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Quinn William Information Systems Specialist by 6dLM8xu

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									                                         WILLIAM F. QUINN
                                           242 Calvert Drive
                                         Lusby, Maryland 20657
                                Home: 410-326-1183     Cell: 443-532-1531
                                           qpcr@verizon.net


                                     Information Systems Specialist

SUMMARY

 Over 22 years experience using, constructing and repairing desktop computers, Windows servers and solving
 computer requirements for a tremendous number of people. Over 30 years of onsite and phone technical support.
 My experience includes: Migrated data, including Active Directory mailboxes, from Windows Server 2000 to
 Windows Server 2008 and cable running within a building and aircraft hangars. Blending state-of-the-art IT
 training with an unblemished 20-year U.S. Navy track record as an Information Systems Manager.

EDUCATION

Westwood College, Westminster, CO
  BS, Information Technology, Network Management                                                 March 2011
  GPA 3.6, Dean’s List Award recipient and multiple President’s List Award recipient 2009-2011


SPECIALIZED TRAINING

    Remedy Help Desk Ticketing
    Microsoft Office Suite 2000 – 2010
    Windows Server 2003 and 2008
    DOS and Windows operating systems up to and including Windows 7
    Active Directory 2000 – 2008
    Basic Linux Server 9
    Server Data Migration
    MS SQL

EMPLOYMENT HISTORY

Quality PC Repair, Lusby, MD                                                     Mar 2000 – Current
   Self Employed IT Manager
        Provided onsite computer services for over 4,000 customers, residents and businesses of southern
         Maryland including ReMax, Century 21, Quality Home Builders, Three Notch Veterinarian, Target Optical,
         and AMMCO.
        Contracted work for 2Net Corporation, Barrister Global Services, Bartlesville PC & Networking, Epic
         Technologies, LLC, and Global Technical Services, Inc. Services included: Call Center support, Desktop
         and Laptop support, sales, software/ hardware troubleshooting and repair, hardware and software
         upgrades, data recovery and transfer, networking, consultation and training.
        Performed training to end user’s and companies covering the use of computer hardware and software.
        Used PC Check software for in-depth testing of CPUs, Motherboards, Memory and Hard Drives.
        Assisted clients with setting up hardwire and wireless devices and networking.
        Performed various repairs, including data and password recovery, on both PC and MAC computers
         saving users and companies over the average of $300.00.
       Maintaining and repairing desktops, laptops, and Windows Server 2003 on a pro bono basis for United
         Way of Calvert.

 Delex Systems, Inc., Vienna, VA                                                   Oct 2008 – Aug 2010
  IT Manager
       Performed daily data transfer using Document Detective, setting up and managing accounts, updating
        users’ password and permissions within a network exceeding 800 users.
       Deployed nationwide to update computer hard drives and printers managing three service technicians
        during the deployments.
       Used Encase Forensic software to investigate violations within a server or storage media.
William F. Quinn                                                                             Page 2 of 2


 Paragon Solutions & Technology, San Diego, CA                                    Feb 2008 – Oct 2008
  cNMCI Coordinator
      Tier 3 Classified Navy/Marine Corps Intranet Transition Coordinator at NAS Patuxent River, MD.
      Supervised the rollout of server cabinets and computers on the high side (classified) to include Harris, Inc.
       contractors, for example, electricians and warehouse personnel.
      Deployed 173 classified Navy/Marine Corps Intranet Transition Coordinator computers to Dahlgren Naval
       Base, VA.

 MILITARY
 US Navy – Honorable Discharge                                                    Sep 1980 – Mar 2002
  Information Systems Officer/Computer Repair Technician
  Computer/Software Call Center
       Managed and monitored secure information sent via email and saved on computers and peripherals
       Developed training curriculum and supervised migration of 450 users in four dispersed locations to
        Windows 95/98 and Windows NT 4.0.
       Provided one-on-one training and support for Microsoft Windows and MS Office products and other
        application software.
       Managed over 450 users, 241+ nodes, from Call Center, troubleshooting hardware/software PC and
        laptops running Windows 95/98 and NT 4.0, including printers, within the US Navy.
  Computer Department Supervisor
     Managed 10 computer technicians at Kirkland Air Force Base while attached to Naval Weapons
        Evaluation Facility.
       Maintained over 450 computers at Strike test Squadron, NAS Patuxent River, MD.
       Performed preventive maintenance, troubleshooting and repair of computers and printers.
       Troubleshot faulty component within the PC.

								
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