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SUFFOLK COLLEGE Powered By Docstoc
Facilities Team

                                     JOB DESCRIPTION

                                     Cleaning Supervisor

Location:          Suffolk New College, Ipswich
Salary:            Within the range £18,186 to £20,049 per annum, pro rata
Salary Scale:      Business Support Scale 4
Contract status:   Permanent
Hours of work:     17.5 hours per week (5.15 am to 8.45 am)
Pension:           Optional contributory final salary pension scheme
Holiday:           20 days per annum pro rata, rising one day pro rata per year worked.
                   Maximum 25 days pro rata, plus Bank Holidays and special closure days
                   at Christmas/ New Year
Facilities:        Various, discussed at interview stage
Staff Development: Corporate, Departmental and Personal Development Programme
Reporting to:      Facilities Supervisor


1      Oversee the work of the Cleaning Team, actively monitoring the standard of cleaning
       being undertaken each day, and ensuring daily cleaning schedules are completed

2      Manage any issues relating to poor cleaning standards or non-compliance with the
       cleaning specification.

3      Deal with staff performance issues.

4      Deal with complaints relating to cleaning standards, providing a response to the
       complainant and advising the Facilities Admin Assistant of action taken.

5      Deploy resources according to cleaning need, ensuring any problem areas are dealt
       with in a timely manner. Make plans for sufficient cover during periods of holiday and
       ensure effective deployment when sickness absence occurs.

6      Undertake induction and training of new cleaning staff.

7      Check stock levels in cleaning cupboards, advising Facilities Supervisor of any

8      Issue keys to the cleaning team and ensure they are returned daily.

9      Comply with Health and Safety at all times and ensure cleaning staff adhere to safe
       working practices.

This job description sets out the major duties associated with the stated purpose of the post. It
should not be assumed that other duties undertaken within the section are excluded simply
because they are not itemised.

The duties of this post could vary from time to time as a result of new legislation, changes in
technology or policy changes, in which case appropriate training may be given to enable the
post holder to undertake the new duties.
                             PERSON SPECIFICATION

                 Essential                                      Desirable

Education and       Level 2 qualifications in Literacy and        Recent manual handling
Qualifications       Numeracy, or a commitment to achieve           / risk assessment
                     within a set period of time                    training
                    Willing to undertake manual handling &
                     risk assessment training
                    Willing to undertake appraisal and
                     performance management training

Knowledge and       Proven experience of supervising staff        Proven experience of
Experience          Previous experience of cleaning                supervising cleaning

Skills              Effective communication skills
                    Flexibility and the ability to establish
                    The ability to establish and maintain
                     good working relationships
                    The ability to work as part of a team
                    The ability to work on own initiative

Attitude            An understanding and commitment to            Experience in health and
                     Equal Opportunities                            safety issues
                    An understanding of and respect for the
                     confidentiality required by the post
                    Responsible for safeguarding and
                     promoting the welfare of children
                    An understanding of health and safety
                     issues with regard to cleaning materials
                     and equipment
                                   EQUALITY & DIVERSITY

All applicants will be afforded equal opportunity of employment irrespective of gender, marital
status, pregnancy or maternity leave, sexual orientation, transgender, disability, age, ethnicity,
religion or belief. As part of our on-going commitment to Equality and Diversity, Suffolk New
College guarantee an interview to all applicants from a black or ethnic minority group who meet
all of the essential criteria.

                                   CRIMINAL CONVICTIONS

Suffolk New College is committed to the Code of Practice of the Criminal Records Bureau and
can make a copy of the Code available upon request. Suffolk New College welcomes
applications from a diverse range of candidates. Unless the nature of the work demands it,
applicants will not be asked to disclose convictions which are ‘spent’ under the Rehabilitation of
Offenders Act 1974. Having an ‘unspent’ conviction will not necessarily bar applicants from
employment. This will depend on the circumstances and background to any offence(s).

Any post which involves direct contact with persons under the age of 18 or with vulnerable
adults is exempt under the Rehabilitation of Offenders Act 1974 and applicants are required to
disclose spent convictions. Appointments will be subject to a Disclosure check by the Criminal
Records Bureau. The level of check required for each post shall be set out in the job

                                    INFORMAL ENQUIRIES

For informal enquiries please contact Matthew Lake, Facilities Supervisor on (01473) 382643

                                    APPLICATION FORMS

Candidates should feel free to submit additional information in the form of a CV, but should note

that we will not shortlist anyone who returns an application form that is incomplete.

Closing date:          Wednesday 11th July 2012

Interview date:       TBC

Please send your completed application form to:          Human Resources
                                                         Suffolk New College
                                                         Ipswich, IP4 1LT

  Business        01/06/2010
Support Scale 4       £

      12           18,186
      13           18,867
      14           19,563
      15           20,049

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