients facility have last year? 11
                                                 paying many did the
                                                           How year?                       QA            How
                                                                                                        last year?   How
Q 13    Q 14          Q 15          Q 16           Q 17
QA 13      14                    How          QA 17 many this
                                QA 16 are available at are atdoctors this
                   QA 15How many caregivers are employedpresent at are employed
                                                  How
        QAHow many diagnostic machines many caregiversthis facility? facility?facility? and actually present at this facility?




                                                                                              Yes
                                                                                              No
      Q1
     Identify QA 1.2
RESP QA1.1             QA 1.3   QA 1.4   QA 1.5   QA 1.6   QA 1.7   QA 1.8   QA 1.9
  1
  2
  3
  4
  5
  6
  7
  8
  9
 10
 11
 12
 13
 14
 15
 16
 17
 18
 19
 20
 21
 22
 23
 24
 25
 26
 27
 28
 29
 30
 31
 32
 33
 34
 35
 36
 37
 38
 39
 40
 41
 42
 43
 44
 45
 46
 47
 48
49
50
51
52
53
54
55
56
57
58
59
60
                                                                                Q2
QA 1.10   QA 1.11   QA 1.12   QA 1.13   QA 1.14   QA 1.15   QA 1.16   QA 1.17   QA 2.1
                                                                                Which    QA 2.2
                                Q3                                                Q4
QA 2.3   QA 2.4 Self   QA 2.5   QA 3.1
                                Which    QA 3.2   QA 3.3   QA 3.4 Self   QA 3.5   QA 4
                                                                                  What   is
Q5          Q6          Q7       Q8                                       Q9
QA 5
What   is   QA 6
            What   is   QA 7 What QA 8.1
                        What is Which      QA 8.2 Adult QA 8.3   QA 8.4   QA 9.1
                                                                          Select   QA 9.2
         Q 10                                                        Q 11
QA 9.3   QA 10.1
         Select    QA 10.2   QA 10.3   QA 10.4   QA 10.5   QA 10.6   In 11.1
                                                                     QA which   QA 11.2


                                                           No
                                                                      Q 12        Q 13
QA 11.3   QA 11.4   QA 11.5   QA 11.6   QA 11.7   QA 11.8   QA 11.9   QA 12.1 Yes QA 13.1 Yes
                                                                      Does
Q 14                                    Q 15    Q 16         Q 17         Q 18         Q 19
QA 14.1
How do    QA 14.2   QA 14.3   QA 14.4   QA 15
                                        How     QA 16
                                                What    is   QA 17
                                                             What    is   QA 18
                                                                          What    is   QA 19.1
                                                                                       Describe
                                                                                    Q 20
QA 19.2 The QA 19.3 The QA 19.4   QA 19.5   QA 19.6   QA 19.7   QA 19.8   QA 19.9   QA 20.1
                                                                                    How
                                                                      Q 21
QA 20.2   QA 20.3   QA 20.4   QA 20.5   QA 20.6   QA 20.7   QA 20.8   QA 21.1 A
                                                                      How do      QA 21.2
                                                    Q 22                 Q 23       Q 24
QA 21.3   QA 21.4   QA 21.5   QA 21.6 The QA 21.7   QA 22.1
                                                    How       QA 22.2 Flat QA 23 How QA 24 How
                                                                           How       How
Q 25     Q 26          Q 27         Q 28    Q 29
QA 25 How QA 26
How       What    is   QA 27
                       What    is   QA 28
                                    What    QA 29
                                            How

                                                    Yes       Yes
                                                    No        No
                                                              No, but planning to in the future


                                                     Annually
                                                     Semi-annually
                                                     Bi-annually
                                                     Occasionally from time-to-time
                                                     Never
                                                     Planning to Start
         No, but planning to in the future




Occasionally from time-to-time

						
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